World Bank Group Country Opinion Survey 2016: Burkina Faso FY 2016 Burkina Faso Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 August 2016 World Bank Group Country Opinion Survey 2016: Burkina Faso Acknowledgements The Burkina Faso Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Svetlana Markova, Jessica Cameron, Jing Guo, Calita Woods, and Isabel Tepedino. Dania Mendoza and Noreen Wambui provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Burkina Faso country team and the local fielding agency Centre d’analyse des politiques économiques et sociales. In particular, PORG is grateful for the support from Lionel Yaro (Communications Associate) who coordinated the survey related activities from Ouagadougou, Burkina Faso. 1 World Bank Group Country Opinion Survey 2016: Burkina Faso Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Burkina Faso .............................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Effectiveness................................................................20 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................30 IX. The Future Role of the World Bank Group in Burkina Faso........34 X. Communication and Outreach ..................................................38 XI. Appendices ................................................................................42 2 World Bank Group Country Opinion Survey 2016: Burkina Faso I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Burkina Faso perceive the WBG. The survey explored:  General Issues Facing Burkina Faso  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Burkina Faso  Communication and Information Sharing  Background Information II. Methodology From March to April 2016, 571 stakeholders of the WBG in Burkina Faso were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 413 stakeholders participated in the survey (72% response rate). Respondents received and returned the questionnaires via courier or email. Respondents were asked about: general issues facing Burkina Faso; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Burkina Faso; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate was 64%, N=329). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’13 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 92). 3 World Bank Group Country Opinion Survey 2016: Burkina Faso III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, private foundations, and trade unions were combined in the “CSO” category; and the small number of respondents from independent government institutions and the judiciary branch were included in the “Other” category. There were no respondents from faith-based groups and youth groups. 4 World Bank Group Country Opinion Survey 2016: Burkina Faso III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2016: Burkina Faso III. Demographics of the Sample (continued) Geographic Locations  For further analyses, the small number of respondents from other regions (East Region, North Region, Center-South Region, High Basins Region, Center-West Region, South- West Region, Center Region (other than Ouagadougou city), Sahel Region, Central Plateau Region, Center-East Region, Cascades Region, Center-North Region, and Mouhoun Buckle Region) were combined in the “Other” category. Geographic location comparisons can be found in Appendix C (page 83). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2016: Burkina Faso III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey indicated significantly lower levels of familiarity with the WBG compared to respondents from the FY’13 Country Survey (weighted mean in FY’16 = 5.6; weighted mean in FY’13 = 6.2)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Burkina Faso, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Burkina Faso, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 92) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Burkina Faso IV. General Issues Facing Burkina Faso Headed in the Right Direction2  Year comparison: This year’s respondents were significantly more likely to believe that Burkina Faso is headed in the right direction compared to respondents in the FY’13 Country Survey.  Stakeholder groups: In this year’s Country Survey, respondents from the Office of the President/Prime Minister/Minister and employees of ministries were significantly more likely to indicate that Burkina Faso is headed in the right direction, while respondents from the media and academia were significantly less positive about the prospect of Burkina Faso. 2 Percentages presented in the chart were calculated based on weighted data from FY’16 and FY’13. 8 World Bank Group Country Opinion Survey 2016: Burkina Faso IV. General Issues Facing Burkina Faso (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in Burkina Faso were “education” (36%) and “public sector governance/reform” (30%). 9 World Bank Group Country Opinion Survey 2016: Burkina Faso IV. General Issues Facing Burkina Faso (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Burkina Faso were “education” (34%), “rural development” (31%), and “agricultural development” (29%). 10 World Bank Group Country Opinion Survey 2016: Burkina Faso IV. General Issues Facing Burkina Faso (continued) Factors Contributing to “Shared Prosperity” 11 World Bank Group Country Opinion Survey 2016: Burkina Faso IV. General Issues Facing Burkina Faso (continued) Gap between the Rich and the Poor Global Climate Change 12 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the previous FY’13 Country Survey most often attributed failed or slow World Bank assisted reform efforts to that “there is not an adequate level of citizen/civil society participation” (39%), “the World Bank works too slowly” (32%), and “the World Bank is not sensitive enough to political/social realities on the ground” (26%). 13 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data from FY’16 and FY’13. 14 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the chart were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups  Stakeholder groups: Respondents from local governments and PMUs/consultants/ contractors on WBG-supported projects had the highest mean ratings for the aggregated responses to the twenty six COS indicator questions, whereas respondents from CSOs had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 61). 16 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest value to Burkina Faso was its “financial resources: investment lending” (51%). 17 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in Burkina Faso were “investment lending” (71%), “capacity development” (51%), and “policy based lending/ budget support to the Government” (38%). 18 World Bank Group Country Opinion Survey 2016: Burkina Faso V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weakness in its work in Burkina Faso was “World Bank processes too slow and complex” (42%). 19 World Bank Group Country Opinion Survey 2016: Burkina Faso VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2016: Burkina Faso VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 54) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not h ave exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2016: Burkina Faso VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Burkina Faso, bivariate correlational analyses were conducted using respondents’ ratings of the thirty three specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Burkina Faso. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at urban development; and  The WBG’s effectiveness at fight against corruption.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Burkina Faso, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was:  The WBG’s effectiveness at education;  The WBG’s effectiveness at poverty reduction; and  The WBG’s effectiveness at energy. 22 World Bank Group Country Opinion Survey 2016: Burkina Faso VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 23 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates The World Bank Group’s Work in Burkina Faso: Year Comparison7 The World Bank Group’s Work in Burkina Faso: Collaboration 7 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 26 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 28 World Bank Group Country Opinion Survey 2016: Burkina Faso VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring 29 World Bank Group Country Opinion Survey 2016: Burkina Faso VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10  Year comparison: This year’s respondents were significantly less likely to consult the WBG’s knowledge work and activities “a few times a year” compared to respondents in the previous FY’13 Country Survey.  Stakeholder groups: In this year’s Country Survey, respondents from PMUs/ consultants on WBG-supported projects indicated the most frequent usage (weekly/monthly) of the WBG’s knowledge work and activities compared to respondents from other stakeholder groups. 10 Percentages in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2016: Burkina Faso VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Burkina Faso’ Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2016: Burkina Faso VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2016: Burkina Faso VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Burkina Faso’s Needs for Financial Instruments13 (Indicator Question) 13 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Burkina Faso IX. The Future Role of the World Bank Group in Burkina Faso Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “reduce the complexity of obtaining World Bank financing” (58%) and “reach out more to groups outside of Government” (41%) to make itself of greater value in Burkina Faso. 34 World Bank Group Country Opinion Survey 2016: Burkina Faso IX. The Future Role of the WBG in Burkina Faso (continued) The World Bank Group Should Collaborate More with …  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should work more with “local government” (46%), “beneficiaries” (31%), and “community based organizations” (30%) to ensure better development results in Burkina Faso. 35 World Bank Group Country Opinion Survey 2016: Burkina Faso IX. The Future Role of the WBG in Burkina Faso (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources on “education” (37%), “rural development” (29%), “public sector governance/reform” (26%),“agricultural development” (25%), and “domestic private sector development” (24%). 36 World Bank Group Country Opinion Survey 2016: Burkina Faso IX. The Future Role of the WBG in Burkina Faso (continued) Future Combination of the WBG Services 37 World Bank Group Country Opinion Survey 2016: Burkina Faso X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 61) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in Burkina Faso from “local newspapers” (58%), “Internet” (41%), and “local television” (32%). 38 World Bank Group Country Opinion Survey 2016: Burkina Faso X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through its “website” (54%) and “World Bank seminars/workshops/conference” (45%). 39 World Bank Group Country Opinion Survey 2016: Burkina Faso X. Communication and Outreach (continued) Access to Information14 Access to the Internet  96 percent of respondents in this year’s Country Survey indicated that they had access to the Internet. 14 Percentages presented in the charts on this page were calculated based on weighted data. 40 World Bank Group Country Opinion Survey 2016: Burkina Faso X. Communication and Outreach (continued) The WBG Website Usage15 Use of the WBG’s Social Media Channels 15 Percentages presented in the chart were calculated based on weighted data. 41 World Bank Group Country Opinion Survey 2016: Burkina Faso XI. Appendices A. Responses to All Questions across All Respondents...................... 43 B. Responses to All Questions by Stakeholder Groups ...................... 59 C. Responses to Indicator Questions by Geographic Location........... 81 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 83 E. Responses to Selected Questions by Year..................................... 90 F. Indicator Questions as a Function of Exposure to the WBG .......... 96 G. WBG COS FY’16 – Burkina Faso Questionnaire ............................ 97 Burkina Faso 42 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix A: Responses to All Questions across All Respondents (N=413) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Burkina Faso Percentage of Respondents 1. In general would you say that Burkina Faso is headed in ... ? (N=410) The right direction 80.5% The wrong direction 2.0% Not sure 17.6% 43 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues Facing Burkina Faso (continued) 2. Listed below are a number of development priorities in Burkina Faso. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Burkina Faso? (Choose no more than THREE) (Responses Combined; N=409) Food security 40.1% Public sector governance/reform (i.e., government effectiveness, public financial 37.4% management, public expenditure, fiscal system reform) Education 28.4% Job creation/employment 21.5% Domestic private sector development (e.g., development of small and medium 20.8% size enterprises/ industries) Energy 19.3% Basic infrastructure (e.g., health centers, schools, rural roads) 17.8% Health 15.9% Agricultural development (i.e., agricultural production, livestock, fishery) 15.4% Poverty reduction 13.4% Water and sanitation 9.5% Local development (e.g., community investments, basic social services) 9.0% Rural development 7.8% Crime and violence (i.e., insecurity, terrorism) 6.6% Fight against corruption 6.4% Transport (e.g., roads, bridges, transportation) 6.4% Economic growth 3.7% Law and justice (e.g., judicial system) 3.4% Climate change (e.g., mitigation, adaptation) 3.2% Natural resource management (e.g., mining) 2.2% Information and communications technology 2.2% Urban development 1.2% Land tenure 1.2% Gender equity 1.0% Environmental sustainability 1.0% Trade and exports 0.7% Equality of opportunity (i.e., equity) 0.7% Global/regional integration 0.7% Social protection (e.g., pensions, targeted social assistance) 0.7% Foreign direct investment 0.7% Regulatory framework 0.2% Communicable/non-communicable diseases 0.2% Financial markets 0.0% Cotton sector 0.0% Disaster management 0.0% 44 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues Facing Burkina Faso (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Burkina Faso? (Choose no more than THREE) (Responses Combined; N=412) Agricultural development (i.e., agricultural production, livestock, fishery) 29.6% Job creation/employment 26.2% Education 25.7% Rural development 21.8% Public sector governance/reform (i.e., government effectiveness, public financial 19.9% management, public expenditure, fiscal system reform) Domestic private sector development (e.g., development of small and medium 19.2% size enterprises/ industries) Local development (e.g., community investments, basic social services) 18.0% Water and sanitation 17.5% Fight against corruption 17.2% Economic growth 16.5% Food security 15.8% Energy 13.8% Basic infrastructure (e.g., health centers, schools, rural roads) 12.1% Health 11.7% Transport (e.g., roads, bridges, transportation) 5.6% Equality of opportunity (i.e., equity) 5.3% Land tenure 5.1% Crime and violence (i.e., insecurity, terrorism) 2.7% Natural resource management (e.g., mining) 2.4% Social protection (e.g., pensions, targeted social assistance) 2.2% Information and communications technology 2.2% Law and justice (e.g., judicial system) 1.9% Foreign direct investment 1.7% Urban development 1.2% Climate change (e.g., mitigation, adaptation) 1.2% Global/regional integration 0.7% Gender equity 0.5% Cotton sector 0.2% Regulatory framework 0.2% Disaster management 0.2% Trade and exports 0.2% Communicable/non-communicable diseases 0.0% Environmental sustainability 0.0% Financial markets 0.0% 45 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues Facing Burkina Faso (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Burkina Percentage of Respondents Faso? (Choose no more than TWO) (Responses Combined; N=397) Education and training that better ensure job opportunity 34.3% Good governance (transparency, fight against corruption) 27.0% Consistent economic growth 26.4% Greater access to micro-finance for the poor 24.7% Better opportunity for the poor who live in rural areas 14.1% Better entrepreneurial opportunities (i.e., to start small and medium sized 13.6% businesses) More reliable social safety net 12.3% Greater access to health and nutrition for citizens 12.3% Better employment opportunities for young people 10.3% Greater equity of fiscal policy 6.8% A growing middle class 6.0% Greater voice and participation for citizens to help ensure greater accountability 3.8% Better employment opportunities for women 3.5% Better opportunity for the poor who live in urban areas 2.0% Better quality public services 1.5% Other 0.8% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Burkina Percentage of Respondents Faso? (Select only ONE response) (N=411) A very big problem 62.5% A moderately big problem 29.9% A small problem 3.9% Not a problem at all 1.0% Don’t know 2.7% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=411) A very serious problem 85.2% A somewhat serious problem 11.2% Not too serious problem 1.5% Not a problem 0.0% Don’t know 2.2% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Burkina 406 0 5.58 2.46 Faso? (1-Not familiar at all, 10-Extremely familiar) 46 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 346 65 6.34 2.09 in Burkina Faso. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Burkina Faso solve its most complicated 329 82 6.78 2.13 development challenges? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank Group can have the most impact on development results in Burkina Faso, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial Percentage of Respondents and knowledge services) in Burkina Faso? (Choose no more than THREE) (Responses Combined; N=411) Health 30.4% Education 30.2% Agricultural development (i.e., agricultural production, livestock, fishery) 26.3% Domestic private sector development (e.g., development of small and medium 24.8% size enterprises/ industries) Public sector governance/reform (i.e., government effectiveness, public financial 23.4% management, public expenditure, fiscal system reform) Energy 21.4% Job creation/employment 17.0% Basic infrastructure (e.g., health centers, schools, rural roads) 15.8% Transport (e.g., roads, bridges, transportation) 14.4% Local development (e.g., community investments, basic social services) 13.9% Poverty reduction 13.9% Rural development 13.4% Food security 13.4% Economic growth 9.0% Water and sanitation 8.0% Fight against corruption 7.1% Crime and violence (i.e., insecurity, terrorism) 3.2% Information and communications technology 2.7% Equality of opportunity (i.e., equity) 1.7% Urban development 1.7% Land tenure 1.5% Social protection (e.g., pensions, targeted social assistance) 1.2% Climate change (e.g., mitigation, adaptation) 1.2% Law and justice (e.g., judicial system) 1.0% Environmental sustainability 0.7% Natural resource management (e.g., mining) 0.5% Foreign direct investment 0.2% Trade and exports 0.2% Regulatory framework 0.2% Gender equity 0.2% Global/regional integration 0.0% Cotton sector 0.0% Financial markets 0.0% Communicable/non-communicable diseases 0.0% Disaster management 0.0% 47 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=397) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Burkina Faso? Value Value Combined Financial resources 44.6% 16.1% 60.7% Policy advice, studies, analyses 15.9% 17.3% 33.2% Capacity development 15.9% 16.8% 32.7% Help to bring discipline/effective supervision to implementation of 7.6% 17.1% 24.6% investment projects Technical assistance 2.0% 12.0% 14.0% Mobilizing third party financial resources 3.5% 6.9% 10.4% Convening/facilitating 3.5% 4.1% 7.6% Donor coordination 2.3% 3.6% 5.8% Data and statistics 3.5% 2.3% 5.8% Linkage to non-Bank expertise (i.e., South-South knowledge 0.8% 2.3% 3.1% sharing) Other 0.5% 1.5% 2.0% 6. Which of the following do you identify as the World Bank Group’s gr eatest Percentage of Respondents WEAKNESSES in its work in Burkina Faso? (Choose no more than TWO) (Responses Combined; N=410) World Bank Group’s processes too complex 33.7% Too influenced by developed countries 29.8% Not collaborating enough with stakeholders outside the Government 19.3% Not enough public disclosure of its work 14.6% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 13.9% policies and procedures) Imposing technocratic solutions without regard to political realities 13.4% Not adequately sensitive to political/social realities in Burkina Faso 11.2% Don’t know 10.7% Its advice and strategies do not lend themselves to practical problem solving 8.3% Not willing to honestly criticize policies and reform efforts in the country 8.0% Not aligned with country priorities 7.6% Not exploring alternative policy options 4.4% Arrogant in its approach 2.2% Not client focused 2.2% Staff too inaccessible 2.0% Other 1.7% Not aligned with other donors’ work 1.2% The credibility of its knowledge/data 0.5% 7. Which World Bank Group’s instruments do you believe are the MOST effective Percentage of Respondents in reducing poverty in Burkina Faso? (Choose no more than TWO) (Responses Combined; N=411) Investment lending (financing specific projects) 66.4% Capacity development 41.6% Policy based lending/budget support to the Government 28.7% Multi-sectoral approaches 19.5% Technical assistance (advice, best practice, international experience, etc.) 16.3% Knowledge products/services (analytical work, studies, surveys, etc.) 7.1% Don’t know 5.6% Trust Fund management 3.9% Other 1.0% 48 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) 8. To what extent do you believe that the World Bank Group’s work an d Percentage of Respondents support help the poorest in Burkina Faso? (Select only ONE response) (N=409) To a fully sufficient degree 6.8% To a somewhat sufficient degree 40.6% To a somewhat insufficient degree 28.9% To a very insufficient degree 13.2% Don't know 10.5% 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=410) Beneficiaries 41.7% Private sector 36.6% Local Government 36.1% NGOs/Community Based Organizations (CBOs) 27.1% Academia/think tanks/research institutes 14.4% Youth/university groups 10.0% Parliament 9.5% Donor community 8.8% Media 6.6% Don’t know 2.4% Other 0.7% Foundations 0.5% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in 382 30 7.31 2.22 development in Burkina Faso* 11. The World Bank Group’s work is aligned with what I consider the 359 53 6.36 2.39 development priorities for Burkina Faso* To what extent is the World Bank Group an effective development partner in Degree Burkina Faso, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 300 108 5.56 2.07 13. Flexibility (in terms of the institution’s products and services)* 281 130 4.99 2.11 14. Flexibility (in terms of changing country circumstances)* 272 137 5.72 2.02 15. Being inclusive* 241 167 6.80 2.18 16. Openness (sharing data and other information)* 291 117 6.71 2.15 17. Collaboration with the Government* 350 59 7.78 1.68 18. The speed in which it gets things accomplished on the ground* 296 112 5.73 2.04 19. Ease of access to the people at the World Bank Group who are 262 148 5.52 2.40 making decisions important to my work* 20. Collaboration with civil society* 274 137 5.20 2.32 21. Staff accessibility* 269 140 5.75 2.54 22. Collaboration with other donors and development partners* 262 147 6.78 2.00 23. Collaboration with the private sector* 255 154 5.68 2.32 24. Straightforwardness and honesty* 245 164 7.19 2.17 25. Treating clients and stakeholders in Burkina Faso with respect* 283 128 7.23 2.11 26. Being a long-term partner* 317 93 8.06 1.94 49 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) 27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=408) Reforms are not well thought out in light of country challenges 34.8% The World Bank Group is not sensitive enough to political/social realities on the 32.1% ground There is not an adequate level of citizen/civil society participation 31.6% The Government works inefficiently 25.5% Political pressures and obstacles 15.7% The World Bank Group works too slowly 14.5% Lack of/inadequate levels of capacity in Government 13.0% The World Bank Group does not do adequate follow through/follow-up 10.0% Poor donor coordination 8.1% Other 4.9% 50 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Burkina Faso? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence (i.e., insecurity, terrorism) 349 60 7.18 2.57 2. Financial markets 303 103 6.82 2.39 3. Transport (e.g., roads, bridges, transportation) 369 39 8.58 1.57 4. Fight against corruption 357 51 8.31 1.86 5. Law and justice (e.g., judicial system) 338 68 7.37 2.29 6. Urban development 355 55 7.45 1.98 7. Environmental sustainability 359 50 7.97 1.92 8. Trade and exports 340 69 6.95 2.14 9. Local development (e.g., community investments, basic social services) 370 40 8.72 1.51 10. Information and communications technology 352 58 7.46 1.92 11. Poverty reduction 384 25 9.03 1.40 12. Gender equity 338 65 6.30 2.38 13. Domestic private sector development (e.g., development of small and 379 31 8.38 1.75 medium size enterprises/ industries) 14. Foreign direct investment 317 93 7.13 2.27 15. Water and sanitation 381 28 8.78 1.43 16. Regulatory framework 327 80 6.36 2.37 17. Economic growth 365 44 8.50 1.59 18. Energy 382 28 8.97 1.42 19. Disaster management 344 61 7.12 2.22 20. Public sector governance/reform (i.e., government effectiveness, public 364 46 8.12 2.12 financial management, public expenditure, fiscal system reform) 21. Job creation/employment 370 41 8.52 1.80 22. Communicable/non-communicable diseases 350 57 7.11 2.28 23. Cotton sector 343 67 6.68 2.40 24. Equality of opportunity (i.e., equity) 344 67 7.08 2.40 25. Social protection (e.g., pensions, targeted social assistance) 344 67 6.93 2.39 26. Rural development 372 38 8.62 1.65 27. Basic infrastructure (e.g., health centers, schools, rural roads) 380 30 9.04 1.29 28. Global/regional integration 333 77 6.71 2.15 29. Food security 362 43 8.89 1.35 30. Natural resource management (e.g., mining) 351 58 7.37 2.29 31. Health 362 45 8.99 1.44 32. Climate change (e.g., mitigation, adaptation) 359 52 7.97 2.01 33. Agricultural development (i.e., agricultural production, livestock, fishery) 386 25 8.98 1.43 34. Land tenure 352 57 7.46 2.26 35. Education 385 26 9.26 1.30 51 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Burkina Faso? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 127 283 5.64 2.23 2. Information and communications technology 135 274 6.02 2.01 3. Transport (e.g., roads, bridges, transportation) 217 190 7.20 1.95 4. Law and justice (e.g., judicial system) 152 259 6.13 2.21 5. Urban development 186 223 6.58 2.03 6. Environmental sustainability 188 218 6.95 2.03 7. Regulatory framework 157 251 6.34 2.18 8. Communicable/non-communicable diseases 163 245 6.60 2.20 9. Poverty reduction 295 114 7.12 2.13 10. Fight against corruption 212 197 6.50 2.38 11. Domestic private sector development (e.g., development of small and 239 170 6.82 2.10 medium size enterprises/ industries) 12. Foreign direct investment 138 271 6.16 2.24 13. Water and sanitation 239 170 7.60 1.83 14. Cotton sector 179 229 6.70 2.17 15. Trade and exports 160 248 6.23 2.21 16. Economic growth 246 156 7.11 2.06 17. Health 249 157 7.28 2.05 18. Disaster management 167 239 6.11 2.32 19. Public sector governance/reform (i.e., government effectiveness, public 248 161 7.03 2.02 financial management, public expenditure, fiscal system reform) 20. Local development (e.g., community investments, basic social services) 251 156 6.90 2.07 21. Job creation/employment 212 196 6.15 2.24 22. Land tenure 179 226 6.19 2.30 23. Equality of opportunity (i.e., equity) 158 249 6.08 2.20 24. Energy 220 188 6.54 2.31 25. Rural development 247 156 6.98 2.16 26. Global/regional integration 148 258 6.40 2.12 27. Food security 231 172 7.02 2.19 28. Basic infrastructure (e.g., health centers, schools, rural roads) 271 136 7.10 2.12 29. Education 266 141 7.11 2.12 30. Social protection (e.g., pensions, targeted social assistance) 161 244 5.47 2.24 31. Climate change (e.g., mitigation, adaptation) 192 215 6.33 2.28 32. Agricultural development (i.e., agricultural production, livestock, fishery) 255 153 7.08 2.09 33. Natural resource management (e.g., mining) 186 222 6.36 2.29 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Burkina Faso? (1-To no degree at all, 10-To a very 359 52 6.92 1.99 significant degree) 52 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the 329 80 6.39 2.18 needs of Burkina Faso* 5. The World Bank Group meets Burkina Faso’s needs for knowledge services 297 108 6.26 2.19 (e.g., research, analysis, data, technical assistance)* Measuring/Correcting the World Bank Group’s Work N DK Mean SD 6. To what extent do you believe the World Bank Group measures and corrects its work in real time in Burkina Faso? (1-To no degree at all, 10-To a very 242 167 6.19 2.07 significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=407) Weekly 2.9% Monthly 13.8% A few times a year 39.3% Rarely 33.7% Never 10.3% In Burkina Faso, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 306 104 7.46 1.94 3. Include appropriate level of stakeholder involvement during preparation 279 131 6.44 2.24 4. Lead to practical solutions 276 133 6.29 2.16 5. Are accessible (well written and easy to understand) 292 116 6.35 2.38 6. Are source of relevant information on global good practices 286 123 7.51 1.92 7. Are adequately disseminated 288 120 5.99 2.33 8. Are translated enough into local language 260 149 3.65 2.31 9. Are adaptable to Burkina Faso’s specific development challenges and 309 100 6.77 2.02 country circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 327 83 7.22 1.92 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 306 104 7.43 1.71 technical quality) 53 World Bank Group Country Opinion Survey 2016: Burkina Faso E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 295 114 4.24 2.47 2. The World Bank Group effectively monitors and evaluates the projects and 346 63 7.42 2.06 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 277 134 5.47 2.23 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 198 212 6.25 1.89 5. The World Bank Group’s conditions on its lending are reasonable 247 163 5.78 2.40 6. The World Bank Group takes decisions quickly in Burkina Faso* 244 165 5.24 2.20 7. Working with the World Bank Group increases Burkina Faso's institutional 331 79 7.19 2.01 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 269 142 7.00 2.17 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 302 107 7.17 2.08 supervision of projects) WBG Promoting PPP in Burkina Faso N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Burkina Faso? (1- 272 138 6.62 1.90 To no degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Burkina Faso? (Select only ONE response) (N=410) The World Bank Group is sufficiently selective and focuses on the most important 54.4% development challenges in Burkina Faso The World Bank Group is not sufficiently selective in Burkina Faso, and it is 13.7% involved in too many areas of development Don't know 32.0% F. The Future Role of the World Bank Group in Burkina Faso 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Burkina Faso? (Choose no more than TWO) (Responses Combined; N=406) Reduce the complexity of obtaining World Bank Group financing 38.7% Reach out more to groups outside of Government (i.e., finance CSO, NGO, media) 31.5% Increase the level of capacity development in the country 24.9% Offer more innovative financial products 21.4% Collaborate more effectively with Government clients (e.g., national, state, local) 20.7% Improve the competitiveness of its financing compared to markets (e.g., cost, 12.1% timeliness, other terms) Work faster 9.1% Provide more adequate data/knowledge/statistics/figures on Burkina Faso’s 8.6% economy Ensure greater selectivity in its work 8.4% Offer more innovative knowledge services 7.6% Improve the quality of its experts as related to Burkina Faso’s specific challenges 7.4% Other 2.0% 54 World Bank Group Country Opinion Survey 2016: Burkina Faso F. The Future Role of the World Bank Group in Burkina Faso (continued) 2. When considering the combination of services that the World Bank Group offers in Burkina Faso, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in Burkina Faso? (Select only ONE response) (N=398) The combination is appropriate for Burkina Faso 42.7% Financial services 30.9% Knowledge products 13.6% Don't know 8.0% Convening services 3.8% None of the above 1.0% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Burkina Faso? (Choose no more than TWO) (Responses Combined; N=409) Internet 50.1% Local newspapers 48.4% Local television 33.3% International newspapers 12.0% International radio 10.3% International television 10.3% Local radio 8.8% Periodicals 8.1% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 6.1% Other 5.6% Instant messaging 1.7% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=410) World Bank Group’s seminars/workshops/conferences 40.7% e-Newsletters 40.2% World Bank Group’s publications and other written materials 37.8% World Bank Group’s website 33.2% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 21.7% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 8.3% Instant messaging 6.8% Mobile phones 5.1% Other 0.7% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=409) Yes 22.5% No 77.5% 55 World Bank Group Country Opinion Survey 2016: Burkina Faso G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Percentage of Respondents Bank Group's Access to Information Policies? (Select only ONE response) (N=87) World Bank Group’s seminars/workshops/conferences 31.0% World Bank Group’s website 27.6% News/Media 17.2% Colleagues/Friends/Peer organizations 12.6% World Bank Group’s e-Newsletters 5.7% Other 5.7% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=412) Yes 16.3% No 83.7% Percentage of Respondents 6. Were you able to obtain this information? (N=67) Yes 95.5% No 4.5% Percentage of Respondents 7. Do you have access to the Internet? (N=410) Yes 95.6% No 4.4% Percentage of Respondents 8. Do you use/have you used the World Bank Group website? (N=412) Yes 45.6% No 54.4% 9. