RP1621 REV Resettlement Policy Framework Tonga Cyclone Ian Reconstruction and Climate Resilience Project Ministry of Infrastructure Kingdom of Tonga 14 April 2014 Resettlement Policy Framework 1. Background.................................................................................................................... 1 1.1 Tropical Cyclone Ian ............................................................................................... 1 1.2 World Bank Response ............................................................................................ 3 2. Aim of the Resettlement Policy Framework .................................................................... 7 3. Justification for Preparing a Resettlement Policy Framework for the Project .................. 7 4. Objectives, Definitions and Key Principles ..................................................................... 9 4.1 RPF Objectives ....................................................................................................... 9 4.2 RPF Definitions ..................................................................................................... 10 4.3 Key Principles ....................................................................................................... 11 5. Legal and Policy Framework ........................................................................................ 13 5.1 Main land tenure types .......................................................................................... 13 5.2 Tongan Land Act .................................................................................................. 13 5.3 Preparing and Approving ARAPs .......................................................................... 14 5.4 Implementation Process........................................................................................ 15 5.5 Funding Arrangements and Delivery of Compensation for land acquired .............. 16 5.6 Consultation and Disclosure arrangements ........................................................... 16 5.7 Monitoring Arrangements ...................................................................................... 16 5.8 Grievance Procedures .......................................................................................... 17 6. Annex A - Outline of the Abbreviated Resettlement Action Plan (ARAP) ...................... 18 14 April 2014 i Resettlement Policy Framework 1. BACKGROUND 1.1 Tropical Cyclone Ian Tropical Cyclone Ian (TCI) hit the South Pacific region in January, 2014 and had a devastating impact in Tonga. TCI passed directly through the Ha’apai Islands Group, home to about 6,6161 people, and affected 5,500 people in 18 villages across six islands 2 in the group. Good preparedness measures had been in place and the Government of Tonga’s response was rapid and likely prevented more fatalities and injuries to human life. In response to TCI, the Government of Tonga (GoT) declared a state of emergency on January 11, 2014, the day TCI struck the Northern Ha’apai islands. The GoT, jointly with the Bank and in collaboration with other development partners, subsequently undertook a rapid assessment of the damages and losses in accordance with the Damage and Loss Assessment methodology. The assessment estimates the combined physical damage and economic losses to be approximately US$49.5 million (about 11% of Tonga’s GDP). The immediate physical damage, particularly on housing stock, transport infrastructure, and agriculture, is estimated at US$39.4 million. TCI is expected to cause a potential income loss for the Ha’apai Island Group of around 40% for 2014 and a significant increase in the poverty level of the affected persons via the destruction of subsistence agricultural crops and inputs for handicraft production, and disruption to private sector business activity. The project area is shown in the following map. 1 2011 Census 2 Foa, Ha’ano, Lifuka, Lofanga, Mo’unga’one, and ‘Uiha 14 April 2014 1 14 April 2014 2 1.2 World Bank Response The proposed Project Development Objectives are to: (i) Restore housing, community facilities, and basic services to the population of affected Ha’apai; and, (ii) Strengthen the country’s policy, institutional and executing capacity for Disaster Risk Management and inclusive reconstruction. The project will assist with the TCI emergency recovery effort through the following: Component A: Housing and Key Community Facilities Repair, Reconstruction and Climate Resilience (USD12.97 m including contingencies and taxes): A.1 Houses for the Vulnerable (H4Vs). Provision of two resilient3 habitable rooms/dwellings for some 200 socio-economically extremely vulnerable households or households in extremely vulnerable communities (equivalent to ~USD18,000 / TOP32,500 per household). Supported Self-Recovery (SSR). Facilitation of SSR for eligible households4 for replacement or repairs and retrofitting/climate resilience of slightly damaged and undamaged housing. As described in greater detail in Annex 2, the supported self-recovery activity is based on project funded building advice, inspection and certification to agreed standards to receive funding. The level of funding is linked to the level of damage incurred and resistance standards. Funding will be provided to households through vouchers in tranches linked to stages of construction and certified by MoI Building Inspectors: i. A.2.A: SSR funding for some 350 eligible households with destroyed or severely damaged main dwellings – house reconstruction funding (~USD9,000 / TOP16,500 per household5) in tranches, subject to compliance with an agreed resilience standard. ii. A.2.B: SSR funding for some 400 eligible households with reparable damage to main dwellings – small repairs and retrofitting funding (average ~USD2,750 / TOP5,000 per household) in tranches, subject to compliance with an agreed resilience standard. iii. A.2.C: SSR funding (resilience strengthening) for some 150 eligible households with undamaged buildings – small retrofitting funding (average ~USD750 / TOP1,400 per household) for building supplies subject to compliance with an agreed resilience standard. Reconstruction and Resilience Strengthening of Community Facilities: i. A.3: Provision of supported self-recovery funding for up to 18 eligible communities for repairs and climate resilience of community-run public facilities – materials funding for repairs and retrofitting (average ~USD6,000 / TOP11,000 per community) in tranches, subject to compliance with an agreed resilience standard. 