The World Bank Report No: ISR13317 Implementation Status & Results OECS Countries OECS E-Government for Regional Integration - St. Vincent & the Grenadines (APL 2) (P117087) Public Disclosure Copy Operation Name: OECS E-Government for Regional Integration - St. Vincent & Project Stage: Implementation Seq.No: 7 Status: ARCHIVED Archive Date: 06-Mar-2014 the Grenadines (APL 2) (P117087) Country: OECS Countries Approval FY: 2010 Product Line: IBRD/IDA Region: LATIN AMERICA AND CARIBBEAN Lending Instrument: Adaptable Program Loan Implementing Agency(ies): Key Dates Board Approval Date 15-Dec-2009 Original Closing Date 31-Aug-2013 Planned Mid Term Review Date 10-Oct-2011 Last Archived ISR Date 06-Aug-2013 Effectiveness Date 15-Apr-2010 Revised Closing Date 28-Feb-2014 Actual Mid Term Review Date 17-Oct-2011 Project Development Objectives Project Development Objective (from Project Appraisal Document) The overall development objective of the project is to promote the efficiency, quality, and transparency of public services throughthe delivery of regionally integrated e- government applications that take advantage of economies of scale. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Project Management 0.65 Horizontal E-Government Interventions 3.54 Vertical E-Government Interventions 4.93 Overall Ratings Public Disclosure Copy Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Moderate Moderate Implementation Status Overview Note: this ISR also covers P100635 (EGRIP-Gren, EGRIP-STL and EGRIP-Dom for Grenada, St. Lucia and Dominica). This ISR is filed to document the (1) implementation support mission undertaken in December 2013 via VC and (2) the joint implementation support and implementation completion mission in St. Lucia during January 16 - 22, 2014. It is the last ISR for this project, which is slated to close on February 28th, 2014. Page 1 of 6 The World Bank Report No: ISR13317 The project was restructured in June 2013 to extend the closing date by 6 months and cancel activities to reallocate funds to prioritized eGovernment systems. It is currently undertaking the last deliverables and activities, and gearing down its implementation for closure at the end of February 2014. Disbursement rates have reached high 99th percentiles. The Procurement Plan is completed. Public Disclosure Copy The project will close effectively fully disbursed, having implemented, among other deliverables, an eTax Filing system through which citizens and businesses in the four countries can file their taxes online, a regionally harmonized multi-purpose e-ID system, with which persons in the four countries receive a regionally unique ID number, a regional procurement system for pharmaceuticals, which allows all OECS countries to electronically procure pharmaceuticals together, and a harmonized suite of eGovernment legislation. Locations Country First Administrative Division Location Planned Actual St. Vincent Saint George Parish of Saint George ✔ Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Average number of days to complete VAT tax Days Value 1.00 1.00 1.00 filing Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments To be updated following focus End target is less than < 1. group meetings in Feb, 2014. Average amount of time to process a Days Value 14.00 7.00 7.00 Pharmaceuticals procurement requisition order Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments This data is for the first, This data is for the first, smaller procurement cycle for smaller procurement cycle for ARV drugs. It is to be updated ARV drugs. It is to be updated for ICR following substantive following substantive procurement cycle of over procurement cycle of over 800+ items in March 2014. 800+ items in March 2014. Number of new e-government applications Number Value 0.00 9.00 9.00 Public Disclosure Copy offered or upgraded under the project Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments 1 OECS Pharmaceutical Procurement Service E- tendering System 4 eTax Filing Systems 4 Multi Purpose eID Systems Page 2 of 6 The World Bank Report No: ISR13317 Quality measured through focus groups by end Text Value 0 1 3 users of the following three systems: (1) Date 27-May-2008 01-Feb-2014 31-Aug-2013 eProcurement System for Pharmaceuticals; (2) Comments One focus group is Three focus groups will be eTax Filing System; (3) Multi-Purpose eID Public Disclosure Copy system completed; other focus completed (and reporting will groups are in progress. be provided) by end of Reporting on quality February 2014. measured will be provided by end of February2014. Online publication of pharmaceutical Number Value 0.00 4.00 4.00 procurement awarded contracts Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments Verification pending by M&E Verification pending by M&E Consultant Consultant Publication of an OECS e-Government Yes/No Value No Yes Yes regionally harmonized legislation bill, approved Date 27-May-2008 24-Jan-2012 28-Feb-2014 by the OECS Authority Comments The OECS Authority - the body of Prime Ministers and the Chief Ministers for the OECS Member countries, approved this set of harmonized e-Government legislation on 24 January 2012. Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target Regional consensus by OECS countries on a Yes/No Value No Yes Yes CARICOM e-Government strategy, to which Date 27-May-2008 01-Feb-2014 28-Feb-2014 OECS have contributed, is reached through Comments OECS country agreement to the strategy report at CARICOM meetings Public Disclosure Copy Definition and publication of regional e- Yes/No Value No No Yes Government standards, enterprise architecture, Date 27-May-2008 01-Feb-2014 28-Feb-2014 interoperability framework and total cost of Comments The reports are all completed. ownership documents by the OECS Secretariat Publication by OECS Secretariat is pending. A decision has been made to publish them. Page 3 of 6 The World Bank Report No: ISR13317 Regional Consensus by EGRIP countries on Yes/No Value No Yes Yes the approval of the new institutional framework Date 27-May-2008 01-Feb-2014 28-Feb-2014 is reached at an EGRIP meeting Comments Public Disclosure Copy Detailed design and implementation of a Multi- Number Value 0.00 4.00 8.00 Purpose ID system linked to two core user Date 27-May-2008 01-Feb-2014 28-Feb-2014 agencies, including issuance of ID numbers Comments Two points awarded to each Multipurpose e-ID systems country (giving a total of 8 have been delivered to the points) that has successfully countries, installed, implemented the multipurpose operational, test populations ID system (one point) and have been registered and connected it to between two issued ID numbers. core user agencies (e.g. Civil Connections between two Registry and Electoral Office) core user agencies are (one point) pending. Percentage of population in participating Percentage Value 0.00 0.00 10.00 EGRIP countries covered in the Multi-Purpose Date 27-May-2008 01-Feb-2014 28-Feb-2014 eID system Comments In all countries, test populations have been registered (e.g. newborns, civil servants). Countries to submit data in February 2014. Completion of standard Public Financial Number Value 0.00 4.00 4.00 Management reports and SmartStream Date 27-May-2008 30-Nov-2012 28-Feb-2014 operating procedures in each country Comments (Date of delivery is updated from the one entered in the ISR of P100635) Number of persons trained in generating Number Value 0.00 29.00 25.00 standard SmartStream reports Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments DOM 6 SLU 16 Public Disclosure Copy GRE 4 SVG 3 Total number of Tax declarations filed online Percentage Value 0.00 0.00 10.00 through the tax e-filing system as a percentage Date 27-May-2008 01-Feb-2014 28-Feb-2014 of total tax declarations filed (VAT) Comments Data to be submitted by Inland Revenue departments in February 2014. So far, a total of 212 submissions of tax declarations have been received in the four countries. Page 4 of 6 The World Bank Report No: ISR13317 Grenada has collected ~ $100,000 (~EC$300,000) through the online ePayment system for the tax Public Disclosure Copy declarations. Number of new suppliers registered through Number Value 0.00 22.00 20.00 eProcurement system for pharmaceuticals Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments TBC by M&E Consultant Reduction of administrative costs of OECS Percentage Value 0.00 0.00 10.00 pharmaceutical procurement Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments Data to be submitted in February 2014. Implementation of an Open Source Health Yes/No Value No Yes Yes Information System (HIS) for Dominica Date 27-May-2008 01-Feb-2014 28-Feb-2014 Comments Delivery date was earlier; date to be updated. Data on Financial Performance (as of 10-Dec-2013) Financial Agreement(s) Key Dates Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date P117087 IDA-46500 Effective 15-Dec-2009 18-Feb-2010 15-Apr-2010 31-Aug-2013 28-Feb-2014 Disbursements (in Millions) Project Ln/Cr/Tf Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P117087 IDA-46500 Effective XDR 1.50 1.50 0.00 1.50 0.00 100.00 Disbursement Graph Public Disclosure Copy Page 5 of 6 The World Bank Report No: ISR13317 Public Disclosure Copy Key Decisions Regarding Implementation The Implementation Completion Report (ICR) process to evaluate the outputs and outcomes of the project has begun with the January 2014 mission to St. Lucia. The contracts, warranties and maintenance agreements for the eGovernment systems are being handed over to the Governments of St. Lucia, St. Vincent and the Grenadines, Dominica and Grenada, as well as to the OECS Secretariat. The Secretariat intends to bring on board an eGovernment Specialist who will be tasked with following up on eGovernment activities emanating out of EGRIP Restructuring History Level 2 CD Decision on 31-Jul-2013 Related Projects There are no related projects. Public Disclosure Copy Page 6 of 6