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents Facebook, blogs, Twitter, YouTube, and Flickr)? (N=412) Yes 14.6% No 85.4% 10. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=386) High speed/WiFi 79.0% Dial-up 21.0% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 183 213 7.34 2.16 12. I find the information on the World Bank Group ’s websites useful 187 208 7.91 1.74 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 146 264 7.51 2.16 YouTube, Flickr) are valuable sources of information about the institution 14. When I need information from the World Bank Group I know how to find it 236 174 6.39 2.96 (e.g., whom to call, where to reach them, etc.) 15. The World Bank Group is responsive to my information requests and inquiries 155 251 7.03 2.59 56 World Bank Group Country Opinion Survey 2016: Burkina Faso H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=410) Employee of a Ministry, Ministerial Department or Implementation Agency 33.2% Private Sector Organization 10.5% NGO/Community Based Organization 9.0% Media (press, radio, TV, web, etc.) 6.6% Office of Parliamentarian 5.6% Bilateral/ Multilateral Agency 5.6% Academia/Research Institute/Think Tank 5.4% Local Government Office or Staff 5.1% Other 4.6% Office of Minister 3.7% Project Management Unit (PMU) overseeing implementation of project/ 3.7% Consultant/Contractor working on World Bank Group supported project/program Independent Government Institution (i.e., Regulatory Agency, Central 1.7% Bank/oversight institution) Private Foundation 1.5% Financial Sector/Private Bank 1.2% Judiciary Branch 1.2% Trade Union 1.0% Office of the President, Prime Minister 0.5% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=404) Other 23.3% Education 12.4% Governance 11.9% Macroeconomics and fiscal management 8.2% Finance and markets 6.2% Health, nutrition, and population 5.9% Transport and ICT 5.0% Urban, rural, and social development 5.0% Energy and extractives 4.0% Generalist (specialized in multiple sectors) 4.0% Agriculture 3.2% Trade and competitiveness 3.0% Environment and natural resources 1.5% Gender 1.5% Jobs 1.5% Water 1.2% Poverty 1.0% Social protection and labor 0.7% Public-private partnerships 0.7% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (Select only ONE response) (N=410) Yes 42.9% No 57.1% 57 World Bank Group Country Opinion Survey 2016: Burkina Faso H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Burkina Faso? (Select only ONE response) (N=235) The World Bank (IDA) 68.9% The International Finance Corporation (IFC) 8.1% The Multilateral Investment Guarantee Agency (MIGA) 0.4% Other 22.6% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=407) Yes 15.7% No 84.3% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Burkina Faso? (Select only ONE response) (N=63) The two institutions work well together 44.4% The way the two institutions work together needs improvement 25.4% The two institutions do not work well together 1.6% Don't know 28.6% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Burkina Faso? (Choose no more than TWO) (Responses Combined; N=394) Collaborate as part of my professional duties 39.6% Observer (i.e., follow in media, discuss in informal conversations, etc.) 36.3% Use World Bank Group reports/data 29.2% Use World Bank Group website for information, data, research, etc. 23.4% Engage in World Bank Group related/sponsored events/activities 22.6% Percentage of Respondents 8. What’s your gender? (N=409) Female 14.9% Male 85.1% Percentage of Respondents 9. Which best represents your geographic location? (N=409) Ouagadougou City 82.2% East Region 0.5% North Region 1.7% Center-South Region 2.0% High Basins Region 2.9% Center-West Region 1.5% South-West Region 1.2% Center Region (other than Ouagadougou City) 1.0% Sahel Region 0.7% Central Plateau Region 1.5% Center-East Region 1.7% Cascades Region 0.7% Center-North Region 1.2% Mouhoun Buckle Region 1.2% 58 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix B: Responses to All Questions by Stakeholder Groups16  Office of President/Prime Minister/Minister N=17  Office of Parliamentarian N=23  Employee of a Ministry N=136  PMU/Consultant on WBG-supported Project N=15  Local Government N=21  Bilateral/Multilateral Agency N=23  Private Sector/Financial Sector/Private Bank N=48  CSO N=47  Media N=27  Academia/Research Institute/Think Tank N=22  Other N=31 A. General Issues facing Burkina Faso In general, would you say that Burkina Faso is headed in ... ?* Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other The right direction 94.1% 78.3% 88.8% 80.0% 81.0% 73.9% 77.1% 78.3% 63.0% 68.2% 74.2% The wrong direction 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 2.1% 0.0% 14.8% 4.5% 3.2% Not sure 5.9% 21.7% 10.4% 20.0% 19.0% 26.1% 20.8% 21.7% 22.2% 27.3% 22.6% *Significantly different between stakeholder groups 16 Only 410 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 59 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues facing Burkina Faso (continued) Listed below are a number of development priorities in Burkina Faso. Please identify which of the following you consider the most important development priorities in Burkina Faso? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Global/regional integration 0.0% 0.0% 0.7% 0.0% 0.0% 4.3% 2.1% 0.0% 0.0% 0.0% 0.0% Food security 18.8% 47.8% 36.3% 46.7% 42.9% 43.5% 41.7% 44.7% 46.2% 57.1% 29.0% Public sector governance/reform 62.5% 21.7% 37.0% 40.0% 47.6% 43.5% 47.9% 40.4% 26.9% 23.8% 22.6% Social protection 0.0% 4.3% 0.0% 0.0% 0.0% 4.3% 0.0% 2.1% 0.0% 0.0% 0.0% Gender equity 6.3% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% Domestic private sector development* 25.0% 13.0% 16.3% 13.3% 19.0% 13.0% 47.9% 17.0% 11.5% 14.3% 25.8% Foreign direct investment 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 4.8% 0.0% Energy 0.0% 17.4% 22.2% 26.7% 14.3% 30.4% 14.6% 10.6% 30.8% 14.3% 22.6% Job creation/employment 25.0% 34.8% 20.7% 40.0% 14.3% 8.7% 14.6% 25.5% 15.4% 38.1% 19.4% Rural development 12.5% 4.3% 7.4% 6.7% 14.3% 13.0% 2.1% 12.8% 7.7% 9.5% 3.2% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 12.5% 13.0% 12.6% 6.7% 4.8% 4.3% 10.4% 2.1% 7.7% 9.5% 9.7% Environmental sustainability* 12.5% 0.0% 0.7% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% Cotton sector 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 12.5% 21.7% 20.7% 26.7% 9.5% 17.4% 12.5% 14.9% 26.9% 9.5% 19.4% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 2.1% 2.1% 0.0% 0.0% 0.0% Health 18.8% 0.0% 20.0% 0.0% 14.3% 17.4% 14.6% 8.5% 26.9% 23.8% 16.1% Climate change 0.0% 0.0% 4.4% 0.0% 0.0% 8.7% 0.0% 6.4% 0.0% 9.5% 0.0% Poverty reduction* 6.3% 17.4% 11.1% 6.7% 0.0% 34.8% 10.4% 25.5% 11.5% 0.0% 16.1% Transport 6.3% 4.3% 11.1% 6.7% 4.8% 4.3% 6.3% 2.1% 0.0% 4.8% 3.2% Education 6.3% 13.0% 27.4% 20.0% 23.8% 26.1% 25.0% 36.2% 38.5% 42.9% 41.9% Agricultural development 31.3% 13.0% 13.3% 26.7% 28.6% 17.4% 10.4% 12.8% 7.7% 19.0% 16.1% Trade and exports 6.3% 0.0% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 12.5% 17.4% 5.9% 6.7% 14.3% 0.0% 6.3% 6.4% 3.8% 0.0% 6.5% Fight against corruption 6.3% 4.3% 5.2% 6.7% 14.3% 0.0% 8.3% 0.0% 15.4% 4.8% 9.7% Law and justice 0.0% 13.0% 4.4% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 4.8% 9.7% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% diseases Natural resource management 6.3% 0.0% 1.5% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 9.7% Economic growth 0.0% 17.4% 2.2% 0.0% 0.0% 4.3% 6.3% 2.1% 3.8% 0.0% 6.5% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Land tenure 0.0% 4.3% 0.7% 0.0% 4.8% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% Local development 6.3% 13.0% 9.6% 13.3% 23.8% 0.0% 4.2% 12.8% 3.8% 4.8% 9.7% Information and communications 6.3% 0.0% 3.0% 6.7% 0.0% 0.0% 0.0% 0.0% 7.7% 4.8% 0.0% technology *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues facing Burkina Faso (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Burkina Faso? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Water and sanitation 5.9% 21.7% 18.4% 20.0% 23.8% 4.3% 18.8% 19.6% 11.1% 13.6% 25.8% Equality of opportunity 5.9% 4.3% 5.1% 6.7% 4.8% 17.4% 2.1% 2.2% 7.4% 0.0% 9.7% Rural development 29.4% 8.7% 22.1% 6.7% 33.3% 21.7% 22.9% 23.9% 22.2% 40.9% 9.7% Climate change* 0.0% 0.0% 0.0% 13.3% 0.0% 0.0% 0.0% 2.2% 3.7% 4.5% 0.0% Land tenure 5.9% 0.0% 4.4% 6.7% 9.5% 4.3% 4.2% 4.3% 0.0% 13.6% 3.2% Global/regional integration 5.9% 0.0% 0.7% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Gender equity 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Economic growth* 11.8% 39.1% 19.9% 6.7% 14.3% 8.7% 18.8% 2.2% 7.4% 22.7% 22.6% Urban development 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 4.5% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 0.0% 0.7% 0.0% 4.8% 13.0% 2.1% 2.2% 3.7% 0.0% 3.2% Law and justice 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 4.2% 2.2% 11.1% 0.0% 0.0% Transport 5.9% 4.3% 6.6% 6.7% 0.0% 4.3% 10.4% 6.5% 0.0% 4.5% 3.2% Cotton sector 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Crime and violence* 0.0% 13.0% 0.7% 6.7% 9.5% 0.0% 2.1% 6.5% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Information and communications 17.6% 0.0% 2.9% 6.7% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% technology* Fight against corruption 11.8% 8.7% 18.4% 26.7% 19.0% 26.1% 20.8% 10.9% 18.5% 9.1% 16.1% Education 23.5% 17.4% 25.0% 13.3% 28.6% 30.4% 22.9% 41.3% 33.3% 18.2% 16.1% Foreign direct investment 0.0% 8.7% 2.2% 0.0% 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% Energy 5.9% 4.3% 16.2% 6.7% 14.3% 4.3% 10.4% 17.4% 22.2% 9.1% 19.4% Local development 5.9% 26.1% 17.6% 26.7% 14.3% 17.4% 10.4% 26.1% 14.8% 13.6% 25.8% Public sector governance/reform 23.5% 21.7% 22.1% 13.3% 19.0% 34.8% 22.9% 13.0% 18.5% 13.6% 12.9% Domestic private sector development 17.6% 17.4% 14.0% 6.7% 9.5% 21.7% 27.1% 26.1% 14.8% 18.2% 35.5% Natural resource management 11.8% 4.3% 1.5% 6.7% 0.0% 4.3% 2.1% 0.0% 0.0% 0.0% 6.5% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 5.9% 0.0% 12.5% 0.0% 4.8% 17.4% 18.8% 15.2% 14.8% 13.6% 6.5% Agricultural development* 52.9% 34.8% 28.7% 66.7% 28.6% 21.7% 29.2% 26.1% 11.1% 31.8% 25.8% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% Job creation/employment 35.3% 17.4% 27.2% 33.3% 28.6% 26.1% 8.3% 23.9% 40.7% 27.3% 35.5% Basic infrastructure 5.9% 21.7% 11.0% 13.3% 9.5% 8.7% 14.6% 8.7% 25.9% 9.1% 9.7% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 21.7% 17.6% 6.7% 23.8% 13.0% 14.6% 15.2% 18.5% 18.2% 12.9% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues facing Burkina Faso (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Consistent economic growth 37.5% 31.8% 31.3% 40.0% 19.0% 9.5% 22.9% 11.1% 20.0% 35.0% 33.3% More reliable social safety net 18.8% 4.5% 13.0% 20.0% 9.5% 23.8% 14.6% 4.4% 20.0% 0.0% 13.3% Greater access to micro-finance for the 12.5% 9.1% 23.7% 6.7% 38.1% 19.0% 25.0% 26.7% 32.0% 15.0% 46.7% poor* Greater voice and participation for citizens to help ensure greater 0.0% 0.0% 0.8% 13.3% 4.8% 9.5% 4.2% 8.9% 12.0% 0.0% 0.0% accountability* Greater access to health and nutrition for 6.3% 4.5% 14.5% 13.3% 14.3% 0.0% 16.7% 13.3% 16.0% 0.0% 16.7% citizens Better entrepreneurial opportunities (i.e., to start small and medium sized 37.5% 13.6% 11.5% 20.0% 0.0% 4.8% 22.9% 15.6% 0.0% 10.0% 20.0% businesses)* A growing middle class 0.0% 0.0% 6.1% 0.0% 4.8% 4.8% 10.4% 2.2% 12.0% 20.0% 3.3% Better opportunity for the poor who live 0.0% 22.7% 16.0% 13.3% 9.5% 19.0% 6.3% 24.4% 12.0% 5.0% 10.0% in rural areas Better opportunity for the poor who live 0.0% 4.5% 0.8% 6.7% 0.0% 0.0% 2.1% 2.2% 8.0% 0.0% 3.3% in urban areas Better employment opportunities for 6.3% 18.2% 6.1% 13.3% 14.3% 23.8% 14.6% 11.1% 0.0% 15.0% 10.0% young people Better employment opportunities for 6.3% 4.5% 3.1% 0.0% 4.8% 4.8% 2.1% 8.9% 0.0% 0.0% 3.3% women Greater equity of fiscal policy 12.5% 22.7% 9.9% 0.0% 0.0% 4.8% 4.2% 2.2% 4.0% 5.0% 3.3% Education and training that better ensure 31.3% 36.4% 28.2% 26.7% 47.6% 52.4% 31.3% 40.0% 36.0% 55.0% 20.0% job opportunity Better quality public services 6.3% 0.0% 2.3% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 5.0% 0.0% Good governance 25.0% 27.3% 29.8% 26.7% 33.3% 23.8% 20.8% 26.7% 28.0% 35.0% 16.7% Other 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Burkina Faso? (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other A very big problem 52.9% 47.8% 68.7% 46.7% 71.4% 43.5% 75.0% 59.6% 59.3% 59.1% 58.1% A moderately big problem 35.3% 43.5% 26.9% 40.0% 19.0% 47.8% 22.9% 31.9% 29.6% 27.3% 29.0% A small problem 0.0% 0.0% 3.0% 0.0% 9.5% 4.3% 2.1% 4.3% 3.7% 9.1% 9.7% Not a problem at all 0.0% 0.0% 0.7% 6.7% 0.0% 0.0% 0.0% 0.0% 7.4% 0.0% 0.0% Don’t know 11.8% 8.7% 0.7% 6.7% 0.0% 4.3% 0.0% 4.3% 0.0% 4.5% 3.2% 62 World Bank Group Country Opinion Survey 2016: Burkina Faso A. General Issues facing Burkina Faso (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other A very serious problem 94.1% 82.6% 88.1% 86.7% 85.7% 91.3% 83.3% 85.1% 70.4% 81.8% 83.9% A somewhat serious problem 0.0% 8.7% 10.4% 6.7% 14.3% 4.3% 12.5% 12.8% 22.2% 13.6% 9.7% Not too serious problem 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 4.2% 0.0% 3.7% 0.0% 3.2% Not a problem 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 5.9% 8.7% 0.0% 6.7% 0.0% 4.3% 0.0% 2.1% 3.7% 4.5% 3.2% B. Overall Attitudes toward the World Bank Group Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the 17 5.94 2.05 21 5.43 1.99 133 5.59 2.56 15 7.67 1.72 21 6.33 2.46 22 5.14 2.12 47 5.55 2.17 47 4.74 2.18 27 6.26 2.33 22 4.32 2.66 31 5.61 2.93 World Bank Group in Burkina Faso?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in Burkina 13 7.08 1.93 20 6.95 1.85 109 6.72 1.81 15 7.27 1.58 20 7.45 2.14 16 6.13 1.63 42 5.71 1.88 41 5.15 2.48 25 5.92 2.22 17 5.82 1.98 25 6.12 2.26 Faso.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Burkina 15 7.20 2.08 18 7.00 1.85 105 7.30 1.89 15 7.40 1.88 19 7.37 2.43 15 6.67 1.45 42 6.24 1.87 34 5.56 2.44 23 6.91 2.17 15 6.13 2.10 26 6.08 2.53 Faso solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Burkina Faso, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Burkina Faso? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Health* 17.6% 4.3% 37.5% 20.0% 33.3% 8.7% 36.2% 21.7% 37.0% 45.5% 29.0% Crime and violence* 5.9% 26.1% 0.7% 0.0% 0.0% 0.0% 4.3% 6.5% 0.0% 0.0% 0.0% Transport 5.9% 4.3% 22.1% 13.3% 14.3% 17.4% 10.6% 8.7% 7.4% 9.1% 12.9% Agricultural development 35.3% 21.7% 20.6% 40.0% 33.3% 26.1% 25.5% 39.1% 18.5% 27.3% 22.6% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 17.6% 26.1% 16.9% 40.0% 9.5% 8.7% 14.9% 15.2% 18.5% 9.1% 22.6% Public sector governance/reform 23.5% 26.1% 22.8% 13.3% 14.3% 34.8% 40.4% 13.0% 22.2% 18.2% 22.6% Cotton sector 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection* 0.0% 0.0% 0.0% 0.0% 0.0% 13.0% 0.0% 4.3% 0.0% 0.0% 0.0% Rural development 17.6% 4.3% 15.4% 20.0% 38.1% 17.4% 6.4% 10.9% 7.4% 9.1% 9.7% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Land tenure 0.0% 0.0% 1.5% 0.0% 4.8% 0.0% 0.0% 2.2% 0.0% 4.5% 0.0% Education 23.5% 30.4% 33.1% 20.0% 33.3% 26.1% 21.3% 32.6% 37.0% 45.5% 22.6% Energy 17.6% 13.0% 22.8% 26.7% 14.3% 13.0% 23.4% 10.9% 29.6% 36.4% 25.8% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 4.3% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% Environmental sustainability 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% Economic growth 17.6% 17.4% 7.4% 6.7% 4.8% 13.0% 12.8% 4.3% 3.7% 4.5% 12.9% Domestic private sector development* 47.1% 17.4% 19.1% 6.7% 14.3% 21.7% 36.2% 39.1% 22.2% 9.1% 35.5% Water and sanitation 11.8% 0.0% 11.0% 6.7% 9.5% 4.3% 6.4% 6.5% 3.7% 9.1% 9.7% Food security 0.0% 13.0% 16.9% 0.0% 14.3% 17.4% 8.5% 10.9% 18.5% 18.2% 12.9% Climate change 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 2.1% 2.2% 0.0% 0.0% 3.2% Information and communications 11.8% 0.0% 2.9% 0.0% 0.0% 0.0% 2.1% 0.0% 11.1% 4.5% 0.0% technology Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 0.0% 17.4% 11.0% 33.3% 19.0% 17.4% 14.9% 17.4% 25.9% 13.6% 25.8% Equality of opportunity 0.0% 0.0% 1.5% 0.0% 0.0% 8.7% 0.0% 6.5% 0.0% 0.0% 0.0% Law and justice 0.0% 4.3% 0.7% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 3.2% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% Local development 11.8% 34.8% 11.0% 13.3% 23.8% 17.4% 6.4% 21.7% 11.1% 13.6% 6.5% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Natural resource management 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 23.5% 21.7% 11.8% 20.0% 9.5% 26.1% 10.6% 13.0% 14.8% 4.5% 16.1% Fight against corruption 5.9% 8.7% 5.1% 20.0% 9.5% 8.7% 6.4% 6.5% 7.4% 13.6% 3.2% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Burkina Faso? Office of Bilateral/ Private Sector/ Academia/ Greatest Value President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Policy advice, studies, analyses 11.8% 8.7% 15.2% 23.1% 23.8% 38.1% 18.2% 11.1% 19.2% 13.6% 6.5% Data and statistics 0.0% 8.7% 5.3% 0.0% 4.8% 4.8% 0.0% 4.4% 3.8% 0.0% 0.0% Convening/facilitating 5.9% 8.7% 6.1% 0.0% 0.0% 0.0% 0.0% 2.2% 3.8% 0.0% 0.0% Financial resources 52.9% 47.8% 43.2% 53.8% 33.3% 38.1% 43.2% 35.6% 34.6% 59.1% 67.7% Capacity development 23.5% 21.7% 17.4% 7.7% 4.8% 9.5% 11.4% 24.4% 19.2% 9.1% 9.7% Technical assistance 0.0% 0.0% 0.8% 0.0% 9.5% 0.0% 4.5% 2.2% 7.7% 0.0% 0.0% Help to bring discipline/effective supervision to implementation of 5.9% 0.0% 5.3% 7.7% 14.3% 9.5% 13.6% 8.9% 11.5% 4.5% 6.5% investment projects Mobilizing third party financial resources 0.0% 4.3% 1.5% 7.7% 9.5% 0.0% 4.5% 6.7% 0.0% 9.1% 3.2% Donor coordination 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% 2.3% 4.4% 0.0% 0.0% 3.2% Linkage to non-Bank expertise (i.e., 0.0% 0.0% 0.8% 0.0% 0.0% 0.0% 2.3% 0.0% 0.0% 4.5% 0.0% South-South knowledge sharing) Other 0.0% 0.0% 0.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% Office of Bilateral/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Policy advice, studies, analyses 17.6% 9.1% 16.9% 0.0% 14.3% 30.0% 18.6% 28.9% 11.5% 13.6% 16.1% Data and statistics 11.8% 9.1% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 5.4% 15.4% 0.0% 0.0% 2.3% 4.4% 7.7% 4.5% 3.2% Financial resources 5.9% 18.2% 14.6% 7.7% 28.6% 20.0% 20.9% 15.6% 19.2% 4.5% 16.1% Capacity development 23.5% 13.6% 14.6% 23.1% 19.0% 20.0% 18.6% 17.8% 7.7% 27.3% 16.1% Technical assistance 5.9% 0.0% 13.8% 23.1% 14.3% 15.0% 11.6% 6.7% 11.5% 13.6% 12.9% Help to bring discipline/effective supervision to implementation of 17.6% 22.7% 22.3% 15.4% 4.8% 0.0% 11.6% 11.1% 26.9% 22.7% 16.1% investment projects Mobilizing third party financial resources 5.9% 13.6% 3.8% 7.7% 4.8% 0.0% 7.0% 11.1% 11.5% 9.1% 9.7% Donor coordination 11.8% 0.0% 1.5% 0.0% 9.5% 5.0% 9.3% 4.4% 0.0% 0.0% 3.2% Linkage to non-Bank expertise (i.e., 0.0% 9.1% 1.5% 7.7% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 6.5% South-South knowledge sharing)* Other 0.0% 4.5% 2.3% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Too influenced by developed countries* 47.1% 56.5% 31.1% 13.3% 14.3% 30.4% 22.9% 21.7% 38.5% 22.7% 35.5% Not exploring alternative policy options 5.9% 4.3% 5.2% 13.3% 0.0% 0.0% 4.2% 6.5% 0.0% 4.5% 3.2% Not collaborating enough with 0.0% 13.0% 5.9% 13.3% 9.5% 4.3% 45.8% 50.0% 38.5% 13.6% 12.9% stakeholders outside the Government* Its advice and strategies do not lend 0.0% 4.3% 11.1% 6.7% 4.8% 8.7% 8.3% 8.7% 7.7% 9.1% 6.5% themselves to practical problem solving Not enough public disclosure of its work 0.0% 21.7% 16.3% 20.0% 19.0% 4.3% 16.7% 15.2% 11.5% 9.1% 12.9% Arrogant in its approach* 5.9% 0.0% 2.2% 0.0% 4.8% 4.3% 0.0% 0.0% 0.0% 13.6% 0.0% Not client focused 0.0% 0.0% 1.5% 0.0% 0.0% 8.7% 2.1% 4.3% 3.8% 0.0% 3.2% The credibility of its knowledge/data* 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% World Bank Group’s processes too 47.1% 26.1% 35.6% 26.7% 38.1% 30.4% 39.6% 28.3% 30.8% 36.4% 29.0% complex Not willing to honestly criticize policies 5.9% 8.7% 5.2% 6.7% 14.3% 4.3% 8.3% 15.2% 19.2% 0.0% 6.5% and reform efforts in the country Staff too inaccessible 11.8% 0.0% 3.0% 0.0% 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% Imposing technocratic solutions without 5.9% 21.7% 15.6% 13.3% 9.5% 26.1% 6.3% 15.2% 3.8% 4.5% 19.4% regard to political realities World Bank Group’s processes too slow 5.9% 4.3% 12.6% 20.0% 19.0% 13.0% 14.6% 6.5% 7.7% 27.3% 29.0% Not aligned with other donors’ work 0.0% 0.0% 2.2% 0.0% 0.0% 8.7% 0.0% 0.0% 0.0% 0.0% 0.0% Not aligned with country priorities 11.8% 8.7% 8.9% 13.3% 4.8% 0.0% 4.2% 6.5% 15.4% 4.5% 6.5% Not adequately sensitive to 17.6% 17.4% 12.6% 6.7% 19.0% 4.3% 8.3% 10.9% 3.8% 18.2% 6.5% political/social realities in Burkina Faso Other 0.0% 0.0% 0.7% 6.7% 4.8% 0.0% 2.1% 0.0% 0.0% 0.0% 6.5% Don’t know 11.8% 4.3% 13.3% 13.3% 14.3% 21.7% 4.2% 4.3% 7.7% 13.6% 9.7% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Trust Fund management 0.0% 4.3% 4.4% 6.7% 9.5% 4.3% 6.3% 2.2% 0.0% 0.0% 3.2% Knowledge products/services 5.9% 4.3% 5.2% 6.7% 9.5% 13.0% 6.3% 13.0% 3.7% 9.1% 6.5% Capacity development 47.1% 39.1% 45.2% 26.7% 38.1% 30.4% 43.8% 43.5% 25.9% 59.1% 35.5% Technical assistance 17.6% 4.3% 17.8% 20.0% 9.5% 17.4% 10.4% 13.0% 33.3% 13.6% 22.6% Investment lending* 94.1% 78.3% 63.0% 86.7% 61.9% 52.2% 77.1% 63.0% 55.6% 54.5% 67.7% Policy based lending/budget support to 17.6% 43.5% 31.9% 26.7% 38.1% 26.1% 31.3% 10.9% 40.7% 13.6% 29.0% the Government Multi-sectoral approaches* 11.8% 17.4% 18.5% 13.3% 4.8% 43.5% 8.3% 28.3% 18.5% 31.8% 19.4% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 3.7% 4.5% 3.2% Don’t know 0.0% 0.0% 4.4% 6.7% 9.5% 4.3% 6.3% 13.0% 7.4% 4.5% 3.2% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Burkina Faso? (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other To a fully sufficient degree 5.9% 0.0% 6.7% 13.3% 14.3% 0.0% 8.5% 4.3% 14.8% 4.5% 3.2% To a somewhat sufficient degree 58.8% 63.6% 40.0% 66.7% 38.1% 34.8% 38.3% 30.4% 37.0% 27.3% 38.7% To a somewhat insufficient degree 11.8% 22.7% 32.6% 6.7% 19.0% 34.8% 31.9% 41.3% 22.2% 31.8% 22.6% To a very insufficient degree 11.8% 9.1% 8.9% 13.3% 14.3% 4.3% 12.8% 19.6% 18.5% 22.7% 22.6% Don't know 11.8% 4.5% 11.9% 0.0% 14.3% 26.1% 8.5% 4.3% 7.4% 13.6% 12.9% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Parliament* 0.0% 47.8% 9.0% 0.0% 14.3% 0.0% 6.3% 4.3% 11.1% 4.5% 12.9% Donor community* 5.9% 8.7% 8.2% 6.7% 14.3% 43.5% 8.3% 4.3% 3.7% 4.5% 0.0% Media* 0.0% 0.0% 1.5% 0.0% 14.3% 4.3% 4.2% 8.7% 44.4% 9.1% 3.2% Local Government* 47.1% 17.4% 46.3% 60.0% 47.6% 8.7% 25.0% 30.4% 14.8% 27.3% 51.6% Private sector* 47.1% 30.4% 27.6% 33.3% 14.3% 34.8% 83.3% 30.4% 29.6% 13.6% 48.4% Academia/think tanks/research 29.4% 17.4% 11.9% 20.0% 9.5% 0.0% 10.4% 6.5% 7.4% 68.2% 12.9% institutes* NGOs/Community Based Organizations* 11.8% 39.1% 21.6% 13.3% 28.6% 30.4% 25.0% 71.7% 11.1% 13.6% 12.9% Youth/university groups 5.9% 8.7% 11.9% 0.0% 0.0% 4.3% 8.3% 10.9% 11.1% 27.3% 6.5% Beneficiaries* 52.9% 26.1% 51.5% 53.3% 38.1% 52.2% 22.9% 28.3% 59.3% 22.7% 41.9% Foundations 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 4.5% 0.0% Other 0.0% 0.0% 0.7% 0.0% 4.8% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 3.7% 6.7% 4.8% 4.3% 0.0% 2.2% 0.0% 0.0% 3.2% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 16 7.56 1.79 22 7.18 2.04 124 7.60 2.01 15 8.27 1.71 19 8.68 2.06 18 7.11 1.37 45 6.42 2.32 45 6.49 2.44 26 7.04 2.31 21 7.52 2.27 28 7.14 2.76 relevant role in development in Burkina Faso* The World Bank Group’s work is aligned with what I consider the development priorities for 14 6.07 2.79 20 6.05 2.09 117 6.35 2.13 15 7.07 2.37 16 8.44 2.22 17 6.76 1.82 44 5.91 2.32 44 5.86 2.50 25 6.60 2.75 20 5.90 2.94 25 6.32 2.43 Burkina Faso* *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Burkina Faso, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 14 5.07 1.77 15 4.87 1.64 100 5.76 2.03 15 7.00 2.17 14 6.93 2.37 12 5.75 1.91 38 5.18 1.49 31 5.19 2.17 20 5.05 1.96 16 5.06 2.49 23 5.17 2.27 Flexibility (in terms of the institution’s products 14 5.71 2.02 15 4.87 1.55 91 4.97 2.04 14 6.71 2.02 13 6.08 2.10 14 5.29 2.61 33 4.82 1.55 30 4.13 2.16 18 4.78 2.34 16 4.31 2.57 22 4.82 2.04 and services)* Flexibility (in terms of changing country 14 5.86 1.96 15 5.27 1.53 93 5.88 1.98 14 7.29 1.68 12 7.00 2.00 15 5.73 2.34 34 5.50 1.71 25 5.04 1.77 16 5.56 2.31 16 5.06 2.52 17 5.06 2.11 circumstances)* Being inclusive* 12 6.00 2.09 14 6.93 1.82 79 7.03 1.87 13 8.31 1.49 10 8.10 2.51 13 5.69 2.53 29 6.83 1.93 23 6.57 2.23 18 6.33 2.25 12 5.83 2.79 17 6.59 2.96 Openness (sharing data and other 13 6.23 2.28 17 6.65 2.06 95 7.19 2.04 14 7.71 1.20 11 7.82 1.94 14 5.86 2.28 35 6.20 1.73 33 6.55 2.31 21 6.48 2.18 18 6.11 2.76 19 6.05 2.39 information)* Collaboration with the Government* 15 7.80 1.57 22 8.00 1.66 118 7.88 1.54 14 8.21 1.05 15 9.13 0.92 15 7.33 1.45 43 7.35 1.73 40 7.48 1.99 22 7.45 1.60 17 7.47 2.15 27 7.96 1.95 The speed in which it gets things 13 6.08 2.81 18 5.89 2.05 98 5.87 1.82 14 6.86 1.83 13 6.62 1.94 14 5.21 2.42 37 5.16 1.80 27 5.22 1.97 21 5.38 2.01 17 6.35 2.55 22 5.14 1.91 accomplished on the ground Ease of access to the people at the World Bank Group who are making decisions 8 5.75 2.60 16 5.56 2.42 86 5.63 2.34 14 7.93 1.27 12 6.25 2.42 12 6.58 2.78 37 4.68 1.93 23 4.91 2.11 21 5.48 2.64 15 4.73 2.63 16 5.19 2.51 important to my work* Collaboration with civil society* 11 5.18 2.79 15 4.67 2.09 73 5.52 2.17 12 6.67 1.92 11 6.45 2.25 13 6.00 2.61 38 4.71 1.84 42 4.05 2.47 20 5.35 2.01 18 5.72 2.40 20 4.90 2.43 Staff accessibility* 11 6.00 2.86 15 4.73 2.37 86 5.93 2.60 13 8.23 1.48 14 6.21 2.46 15 6.73 2.09 37 5.24 2.09 26 4.77 2.53 21 5.57 2.86 15 5.33 2.55 15 5.40 2.59 Collaboration with other donors and 11 6.45 2.46 19 6.68 2.19 79 7.16 1.66 11 8.64 0.81 14 7.79 1.85 17 6.12 2.32 36 6.31 1.56 23 5.91 2.29 21 6.19 1.75 13 7.31 2.32 18 6.44 2.50 development partners* Collaboration with the private sector* 11 4.91 2.26 15 5.40 2.59 75 5.99 2.25 9 7.00 2.18 10 6.70 2.36 11 7.27 1.74 42 4.83 2.32 30 5.13 2.16 21 5.48 1.86 13 6.54 2.07 15 5.27 2.52 Straightforwardness and honesty 10 7.10 2.64 14 6.79 2.12 77 7.38 1.97 11 8.27 1.62 13 8.08 2.47 8 7.38 2.13 34 6.59 2.02 24 6.83 2.01 17 6.12 2.45 18 7.44 2.28 17 7.53 2.70 Treating clients and stakeholders in Burkina 15 6.80 2.48 17 6.88 2.39 89 7.42 1.95 13 8.31 2.02 14 8.14 1.83 13 6.92 2.36 38 6.66 2.04 27 7.33 2.00 18 7.00 2.03 17 6.82 2.35 20 7.25 2.43 Faso with respect Being a long-term partner 14 7.29 2.61 19 7.21 2.07 106 8.29 1.78 15 8.87 1.19 14 8.93 1.14 16 8.25 1.44 37 7.70 1.70 33 8.00 1.66 19 7.68 2.38 17 8.12 2.15 25 7.84 2.87 *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other The Government works inefficiently 23.5% 39.1% 17.3% 20.0% 28.6% 26.1% 40.4% 21.7% 40.7% 22.7% 25.8% Poor donor coordination 5.9% 4.3% 9.0% 13.3% 0.0% 4.3% 10.6% 2.2% 22.2% 0.0% 9.7% The World Bank Group is not sensitive enough to political/social realities on the 29.4% 26.1% 33.8% 26.7% 42.9% 52.2% 19.1% 32.6% 18.5% 36.4% 38.7% ground Lack of/inadequate levels of capacity in 17.6% 26.1% 13.5% 26.7% 4.8% 13.0% 14.9% 10.9% 14.8% 4.5% 3.2% Government There is not an adequate level of 35.3% 47.8% 23.3% 20.0% 28.6% 13.0% 31.9% 50.0% 40.7% 40.9% 32.3% citizen/civil society participation* The World Bank Group works too slowly 17.6% 8.7% 12.0% 6.7% 14.3% 13.0% 23.4% 13.0% 14.8% 18.2% 16.1% The World Bank Group does not do 5.9% 0.0% 8.3% 6.7% 19.0% 0.0% 14.9% 15.2% 11.1% 13.6% 12.9% adequate follow through/follow-up Political pressures and obstacles 11.8% 26.1% 18.8% 33.3% 14.3% 8.7% 8.5% 13.0% 11.1% 13.6% 16.1% Reforms are not well thought out in light 23.5% 21.7% 45.1% 40.0% 33.3% 30.4% 25.5% 39.1% 18.5% 27.3% 32.3% of country challenges Other 5.9% 0.0% 6.0% 6.7% 4.8% 17.4% 4.3% 0.0% 0.0% 9.1% 3.2% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Burkina Faso? (1-Not important at all, 10-Very important) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence 14 6.36 1.91 19 7.00 2.60 118 7.31 2.57 14 8.07 2.13 16 8.31 2.27 16 6.19 2.90 40 7.40 2.36 42 7.12 2.38 24 6.67 2.87 15 6.67 3.06 28 7.04 2.85 Financial markets 13 5.62 2.36 15 7.07 2.09 101 6.63 2.55 15 6.67 2.26 12 7.83 2.04 16 7.13 2.31 38 7.26 1.73 38 6.87 2.46 20 7.00 2.47 10 5.40 2.59 23 7.17 2.59 Transport 16 7.75 1.77 19 8.47 1.58 123 8.69 1.54 15 8.67 1.40 19 9.00 1.11 19 7.84 1.80 45 8.73 1.60 43 8.53 1.62 22 8.32 1.39 15 9.00 1.20 30 8.50 1.83 Fight against corruption 14 6.93 1.69 18 8.17 1.62 121 8.03 2.12 15 8.67 1.84 17 8.94 1.64 19 8.68 1.00 44 8.68 1.55 42 8.33 1.79 22 8.82 1.59 14 8.50 1.74 28 8.39 1.93 Law and justice 15 6.80 1.66 18 7.11 2.49 112 7.02 2.47 14 7.86 1.75 17 8.00 1.97 17 7.06 2.51 42 8.00 1.83 36 7.47 2.20 22 7.36 2.22 14 6.86 2.44 28 7.93 2.52 Urban development 15 6.93 1.49 19 7.53 2.04 119 7.38 1.92 15 7.67 1.59 17 8.35 2.06 18 7.89 1.68 44 7.34 1.85 41 7.29 2.15 21 7.29 2.51 16 7.50 1.83 28 7.32 2.33 Environmental sustainability 15 7.73 1.16 20 8.25 1.62 122 8.02 1.80 15 8.53 1.41 18 8.72 1.36 18 7.83 2.15 40 8.10 1.84 44 7.89 2.14 22 7.45 2.46 17 7.41 2.18 26 7.69 2.46 Trade and exports 16 6.63 2.13 17 7.53 1.94 113 6.53 2.30 15 7.60 1.45 17 7.24 2.08 17 6.76 2.08 44 7.73 1.56 38 6.84 2.44 22 7.09 1.90 13 6.46 2.47 26 7.08 2.10 Local development 15 8.20 1.15 21 8.95 1.20 122 8.74 1.59 15 9.67 0.49 19 9.26 1.24 19 8.89 0.99 45 8.44 1.78 46 8.80 1.34 22 8.23 1.41 16 8.13 2.13 28 8.82 1.54 Information and communications technology* 17 8.00 1.50 19 7.58 1.50 119 7.64 1.82 15 8.07 1.44 17 7.59 1.84 17 6.24 2.49 41 7.68 1.81 40 6.65 2.23 23 7.52 1.56 16 7.56 2.19 26 7.35 2.17 Poverty reduction* 14 7.93 1.90 21 8.86 1.53 128 9.11 1.27 14 9.29 0.91 20 9.70 0.57 21 9.33 1.06 45 9.24 1.23 46 8.89 1.57 24 9.33 0.87 19 8.58 1.46 29 8.52 2.11 Gender equity* 16 6.00 2.39 17 6.47 2.00 114 5.77 2.46 15 6.60 1.80 16 6.94 1.98 17 7.94 1.64 41 7.32 2.07 40 6.35 2.55 21 6.19 2.34 13 4.85 2.44 25 5.96 2.32 Domestic private sector development 16 8.31 1.35 21 8.81 1.57 129 8.12 1.91 15 8.53 1.46 17 8.47 1.70 18 8.44 1.92 47 8.98 1.48 45 8.09 1.93 22 8.41 1.47 16 7.81 1.56 30 8.67 1.69 Foreign direct investment 12 6.83 1.19 17 6.71 2.17 106 7.12 2.24 14 7.36 2.50 15 7.20 2.21 14 7.29 2.23 43 7.58 2.04 35 6.57 2.40 22 6.82 2.54 14 7.14 2.21 23 7.35 2.89 Water and sanitation 15 8.40 1.40 18 9.11 0.96 128 8.83 1.41 15 9.33 1.05 19 9.42 0.84 20 9.05 0.89 46 8.83 1.29 46 8.52 1.44 23 8.43 1.47 20 8.25 2.02 28 8.64 1.95 Regulatory framework* 12 6.08 1.73 17 6.18 2.32 111 6.01 2.40 14 7.07 1.98 16 7.00 1.93 16 8.00 1.71 42 7.60 1.87 36 5.31 2.15 22 6.41 2.72 13 6.31 2.06 26 5.62 2.95 Economic growth 14 8.00 1.18 20 8.60 1.39 123 8.59 1.55 15 8.73 1.44 17 8.94 1.14 19 9.21 1.08 43 8.72 1.30 45 8.02 2.02 22 8.05 2.13 15 7.87 1.46 29 8.59 1.70 Energy* 17 8.12 1.73 19 9.05 1.31 130 9.15 1.14 15 