3 For 70m/s wind speeds and appropriate seismic loading. See Annex 3 for further details. 4 An eligible household is one whose main dwelling and/or associated water and sanitation facilities were damaged by Cyclone Ian. The exact number of households qualifying for the different levels of SSR funding will be confirmed once the damage census is completed by the GoT, which is anticipated well before project effectiveness. 5 Households have the option to choose owner-led or central contractor-led building. 14 April 2014 3 ii. A.4: Reconstruction and resilience strengthening of key large public facilities. (~USD100,000/ TOP180,000 total amount). Proper disposal of building debris and demolition rubble: i. A5A: Provision of funding to 1,100 households (~USD150 / TOP 180) to sort and assemble for collection non-hazardous building debris. ii. A5B: Removal of debris – the safe collection of construction and demolition waste and hazardous waste, and transport and disposal to a registered, managed landfill site on the main island of Tongatapu. A.6 Household supplementary potable water and sanitation facilities. Address critical basic services at household level to improve potable water supplies and provide appropriately constructed, on-site sanitation disposal (average ~USD1,800 / TOP3,300 per household). A.7 Logistical support for materials supply (USD0.23m) – purchase of a barge for MoI to transport reconstruction advisory and inspectorate personnel and building materials to supplement limited private sector carriers to the remote islands. Component B: Technical Assistance and Training for Enhanced Disaster and Climate Resilience (USD1.58 m including contingencies and taxes) B.1 Resilience strengthening for safer homes and communities: i. B1.A: Mobilization and Building Advice for households (USD1.04m). Provision of technical assistance for repairs and retrofitting of homes and community facilities as part of the SSR (Component A). This will include: (i) the establishment of an on-site one-stop-shop ‘Recovery Center’ where participants can receive training, obtain building advice and reconstruction support; (ii) preparation of pre-approved building plans and home repairs and retrofitting toolkits; (iii) preparation and implementation of a communications strategy (including grievance procedures); (iv) develop and put in place in the MoI PST a simple but comprehensive database of beneficiary households 6; and, (v) deployment (through a contracted firm) of four mobile units (one per District) comprising ‘Community Liaison Officers’ (CLO) and ‘Building Liaison Officers’ (BLO)7. ii. B1.B: Climate Resilience Training. Knowledge and practical training of tradespeople, supervisors, MoI Building Inspectors, community leaders, and local design and supervision consultants for climate resilient buildings and infrastructure. It is envisaged that this would take the form of both formal classroom training and on-the-ground mentoring and oversight. 6 The database will provide an accurate, common information platform on pre-approved designs (either for reconstruction or retrofitting), competitive unit prices of materials, progress of works, timeliness of advisory assistance, timeliness of inspectorate services, disbursement of household funding, and identify at risk households requiring additional support. 7 The CLO will provide advice and assistance to households regarding proof of eligibility for funding including tenure arrangements, location of house, assembling own-resources and project funding. The BLO will provide advice and assistance to households regarding selecting pre-approved building plans or building improvements, realistic pricing of materials and labor, readiness to request MoI’s inspection for progress certi fication and payment. 14 April 2014 4 iii. B1.C: Improve Building Code Application. Strengthening and updating of the Building Code, and design and implementation of public awareness and practices campaigns for self-enforcement. Taking into account previous updates of the Code, the activity will strengthen the sections relating to cyclone resilient standards, extract key messages for influencing building practices, and focus on measures that practically can be attained by low income groups. iv. B1.D: Hazard Mapping. Assessment and mapping of coastal hazards and risks to further inform reconstruction planning and resilience building within the Ha’apai affected areas. The mapping will update mid-scenarios relating to sea-level rise with storm surge to provide the basis for informed ‘acceptable risk’ decision - making as part of the reconstruction. B.2 Disaster Recovery and Reconstruction Framework i. Operationalize and institutionalize recovery and reconstruction. Activities include: (i) review and documentation of lessons learnt from Bank-supported reconstruction and recovery of past major disasters in Tonga and other regions; (ii) review and update of relevant legislation and institutional arrangements, such as the Emergency Management Act 2007 and the National Emergency Management Plan 2010; (iii) development of an operations manual detailing implementation and planning arrangements for disaster recovery and reconstruction, including standard assessment templates and procedures (leading out of the draft National Housing Recovery and Reconstruction Policy); and, (iv) conduct of a roadshow and broad community consultations on the draft Recovery and Reconstruction Policy prior to its adoption by Cabinet. ii. Improved post-disaster mapping capacity and damage assessments based on experiences to date in Tonga (including the project) to support future efficient disaster response and recovery. Component C: Project Support (USD1.34 m including contingencies and taxes) i. Technical support for construction activities including the mobilization of MoI Building Inspectors responsible for