The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Burkina-Faso eGovernment Project (P155645) AFRICA | Burkina Faso | Digital Development Global Practice | IBRD/IDA | Investment Project Financing | FY 2017 | Seq No: 5 | ARCHIVED on 01-Aug-2019 | ISR38044 | Implementing Agencies: Ministry of Economy, Finance and Development, Ministry of Digital Economy (ICT) and Posts Development, National Agency of ICT Promotion Key Dates Key Project Dates Bank Approval Date: 18-Jan-2017 Effectiveness Date: 29-Jun-2017 Planned Mid Term Review Date: 07-Nov-2019 Actual Mid-Term Review Date: -- Original Closing Date: 30-Jun-2022 Revised Closing Date: 30-Jun-2022 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) Proposed Development Objective(s) The proposed Project Development Objective (PDO) is to improve capacity and use of ICTs by the public administrations and agencies for (i) the provision of information and public e-services and (ii) to foster entrepreneurship inthe digital economy, with a specific focus on agriculture and rural areas. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name (1) Enabling Environment for e-Government, including Policy, Legal and Regulatory Frameworks:(Cost $3.00 M) (2) Data Management and Digital Platform for e-Service Delivery:(Cost $10.00 M) (3) Foster Local Skills and Entrepreneurship in the Digital Economy:(Cost $4.50 M) (4) Project Management, Monitoring and Evaluation.:(Cost $2.50 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Substantial Substantial 8/1/2019 Page 1 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Implementation Status and Key Decisions In accordance with national laws, the Steering Committee has now been replaced by a Budget Program Review Committee. The first meeting of the Review Committee for the Ministry of Development of Digital Economy was held on 21 December 2018. The Committee validated eBurkina Implementation Report for 2018 and the Annual Working and Budget Plan (PTBA) for 2019 and the progress in 2019 in their latest session in June 2019. Based on progress noted during latest support missions in February/March and April 2019, the progress towards achievement of the Project Development Objectives (PDO) implementation remains Satisfactory as most activities are under way and some completed within initial period since project effectiveness and there are preliminary results in all components. eBurkina project is on track towards achievement of PDO during project duration and initial results on PDO-level and intermediate indicators are showing positively. Regarding project objectives and PDO-level indicators and Intermediate indicators, there has been noted progress regarding some of the indicators and some targets have been met or overcome. Therefore rating is kept at as Satisfactory. People trained through the project is on track and evolving positively; Government entities (including line ministries and agencies) and public institutions that publish their information using open data has been already met, at this stage around 40 public institutions are publishing open data putting Burkina Faso as an example in that area for the region; there is an e-Government strategy and technical framework under publication; 140 municipalities are publishing their performance indicators as open data and this is done in collaboration with the SUPERMUN initiative and it puts Burkina Faso as a pioneer in this area. In the last months, the Agency (ANPTIC) and the PIU have demonstrated strong dedication and capacity of adaptation with now 15 critical contracts (mainly for Components 2 and 3) signed and first deliverables completed; this has boosted substantially disbursement from 8% to almost 30% in 6 months. In the next 6 months and during the next review, the team will monitor this positive trend and will re-evaluate the implementation progress and component's performance and results to adjust the rating for implementation progress. Additionally, there has been progress across all components. On a total of around twenty activities currently ongoing or under final stages of procurement, three specific crucial studies on new eGovernment strategy, open source plan and cybersecurity framework are now completed, 15 key contracts have been signed including major activities such as new central government website for citizens (Guichet Virtuel de l’Administration), as well as applications specific to internal business processes and re-engineering (missions, documents, public agencies) encompassed in the e- Government platform and migrating applications to the Government Cloud as well as supporting intranet, archiving and government email (in collaboration with DANIDA and Luxemburg-funded projects). Among key activities, the Authorities, led by HE Prime Minister and the Cabinet including HE Minister of Digital Economy, inaugurated the incubator in Ouagadougou on July 18 and launched the first digital platform. These are major milestones for promoting digital skills, job creation and entrepreneurship on one hand and promoting Public Administration modernization and digitization, pushing digital government agenda in Burkina Faso. Component 1 : e-Government, Open Source and Cybersecurity Strategies validated and waiting Cabinet approval before publication. Component 2: completion of the single Digital Government Portal (known as Guichet Virtuel), including 4 online services and several other key websites for the administration, the revamped Open Data Portal, Supermun platform and Mobile Data Collection toolkit, the Système Intégré de Gestion des Établissements Publics de l'État (SIGEP), the Plateforme intégré de gestion des missions de l'administration publique (CIM), the Système intégré de gestion électronique et d'archivage de documents et d'outils de collaboration pour l'administration publique (SIGED). Next activities will include deployment of the second incubator in Bobo-Diolasso, which is a critical milestone for the project and will need support from the authorities and mobilizing the digital ecosystem, support to Open Data, and GIS platform. Training and mentorship for civil servants and other stakeholders in the Digital ecosystem is being undertaken and will be expanded. The Project team will review the effective launch of all these contracts during the next support mission planned in the third quarter of 2019. In addition, new activities are expected to be contracted in the next 6 months, including: Study for the extension