9.40 0.99 20 9.35 0.99 21 9.24 1.14 44 8.98 1.44 43 8.42 1.82 23 9.00 1.17 18 8.94 1.16 29 8.66 2.24 Disaster management 14 7.79 1.37 17 6.82 2.24 119 6.96 2.33 14 7.57 2.03 18 7.17 1.86 14 7.00 2.35 42 7.02 1.96 40 7.32 2.10 22 6.91 2.47 15 7.13 2.53 27 7.37 2.65 Public sector governance/reform 16 7.50 2.16 18 7.89 1.97 124 7.97 2.27 14 8.57 1.22 18 8.72 1.49 20 8.50 2.37 43 8.51 1.93 41 7.61 2.49 23 8.43 1.50 16 8.13 1.78 28 8.25 2.29 Job creation/employment 14 7.71 2.20 18 8.61 1.58 127 8.48 1.79 15 9.00 1.56 18 8.67 2.06 18 9.11 1.08 45 8.47 1.91 45 8.62 1.87 23 8.43 1.59 16 8.50 1.41 28 8.29 2.23 Communicable/non-communicable diseases 13 7.15 0.99 19 7.26 2.05 118 7.12 2.50 14 7.57 2.03 18 7.61 1.65 17 6.71 2.44 42 7.48 2.03 42 6.88 2.07 21 6.76 1.84 16 5.88 3.03 28 7.29 2.65 Cotton sector 14 6.00 2.22 18 6.72 2.63 114 6.46 2.60 15 5.93 1.91 19 7.63 2.17 17 6.47 2.48 44 7.25 1.93 42 6.50 2.32 21 6.67 2.56 13 5.77 2.62 24 7.54 2.19 Equality of opportunity 15 7.40 1.80 19 6.89 2.54 116 6.78 2.52 14 8.21 1.97 16 7.31 1.89 16 7.69 2.77 44 7.95 1.83 40 6.58 2.33 21 6.81 2.60 15 6.40 2.59 25 6.96 2.64 Social protection 14 7.36 1.15 19 7.58 1.84 118 6.55 2.74 15 7.20 2.04 18 6.83 2.04 16 7.75 2.59 42 7.02 2.15 39 7.21 2.23 22 6.55 2.42 15 6.80 2.37 24 7.21 2.38 Rural development 17 8.12 1.65 18 8.89 1.23 124 8.52 1.78 15 9.47 0.74 18 9.44 0.86 19 9.11 1.20 45 8.58 1.62 45 8.78 1.40 24 8.08 2.10 17 8.18 1.67 28 8.32 1.96 Basic infrastructure 15 9.00 0.93 20 9.20 1.06 130 9.13 1.14 15 9.40 0.91 19 9.32 1.34 20 9.20 0.95 46 8.83 1.74 43 8.98 1.16 22 8.64 1.47 17 8.71 1.69 30 9.07 1.48 Global/regional integration* 15 6.87 1.55 19 6.79 2.23 110 6.62 2.37 13 7.38 1.76 18 7.28 1.74 15 7.33 1.84 43 7.16 1.77 39 6.15 2.19 21 6.14 2.33 14 5.21 2.39 24 7.21 1.72 Food security 13 8.38 1.19 19 8.89 1.05 121 8.82 1.28 15 9.20 1.32 18 9.56 0.62 19 8.89 1.82 44 8.80 1.46 43 9.12 1.33 23 8.83 1.59 17 8.41 1.54 28 9.04 1.35 Natural resource management 15 7.07 2.12 17 7.88 1.87 119 7.05 2.54 15 8.20 1.78 18 7.94 2.07 19 7.84 1.80 42 8.02 1.54 40 7.10 2.60 21 7.43 2.64 16 7.25 1.77 26 6.69 2.38 Health 15 9.00 1.13 18 9.28 0.83 120 9.13 1.29 13 9.08 1.32 19 9.37 0.83 18 8.44 2.41 43 9.16 1.13 45 8.67 1.71 24 8.46 1.77 19 8.89 1.76 26 9.08 1.38 Climate change 15 8.47 1.41 20 8.40 1.60 118 8.03 1.92 15 8.33 1.59 17 8.06 1.48 18 7.89 1.84 43 8.30 1.47 45 7.69 2.17 21 7.33 2.63 17 7.82 2.30 28 7.54 2.96 Agricultural development 16 9.06 1.00 19 9.32 0.67 126 9.01 1.22 15 9.40 0.99 20 9.60 0.68 21 9.00 1.87 46 8.96 1.41 46 8.63 1.90 24 8.50 2.02 21 9.10 1.22 29 8.69 1.73 Land tenure* 15 7.27 1.49 19 7.89 1.56 120 7.22 2.48 15 8.87 1.19 19 8.32 1.57 17 8.12 2.03 42 7.93 1.84 39 6.72 2.62 21 7.05 2.46 16 7.06 2.32 26 7.31 2.40 Education 16 9.31 0.95 17 9.35 1.00 127 9.40 0.96 15 9.67 0.82 19 9.79 0.54 21 8.95 1.32 46 9.33 1.01 46 9.04 1.80 24 9.08 1.28 22 9.23 1.45 29 8.62 2.32 *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Burkina Faso? (1-Not effective at all, 10-Very effective) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity 5 4.20 1.30 10 5.70 2.41 35 5.83 2.16 7 5.57 1.90 4 6.00 2.16 6 5.83 2.23 17 5.94 1.95 14 5.50 2.71 10 5.90 2.51 9 5.67 2.74 10 4.80 2.44 Information and communications technology 5 4.60 1.34 10 6.40 2.17 45 6.20 2.05 8 7.13 1.55 5 6.40 1.95 4 6.50 2.52 20 5.95 1.90 14 5.64 2.62 10 5.50 1.43 8 6.00 2.27 6 5.17 1.17 Transport 9 6.56 1.59 13 7.69 1.89 69 7.25 1.81 11 7.91 1.22 8 8.13 2.17 13 7.15 2.08 29 7.45 1.97 25 6.44 2.42 13 6.69 1.93 9 7.11 2.37 17 7.12 1.73 Law and justice 11 5.91 1.87 11 6.18 1.66 48 6.21 2.32 7 7.43 0.79 5 6.60 2.51 5 6.40 3.29 25 6.40 2.06 14 4.93 1.94 9 5.56 2.79 7 7.00 1.83 10 5.50 2.72 Urban development 10 5.90 2.73 15 6.87 1.88 55 6.53 2.01 7 8.00 1.00 8 7.50 2.20 7 6.29 2.06 26 6.81 1.63 21 5.86 2.20 13 5.38 1.71 10 6.70 2.75 13 7.31 1.32 Environmental sustainability* 10 7.60 1.51 15 7.00 1.77 59 7.10 1.70 9 8.33 0.87 8 8.13 2.03 10 6.50 2.80 23 6.78 1.65 20 6.10 2.57 9 5.00 1.58 10 8.00 1.56 13 6.00 2.55 Regulatory framework 5 4.40 1.95 14 6.00 1.80 52 6.44 2.31 5 7.60 0.55 5 7.00 2.00 9 6.56 2.19 29 7.00 2.12 15 5.67 2.06 8 4.75 2.31 7 6.71 2.29 8 6.13 2.10 Communicable/non-communicable diseases 8 5.63 2.45 13 6.23 2.31 43 6.74 2.05 6 7.67 1.51 7 7.00 2.00 6 7.33 2.34 28 6.68 1.89 22 6.41 2.38 8 5.25 1.91 8 6.75 3.33 13 6.62 2.47 Poverty reduction 12 6.75 2.42 21 7.52 1.78 97 7.23 2.03 12 8.17 1.03 13 7.77 2.05 15 6.93 2.22 34 7.35 1.72 36 6.53 2.37 18 5.67 2.20 12 7.17 2.92 22 7.14 2.27 Fight against corruption 7 6.00 2.00 16 6.00 2.00 70 6.63 2.27 7 7.86 1.07 7 8.00 1.91 13 6.23 2.35 27 6.56 2.38 25 5.68 2.67 13 5.38 2.14 10 7.30 2.21 15 6.73 3.22 Domestic private sector development 11 6.64 1.86 18 7.06 2.26 72 6.81 1.81 12 7.83 1.75 8 7.50 1.51 13 7.38 1.98 33 6.64 2.34 23 6.39 2.39 18 5.78 2.18 10 7.30 1.89 18 6.56 2.57 Foreign direct investment 7 5.86 2.79 15 6.80 2.40 42 6.21 2.18 5 5.80 3.27 3 6.67 2.31 6 7.33 1.75 23 6.30 2.10 10 5.60 2.41 11 4.82 1.83 5 6.00 2.45 10 6.40 2.32 Water and sanitation* 10 7.20 1.93 18 7.61 1.91 76 7.76 1.73 12 8.25 1.42 12 8.75 1.36 9 7.67 1.58 29 7.34 1.63 28 7.32 2.07 13 5.85 1.86 10 7.80 2.25 21 7.71 1.79 Cotton sector 9 6.67 1.00 14 7.07 2.40 57 6.47 2.19 8 8.25 1.04 8 7.75 1.49 8 6.75 2.38 22 6.82 2.11 21 6.14 2.24 11 5.73 1.49 5 7.60 2.61 15 6.67 2.89 Trade and exports 7 5.86 2.54 14 6.29 2.27 54 6.43 2.02 8 6.75 1.67 6 7.67 1.63 8 6.88 2.47 24 6.08 1.95 14 5.00 2.80 8 5.38 1.41 5 7.80 2.05 11 5.27 2.65 Economic growth 11 6.82 2.27 20 7.40 2.23 82 7.16 1.98 11 8.36 1.12 8 8.00 1.93 13 7.15 1.95 30 7.33 1.56 24 6.50 2.55 16 6.25 1.48 8 7.25 1.91 21 6.43 2.64 Health 11 7.00 2.41 18 7.67 1.75 85 7.47 1.99 9 8.56 0.88 12 8.00 1.54 9 7.00 2.24 33 7.03 1.74 29 7.07 2.33 12 6.33 1.78 11 6.82 3.16 19 6.74 2.16 Disaster management 8 5.25 2.60 15 5.93 2.22 51 6.16 2.14 9 7.78 1.72 7 7.57 1.81 8 6.00 2.51 21 6.33 1.77 17 5.53 2.96 12 5.42 1.98 7 6.14 3.44 11 5.36 2.58 Public sector governance/reform 10 6.70 1.95 16 6.94 1.69 81 7.12 2.01 13 7.69 1.89 9 8.22 1.56 15 6.60 2.23 34 6.91 1.82 24 6.33 2.50 14 7.07 1.69 10 7.30 2.00 20 6.80 2.31 Local development* 12 6.58 2.07 20 7.40 1.85 80 6.69 1.86 12 7.92 1.78 12 8.08 1.62 11 6.18 2.23 26 6.65 1.92 32 7.09 2.25 14 4.86 2.25 12 7.08 2.23 18 7.56 2.09 Job creation/employment 8 5.13 2.17 15 6.87 2.50 67 5.99 2.08 13 7.23 2.09 10 6.60 2.27 10 6.30 2.11 26 5.81 2.14 24 5.96 2.20 13 5.23 2.09 10 7.20 2.39 14 5.79 2.69 Land tenure 7 5.57 2.57 12 6.17 2.12 62 5.98 2.38 11 7.27 2.45 7 6.86 1.95 10 6.70 2.16 22 6.14 2.27 18 5.94 2.48 11 5.45 2.21 7 6.86 1.57 11 6.27 2.33 Equality of opportunity 9 6.44 2.60 13 6.23 2.13 48 5.69 2.27 7 7.57 1.99 7 6.86 1.95 8 6.25 1.91 20 6.15 1.98 16 5.81 2.48 10 5.10 2.23 7 6.86 2.12 12 6.00 1.81 Energy 10 6.00 2.75 16 6.88 1.93 68 6.49 2.26 13 7.31 2.43 8 7.50 2.78 10 7.20 1.81 26 6.77 2.12 26 6.04 2.16 13 5.38 2.40 9 6.89 2.85 19 6.26 2.58 Rural development 12 6.75 2.26 14 6.64 2.27 77 6.94 2.03 13 8.46 0.97 10 7.30 2.45 12 7.33 1.72 27 7.00 2.09 29 6.66 2.32 16 6.19 2.76 13 7.62 1.89 22 6.73 2.47 Global/regional integration* 10 5.50 3.06 13 7.31 1.89 45 6.36 1.91 3 6.33 1.53 6 7.17 0.98 5 8.80 1.30 26 6.42 1.92 13 5.77 1.96 13 4.85 2.64 7 6.86 2.12 6 7.00 1.10 Food security 12 6.58 2.78 17 7.00 2.09 76 7.17 2.02 12 8.08 1.56 10 7.10 2.42 11 6.91 2.02 23 7.09 1.70 27 6.59 2.58 13 5.92 2.56 10 7.50 2.64 17 6.76 2.33 Basic infrastructure 11 7.00 2.05 18 7.78 1.52 88 7.19 2.11 12 7.83 1.27 13 7.46 2.22 12 7.42 2.07 33 6.76 1.89 31 6.32 2.29 15 6.07 2.28 14 7.36 2.50 22 7.36 2.34 Education 11 6.91 2.55 18 7.72 1.74 90 7.50 1.90 13 7.46 1.56 14 7.57 1.95 11 6.09 2.34 30 6.93 1.74 30 6.53 2.19 15 5.67 2.58 13 6.77 2.83 19 7.05 2.46 Social protection 8 5.62 3.07 12 5.83 2.17 54 5.37 2.30 6 7.00 2.83 6 5.83 2.04 11 5.91 2.66 22 5.36 1.68 16 4.44 1.55 12 5.00 2.76 6 6.83 2.40 8 5.50 1.41 Climate change 10 6.10 2.92 13 6.92 2.33 67 6.16 2.37 10 7.30 1.89 6 5.83 2.14 9 6.22 2.44 26 6.65 1.90 19 6.00 2.45 10 5.70 2.06 9 7.00 2.24 12 5.83 2.25 Agricultural development 13 6.77 2.31 16 6.81 2.29 78 7.17 1.88 12 8.33 1.15 11 6.73 2.45 13 7.08 1.71 34 7.06 1.95 29 6.69 2.42 17 6.29 2.62 12 7.92 2.19 18 7.17 2.09 Natural resource management* 11 6.27 2.69 15 6.93 2.15 62 6.31 2.27 12 7.50 1.57 8 6.75 2.19 8 6.50 2.56 20 6.80 1.91 18 5.50 2.73 10 4.70 2.06 11 7.45 1.63 10 4.90 2.08 *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in 17 6.71 1.76 23 7.09 1.98 116 7.27 1.89 14 7.86 1.66 20 7.80 1.99 16 6.75 1.53 41 6.59 1.87 40 6.20 2.07 26 6.27 2.11 20 6.85 2.06 23 6.30 2.27 Burkina Faso?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 15 6.20 1.97 20 6.30 1.81 109 6.50 2.02 14 7.36 1.69 12 7.83 2.95 15 5.87 2.29 41 6.29 2.04 32 6.00 2.27 24 5.67 2.70 20 6.55 2.50 24 6.08 2.02 meet the needs of Burkina Faso The World Bank Group meets Burkina Faso’s 12 5.75 2.38 20 6.85 2.01 96 6.47 2.09 11 6.73 1.95 11 7.18 2.71 14 6.07 1.73 35 5.77 1.88 32 5.81 2.04 20 6.65 2.23 19 5.89 2.98 24 5.67 2.41 needs for knowledge services Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real 11 5.36 1.96 11 5.91 2.02 81 6.52 1.91 10 7.40 1.58 8 7.63 2.50 13 6.15 1.99 31 6.23 1.87 24 5.33 1.71 20 6.15 2.30 15 5.87 2.64 16 5.00 2.16 time in Burkina Faso?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Weekly 0.0% 0.0% 2.3% 13.3% 0.0% 4.3% 0.0% 2.2% 7.4% 4.5% 6.5% Monthly 11.8% 8.7% 17.3% 33.3% 4.8% 21.7% 10.6% 4.4% 18.5% 18.2% 6.5% A few times a year 35.3% 39.1% 33.8% 53.3% 33.3% 47.8% 40.4% 53.3% 37.0% 31.8% 38.7% Rarely 35.3% 39.1% 36.8% 0.0% 47.6% 26.1% 36.2% 26.7% 29.6% 36.4% 35.5% Never 17.6% 13.0% 9.8% 0.0% 14.3% 0.0% 12.8% 13.3% 7.4% 9.1% 12.9% 72 World Bank Group Country Opinion Survey 2016: Burkina Faso D. The World Bank Group’s Knowledge Work and Activities (continued) In Burkina Faso, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely* 14 7.36 2.10 19 6.89 2.08 98 7.78 1.74 12 8.17 1.34 15 9.13 0.99 16 7.25 1.65 36 7.36 2.17 32 6.53 1.74 20 7.25 2.02 15 6.47 2.64 26 7.42 1.94 Include appropriate level of stakeholder 13 7.08 1.85 19 6.21 2.57 94 7.14 2.05 13 7.46 2.03 12 7.33 2.23 14 5.64 2.24 33 5.67 1.99 31 5.32 1.94 16 5.81 2.34 13 5.69 2.25 19 6.16 2.57 involvement during preparation* Lead to practical solutions* 12 6.08 2.07 20 6.75 2.38 91 6.65 1.85 13 7.08 1.85 9 7.56 2.65 15 5.53 1.64 34 6.44 1.86 28 5.11 2.30 16 5.19 2.20 14 6.43 2.59 21 5.71 2.45 Are accessible (well written and easy to 14 6.71 2.46 20 6.40 2.35 98 6.82 2.20 14 6.93 1.82 13 6.38 2.96 17 6.65 2.23 31 5.55 2.14 31 5.61 2.73 18 5.94 2.82 15 6.20 2.24 19 5.84 2.52 understand) Are source of relevant information on global 13 7.15 2.51 18 7.39 2.28 97 7.89 1.68 13 8.08 1.38 13 9.00 1.29 16 7.56 1.15 34 7.03 2.10 32 6.84 1.82 16 7.25 2.49 12 7.67 1.56 20 6.70 2.11 good practices* Are adequately disseminated* 11 5.18 2.60 20 5.40 1.96 92 6.73 2.38 13 6.77 1.64 14 6.14 2.35 16 5.87 2.36 33 6.06 1.77 36 5.28 2.39 19 4.79 2.64 13 6.31 2.06 19 5.05 2.17 Are translated enough into local language 13 2.92 2.14 17 3.12 2.06 83 4.20 2.55 12 3.42 2.61 11 4.00 2.32 14 4.14 2.07 28 3.61 1.79 28 3.68 2.18 17 2.24 1.25 14 2.71 1.73 21 3.86 2.92 Are adaptable to Burkina Faso’s specific development challenges and country 14 6.43 2.06 19 6.47 2.44 100 7.08 1.90 14 7.64 1.45 14 7.29 2.52 16 6.50 1.51 37 7.05 1.82 32 5.78 1.96 20 5.90 2.45 17 7.06 1.68 23 6.48 2.02 circumstances* *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge 16 6.81 2.23 19 7.11 2.21 100 7.60 1.80 15 7.40 1.50 19 8.58 1.54 16 6.94 1.69 41 7.22 1.80 33 6.70 1.78 22 6.68 2.03 18 6.50 2.12 25 6.52 2.10 work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's knowledge 14 7.00 1.88 20 7.30 2.05 96 7.65 1.55 15 7.87 1.19 14 8.07 1.64 17 8.00 0.87 35 7.29 1.69 31 7.39 1.67 21 7.14 1.80 18 6.89 2.00 22 6.55 2.20 work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2016: Burkina Faso E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 14 4.79 2.86 15 3.87 1.96 106 4.38 2.60 14 6.57 2.87 14 4.71 2.92 11 3.64 1.75 36 3.86 2.04 29 3.93 2.14 18 4.06 2.01 13 4.46 2.76 23 3.04 1.89 promptly* The World Bank Group effectively monitors and evaluates the projects and programs it 14 7.71 1.98 22 7.55 2.20 122 7.80 1.82 15 8.33 1.68 16 8.19 2.37 13 7.15 1.95 40 6.75 2.07 37 6.97 2.19 23 6.78 1.98 16 6.50 2.85 25 7.12 1.96 supports* The World Bank Group’s approvals and 13 5.69 2.02 18 6.67 2.47 96 5.54 2.27 15 6.33 2.02 11 6.00 2.41 9 4.89 2.15 30 4.87 2.21 33 4.97 2.07 18 5.78 2.02 12 5.42 2.57 20 4.60 1.88 reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” 10 5.70 2.26 15 6.80 2.21 68 6.44 1.87 9 7.22 1.72 8 7.50 1.93 4 5.75 0.50 27 5.48 1.45 16 6.44 1.55 14 5.86 2.14 11 5.82 1.83 14 5.64 1.95 requirements are reasonable The World Bank Group’s conditions on its 12 5.17 2.89 17 5.18 2.48 83 6.14 2.19 13 7.08 1.75 14 6.57 2.71 10 6.00 2.16 32 5.31 2.16 21 5.24 1.89 18 5.39 2.91 8 6.25 2.82 18 4.78 2.84 lending are reasonable The World Bank Group takes decisions 13 5.15 2.61 16 5.44 2.10 86 5.71 2.06 13 6.15 2.15 12 6.75 2.73 7 4.57 2.23 31 4.45 1.65 19 4.37 2.01 15 5.00 2.20 11 4.73 3.00 20 4.35 1.98 quickly in Burkina Faso* Working with the World Bank Group increases 14 6.64 2.06 21 7.33 2.11 113 7.32 1.95 14 8.00 1.36 15 8.20 1.90 13 7.38 1.04 44 6.95 2.07 34 6.79 2.13 22 6.82 2.06 15 7.60 2.03 23 6.43 2.41 Burkina Faso’s institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of 11 7.00 2.65 20 6.65 2.13 97 7.15 2.22 12 7.92 1.83 12 7.58 2.87 9 6.44 2.40 32 6.28 1.71 26 7.15 1.99 18 6.39 2.09 12 7.50 1.98 19 7.05 2.20 them The World Bank Group provides effective 14 6.79 1.93 21 6.48 2.44 103 7.50 2.10 14 7.71 1.59 12 7.83 2.29 12 7.17 2.04 35 6.57 2.19 30 7.17 1.95 22 6.73 1.91 14 7.21 1.81 22 6.95 2.15 implementation support *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that 11 5.91 1.76 19 6.47 1.98 83 6.83 1.85 11 7.45 1.75 13 7.62 1.94 8 6.75 1.28 43 6.33 2.02 26 6.27 1.25 23 6.91 2.02 16 6.44 1.50 16 5.50 2.42 promote private public partnerships in Burkina Faso? (1-To no degree at all, 10-To a very significant degree) 74 World Bank Group Country Opinion Survey 2016: Burkina Faso E. Working with the World Bank Group (continued) Which of the following best describes the World Bank Group’s support in Burkina Faso?* (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other The World Bank Group is sufficiently selective and focuses on the most 41.2% 43.5% 62.2% 73.3% 61.9% 17.4% 68.8% 39.1% 63.0% 38.1% 54.8% important development challenges in Burkina Faso The World Bank Group is not sufficiently selective in Burkina Faso, and it is 17.6% 17.4% 10.4% 13.3% 14.3% 21.7% 14.6% 21.7% 11.1% 9.5% 6.5% involved in too many areas of development Don’t know 41.2% 39.1% 27.4% 13.3% 23.8% 60.9% 16.7% 39.1% 25.9% 52.4% 38.7% *Significantly different between stakeholder groups F. The Future Role of the World Bank Group in Burkina Faso Which of the following SHOULD the World Bank Group do to make itself of greater value in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Offer more innovative financial products* 47.1% 8.7% 12.9% 26.7% 19.0% 39.1% 34.0% 22.2% 29.6% 18.2% 16.1% Ensure greater selectivity in its work 5.9% 8.7% 9.1% 6.7% 14.3% 8.7% 4.3% 6.7% 3.7% 9.1% 9.7% Provide more adequate data/knowledge/statistics/figures on 0.0% 8.7% 10.6% 0.0% 9.5% 8.7% 8.5% 8.9% 3.7% 18.2% 3.2% Burkina Faso’s economy Improve the competitiveness of its 5.9% 13.0% 15.2% 13.3% 14.3% 0.0% 14.9% 11.1% 11.1% 4.5% 12.9% financing compared to markets Reach out more to groups outside of 5.9% 39.1% 19.7% 33.3% 19.0% 43.5% 38.3% 62.2% 63.0% 22.7% 16.1% Government* Increase the level of capacity 35.3% 30.4% 28.8% 46.7% 9.5% 21.7% 27.7% 22.2% 3.7% 22.7% 16.1% development in the country Improve the quality of its experts as related to Burkina Faso’s specific 17.6% 0.0% 9.1% 0.0% 9.5% 4.3% 4.3% 6.7% 7.4% 9.1% 9.7% challenges Offer more innovative knowledge 11.8% 26.1% 5.3% 6.7% 14.3% 0.0% 8.5% 13.3% 3.7% 4.5% 0.0% services* Collaborate more effectively with 17.6% 13.0% 20.5% 33.3% 33.3% 21.7% 23.4% 6.7% 18.5% 22.7% 29.0% Government clients Work faster 11.8% 0.0% 9.8% 20.0% 9.5% 17.4% 4.3% 6.7% 3.7% 13.6% 12.9% Reduce the complexity of obtaining 41.2% 47.8% 49.2% 13.3% 38.1% 26.1% 25.5% 17.8% 44.4% 36.4% 58.1% World Bank Group financing* Other 0.0% 4.3% 2.3% 0.0% 4.8% 0.0% 2.1% 2.2% 0.0% 0.0% 3.2% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Burkina Faso F. The Future Role of the World Bank Group in Burkina Faso (continued) When considering the combination of services that the World Bank Group offers in Burkina Faso, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Burkina Faso?