phased inspection and certification of all works. The Building Inspectors will be closely supervised and mentored in the first six months by a project-funded Senior Contracts Manager and then progressively absorbed into MoI’s staff establishment. ii. Project support for procurement, financial management, contract and project management. iii. Social and environmental safeguards oversight, monitoring and evaluation. In accordance with the Government of Tonga’s aim to “Build Back Better,� repa irable houses and other buildings will be repaired to cyclone resistant standards. Dwellings beyond repair will, where possible, be replaced with a cyclone resistant dwelling8 on or near the original sites or on other land in the neighbourhood owned or leased by the beneficiary. Legislation prohibits construction within 17 metres of the coastline so buildings will not be permanently replaced in this zone. The number affected in this zone would be small – probably under twenty. Some affected dwellings are on land whose lease has lapsed or whose absentee 8 2 The project will finance Type 1 structures which are 17.5 m and consist of a single room. For highly vulnerable families, two Type 1 structures will be constructed. There will also be basic sanitation facilities. 14 April 2014 5 owner has not been located. Security of tenure/occupancy in cases where the beneficiary is not the owner is being negotiated by the Ministry of Lands. 14 April 2014 6 2. AIM OF THE RESETTLEMENT POLICY FRAMEWORK The principle adopted by the project will be to replace housing on existing sites/allotments wherever possible. Notwithstanding the above principle and the expectation that relocation is unlikely, there remains a possibility that relocation of some houses may be required. Relocation may be due to safety, legal or occupancy security reasons. In addition to the sites for replacement houses, the site for disposal of construction demolition wastes (CDW) is yet to be confirmed9. It is anticipated that Government land will be available for this purpose, however to take a conservative approach, the land for any potential future landfill site in Ha’apai is also covered by this RPF. The Government of Tonga (GoT) has developed this Resettlement Policy Framework (RPF) in accordance with principles, objectives, procedures and rules set out in the World Bank Operational Policy OP/BP 4.12 – Involuntary Resettlement. This RPF establishes the principles, objectives, procedures and rules to be used in the preparation abbreviated resettlement action plans (ARAP). ARAPs. “Affected persons� if any, will be those who involuntarily relinquish land or assets to accommodate the relocation of beneficiary households. If any of the components of the Project result in involuntary resettlement impacts that are minor (i.e. affected people are not physically displaced and less than 10 percent of their productive assets are lost) or fewer than 200 people are displaced, the GoT has agreed to prepare one or more abbreviated resettlement plans (ARAP) when the land requirements for the emergency response housing is known and prior to the commencement of any works or subproject implementation on these houses. 3. JUSTIFICATION FOR PREPARING A RESETTLEMENT POLICY FRAMEWORK FOR THE PROJECT Given the nature of the project and the expected low level of “new� land needing to be identified to accommodate project beneficiaries who do not have, or secure occupancy rights over, land, the likely outcome is that land under the ownership of either a Noble, or the Government will be identified. Accordingly, the likelihood of people being adversely affected is very low. A survey of all affected households has been undertaken by the Ministry of Infrastructure to report on the degree of damage, and the Ministry of Lands to determine the status of land and lease titles. At the time of project appraisal, a further household census survey is being conducted in collaboration with the Department of Statistics to establish the cyclone affected households’ needs. The final findings of these studies will be available before construction commences around July, 2014. A needs assessment and categorisation takes into account vulnerability factors, such as age, disability, sole parent family status, presence of a new baby or numerous pre-school children or elderly dependents in the household composition. 9 Asbestos waste will be removed to the managed land fill site in Tongatapu. 14 April 2014 7 As outlined above, it is expected that in most cases, houses will be constructed or repaired on the same allotment. The situation in terms of potential resettlement impacts is as follows: ISSUE / RISK IMPACT AND ADOPTED APPROACH Approximately 80% of lands have clear title No resettlement risk is attributed to 80% of in favour of the beneficiaries the houses For the remaining approximately 20% of The Ministry of Lands, Surveys and Natural beneficiaries, some owners are absent, Resources (MLSNR) is working to achieve a cannot be identified or contacted, and others level of certainty for all beneficiaries by have no formal occupancy arrangements. In identifying the formal title holders and to the Tongan context, where communal and/or confirm that the beneficiaries have consent familial sharing of land assets underpins to remain on the allotment and construct a much of the traditional land management replacement house and basic services on arrangements, informal occupancy the land. The type of acceptable agreement arrangements (such as grand-fathered is detailed below. estates or extended family members occupying a house and/or allotment based on a verbal agreement etc.) is common. It is possible that identified informal This is the key situation under which a arrangements will be disputed by the resettlement risk would exist. Where this registered title holder and/or that consent is occurs, the GoT will consider other not granted to repair/reconstruct on the land measures to provide security of occupancy to the beneficiary such as a lease or licence agreement which can be created under Tongan Law in favour of the beneficiary. The nature of this agreement would be subject to definition in a subsequent Abbreviated Resettlement