SFG3947 V1 RAP OF DHANBAD STORM WATER DRAINAGE PROJECT RESETTLEMENT ACTION PLAN OF DHANBAD STORM WATER DRAINAGE PROJECT FOR DHANBAD MUNICIPAL CORPORATION UNDER JHARKHAND MUNICIPAL DEVELOPMENT PROJECT November-2017 RAP OF DHANBAD STORM WATER DRAINAGE PROJECT 3|P a g e RAP OF DHANBAD STORM WATER DRAINAGE PROJECT CONTENTS ACRONYMS & ABBREVIATION ....................................................................................................... 7 executive summary....................................................................................................................... 2 E 1. introduction and background.................................................................................................. 2 E 2. brief description of the project................................................................................................ 2 E 3. Alternative analysis ................................................................................................................ 2 E 4. scope of land aacquisition and Social Impacts .......................................................................... 3 CHAPTER 1: INTRODUCTION AND METHODOLOGY ......................................................................... 8 1.1 BACKGROUND ............................................................................................................... 8 1.2 BACKGROUND OF THE PROJECT...................................................................................... 8 1.3 OBJECTIVE AND NEED FOR RESETTLEMENT PLAN.......................................................... 10 1.4 SCOPE OF IMPACT........................................................................................................ 10 1.5 APPROACH AND METHODOLOGY.................................................................................. 11 1.6 REPORTING REQUIREMENTS ........................................................................................ 12 CHAPTER 2: ANALYSIS OF ALTERNATIVES ..................................................................................... 14 2.1 INTRODUCTION ........................................................................................................... 14 CHAPTER 3: EVALUATION OF SOCIAL IMPACTS ............................................................................. 19 3.1 INTRODUCTION ........................................................................................................... 19 3.2 impact on structure and their type................................................................................ 19 Type of structures.................................................................................................................. 20 No............................................................................................................................................. 20 %age ........................................................................................................................................ 20 3.3 socio-economic profile of project affected households .................................................. 23 6.07 .......................................................................................................................................... 23 Household type ...................................................................................................................... 24 4|P a g e RAP OF DHANBAD STORM WATER DRAINAGE PROJECT No............................................................................................................................................. 24 %age ........................................................................................................................................ 24 3.4 Provision to update information ................................................................................... 24 3.5 conclusion ................................................................................................................... 24 chapter 4: stakeholder consultation.................................................................................. 26 4.1 introduction ................................................................................................................ 26 4.2 method of consultation .............................................................................................. 26 4.3 Identification of Stakeholders and Methods for Consultation ......................................... 27 4.4 levels of stakeholder consultation ............................................................................. 29 4.5 Details of community consultations .......................................................................... 30 4.6 consultation with governmnet officials ...................................................................... 33 4.7 disclosure of project information ................................................................................ 40 chapter 5: R&R principal, resettlement framework and entitlement framework .................. 42 5.1 INTRODUCTION ........................................................................................................... 42 5.2 regulatory frameworK .................................................................................................. 42 5.3 APPLICABLE NATIONAL & STATE REGULATIONS ............................................................. 43 5.4 World bank safeguard policies ...................................................................................... 46 5.5 GAP analysis between country laws and world bank safeguard policies........................... 49 5.6 resettlement policy framework (rpf) for jharkhand municipal developemnr project (jmdp) 49 5.7 objective and scope of rpf for jmdp............................................................................... 50 5.8 revision/ modification of rpf ......................................................................................... 51 5.9 definition for entitlement framework............................................................................ 51 5.10 methods for assessment of replacement cost ................................................................ 55 5.11 entitlement matrix and resettlement measures ............................................................. 56 CHAPTER 6: INSTITUTIONAL ARRANGEMENT FOR IMPLEMENTATION ............................................ 62 6.1 general........................................................................................................................ 62 6.2 PROJECT MANAGEMENT CONSULTANTS ....................................................................... 67 6.3 CONSTRUCTION SUPERVISION AND QUALITY CONTROL CONSULTANT ............................ 68 6.4 TRAINING AND SKILL UP-GRADATION............................................................................ 