* (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Financial services 29.4% 30.4% 27.1% 6.7% 30.0% 17.4% 53.2% 28.3% 28.0% 31.6% 38.7% Knowledge products 29.4% 26.1% 11.6% 13.3% 20.0% 8.7% 2.1% 8.7% 20.0% 47.4% 3.2% Convening services 0.0% 4.3% 3.9% 0.0% 10.0% 4.3% 6.4% 4.3% 4.0% 0.0% 0.0% None of the above 0.0% 0.0% 1.6% 0.0% 0.0% 4.3% 2.1% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for 41.2% 34.8% 44.2% 80.0% 35.0% 52.2% 29.8% 45.7% 44.0% 21.1% 54.8% Burkina Faso Don't know 0.0% 4.3% 11.6% 0.0% 5.0% 13.0% 6.4% 13.0% 4.0% 0.0% 3.2% *Significantly different between stakeholder groups G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Social media (e.g., Facebook, blogs, 0.0% 8.7% 3.0% 13.3% 4.8% 0.0% 8.3% 8.7% 7.4% 9.1% 9.7% Twitter, YouTube, Flickr) International newspapers 23.5% 8.7% 15.8% 6.7% 9.5% 13.0% 12.5% 2.2% 14.8% 9.1% 9.7% Local radio* 0.0% 8.7% 5.3% 6.7% 38.1% 17.4% 6.3% 13.0% 7.4% 4.5% 6.5% International radio* 0.0% 4.3% 7.5% 6.7% 4.8% 4.3% 10.4% 13.0% 14.8% 45.5% 9.7% Local television* 35.3% 26.1% 38.3% 40.0% 47.6% 8.7% 33.3% 39.1% 7.4% 18.2% 45.2% International television 23.5% 4.3% 8.3% 6.7% 9.5% 4.3% 18.8% 13.0% 11.1% 9.1% 6.5% Local newspapers 35.3% 56.5% 48.9% 66.7% 61.9% 52.2% 39.6% 39.1% 51.9% 50.0% 48.4% Internet 58.8% 52.2% 49.6% 46.7% 23.8% 60.9% 58.3% 52.2% 70.4% 31.8% 38.7% Periodicals 11.8% 21.7% 9.0% 6.7% 0.0% 4.3% 6.3% 2.2% 3.7% 18.2% 9.7% Instant messaging 0.0% 8.7% 1.5% 0.0% 0.0% 4.3% 0.0% 2.2% 3.7% 0.0% 0.0% Other 0.0% 0.0% 7.5% 0.0% 0.0% 17.4% 0.0% 6.5% 7.4% 4.5% 9.7% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2016: Burkina Faso G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Direct contact with World Bank Group 23.5% 17.4% 11.2% 40.0% 23.8% 30.4% 23.4% 29.8% 25.9% 13.6% 38.7% (i.e., face to face meetings/discussions)* Mobile phones 5.9% 0.0% 5.2% 6.7% 0.0% 0.0% 6.4% 4.3% 11.1% 4.5% 9.7% World Bank Group’s 23.5% 56.5% 48.5% 33.3% 57.1% 17.4% 29.8% 40.4% 48.1% 18.2% 35.5% seminars/workshops/conferences* World Bank Group’s publications and 47.1% 52.2% 39.6% 20.0% 38.1% 52.2% 25.5% 34.0% 22.2% 54.5% 38.7% other written materials World Bank Group’s website 47.1% 30.4% 32.8% 40.0% 23.8% 30.4% 42.6% 31.9% 22.2% 22.7% 38.7% Social media (e.g., Facebook, blogs, 0.0% 13.0% 3.7% 26.7% 14.3% 8.7% 12.8% 12.8% 11.1% 9.1% 0.0% Twitter, YouTube, Flickr)* e-Newsletters 47.1% 30.4% 43.3% 26.7% 23.8% 47.8% 48.9% 40.4% 33.3% 59.1% 25.8% Instant messaging* 0.0% 0.0% 9.7% 6.7% 14.3% 0.0% 4.3% 2.1% 18.5% 13.6% 0.0% Other 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.5% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?* Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 5.9% 8.7% 22.8% 66.7% 19.0% 17.4% 17.4% 20.0% 55.6% 9.1% 19.4% No 94.1% 91.3% 77.2% 33.3% 81.0% 82.6% 82.6% 80.0% 44.4% 90.9% 80.6% *Significantly different between stakeholder groups If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies?* (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other World Bank Group’s 0.0% 0.0% 25.8% 40.0% 0.0% 0.0% 12.5% 55.6% 58.3% 50.0% 20.0% seminars/workshops/conferences World Bank Group’s website 100.0% 0.0% 41.9% 30.0% 0.0% 33.3% 37.5% 11.1% 0.0% 50.0% 20.0% World Bank Group’s e-Newsletters 0.0% 0.0% 6.5% 10.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% News/Media 0.0% 50.0% 3.2% 0.0% 100.0% 33.3% 25.0% 22.2% 25.0% 0.0% 20.0% Colleagues/Friends/Peer organizations 0.0% 50.0% 9.7% 20.0% 0.0% 0.0% 25.0% 11.1% 0.0% 0.0% 40.0% Other 0.0% 0.0% 12.9% 0.0% 0.0% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2016: Burkina Faso G. Communication and Information Sharing (continued) Have you requested information from the World Bank Group on its activities in the past year?* Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 0.0% 13.0% 10.3% 40.0% 5.0% 39.1% 10.4% 14.9% 44.4% 22.7% 12.9% No 100.0% 87.0% 89.7% 60.0% 95.0% 60.9% 89.6% 85.1% 55.6% 77.3% 87.1% *Significantly different between stakeholder groups Were you able to obtain this information? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 100.0% 0.0% 100.0% 100.0% 100.0% 100.0% 100.0% 71.4% 91.7% 100.0% 100.0% No 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 28.6% 8.3% 0.0% 0.0% Do you have access to the Internet? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 94.1% 95.7% 94.9% 100.0% 85.0% 100.0% 97.9% 100.0% 92.3% 95.5% 93.5% No 5.9% 4.3% 5.1% 0.0% 15.0% 0.0% 2.1% 0.0% 7.7% 4.5% 6.5% Do you use/have you used the World Bank Group website? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 35.3% 47.8% 44.1% 60.0% 30.0% 73.9% 52.1% 36.2% 51.9% 40.9% 38.7% No 64.7% 52.2% 55.9% 40.0% 70.0% 26.1% 47.9% 63.8% 48.1% 59.1% 61.3% Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 5.9% 34.8% 16.2% 13.3% 5.0% 13.0% 16.7% 10.6% 14.8% 4.5% 16.1% No 94.1% 65.2% 83.8% 86.7% 95.0% 87.0% 83.3% 89.4% 85.2% 95.5% 83.9% Which Internet connection do you use primarily when visiting a World Bank Group website?* Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other High speed/WiFi 66.7% 86.4% 71.9% 93.3% 38.9% 85.7% 88.9% 88.4% 96.2% 90.5% 69.0% Dial-up 33.3% 13.6% 28.1% 6.7% 61.1% 14.3% 11.1% 11.6% 3.8% 9.5% 31.0% *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2016: Burkina Faso G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy 5 6.20 3.11 10 6.30 2.11 59 7.85 1.79 9 8.22 0.83 4 8.50 1.73 16 6.62 2.63 23 7.00 2.35 18 7.61 1.61 16 7.31 2.44 9 6.33 3.64 12 7.25 1.42 to navigate I find the information on the World Bank 5 7.00 2.92 10 8.10 1.37 61 8.30 1.31 9 8.22 0.97 3 8.67 1.15 17 8.29 1.10 24 7.12 1.85 18 7.56 1.38 16 7.63 2.50 9 7.00 3.50 12 8.50 1.24 Group’s websites useful The World Bank Group’s social media channels are valuable sources of information 11 6.55 2.70 12 7.08 1.98 48 7.98 1.66 5 9.00 0.71 7 8.14 2.85 3 8.33 2.89 20 7.05 2.19 13 7.00 2.16 12 7.00 2.76 5 7.20 2.17 7 8.00 2.89 about the institution When I need information from the World Bank 11 6.91 1.58 14 5.79 2.64 75 5.91 3.19 11 9.27 1.01 6 6.00 3.69 17 7.94 2.28 32 6.03 2.83 23 5.83 2.35 19 7.47 3.01 11 5.82 3.09 14 5.57 3.50 Group I know how to find it* The World Bank Group is responsive to my 5 6.20 2.95 7 5.57 3.26 47 7.55 2.24 10 8.80 1.40 3 9.33 0.58 13 7.92 1.19 22 5.50 2.72 13 6.54 2.47 18 7.00 2.72 7 5.86 3.63 8 7.13 3.18 information requests and inquiries* *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?* (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 41.2% 30.4% 50.0% 66.7% 28.6% 69.6% 41.7% 26.1% 55.6% 27.3% 25.8% No 58.8% 69.6% 50.0% 33.3% 71.4% 30.4% 58.3% 73.9% 44.4% 72.7% 74.2% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Burkina Faso?* (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other The World Bank (IDA) 75.0% 72.7% 83.1% 90.9% 75.0% 100.0% 30.8% 33.3% 65.2% 44.4% 71.4% The International Finance Corporation 12.5% 0.0% 2.4% 0.0% 12.5% 0.0% 46.2% 12.5% 0.0% 0.0% 0.0% (IFC) The Multilateral Investment Guarantee 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% Agency (MIGA) Other 12.5% 27.3% 14.5% 9.1% 12.5% 0.0% 23.1% 54.2% 30.4% 55.6% 28.6% *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2016: Burkina Faso H. Background Information (continued) Do your projects involve both the World Bank and the IFC?* Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Yes 35.3% 0.0% 19.7% 6.7% 19.0% 8.7% 25.0% 11.1% 14.8% 0.0% 9.7% No 64.7% 100.0% 80.3% 93.3% 81.0% 91.3% 75.0% 88.9% 85.2% 100.0% 90.3% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Burkina Faso? (Select only ONE response) Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other The two institutions work well together 60.0% 0.0% 57.7% 100.0% 50.0% 50.0% 16.7% 40.0% 50.0% 0.0% 0.0% The way the two institutions work 20.0% 0.0% 19.2% 0.0% 0.0% 0.0% 66.7% 0.0% 0.0% 0.0% 33.3% together needs improvement The two institutions do not work well 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% together Don't know 20.0% 0.0% 19.2% 0.0% 50.0% 50.0% 16.7% 60.0% 50.0% 0.0% 66.7% Which of the following describes most of your exposure to the World Bank Group in Burkina Faso? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Observer* 28.6% 60.9% 29.5% 13.3% 26.3% 14.3% 33.3% 52.3% 44.4% 55.0% 48.4% Use World Bank Group reports/data* 35.7% 34.8% 26.4% 6.7% 15.8% 61.9% 33.3% 34.1% 40.7% 20.0% 12.9% Engage in World Bank Group 28.6% 13.0% 20.9% 46.7% 21.1% 14.3% 27.1% 25.0% 29.6% 15.0% 16.1% related/sponsored events/activities Collaborate as part of my professional 57.1% 17.4% 45.7% 66.7% 57.9% 81.0% 29.2% 15.9% 22.2% 30.0% 35.5% duties* Use World Bank Group website for 14.3% 21.7% 24.0% 33.3% 10.5% 9.5% 35.4% 22.7% 18.5% 25.0% 22.6% information, data, research, etc. *Significantly different between stakeholder groups What’s your gender? Office of Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Govt Agency Private Bank CSO Media Think Tank Other Female 17.6% 13.0% 13.4% 7.1% 9.5% 21.7% 14.6% 23.9% 7.4% 13.6% 19.4% Male 82.4% 87.0% 86.6% 92.9% 90.5% 78.3% 85.4% 76.1% 92.6% 86.4% 80.6% 80 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix C: Responses to Indicator Questions by Geographic Location17  Ouagadougou City N=336  Other N=73 B. Overall Attitudes toward the World Bank Group Ouagadougou City Other N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 281 6.18 2.05 62 7.10 2.03 effectiveness in Burkina Faso.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Ouagadougou City Other N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 311 7.15 2.19 68 8.00 2.14 development in Burkina Faso* The World Bank Group’s work is aligned with what I consider 292 6.25 2.35 65 6.92 2.50 the development priorities for Burkina Faso* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Burkina Faso, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Ouagadougou City Other N Mean SD N Mean SD Responsiveness to needs* 245 5.42 2.05 53 6.25 2.04 Flexibility (in terms of the institution’s products and services) 233 4.91 2.15 46 5.43 1.88 Flexibility (in terms of changing country circumstances) 229 5.63 2.05 41 6.27 1.82 Being inclusive* 197 6.63 2.10 42 7.60 2.36 Openness (sharing data and other information) 242 6.62 2.17 47 7.15 2.01 Collaboration with the Government 284 7.74 1.68 63 7.95 1.72 The speed in which it gets things accomplished on the ground* 240 5.60 2.03 53 6.28 2.04 Ease of access to the people at the World Bank Group who are 215 5.51 2.42 46 5.54 2.35 making decisions important to my work Collaboration with civil society* 231 5.07 2.30 42 5.95 2.36 Staff accessibility 225 5.73 2.51 43 5.86 2.74 Collaboration with other donors and development partners* 222 6.66 2.02 39 7.49 1.78 Collaboration with the private sector 213 5.68 2.32 41 5.71 2.36 Straightforwardness and honesty 200 7.08 2.18 44 7.77 2.03 Treating clients and stakeholders in Burkina Faso with respect 231 7.17 2.13 51 7.55 2.03 Being a long-term partner 256 8.01 1.98 59 8.36 1.72 *Significantly different between geographic locations 17409 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 81 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results Ouagadougou City Other N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 292 6.84 1.96 64 7.33 2.10 achieve development results in Burkina Faso? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Ouagadougou City Other N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 272 6.31 2.17 54 6.81 2.16 of Burkina Faso The World Bank Group meets Burkina Faso’s needs for 247 6.19 2.20 49 6.55 2.13 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Burkina Faso, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Ouagadougou City Other N Mean SD N Mean SD Are adaptable to Burkina Faso’s specific development 254 6.63 2.03 54 7.41 1.89 challenges and country circumstances* *Significantly different between geographic locations Ouagadougou City Other N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 266 7.04 1.90 59 8.05 1.82 development results in your country?* Overall, how would you rate the technical quality of the World 250 7.32 1.72 55 7.93 1.64 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Ouagadougou City Other N Mean SD N Mean SD The World Bank Group takes decisions quickly in Burkina Faso 201 5.17 2.16 43 5.58 2.37 Where country systems are adequate, the World Bank Group 223 6.87 2.17 45 7.64 2.06 makes appropriate use of them* *Significantly different between geographic locations 82 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group18 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Burkina Faso COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Burkina Faso, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Burkina Faso?” Collaborating with the WBG N=176 Not collaborating with the WBG N=234 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 174 6.37 2.12 229 4.95 2.52 Burkina Faso?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank 165 6.54 1.80 178 6.16 2.30 Group’s effectiveness in Burkina Faso. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Burkina Faso solve its most 158 7.06 1.93 169 6.52 2.27 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 18Only 410 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 83 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Burkina Faso, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Burkina Faso? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Health* 25.1% 34.3% Crime and violence* 1.1% 4.7% Transport 17.1% 12.4% Agricultural development 24.0% 27.5% Global/regional integration 0.0% 0.0% Job creation/employment 14.3% 18.9% Public sector governance/reform* 30.9% 18.0% Cotton sector 0.0% 0.0% Social protection 1.7% 0.9% Rural development 16.0% 11.2% Foreign direct investment 0.0% 0.4% Land tenure 1.7% 1.3% Education* 24.6% 34.8% Energy* 26.9% 17.2% Gender equity 0.0% 0.4% Financial markets 0.0% 0.0% Urban development 2.3% 1.3% Environmental sustainability 0.6% 0.9% Economic growth 6.3% 10.7% Domestic private sector development 20.0% 28.3% Water and sanitation 8.0% 8.2% Food security 14.9% 12.0% Climate change 1.1% 1.3% Information and communications technology 3.4% 2.1% Trade and exports 0.0% 0.4% Basic infrastructure 16.0% 15.9% Equality of opportunity 1.7% 1.7% Law and justice 0.6% 1.3% Regulatory framework 0.0% 0.4% Local development 14.3% 13.7% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 1.1% 0.0% Poverty reduction 15.4% 12.9% Fight against corruption* 10.3% 4.7% Disaster management 0.0% 0.0% *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 170 7.48 1.86 209 7.15 2.46 development in Burkina Faso The World Bank Group’s work is aligned with what I consider 163 6.47 2.17 193 6.24 2.54 the development priorities for Burkina Faso 84 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Burkina Faso, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 141 5.85 1.95 156 5.26 2.13 Flexibility (in terms of the institution’s products and services)* 138 5.31 2.14 141 4.67 2.05 Flexibility (in terms of changing country circumstances) 139 5.94 2.03 131 5.50 2.00 Being inclusive 119 6.94 2.13 120 6.68 2.23 Openness (sharing data and other information) 139 6.87 2.10 150 6.57 2.20 Collaboration with the Government 158 7.78 1.59 189 7.78 1.76 The speed in which it gets things accomplished on the 146 5.70 2.10 148 5.77 1.99 ground Ease of access to the people at the World Bank Group who 135 6.05 2.38 125 4.95 2.31 are making decisions important to my work* Collaboration with civil society* 124 5.85 2.29 149 4.67 2.22 Staff accessibility* 134 6.30 2.42 133 5.19 2.55 Collaboration with other donors and development partners 123 6.93 1.97 138 6.66 2.03 Collaboration with the private sector* 121 6.23 2.05 131 5.12 2.42 Straightforwardness and honesty* 120 7.48 1.97 122 6.89 2.32 Treating clients and stakeholders in Burkina Faso with 143 7.27 2.00 137 7.19 2.23 respect Being a long-term partner 151 8.12 1.83 163 8.00 2.06 *Significantly different between collaborators and non-collaborators 85 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Burkina Faso? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Crime and violence 153 7.03 2.66 193 7.30 2.49 Financial markets 139 6.76 2.42 161 6.88 2.36 Transport 162 8.53 1.55 204 8.61 1.59 Fight against corruption 161 8.40 1.76 193 8.24 1.93 Law and justice 150 7.44 2.25 185 7.30 2.31 Urban development 159 7.54 1.81 193 7.35 2.10 Environmental sustainability 158 7.81 1.89 198 8.09 1.94 Trade and exports 152 6.97 1.92 185 6.93 2.31 Local development 161 8.74 1.33 206 8.70 1.64 Information and communications technology 153 7.48 1.82 196 7.46 1.99 Poverty reduction 165 8.98 1.36 216 9.08 1.43 Gender equity 156 6.32 2.37 179 6.27 2.39 Domestic private sector development 168 8.33 1.63 208 8.41 1.84 Foreign direct investment 142 6.99 2.22 172 7.21 2.31 Water and sanitation 168 8.74 1.35 210 8.81 1.48 Regulatory framework 151 6.60 2.33 173 6.13 2.40 Economic growth 160 8.46 1.56 202 8.54 1.62 Energy 171 9.02 1.31 208 8.92 1.51 Disaster management 153 7.12 2.14 188 7.10 2.29 Public sector governance/reform 165 8.27 1.96 196 8.02 2.24 Job creation/employment 162 8.34 1.77 205 8.66 1.83 Communicable/non-communicable diseases 154 6.97 2.35 193 7.21 2.22 Cotton sector 149 6.50 2.35 191 6.80 2.45 Equality of opportunity 154 7.10 2.41 188 7.05 2.40 Social protection 153 6.92 2.35 189 6.94 2.42 Rural development 164 8.54 1.70 205 8.66 1.61 Basic infrastructure 166 8.92 1.33 211 9.15 1.25 Global/regional integration 148 6.73 2.10 182 6.70 2.19 Food security 159 8.81 1.35 200 8.96 1.35 Natural resource management 159 7.42 2.19 190 7.32 2.38 Health* 156 8.80 1.61 203 9.14 1.28 Climate change 161 7.94 1.94 195 8.02 2.06 Agricultural development 169 8.96 1.37 214 8.99 1.49 Land tenure 156 7.53 2.16 194 7.40 2.34 Education 169 9.17 1.18 213 9.33 1.39 *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Burkina Faso? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender equity 60 5.65 2.07 67 5.63 2.38 Information and communications technology 67 6.27 1.86 68 5.78 2.12 Transport 103 7.14 1.89 113 7.24 1.99 Law and justice 71 6.10 2.20 81 6.15 2.23 Urban development 84 6.46 2.01 101 6.63 2.04 Environmental sustainability 94 6.71 1.97 93 7.15 2.06 Regulatory framework 87 6.49 2.07 70 6.14 2.31 Communicable/non-communicable diseases 72 6.74 2.00 90 6.44 2.34 Poverty reduction 135 7.10 2.01 158 7.12 2.22 Fight against corruption 103 6.46 2.19 108 6.50 2.56 Domestic private sector development 119 6.83 1.92 118 6.76 2.27 Foreign direct investment 64 5.98 2.12 73 6.33 2.36 Water and sanitation 106 7.41 1.77 132 7.73 1.87 Cotton sector 82 6.55 2.06 96 6.80 2.26 Trade and exports 80 6.36 2.01 79 6.05 2.36 Economic growth 116 7.24 1.97 129 6.96 2.13 Health 114 7.15 2.00 135 7.39 2.08 Disaster management 78 5.91 2.16 88 6.24 2.44 Public sector governance/reform 130 7.02 1.95 117 7.01 2.11 Local development 117 6.75 2.07 133 7.00 2.07 Job creation/employment 100 6.10 2.03 111 6.15 2.41 Land tenure 89 6.24 2.17 90 6.14 2.42 Equality of opportunity 74 6.01 2.17 83 6.08 2.20 Energy 108 6.60 2.25 110 6.45 2.36 Rural development 118 7.05 2.11 127 6.89 2.22 Global/regional integration 69 6.20 1.97 78 6.53 2.23 Food security 109 7.01 2.11 120 7.01 2.27 Basic infrastructure 126 7.20 1.87 144 7.00 2.31 Education 125 7.06 2.03 140 7.14 2.20 Social protection 76 5.49 2.39 85 5.46 2.11 Climate change 94 6.17 2.26 97 6.44 2.28 Agricultural development 120 6.97 2.08 133 7.15 2.10 Natural resource management 95 6.27 2.19 90 6.41 2.38 Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 163 7.02 1.82 193 6.84 2.10 achieve development results in Burkina Faso? (1-To no degree at all, 10-To a very significant degree) 87 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 150 6.68 2.11 176 6.14 2.21 needs of Burkina Faso* The World Bank Group meets Burkina Faso’s needs for 137 6.36 2.07 158 6.16 2.29 knowledge services *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time in Burkina 126 6.56 1.92 114 5.76 2.17 Faso?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators D. The World Bank Group’s Knowledge Work and Activities In Burkina Faso, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 140 7.48 1.82 163 7.43 2.05 Include appropriate level of stakeholder involvement during 135 6.77 2.10 142 6.11 2.32 preparation* Lead to practical solutions* 135 6.70 1.93 138 5.87 2.29 Are accessible (well written and easy to understand) 143 6.62 2.31 148 6.11 2.43 Are source of relevant information on global good practices 132 7.67 1.79 152 7.39 2.01 Are adequately disseminated* 131 6.55 2.27 155 5.54 2.29 Are translated enough into local language 118 3.91 2.37 140 3.43 2.27 Are adaptable to Burkina Faso’s specific development 143 6.90 1.78 164 6.65 2.20 challenges and country circumstances *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 147 7.33 1.73 178 7.11 2.07 development results in your country? Overall, how would you rate the technical quality of the World 147 7.51 1.78 157 7.34 1.65 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 88 World Bank Group Country Opinion Survey 2016: Burkina Faso E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 145 4.73 2.51 148 3.74 2.33 The World Bank Group effectively monitors and evaluates the 158 7.53 1.91 185 7.32 2.19 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 136 5.73 2.20 139 5.24 2.26 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 105 6.40 1.86 92 6.08 1.93 reasonable The World Bank Group’s conditions on its lending are 117 6.17 2.27 129 5.43 2.47 reasonable* The World Bank Group takes decisions quickly in Burkina 124 5.60 2.07 119 4.87 2.29 Faso* Working with the World Bank Group increases Burkina 154 7.34 1.83 174 7.05 2.17 Faso’s institutional capacity Where country systems are adequate, the World Bank Group 133 6.89 2.23 135 7.11 2.11 makes appropriate use of them The World Bank Group provides effective implementation 154 7.31 2.04 146 7.01 2.12 support *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 127 6.69 1.92 143 6.54 1.87 partnerships in Burkina Faso? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 104 7.29 2.31 77 7.48 1.94 I find the information on the World Bank Group’s websites 104 7.81 1.87 80 8.10 1.56 useful The World Bank Group’s social media channels are valuable 69 7.61 2.02 74 7.51 2.28 sources of information about the institution When I need information from the World Bank Group I know 127 7.14 2.72 107 5.49 2.99 how to find it* The World Bank Group is responsive to my information 95 7.77 2.18 59 5.86 2.79 requests and inquiries* *Significantly different between collaborators and non-collaborators 89 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix E: Responses to Selected Questions by Year19 All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2013 respondents and the total number of respondents indicated may differ from those reported in the FY 2013 COS report. FY 2013 Number of comparable respondents = 284  FY 2016 Number of comparable respondents = 391 By weighting, the FY 2013 and FY 2016 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2013 FY 2016 Office of the President/Prime Minister/Minister 3% 3% Office of Parliamentarian 3% 3% Government institutions 42% 42% Local Government 10% 10% Bilateral/multilateral agencies 6% 6% Civil society 16% 16% Private sector 10% 10% Academia 4% 4% Media 6% 6% A. General Issues facing Burkina Faso In general would you say that Burkina Faso is headed in...?* Percentage of Respondents FY 2013 FY 2016 The right direction 69.6% 81.2% The wrong direction 4.0% 1.5% Not sure 26.5% 17.3% *Significantly different between FY2016 and FY2013 B. Overall Attitudes toward the World Bank Group FY 2013 FY 2016 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 275 6.17 1.92 385 5.60 2.45 Burkina Faso?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 257 6.57 1.72 328 6.37 2.11 Group’s effectiveness in Burkina Faso. (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Burkina Faso solve its most 249 6.86 1.81 310 6.84 2.14 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 19Only those questions that were asked in the FY 2013 and FY 2016 country opinion surveys, with similar response scales/options, are presented in this appendix. 90 World Bank Group Country Opinion Survey 2016: Burkina Faso B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 276 7.85 1.97 360 7.35 2.21 development in Burkina Faso* The World Bank Group’s work is aligned with what I consider 261 6.93 2.20 339 6.45 2.40 the development priorities for Burkina Faso* *Significantly different between FY2016 and FY2013 To what extent is the World Bank Group an effective development partner in Burkina Faso, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Responsiveness to needs 210 5.91 2.11 279 5.67 2.11 Flexibility (in terms of the institution’s products and services) 225 5.25 2.16 262 5.04 2.16 Flexibility (in terms of changing country circumstances) 223 5.89 2.04 254 5.83 2.03 Being inclusive* 200 6.19 2.02 223 6.92 2.15 Openness (sharing data and other information) 222 6.63 2.09 271 6.84 2.13 Collaboration with the Government 243 8.06 1.63 327 7.84 1.67 The speed in which it gets things accomplished on the 273 5.76 2.01 ground Ease of access to the people at the World Bank Group who 244 5.61 2.39 are making decisions important to my work Collaboration with civil society 257 5.22 2.35 Staff accessibility 223 6.03 2.30 255 5.80 2.55 Collaboration with other donors and development partners 188 7.21 1.84 247 6.86 2.01 Collaboration with the private sector 235 5.78 2.28 Straightforwardness and honesty 204 7.14 2.17 227 7.24 2.14 Treating clients and stakeholders in Burkina Faso with 229 6.67 2.33 263 7.34 2.06 respect* Being a long-term partner 297 8.15 1.86 *Significantly different between FY2016 and FY2013 91 World Bank Group Country Opinion Survey 2016: Burkina Faso C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Burkina Faso? (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD Gender equity 183 5.88 2.12 115 5.68 2.23 Information and communications technology 188 5.73 2.08 127 6.07 2.04 Transport* 216 6.32 1.95 202 7.21 1.98 Law and justice* 173 5.01 2.18 139 6.13 2.24 Urban development* 186 5.39 2.07 171 6.53 2.06 Environmental sustainability* 215 6.40 2.02 171 6.93 2.07 Regulatory framework 178 6.47 1.92 145 6.37 2.17 Communicable/non-communicable diseases 199 6.33 2.02 149 6.64 2.13 Poverty reduction* 239 6.62 2.03 276 7.08 2.14 Fight against corruption* 213 5.02 2.29 195 6.48 2.37 Domestic private sector development* 215 6.12 1.96 215 6.84 2.03 Foreign direct investment* 158 5.67 1.91 120 6.15 2.22 Water and sanitation* 215 6.76 1.89 222 7.65 1.82 Cotton sector* 185 6.17 1.94 165 6.69 2.13 Trade and exports* 169 5.53 1.86 145 6.28 2.21 Economic growth* 205 6.59 1.89 225 7.15 2.03 Health* 213 6.88 1.86 232 7.32 2.05 Disaster management 184 5.73 2.23 154 6.16 2.33 Public sector governance/reform* 216 6.47 2.15 228 7.08 2.03 Job creation/employment* 206 5.43 2.06 198 6.11 2.18 Equality of opportunity 165 5.78 2.45 144 6.07 2.20 Energy 202 6.16 1.91 201 6.54 2.32 Rural development 230 6.91 1.92 229 7.00 2.16 Global/regional integration 174 6.05 2.14 135 6.36 2.07 Food security* 224 6.55 2.05 214 6.99 2.22 Basic infrastructure 209 6.80 1.83 254 7.07 2.11 Education 217 6.72 1.95 251 7.08 2.10 Social protection* 169 4.77 2.05 151 5.43 2.23 Climate change 196 5.99 2.02 176 6.27 2.26 Agricultural development 229 6.72 1.88 236 7.05 2.09 Natural resource management 202 5.92 2.26 173 6.35 2.31 *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 270 6.78 1.69 340 6.97 1.98 achieve development results in Burkina Faso? (1-To no degree at all, 10-To a very significant degree) 92 World Bank Group Country Opinion Survey 2016: Burkina Faso To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 252 6.53 2.02 301 6.46 2.23 needs of Burkina Faso The World Bank Group meets Burkina Faso’s needs for 240 6.26 2.08 272 6.29 2.18 knowledge services D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Percentage of Respondents FY 2013 FY 2016 Weekly 5.3% 2.6% Monthly 14.6% 13.6% A few times a year 49.5% 39.9% Rarely 23.8% 33.7% Never 6.8% 10.2% *Significantly different between FY2016 and FY2013 In Burkina Faso, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Are timely* 235 7.21 1.80 284 7.55 1.91 Include appropriate level of stakeholder involvement during 221 6.35 2.09 261 6.50 2.23 preparation Lead to practical solutions 252 6.28 2.16 Are accessible (well written and easy to understand) 224 6.30 2.09 275 6.36 2.42 Are source of relevant information on global good practices 229 7.35 1.83 270 7.62 1.88 Are adequately disseminated 224 5.64 2.14 273 6.03 2.35 Are translated enough into local language* 211 5.62 2.17 241 3.73 2.35 Are adaptable to Burkina Faso’s specific development 226 6.74 2.01 288 6.79 2.02 challenges and country circumstances *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 251 7.34 1.72 307 7.34 1.89 development results in your country? Overall, how would you rate the technical quality of the World 253 7.43 1.59 284 7.52 1.64 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 93 World Bank Group Country Opinion Survey 2016: Burkina Faso E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group disburses funds promptly 230 4.10 2.35 275 4.31 2.50 The World Bank Group effectively monitors and evaluates the 258 6.99 2.17 324 7.51 2.06 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 212 6.88 2.02 259 5.48 2.23 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 173 6.37 1.98 178 6.33 1.87 reasonable The World Bank Group’s conditions on its lending are 228 5.87 2.27 232 5.88 2.35 reasonable The World Bank Group takes decisions quickly in Burkina 224 5.36 2.25 Faso Working with the World Bank Group increases Burkina 257 7.36 1.90 309 7.28 1.98 Faso’s institutional capacity Where country systems are adequate, the World Bank Group 197 7.18 2.12 252 7.09 2.19 makes appropriate use of them The World Bank Group provides effective implementation 226 7.23 1.97 278 7.27 2.07 support *Significantly different between FY2016 and FY2013 G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the WBG discloses any information in its possession that is not a list of exceptions? Percentage of Respondents FY 2013 FY 2016 Yes 17.1% 22.8% No 82.9% 77.2% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents FY 2013 FY 2016 Yes 17.9% 15.9% No 82.1% 84.1% Were you able to obtain this information?* Percentage of Respondents FY 2013 FY 2016 Yes 59.2% 93.7% No 40.8% 6.3% *Significantly different between FY2016 and FY2013 Do you have access to the Internet? Percentage of Respondents FY 2013 FY 2016 Yes 92.0% 95.6% No 8.0% 4.4% Do you use/have used the World Bank Group website?* Percentage of Respondents FY 2013 FY 2016 Yes 58.9% 44.7% No 41.1% 55.3% *Significantly different between FY2016 and FY2013 94 World Bank Group Country Opinion Survey 2016: Burkina Faso G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website?* Percentage of Respondents FY 2013 FY 2016 High speed/WiFi 65.8% 77.7% Dial-up 34.2% 22.3% *Significantly different between FY2016 and FY2013 Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 137 6.82 1.98 169 7.46 2.11 I find the information on the World Bank Group’s websites 126 7.51 1.52 171 7.93 1.68 useful* When I need information from the World Bank Group I know 197 6.17 2.52 218 6.44 2.94 how to find it The World Bank Group is responsive to my information 130 6.46 2.26 143 7.22 2.49 requests and inquiries* *Significantly different between FY2016 and FY2013 95 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Burkina Faso? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank 6.16 6.54 6.52 6.01 6.39 6.26 6.17 6.91 6.09 6.72 6.46 5.99 Group’s effectiveness in Burkina Faso. Overall the World Bank Group currently plays a relevant 7.15 7.48 7.44 7.05 7.28 7.34 7.14 7.85 7.23 7.40 7.34 7.16 role in development in Burkina Faso The World Bank Group’s work is aligned with what I 6.24 6.47 6.52 6.04 6.27 6.56 6.33 6.46 6.11 6.70 6.47 6.00 consider the development priorities for Burkina Faso Responsiveness to needs 5.26 5.85 5.88 4.97 5.55 5.68 5.44 6.07 5.19 6.13 5.72 5.19 Flexibility (in terms of the institution’s products and 4.67 5.31 5.24 4.41 5.06 4.82 4.68 5.85 4.59 5.49 5.03 4.85 services) Flexibility (in terms of changing country circumstances) 5.50 5.94 5.99 5.08 5.80 5.56 5.47 6.43 5.36 6.18 5.82 5.47 Being inclusive 6.68 6.94 6.90 6.53 6.93 6.46 6.59 7.33 6.56 7.09 6.74 6.89 Openness (sharing data and other information) 6.57 6.87 6.84 6.52 6.77 6.66 6.54 7.32 6.64 6.86 6.66 6.95 Collaboration with the Government 7.78 7.78 7.84 7.71 7.81 7.75 7.72 8.04 7.73 7.88 7.79 7.81 The speed in which it gets things accomplished on the 5.77 5.70 5.82 5.51 5.78 5.60 5.64 5.97 5.59 5.90 5.74 5.70 ground Ease of access to the people at the World Bank Group 4.95 6.05 5.83 4.81 5.42 5.73 5.31 6.11 5.20 5.94 5.54 5.43 who are making decisions important to my work Collaboration with civil society 4.67 5.85 5.52 4.65 5.39 4.78 4.88 6.21 4.86 5.77 5.18 5.31 Staff accessibility 5.19 6.30 6.11 4.91 5.76 5.74 5.51 6.54 5.26 6.35 5.79 5.66 Collaboration with other donors and development 6.66 6.93 6.75 6.89 6.96 6.44 6.64 7.31 6.77 6.83 6.78 6.86 partners Collaboration with the private sector 5.12 6.23 5.85 5.38 5.75 5.58 5.64 5.87 5.25 6.42 5.73 5.62 Straightforwardness and honesty 6.89 7.48 7.37 6.78 7.12 7.34 7.10 7.44 6.91 7.58 7.18 7.20 Treating clients and stakeholders in Burkina Faso with 7.19 7.27 7.34 7.04 7.23 7.30 7.14 7.53 7.16 7.36 7.28 7.16 respect Being a long-term partner 8.00 8.12 8.18 7.88 8.06 8.11 8.00 8.32 7.99 8.20 8.01 8.29 To what extent does the World Bank Group’s work help 6.84 7.02 6.96 6.85 6.98 6.79 6.86 7.11 6.83 7.05 6.96 6.79 to achieve development results in Burkina Faso? The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust 6.14 6.68 6.44 6.31 6.49 6.17 6.40 6.38 6.16 6.74 6.45 6.22 Funds, Program 4 Result, etc.) meet the needs of Burkina Faso The World Bank Group meets Burkina Faso’s needs for knowledge services (e.g., research, analysis, data, 6.16 6.36 6.39 6.01 6.09 6.62 6.24 6.32 6.11 6.47 6.27 6.22 technical assistance) The World Bank Group’s knowledge work and activities are adaptable to Burkina Faso’s specific 6.65 6.90 6.94 6.35 6.74 6.80 6.63 7.12 6.60 6.95 6.71 6.88 development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 7.11 7.33 7.40 6.88 7.22 7.21 7.11 7.53 7.07 7.43 7.27 7.07 make to development results in your country? Overall, how would you rate the technical quality of the 7.34 7.51 7.55 7.16 7.42 7.43 7.34 7.71 7.32 7.56 7.38 7.57 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in 4.87 5.60 5.73 4.16 5.16 5.49 5.17 5.53 4.77 5.86 5.37 4.92 Burkina Faso Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank 7.11 6.89 7.00 7.01 6.97 7.08 6.95 7.18 7.10 6.89 6.99 7.06 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 96 World Bank Group Country Opinion Survey 2016: Burkina Faso Appendix G: Burkina Faso FY 2016 Questionnaire World Bank Group Country Survey FY16 – Burkina Faso The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Burkina Faso or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Burkina Faso, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Burkina Faso. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING BURKINA FASO A1. In general would you say that Burkina Faso is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 97 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Burkina Faso. Please identify which of the following you consider the most important development priorities in Burkina Faso? (Choose no more than THREE) 1 Global/regional integration 19 Climate change (e.g., mitigation, adaptation) 2 Food security 20 Poverty reduction Public sector governance/reform (i.e., government 3 effectiveness, public financial management, public 21 Transport (e.g., roads, bridges, transportation) expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 4 22 Education assistance) Agricultural development (i.e., agricultural 5 Gender equity 23 production, livestock, fishery) Domestic private sector development (e.g., 6 development of small and medium size enterprises/ 24 Trade and exports industries) 7 Foreign direct investment 25 Crime and violence (i.e., insecurity, terrorism) 8 Urban development 26 Fight against corruption 9 Energy 27 Law and justice (e.g., judicial system) 10 Job creation/employment 28 Regulatory framework 11 Rural development 29 Communicable/non-communicable diseases 12 Financial markets 30 Natural resource management (e.g., mining) 13 Water and sanitation 31 Economic growth 14 Environmental sustainability 32 Disaster management 15 Cotton sector 33 Land tenure Basic infrastructure (e.g., health centers, schools, Local development (e.g., community investments, 16 34 rural roads) basic social services) 17 Equality of opportunity (i.e., equity) 35 Information and communications technology 18 Health 98 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Burkina Faso? (Choose no more than THREE) 1 Water and sanitation 18 Fight against corruption 2 Equality of opportunity (i.e., equity) 19 Education 3 Rural development 20 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 21 Energy Local development (e.g., community investments, 5 Land tenure 22 basic social services) Public sector governance/reform (i.e., government 6 Global/regional integration 23 effectiveness, public financial management, public expenditure, fiscal system reform) Domestic private sector development (e.g., 7 Gender equity 24 development of small and medium size enterprises/ industries) 8 Economic growth 25 Natural resource management (e.g., mining) 9 Urban development 26 Environmental sustainability 10 Regulatory framework 27 Health Social protection (e.g., pensions, targeted Agricultural development (i.e., agricultural production, 11 28 social assistance) livestock, fishery) 12 Law and justice (e.g., judicial system) 29 Disaster management 13 Transport (e.g., roads, bridges, transportation) 30 Job creation/employment Basic infrastructure (e.g., health centers, schools, rural 14 Cotton sector 31 roads) 15 Crime and violence (i.e., insecurity, terrorism) 32 Financial markets 16 Communicable/non-communicable diseases 33 Trade and exports 17 Information and communications technology 34 Food security 99 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Burkina Faso? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Good governance (transparency, fight against corruption) 16 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Burkina Faso? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 100 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Burkina Faso? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Burkina Faso. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Burkina Faso solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 101 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Burkina Faso, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Burkina Faso? (Choose no more than THREE) 1 Health 19 Economic growth Domestic private sector development (e.g., 2 Crime and violence (i.e., insecurity, terrorism) 20 development of small and medium size enterprises/ industries) 3 Transport (e.g., roads, bridges, transportation) 21 Water and sanitation Agricultural development (i.e., agricultural 4 22 Food security production, livestock, fishery) 5 Global/regional integration 23 Climate change (e.g., mitigation, adaptation) 6 Job creation/employment 24 Information and communications technology Public sector governance/reform (i.e., government 7 effectiveness, public financial management, public 25 Trade and exports expenditure, fiscal system reform) Basic infrastructure (e.g., health centers, schools, 8 Cotton sector 26 rural roads) Social protection (e.g., pensions, targeted social 9 27 Equality of opportunity (i.e., equity) assistance) 10 Rural development 28 Law and justice (e.g., judicial system) 11 Foreign direct investment 29 Regulatory framework Local development (e.g., community investments, 12 Land tenure 30 basic social services) 13 Education 31 Communicable/non-communicable diseases 14 Energy 32 Natural resource management (e.g., mining) 15 Gender equity 33 Poverty reduction 16 Financial markets 34 Fight against corruption 17 Urban development 35 Disaster management 18 Environmental sustainability 102 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Burkina Faso? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Burkina Faso? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow ( e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Burkina Faso 17 Other (please specify): __________________________________________________ 18 Don’t know 103 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Burkina Faso? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B8. To what extent do you believe that the World Bank Group’s work and support help the poorest in Burkina Faso? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Parliament 7 NGOs/Community Based Organizations (CBOs) 2 Donor community 8 Youth/university groups 3 Media 9 Beneficiaries 4 Local Government 10 Foundations 5 Private sector 11 Other (please specify): _____________________ 6 Academia/think tanks/research institutes 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Burkina Faso? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Burkina Faso The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Burkina Faso 104 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Burkina Faso, in terms of each of the following? To no To a very Don't degree at significant know all degree B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B19 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Burkina Faso B25 1 2 3 4 5 6 7 8 9 10  with respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 105 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Burkina Faso? Not important Very Don't at all important know 1 Crime and violence (i.e., insecurity, terrorism) 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Fight against corruption 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Trade and exports 1 2 3 4 5 6 7 8 9 10  Local development (e.g., community investments, 9 1 2 3 4 5 6 7 8 9 10  basic social services) 10 Information and communications technology 1 2 3 4 5 6 7 8 9 10  11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  12 Gender equity 1 2 3 4 5 6 7 8 9 10  Domestic private sector development (e.g., 13 development of small and medium size enterprises/ 1 2 3 4 5 6 7 8 9 10  industries) 14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  16 Regulatory framework 1 2 3 4 5 6 7 8 9 10  17 Economic growth 1 2 3 4 5 6 7 8 9 10  18 Energy 1 2 3 4 5 6 7 8 9 10  19 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 20 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 21 Job creation/employment 1 2 3 4 5 6 7 8 9 10  22 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  23 Cotton sector 1 2 3 4 5 6 7 8 9 10  24 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 25 1 2 3 4 5 6 7 8 9 10  assistance) 26 Rural development 1 2 3 4 5 6 7 8 9 10  Basic infrastructure (e.g., health centers, schools, 27 1 2 3 4 5 6 7 8 9 10  rural roads) 28 Global/regional integration 1 2 3 4 5 6 7 8 9 10  29 Food security 1 2 3 4 5 6 7 8 9 10  30 Natural resource management (e.g., mining) 1 2 3 4 5 6 7 8 9 10  31 Health 1 2 3 4 5 6 7 8 9 10  32 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  Agricultural development (i.e., agricultural 33 1 2 3 4 5 6 7 8 9 10  production, livestock, fishery) 34 Land tenure 1 2 3 4 5 6 7 8 9 10  35 Education 1 2 3 4 5 6 7 8 9 10  106 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Burkina Faso? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  5 Urban development 1 2 3 4 5 6 7 8 9 10  6 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  7 Regulatory framework 1 2 3 4 5 6 7 8 9 10  8 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  9 Poverty reduction 1 2 3 4 5 6 7 8 9 10  10 Fight against corruption 1 2 3 4 5 6 7 8 9 10  Domestic private sector development (e.g., 11 development of small and medium size enterprises/ 1 2 3 4 5 6 7 8 9 10  industries) 12 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  13 Water and sanitation 1 2 3 4 5 6 7 8 9 10  14 Cotton sector 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Health 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) Local development (e.g., community investments, 20 1 2 3 4 5 6 7 8 9 10  basic social services) 21 Job creation/employment 1 2 3 4 5 6 7 8 9 10  22 Land tenure 1 2 3 4 5 6 7 8 9 10  23 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  24 Energy 1 2 3 4 5 6 7 8 9 10  25 Rural development 1 2 3 4 5 6 7 8 9 10  26 Global/regional integration 1 2 3 4 5 6 7 8 9 10  27 Food security 1 2 3 4 5 6 7 8 9 10  Basic infrastructure (e.g., health centers, schools, 28 1 2 3 4 5 6 7 8 9 10  rural roads) 29 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 30 1 2 3 4 5 6 7 8 9 10  assistance) 31 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  Agricultural development (i.e., agricultural 32 1 2 3 4 5 6 7 8 9 10  production, livestock, fishery) 33 Natural resource management (e.g., mining) 1 2 3 4 5 6 7 8 9 10  107 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Burkina Faso? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Burkina Faso? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Burkina Faso The World Bank Group meets Burkina Faso’s C5 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C6. To what extent do you believe the World Bank Group measures and corrects its work in real time in Burkina Faso? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 108 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Burkina Faso, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Burkina Faso’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 109 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Burkina Faso Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Burkina Faso’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Burkina Faso? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Burkina Faso? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Burkina Faso The World Bank Group is not sufficiently selective in Burkina Faso, and it is involved in too many areas of 2 development. 3 Don’t know 110 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN BURKINA FASO F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Burkina Faso? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Burkina Faso’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government (i.e., finance CSO, NGO, media) 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Burkina Faso’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Burkina Faso, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Burkina Faso? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Burkina Faso 6 Don’t know 111 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Burkina Faso? (Choose no more than TWO) Social media (e.g., Facebook, blogs, Twitter, 1 7 Local newspapers YouTube, Flickr) 2 International newspapers 8 Internet 3 Local radio 9 Periodicals 4 International radio 10 Instant messaging 5 Local television 11 Other (please specify): ____________________ 6 International television G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face Social media (e.g., Facebook, blogs, Twitter, 1 6 to face meetings/discussions) YouTube, Flickr) 2 Mobile phones 7 e-Newsletters World Bank Group’s seminars/workshops/ 3 8 Instant messaging conferences World Bank Group’s publications and other 4 written materials 9 Other (please specify): ____________________ 5 World Bank Group’s website Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you have access to the Internet? Yes No G8 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G9 Yes No Twitter, YouTube, and Flickr)? 112 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION G: COMMUNICATION AND INFORMATION SHARING G10. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 113 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Burkina Faso? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 114 World Bank Group Country Opinion Survey 2016: Burkina Faso SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Burkina Faso? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Burkina Faso? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Ouagadougou city 2 East Region 3 North Region 4 Center-South Region 5 High Basins Region 6 Center-West Region 7 South-West Region 8 Center Region (other than Ouagadougou city) 9 Sahel Region 10 Central Plateau Region 11 Center-East Region 12 Cascades Region 13 Center-North Region 14 Mouhoun Buckle Region Thank you for completing the survey! 115