Action Plan (ARAP). The objective of this is to ensure that the beneficiary has adequate security of title over a parcel of land, upon which the replacement house can be constructed. It is not expected that this would be permanent title as this would introduce significant inequities where people who did not have permanent title, but were affected by the cyclone, would receive full title as well as a house. Other people without title who were not affected by the cyclone would receive neither title nor a house. The key from a social safeguard perspective is to ensure that the beneficiary has security of occupancy for period of time; possibly in the order of 25 – 35 years (the approximate design life of the house). The Tongan Constitution includes a 17 metre Where suitable land is available on the same foreshore building line from the mean high allotment, the replacement houses will be 14 April 2014 8 tide watermark to establish a foreshore located on that part of the allotment setback protection area. Some of the houses from the foreshore building line and outside damaged by TCI are located within this of the foreshore protection area. protection area. In the event that land outside the foreshore protection area is not available on the allotment, the GoT will consider other measures to identify land and to provide a security of occupancy to the beneficiary in the same manner as would be used in case a beneficiary is not provided consent to build the house on the land by the form land owner, or if the land owner cannot be found. The project will undertake Hazard Mapping Same as above. of coastal areas to identify high risk areas for settlement where houses are to be, or have been built by the project. Some allotments may be found unsuitable for the accommodation of a residential building. There is a possibility that some land will be If land is required for this purpose, this land required to accommodate a landfill site for will be acquired in accordance with an ARAP the future use of residents in Ha’apai. approved by the World Bank. Options exist for the management of the CDW including transporting it to a managed landfill site in Tongatapu. It is also understood that Government owned land is likely to be available for this purpose of required. 4. OBJECTIVES, DEFINITIONS AND KEY PRINCIPLES 4.1 RPF Objectives Objectives. In World Bank-assisted projects, borrowers are expected to take all necessary measures to avoid, minimize, mitigate and compensate for adverse social impacts, including, but not limited to, those impacts associated with involuntary resettlement. Every viable alternative project design should be explored to avoid, where feasible, or minimize involuntary resettlement. If involuntary resettlement cannot be avoided altogether, sufficient resources should be made available to conceive and implement resettlement activities as sustainable development programs, in close consultation with displaced persons. Displaced Persons should be assisted in their efforts to improve, or at least restore, their livelihoods and living standards to pre-displacement levels or levels prevailing prior to project implementation. This is accomplished primarily through: a) compensation at full replacement cost for losses of assets (for example, land, unharvested crops, improvements on the land to be acquired, etc.); and b) provision of other forms of assistance for livelihoods restoration or physical relocation, as necessary in accordance with OP 4.12. 14 April 2014 9 4.2 RPF Definitions “Displaced persons�, under OP 4.12, refers to all the people who are affected by: (a) Involuntary acquisition of land resulting in (i) relocation or loss of shelter; (ii) loss of assets or access to assets; (iii) loss of income sources or means of livelihood, whether or not the affected persons must move to another location.10 (b) The involuntary restriction of access to legally designated parks and protected areas resulting in adverse impacts on the livelihoods of the displaced persons. "Full Replacement cost" is defined, under OP 4.12, as a method of valuation of assets that helps determine the amount sufficient to replace lost assets and cover transaction costs. Depreciation of structures and assets to be replaced is NOT taken into account to determine the compensation amount necessary to meet Full Replacement Cost. Full Replacement Cost for: (a) Agricultural land: it is the pre-project or pre-displacement, whichever is higher, market value of land of equal productive potential or use located in the vicinity of the affected land, plus the cost of preparing the land to levels similar to those of the affected land, plus the cost of any registration and transfer taxes. (b) Land in urban areas: it is the pre-displacement market value of land of equal size and use, with similar or improved public infrastructure facilities and services and located in the vicinity of the affected land, plus the cost of any registration and transfer taxes. (c) Houses and other structures: it is the market cost of the materials to build a replacement structure with an area and quality similar to or better than those of the affected structure, or to repair a partially affected structure, plus the cost of transporting building materials to the construction site, plus the cost of any labor and contractors' fees, plus the cost of any registration and transfer taxes. In determining full replacement cost, depreciation of the asset and the value of salvage materials are not taken into account, nor is the value of benefits to be derived from the project deducted from the valuation of an affected asset. Where the law of the GoT does not meet the standard of compensation at Full Replacement Cost, compensation under domestic law is supplemented by the additional measures set out in this RPF. 10 In the context of this project, the losses and /or need to move refer to the person(s) relinquishing land to accommodate relocation of project beneficiary households. 