68 Chapter 8: Estimated cost and r&r budget...................................................................................... 1 8.1 introduction .................................................................................................................. 1 8.2 compensation for the loss of structure ............................................................................ 1 8.3 r&r assistance to project affected families....................................................................... 1 5|P a g e RAP OF DHANBAD STORM WATER DRAINAGE PROJECT 8.4 total R&r budget............................................................................................................ 2 6....................................................................................................... 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Bookmark not defined. chapter 9: IMPLEMENTATION SCHEDULE OF RAP ........................................................................... 3 chapter 9: grievance redressal mechanism ..................................................................................... 3 9.1 introduction .................................................................................................................. 3 9.2 grievnace redressal mechnaism for the sub-project ......................................................... 3 chapter 10: monitoring and evaluation .......................................................................................... 1 10.1 introduction .................................................................................................................. 1 List of Tables Table 1: Overview of positive and negative impacts in two scenarios: (i) With project and (ii) “With-out project” ..................................................................................................... 15 Table 2: Type of structures affected (Encroacher and Squatter)..................................... 19 Table 3: Type of commercial structure ............................................................................... 20 Table 4: Type of construction .............................................................................................. 20 Table 5: Ownership of properties ........................................................................................ 21 Table 6: Occupancy status of affected properties............................................................. 23 Table 7: Social stratification of PAHs .................................................................................. 23 Table 8: Vulnerable Groups.................................................................................................. 24 Table 9: Stakeholder Identification Matrix .......................................................................... 27 Table 10: Stakeholders identified and methods used....................................................... 28 Table 11: Details of Consultations....................................................................................... 30 Table 12: Summary of Community consultation ............................................................... 31 Table 13: Findings of Public Consultations ....................................................................... 31 Table 14: State Level Consultation...................................................................................... 33 Table 15: City Level Consultation........................................................................................ 33 Table 16: Findings of Consultation with Government Officials ....................................... 35 Table 17: Information Sharing at Different Sub-project Stages ....................................... 40 Table 18: Applicable Environmental Regulations of GoI and GoJ .................................. 44 Table 19: Applicability of WB Safeguard Policies for the Project.................................... 47 Table 20: Gap between Country Laws and World Bank Safeguards Policy ................... 49 Table 21: Entitlement Matrix................................................................................................ 57 Table 22: Training and Skill up-gradation........................................................................... 69 Table 23: Dhanbad SWD Project Resettlement Budget ...................................................... 2 Table 24: Activity wise Implementation Schedule ............................................................... 1 List of Figures Figure 1: Approach and Methodology........................................ 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Bookmark not defined. 6|P a g e RAP OF DHANBAD STORM WATER DRAINAGE PROJECT Figure 2: Institutional Arrangement for safeguards management .................................. 66 Figure 3: JMDP Institutional Arrangement ......................................................................... 66 ACRONYMS & ABBREVIATION AAQ Ambient Air Quality BIS Bureau of Indian Standard BMTP C Building Materials & Technology Promotion Council CGWA Cent ral Ground Water A uthority CoI Corridor of Impact CSR Corporate Social Responsibility CTE Cons ent to Establish DEM Digital Elevation Model DG Diesel Generator DMC Dhanbad Municipal Corporation DNB Diplomate of National Board EHS Environmental Healt h Safety EMP Environmental Management Plan ESMF Environmental and Social Management Framework ESIA Environment and Social Impact Assessments EPC Engineering Procurement Construction FGD Focus Group Discussion GRC Grievance Redressal Cells HSSE Healt h Safety Social Environment IFC International Financ e Corporation IMD Indian Meteorological Department JMDP Jharkhand Municipal Development Project JSEB Jharkhand State Electricity Board JSPCB Jharkhand State Pollution Control Board JUIDCO Jharkhand Urban Infrastructure Development Company Limited KII Key Informants Interview NH National Highway NHA I National Highway Authority of India NOC No Objection Certificate NSR Noise Sensitive Receptors OF Outfall OP Operating Procedure PAP Projects Affected Persons PIA Project Impact Area PIU Project Implementing Unit PM Particulate Matter PMU Project Management Unit RCC Reinforced Cement Concrete RoW Right of Way SES Socio Economic Survey SWD Storm Water Drainage UDHD Urban Development and Housing Department ULB Urban Local Bodies 7|P a g e RAP OF DHANBAD STORM WATER DRAINAGE PROJECT EXECUTIVE SUMMARY E 1. INTRODUCTION AND BACKGROUND The Urban Development and Housing Department (UDHD), Government of Jharkhand has designed Jharkhand Municipal Development Project (JMDP) with an objective to improve urban service delivery and urban management capacities in selected Urban Local Bodies (ULBs). JMDP entails planning and implementation of multiple sub-projects across different districts in Jharkhand. Government of Jharkhand has identified