of the RESINA (national administration network), technical support on Digital and IT Governance within the administration, and e-patient (Dossier Patient), Digital Platforms and e-services to support Local Governments and Decentralization, Digital Platform (video support) for Agriculture, extension of one-stop-shop (Guichet Virtuel) and implementation of Cybersecurity strategy. The implementation per component, (except component 2 that will be reviewed along with overall implementation progress and FM pending positive trend in the next months) as well as procurement aspects and M&E are all evaluated as Satisfactory at this stage. Regarding project management, the ANPTIC (PIU) has also progressed well in the implementation of activities and completing procurement processes as well as monitoring progress of the project and engaging with key stakeholders (e.g. tech-hubs and digital ecosystem, operators) and key beneficiaries (e.g. other line Ministries such as Ministry of Agriculture, Water, Economy and Finance). Finally, the project looks at supporting the Authorities and key stakeholders in the definition of Digital Government ("Digital by default") and whole- of-Government approach as well as the implementation of ICT standards, cybersecurity and interoperability within the government, ensure change management and increase the level of adoption and uptake of e-Services and applications from civil servants. Regarding the different components' implementation progress and detailed status: -Component 1:  Activity 1.1 and 1.2: Review and upgrade of the e-Government and elaboration of the Open Source strategy: Studies completed and publication of the Strategy (to be endorsed by the Cabinet) under way;  Activity 1.3: Support to the establishment of a dedicated governance and institutional framework for e-Government: Study to support legal framework under preparation;  Activity 1.4: Support cybersecurity: Strategy including detailed roadmap focusing on ANSSI agency as well as General Framework for Security ("RGS") completed and pending adoption by the Cabinet;  Activity 1.5: Support implementation of the interoperability framework and data management across the Administration: study on Framework for Information System Urbanization under preparation; Support to implementation of technical framework under preparation; Elaboration of a training plan for IT staff within Government ongoing. 8/1/2019 Page 2 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Other activities under way or at advanced procurement stages for Component 1 include: Study to support IT Governance within Government; Study to support network infrastructure of the administration (RESINA); Feasibility study on certification authority and digital certification policy; Support to implementation of RGI, RGS, SMQ, and IS Urbanization frameworks within the administration; Study on digital inclusion of people with disabilities; Feasibility study on digital patient record. -Component 2:  Activity 2.1: Deployment of Digital Platform for e-Service Delivery for simplifying and reducing the cost of implementation of e-Services: deployment of applications regarding electronic management and documents archiving, management of official missions, management of semi-autonomous Public Institutions of the State all under on the uptake and deployment phases.  Activity 2.2: Strengthening data management and open data in key sectors: Burkina Faso held the first Francophone African Open Data Conference with support from World Bank, GODAN, OD4D, AFD and participation from multiple African countries. Two activities are now under way: support to the Burkina Open Data Initiative; and ii) support to Supermun, open data standards and data collection;  Activity 2.4: The activity Deploying an online digital platform for rural and agricultrure (linking with geospatial information system (GIS) for rural development and food security management) is under way;  Activity 2.5: The activity Implementing an information platform aimed at providing relevant information for rural development has been redefined to include additional data on soil and plants: procurement will be launched in 2019;  Activity 2.6: Establishing a nationwide, annual municipal performance tracking system that provides reliable, timely open data on the performance and institutional capacity of local governments has been ongoing thanks to an individual consultant and a workshop on Municipal Data Performance was held on March 21, 2018 and close collaboration with PACT project under SUPERMUN initiative has been strengthened with the publication for the first time of annual municipal indicators on the BODI website (in open data format). To support this activity further and to ensure efficiency, it has been merged with open data standards and data collection activities as part of a procurement that is about be completed. Other activities approved with procurement to be launched in 2019 for Component 2: Development of e-Services and platforms for communes and Régions; Implement National Open Data Address Register for Ouagadougou. -Component 3:  Activity 3.1: Feasibility Study to support business model, governance and programs of incubators completed;  Activity 3.2: Incubator in Ouagadougou has been done and trainings as well as entrepreneurship support and digital ecosystem promotion will happen there. the next stage is to open an incubator in Bobo-Dioulasso, and using lessons learned from the first process.  Activity 3.3: Ongoing training, events and workshops around digital economy happened (e.g. National Internet Week as one of the milestones) and training plan for the ecosystem is under way.  Activity 3.4 and 3.5: Developing and implementing a strategy to stimulate the production of local digital content, including competition and communication, with a special focus on the agricultural and rural sectors and Strengthening the capacity of the MDENP and the ANPTIC to lead and promote the digital economy agenda: activities to foster local skills and entrepreneurship as well as training to strengthen the capacity of MDENP and ANPTIC have been ongoing. Further training and support to open data community and digital ecosystem through events and competitions are planned for this year. -Component 4: Regarding technical and project management support, recruitment processes have been completed for PIU experts (e.g. operations officer, communications specialist, data scientist, M&E and Procurement specialists) that will be supporting the ANPTIC (PIU) during the implementation of eBurkina project. To support effective deployment of digital platforms across the Administration and facilitating uptake, the Agency is recruiting 5 engineers experts in that area. An additional procurement specialist also joined the PIU recently to support the Implementing Agency and help to accelerate implementation. Trainings have been conducted to support the capacity of the ANPTIC (Implementing Agency) for project management and procurement and additional trainings and study tours focusing on technical topics and knowledge exchange are planned for next months, including study tours and technical trainings. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High High High Macroeconomic Substantial Substantial Substantial Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Sustainability Substantial Substantial Substantial 8/1/2019 Page 3 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Fiduciary Substantial Substantial Substantial Environment and Social Moderate Moderate Moderate Stakeholders Moderate Moderate Moderate Other Substantial Substantial Substantial Overall Substantial Substantial Substantial Results PDO Indicators by Objectives / Outcomes To improve capacity and use of ICTs by the public administrations and provision of e-services IN00728651 ►People using the Digital Platform for e-Service Delivery (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 5,000.00 Date 02-Jan-2017 10-Jul-2018 16-Jul-2019 30-Jun-2022 e-services were not yet deployed - tracking of users will start of the recent deployments Comments: IN00728653 ►e-Services deployed through the Digital Platform for e-Service Delivery, including number of e-Services targeting rural areas (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 4.00 5.00 Date 02-Jan-2017 17-May-2017 16-Jul-2019 30-Jun-2022 e-Services are now available on www.servicepublic.gov.bf/ Comments: IN00728655 ►Public authorities and external producers providing information as open data on the portal data.gov.bf (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 31.00 40.00 40.00 100.00 Date 30-Nov-2016 31-Dec-2018 16-Jul-2019 30-Jun-2022 Updated Comments: To foster entrepreneurship in the digital economy IN00728652 ►Startups, SMEs and Civic tech incubated (number) (including percent focusing on agriculture or rural areas) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 30.00 8/1/2019 Page 4 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Date 02-Jan-2017 17-May-2017 19-Jul-2017 30-Jun-2022 Incubator program has just been launched in July 2019. Comments: IN00728654 Percentage of ICT projects incubated and targeting rural areas (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 33.00 IN00728656 ►People trained under the project (including percentage of women) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 556.00 970.00 5,000.00 Date 02-Jan-2017 31-Dec-2018 31-May-2019 30-Jun-2022 The project will focus on increasing people trained to reach end target and measures are in place in that Comments: regard. IN00728657 Percentage of women trained under the project (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 32.00 32.00 40.00 Intermediate Results Indicators by Components (1) Enabling Environment for e-Government, including Policy, Legal and Regulatory Frameworks IN00728658 ►Publication of a national e-Government strategy (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 31-Dec-2020 The strategy is pending official endorsement (at Cabinet level) but has been finalized and endorsed by Comments: key public stakeholders. IN00728662 ►Publication of an e-Government technical framework (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No Yes Yes Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 31-Dec-2019 The framework is available. Comments: (2) Data Management and Digital Platform for e-Service Delivery IN00728659 8/1/2019 Page 5 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) ►Unique users of GIS e-Service for rural development and food security management (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 4,000.00 Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 30-Jun-2022 GIS platform is under implementation. Comments: IN00728663 ►Unique users of the e-Service for agricultural markets information (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40,000.00 Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 30-Jun-2022 Procurement process is finalizing for this activity. Comments: IN00728665 ►Number of municipalities having their performance indicators available as open data (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 140.00 140.00 350.00 Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 30-Jun-2022 New data collection campaign is ongoing for the municipalities. Comments: (3) Foster Local Skills and Entrepreneurship in the Digital Economy IN00728660 ►Incubator open to the public (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No Yes Yes Date 02-Jan-2017 31-Dec-2018 18-Jul-2019 30-Jun-2022 Incubator in Ouagadougou is now open. Comments: IN00728664 ►Number of visitors at the incubator including women (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 70.00 5,000.00 Date 02-Jan-2017 31-Dec-2018 18-Jul-2019 30-Jun-2022 Incubator in Ouagadougou has just opened. Comments: IN00728666 Percentage of women visiting the incubator (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target 8/1/2019 Page 6 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Value 0.00 0.00 30.00 40.00 (4) Project Management, Monitoring and Evaluation. IN00728661 ►Citizens consulted for the design and delivery of e-Services (citizen engagement) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 208.00 1,000.00 Date 01-Feb-2017 31-Dec-2018 16-Jul-2019 30-Jun-2022 The Agency and the PIU are putting measures in place to increase outreach to citizens and are Comments: undertaking consultations to reach results expeected. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P155645 IDA-59430 Effective USD 20.00 20.00 0.00 6.03 15.23 28% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P155645 IDA-59430 Effective 18-Jan-2017 03-Mar-2017 29-Jun-2017 30-Jun-2022 30-Jun-2022 Cumulative Disbursements 8/1/2019 Page 7 of 8 The World Bank Implementation Status & Results Report Burkina-Faso eGovernment Project (P155645) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 8/1/2019 Page 8 of 8