14 April 2014 10 4.3 Key Principles OP/BP 4.12 establishes the key principles to be followed in resettlement planning and implementation. Of particular relevance for this RPF are the following: a. Wherever possible, project design and ARAPs should be conceived as sustainable development programs, so that Displaced Persons may benefit from the benefits, services and facilities created for, or by, project activities. b. Involuntary Resettlement should be avoided where feasible, or minimized, exploring all viable alternative project designs. c. All Displaced Persons are provided prompt and effective compensation at full replacement cost for losses of assets (example, land, trees, etc.) attributable directly to the project. d. Displaced Persons without a recognizable legal claim or right to the land they are occupying are provided with compensation for loss of assets other land and resettlement assistance (example, cash, employment, etc.). e. Displaced Persons should be provided prompt and effective compensation at full replacement cost (including without depreciation or deduction for tax arrears, licensing or registration fees, or for any other purpose). f. When cultivated land is acquired, the borrower should seek to arrange land-for-land replacement if that is the preference of the Displaced Person. g. Persons losing more than 10 percent of their productive land area (e.g. land used for cultivation or grazing) are deemed significantly affected, and receive additional assistance for livelihoods restoration. h. If new resettlement sites are to be prepared, replacement housing and community facilities and services are provided of a quality at least equivalent to those prior to displacement, or to minimum community standards, whichever is higher. Measures also are taken to ensure that resettlement sites do not diminish the quality or availability of facilities or services to surrounding host communities. i. If a commercial enterprise (e.g. shop or vendor, service provider, industrial facility) is required to close temporarily, the owner or operator is compensated for temporary loss of profits. If a commercial enterprise is required to relocate, the owner or operator is compensated at replacement cost for loss of land and structures (including fixtures or improvements that cannot be relocated), is provided transitional assistance sufficient to meet costs of moving equipment and inventory, and compensated for loss of profits until business operations can be restored. j. The involuntary resettlement transition period should be minimized. Compensation for land, crops, structures and other assets should be paid prior to involuntary resettlement. Transitional support should be provided prior to the time displaced persons will incur transitional expenses. k. Displaced Persons should be informed and consulted during the process of ARAP preparation, so that their preferences and concerns regarding involuntary resettlement and other resettlement arrangements are solicited and considered. 14 April 2014 11 l. Both the draft and final ARAPs are publicly disclosed in a manner and place accessible to Displaced Persons. m. The previous level of community services and access to resources should be maintained or improved after involuntary resettlement takes place. n. The ARAP should include an estimated budget for all costs associated with involuntary resettlement, including contingency arrangements. o. Monitoring and evaluation arrangements should be established for the borrower to adequately assess the effectiveness of ARAP implementation. p. Methods by which displaced persons can pursue grievances will be established as necessary, and information regarding these grievance procedures will be provided to displaced persons. q. Land acquisition will be based on Tongan laws, including The Act of the Constitution of Tonga 1875 (Cap. 2), which provides the fundamental principles of land ownership in the Kingdom and the protection of the rights and interests of landholders, and the Land Act 1927 (Cap. 132), which is the principal legislation by which the Crown exercises constitutional responsibility relating to land, and which forms the legal and administrative framework for processing, registering and protecting land titles and interests. Particularly relevant is Part IX of the Land Act (Land for Public Purpose), which addresses the resumption by the Crown of land for a public purpose. The policy is also based on the powers of the Minister for Lands to administer the provisions of the Land Act. 14 April 2014 12 5. LEGAL AND POLICY FRAMEWORK 5.1 Main land tenure types All land in Tonga is the property of the Crown. The Land Act provides for the following: a. Tax Allotments: Every male Tongan subject to receive an allotment of land as a grant of land not exceeding 3.3387 hectares. This allotment may be a continuous plot of land or a number of different plots. b. Town Allotments: Male Tongans are also entitled to receive a land grant in a town of an area not exceeding 1618.7m 2. c. Hereditary Estates: These are lands held by nobles and matapules. d. Royal Estates: This is land available for the use of the Sovereign. e. Royal Family Estate: This land is granted by the Sovereign to individuals for a period of time as determined by the Sovereign. 5.2 Tongan Land Act The Tongan Land Law provides for the resumption of land for public purposes and lays out the procedure as summarized below: Aspect OP/ BP 4.12 Proposed Project Measures The King may call on a Recognizes the need for If required, land will be landholder to give up compulsory acquisition for acquired for a term agreed by possession of land provided public purposes the Government and land that the Privy Council is owner based on an satisfied that the land is Abbreviated Resettlement required for public Action Plan approved by the purposes. World Bank. Compensation is paid for Full replacement cost to be Full replacement cost to be land, crops, and buildings paid for land and fixed paid for land and fixed assets impacted by the resumption assets affected by land prior to any involuntary of land. resumption. resumption of land. Compensation is calculated Compensation to be Compensation to be calculated within thirty days of the date calculated based on full based on full replacement cost of notice of resumption of replacement cost and paid and paid prior to the land. prior to the impact/resumption impact/resumption The decision on how the The form of compensation In determining the form of land will be compensated is is to be based on compensation, the Minister will at the discretion of the consultation, disclosure consider the needs of affected Minister of Lands. and needs of the affected persons and will not be person. inconsistent with requirements of OP 4.12. If the land is 14 April 2014 13 voluntarily donated (such as by a Noble landholder), this will be fully documented in accordance with World Bank requirements. If compensation is required, full replacement cost will be paid. If livelihoods are affected, then an appropriate livelihood restoration program will be developed and included in future ARAPs as appropriate. The Land Law does not include provisions for transitional assistance, compensation to tenants or non-legal dwellers. The Land Law does not go into specifics on the nature of compensation, for example, whether it can include transitional assistance or compensation for loss of livelihood; however the Constitution notes that acquisition of land by Government should be compensated at “fair value�. For this project, the GoT agrees to carry out the project in accordance with this RPF and OP/BP 4.12 and, so, the GoT agrees to waive any national legal, regulatory provisions in contradiction to the requirements established in this RPF, and to take actions necessary to endeavour to achieve effective implementation of ARAPs prepared in accordance with the RPF within the Tongan context and conditions.. 5.3 Preparing and Approving ARAPs Responsibility for preparation, implementation and monitoring of ARAPs (including responsibility for meeting all associated costs with their implementation), in accordance with this RPF, rests with the GoT. The agency with direct and overall responsibility for managing the land acquisition and involuntary resettlement process in this project is MoI. As necessary, MoI will exercise its authority to coordinate actions with any other agencies involved to ensure timely and effective ARAP implementation. Preparation of the ARAP begins as soon as it is determined that involuntary resettlement is essential to complete any of the project activities and shall be finalized prior to the commencement of any works to carry out said project activities. The GoT will carry out, or cause to be carried out, a census survey to identify and enumerate Displaced Persons and to identify and inventory land and other assets to be required. The census survey must cover 100 percent of the Displaced Persons. The census survey also establishes whether any displaced persons are significantly affected by loss of productive land, whether any commercial enterprises are affected, or whether any households will be required to physically relocate. If involuntary resettlement impacts are minor (i.e. affected people are not physically displaced and less than 10% of their productive assets are lost) or fewer than 200 people are displaced, the GoT prepares one or more abbreviated resettlement plans (ARAP). If an ARAP is necessary, it will be prepared in accordance with the policy principles and planning and implementation arrangements set forth in this RPF. The ARAP is based on accurate baseline census and socioeconomic survey information, and establishes appropriate mitigation measures (e.g. compensation at full replacement cost for loss assets, transitional assistance for relocation, transitional assistance for livelihood restoration, 14 April 2014 14 transitional assistance for commercial enterprises) for all relevant categories of adverse impacts. Depending on the categories of impacts, the ARAP specifically addresses the following: a. description of the project activity causing involuntary resettlement and explanation of efforts to avoid or minimize involuntary resettlement associated with the project (alternative project designs considered); b. range and scope of potential adverse resettlement impacts; c. socioeconomic survey and baseline census survey information; d. review of relevant laws and regulations relating to land acquisition and involuntary resettlement (see section above on legal and regulatory framework for more details); e. Description of asset valuation procedures and specific compensation rates (or alternative measures) for all categories of affected assets; f. other assistance measures, if any, necessary to provide opportunities for livelihood restoration for Displaced Persons; g. assistance to affected commercial enterprises; h. eligibility criteria for compensation and all other forms of assistance; i. relocation arrangements, if necessary, including transitional support; j. resettlement site selection, site preparation, and measures to mitigate impacts on host communities, if necessary; k. restoration or replacement of community infrastructure and other services; l. land donation arrangements and documentation requirements, if relevant; m. organizational arrangements for implementation; n. consultation and disclosure requirements and arrangements; o. resettlement implementation schedule; p. costs and budget; q. monitoring arrangements; r. grievance procedures; s. summary entitlements matrix. 5.4 Implementation Process A time-bound implementation schedule of all activities relating to involuntary resettlement shall be included in the ARAP. Payment of compensation should be completed at least one month prior to involuntary resettlement. If there is a delay of one year or more between land 14 April 2014 15 or asset valuation and payment of compensation, compensation rates will be adjusted for inflation purposes. 5.5 Funding Arrangements and Delivery of Compensation for land acquired The GoT bears responsibility for meeting all costs associated with involuntary resettlement. Any ARAPs prepared in accordance with this RPF require a budget with estimated costs for all aspects of their implementation. All Displaced Persons are entitled to compensation or other appropriate assistance and mitigation measures, regardless of whether these persons have been identified at the time of resettlement planning, and regardless of whether sufficient mitigation funds have been allocated. For this reason, and to meet any other unanticipated costs that may arise, the ARAP budget shall include contingency funds, i.e. at least 10 percent of estimated total costs. Compensation must be paid promptly and in full to the Displaced Person. No deductions from compensation will occur for any reason. The ARAP should describe the procedures by which compensation funds will flow from GoT to the displaced persons. 5.6 Consultation and Disclosure arrangements Disclosure and consultation on the ARAP. The ARAP must describe measures taken to consult with displaced persons regarding proposed land acquisition, transitional assistance, relocation arrangements, and other arrangements, and summarizes results of those consultations. The GoT also discloses the ARAP- both the draft and final versions – to the displaced persons and the general public in the project area, in a language and location accessible to them. Disclosure of the draft ARAP should occur at least one month prior to Bank review. Disclosure of the final ARAP occurs following Bank acceptance. 5.7 Monitoring Arrangements A qualified Social and Environmental Safeguard consultant will be hired by the MoI Project Support Team (PST). This consultant will be responsible for monitoring implementation of the World Bank approved safeguard documents including the ARAP, EMP and CEMP. This consultant will provide detailed inputs to the project quarterly reporting. Monitoring arrangements will be established in the ARAP to assess the effectiveness ARAP implementation in a timely manner. Monitoring includes review of progress in land acquisition, payment of compensation, provision of transitional assistance, and functioning of project grievance procedures. The ARAP should establish the frequency of monitoring activities. Monitoring should be conducted by an individual, firm, or community organization not directly affiliated with the GoT. Any issues or problems associated with ARAP implementation that are observed in the monitoring process will be reported to the GoT and the World Bank project team. Prior to project completion, the monitoring process will assess whether livelihoods and living standards of displaced persons have been improved, or at least restored. If these objectives have not been achieved, the GoT identifies plans and implements supplemental measures necessary to achieve satisfactory outcomes. 14 April 2014 16 5.8 Grievance Procedures A consultative ARAP process and effective ARAP implementation will reduce the likelihood of project-related complaints. However, to ensure that displaced persons have avenues for raising complaints relating to land acquisition, compensation payment, relocation, impacts on livelihoods, construction-related damages, or other aspects of project implementation, a multi-step grievance procedure will be established in the ARAP. Necessary elements of the grievance procedure include: a. Stage 1: A grievance can be lodged in one of two ways: i. The project will establish an SMS based complaints system to facilitate the lodging of grievances. This SMS system will immediately advise the Ministry of Infrastructure, TF-PMU, PST, and World Bank Team of the content of the complaint. A detailed protocol for management of these complaints will be included in the ARAP. ii. If a complainant does not wish or is unable to use the SMS system, any person aggrieved by any aspect of the land acquisition or involuntary resettlement process can lodge an oral or written grievance to Project Management Unit. This complaint shall be appropriately documented and registered by Project Management Unit and supplied to the Project Support Team which will then include it in its quarterly reporting to the World Bank. If the complaint cannot be resolved within 30 days of receipt, it advances to the second step of the process. b. Stage 2, if the aggrieved person is not satisfied with the outcome of initial stage consideration, or if local level review is unable to reach a proposed solution, the aggrieved person can refer the issue to a grievance committee established by GoT. The grievance committee, which is chaired by the head of MoI and includes representatives not directly affiliated with the MoI, reviews issues raised in the initial complaint and any actions for resolution suggested at the lower level and makes recommendations for resolution within 30 days. c. Stage 3, if the aggrieved person is still dissatisfied following review by the grievance committee, the case may be referred to legal proceedings in accordance with Tongan laws and procedures. The MoI keeps a record of all complaints referred 14 April 2014 17 6. ANNEX A - OUTLINE OF THE ABBREVIATED RESETTLEMENT ACTION PLAN (ARAP) The scope and level of detail of the ARAP will vary depending on the magnitude of land acquisition. The plan is based on up-to-date and reliable information about (a) the proposed compensation payment and resettlement of adversely affected people, and (b) the legal issues involved in resettlement. The resettlement plan covers the elements below, as relevant. When any element is not relevant to project circumstances, it should be noted in the ARAP. a. Description of the component. General description of the project component that gives rise to land acquisition and a description of the of the project area. b. Potential impacts. Description of the alternatives considered avoiding or minimizing land acquisition and resettlement the mechanisms established to minimize resettlement, to the extent possible, during project implementation. c. Objectives. The main objectives of the ARAP. d. Results of the census and socioeconomic surveys. The findings of surveys to be conducted in the early stages of project preparation and with the involvement of potentially affected people, including i. The results of a census survey covering: current occupants of the affected area to establish a basis for the design of the compensation payment. ii. Standard demographic and socio-economic characteristics of affected households. iii. The magnitude of the expected loss—total or partial—of assets, and the extent of impacts, physical or economic. iv. Public infrastructure and social services that will be affected. e. Eligibility. Definition of affected persons and criteria for determining their eligibility for compensation and other resettlement assistance, including relevant cut-off dates. f. Valuation of and compensation for losses. The methodology to be used in valuing losses to determine their replacement cost; and a description of the proposed types and levels of compensation under local law and such supplementary measures as are necessary to achieve replacement cost for lost assets g. Income Restoration Measures. Wherever the livelihoods are affected, appropriate measure for improvement or restoring of livelihoods including assistance during the transition period will be proposed which should be compatible with the cultural preference and skill of the affected people. h. Implementation and Monitoring Arrangements: The description of agencies responsible for implementation of compensation payment should be outlined. i. Grievance Redress Mechanism: Description of the grievance redress mechanism. 14 April 2014 18 j. Consultation and disclosure: Summary of consultation and disclosure. k. Schedule l. Budget Attachment 1. Affected Persons Distri Land Significantly Housing Affected Business Vulnerable Persons Other ct Acquisition Affected Affected /Villa by Land ge Acquisition (nam Owne User Own Users Partially Require Owne Work Category Category e) rs s ers HH: Affected Relocatio rs ers HH: HH: HH: People: Owner n Peopl Peo Peop HH: Owner e: ple le: People: HH: Tenant People: HH: Tenant People: HH: People: Total TOTAL Attachment 2 Category Subcategory Volume/Unit Unit Cost Local Currency USD Land Private land - residential Compensation Private land - agricultural Private land - commercial Private land - other Community land Productive Assets Crop (Specify) Compensation Crop (Specify) Crop (Specify) Crop (Specify) Tree - fruit Tree – nut Tree- other Other productive assets Residential Private housing Structures Compensation Community housing Water facilities Ancillary structures Walls, fences Other Business Shops, food services Structures Compensation Other services Other businesses District Total Private Land Numb Community Land Numb Other Land Numb , Land Acquisition er of Acquisition er of Acquisition er of Village Acquisi Plots Plots Plots tion Affect Affect Affect (hectare ed ed ed s) (Name Residential Community Use (Specify purpose) ) Agricultural Residential (specify purpose) 14 April 2014 19 Commercial Agricultural Other Other TOTAL TOTAL TOTAL Impact on Agricultural Livelihoods District, Total Number Plots Crops Affected Productive Trees Other Productive Village Agricultural of Plots Significantly Type Extent of Affected Losses Land Affected Affected Loss Type Number Type Extent of Loss Acquired (>10%) Affected (Name) Taro Nut Tree (Specify) Rice Fruit Tree (Specify) (Specify) Timber Tree (Specify) (Specify) Other Attachment 3. Entitlements Matrix Category Subcategory of Eligible Persons Compensation or Compensation Rates or Standards of Impact Impact Mitigation Principle for Assistance Loss of Private Registered or acknowledged Compensation at RP includes compensation rates by agricultural land agricultural land land owner replacement cost category Private pasture Registered or acknowledged Compensation at Compensation rates in RP land owner replacement cost Leaseholder on Acknowledged land user No land compensation; Typically allowance is calculated with private land transitional assistance for reference to remaining term of lease disruption of livelihood Tenant on Acknowledged user of Other arrangements for RP specifies means of assistance communal land communal land communal land provided, or transitional assistance for disruption of livelihood Agricultural User No land compensation; RP specifies means of assistance encroachment on transitional assistance for public land disruption of livelihood Loss of Unharvested Cultivator Compensation for loss of Compensation rates by category production crops standing crop Fruit/nut trees Cultivator Compensation for estimated Compensation rates by category future production value Trees: timber or Cultivator Compensation for estimated Compensation rates by category other use future production value Loss of Permanent Owner Compensation at Compensation rates by category structures, fixed residence replacement cost assets Well Owner Compensation at Compensation rates by category replacement cost Wall or fence Owner Compensation at Compensation rates by category replacement cost Outbuildings Owner Compensation at Compensation rates by category replacement cost Other Owner Compensation at To be determined on case-by-case replacement cost basis Permanent Owner Compensation at Compensation rates by category business replacement cost structure Temporary or Owner Moving assistance To be determined on case-by-case mobile structure basis Wall or fence Owner Compensation at Compensation rates by category replacement cost Other fixed Owner Compensation at Compensation rates by category assets for replacement cost business Community Community or settlement Compensation at Determined on case-by-case basis facilities or replacement cost, or full infrastructure restoration Loss of access Water User or community Restoration of access or Determined on case-by-case basis to resources provision of equivalent alternative 14 April 2014 20 Grazing area User or community Restoration of access or Determined on case-by-case basis provision of equivalent alternative Fuel or fodder User or community Restoration of access or Determined on case-by-case basis provision of equivalent alternative Attachment 4. Budget Allowances and Support to Affected Persons Type of Support Recipients Unit Rate Local Currency USD Moving allowance, residential Temporary living allowance, residential Moving allowance, commercial Temporary income support, commercial Assistance to squatters, illegal occupants Assistance to shareholders, renters, employees Assistance to vulnerable persons Other SUBTOTAL Administrative and Other Costs Category Unit/Basis Local Currency USD Administrative costs Typically 5% of subtotals 1 and 2 External monitoring Negotiated contract (estimate) Contingency Typically 10% of subtotals 1 and 2 SUBTOTAL ARAP TOTAL COSTS (Subtotals 1, 2 and 3) 14 April 2014 21