Jharkhand Urban Infrastructure Development Company Ltd. (JUIDCO Ltd.) as the primary implementing agency for executing the JMDP. The Government of Jharkhand is seeking financial support from the World Bank towards the cost of the JMDP and intends to apply part of the funding received for consulting services for preparing Environmental and Social Management Framework (ESMF) and conducting the Environment and Social Impact Assessments (ESIAs) for the selected priority sub projects. Dhanbad Storm Water Drainage has been selected as one of the sub-projects for implementation under JMDP. The project is aimed to improve the storm water flow in urban drainage networks based on city wide drainage master plans and designs. Roadside drains are proposed to be improved to alleviate major inundation from rainfall and reduce water-logging problems within the core urban areas. The proposed project is situated within Dhanbad city and Sindri city, in Dhanbad district in the state of Jharkhand. E 2. BRIEF DESCRIPTION OF THE PROJECT The proposed work under this sub-project of storm water drainage system of Dhanbad town includes construction of 153.95 km (Dhanbad area: 112.26km and Sindri area: 41.70 km) new drains with silt traps at catch basins, 94 outfall structures (19 outfalls discharging in Ponds, 40 outfalls discharging on culvert, 26 outfalls discharging in river/ drain, and 9 outfalls connecting to roads made by the road consultant) have been proposed. It is proposed to construct all drains up to 0.6 m depth in brick masonry and drains exceeding 0.6 m depth in RCC to have proper stability and strength. It is also proposed to cover RCC drains of type A and B with pre-cast RCC covers and RCC type C with cast in situ covers. E 3. ALTERNATIVE ANALYSIS The analysis of alternatives is one of the most important exercises that need to be carried out to find the feasible alternatives for the proposed project with respect to site, technology, design, and operation. For this sub-project, the analysis of alternatives was done considering the “with and without project scenarios” which considered the potential social impacts, both positive and negative, of the sub-project. The analysis concluded that the proposed project will havesubstantial impacts on structures and livelihood of people occupying the road Right of Way, however the larger environmental value of the project greatly outweighs the negative social and environmental impacts that will be generated due to project activity. The these impacts can be managed through appropriate mitigation measures. The proposed project is expected to benefit the Dhanbad Town, as it will help in achieving better sanitary conditions in the town. Thus, with respect to the overall developmen t of the area, ‘With project’ scenario is found to be most feasible. E 4. SCOPE OF LAND AACQUISITION AND SOCIAL IMPACTS Construction of drains along the roads and outfall structures will not require any land acquisition. The construction of drains will primarily be located within the ROW of the roads, government lands or government office premises as confirmed from the DPR and discussions with authorities at site. The existing ROW is encroached and thus to analyse the level of impacts on the structures and the livelihood of the families doing business within the existing ROW, a census survey of the affected families was conducted of potential Project affected persons. Based on the census survey it is estimated that:  In total, 6568 private structures will be affected due to this project  All the affected families are non-titleholders i.e. either encroachers or squatter. About 57 percent of the properties affected are under commercial use.  About 91 percent of the affected structures are either temporary or semi- permanent structure.  In this project, 913 households will be physically displaced and 1073 will be economically displaced and 479 mobile vendors will be affected. E 5. PUBLIC CONSULTATION The consultation programme has been segregated and conducted at several levels, such as State Level, District/City/ULB level. Various techniques had been used during consultation with stakeholders, viz., interviews, public meetings, group discussions etc. The primary stakeholders that were identified for consultations for the Dhanbad storm water drainage 3|P a g e project are the PAPs and the direct beneficiaries. The secondary stakeholders include other individuals and groups, viz., the ULBs, other Governmental/Quasi-governmental departments, etc. Public Consultations were carried out at major settlements and at critical locations where PAP’s opinions/ perceptions were recorded after informing them about the project. Information pertaining to the sub-project like work schedule, procedures involved, project component, likely impacts, entitled grievance redressal mechanisms was disseminated. Local people participated in the consultations and gave their valuable suggestions on various aspects of the project. In addition to the above specific public consultations and FGDs, the peoples were also consulted during the Census Survey. It was concluded from the community consultation that people in general supported the project and are ready to cooperate. They agreed that the proposed project will solve the problem of water logging in the area. At the same time, at few locations were the government land along the drains are encroached by the encroachers and squatters, were also concerned about the loss of livelihood that may arise due to the project. It was informed to them that mitigation measures to compensate the loss of assets and livelihood will be undertaken by the implementing agency. It was requested by them that Executing Agency should incorporate proper traffic safety measures to reduce accidents, once the construction of drains along the road is over and roads are operational. It was informed to them that special care will be taken for traffic safety and Traffic management plan will be made in consultation with local authority and will be implemented by contractor to reduce the traffic impacts and local inconvenience. A consultation with the government officials was also conducted which was attended by officials from Jharkhand State Pollution Control Board, Department of Environment and Forests, Ministry of Drinking water and Sanitation, Water Resource Department, Welfare Department and Labour Commissioner. During the consultation, all agreed that this Storm Water drainage project will save the city from water logging. Improved storm water drainage system will bring solution to issues related to sewerage, sanitation and solid waste for the people of Dhanbad. E 6. RESETTLEMENT ACTION PLAN Review of National and State level policies and procedures ushers that legal and administrative procedures applicability may vary from State to State and also there are gaps between Resettlement and Rehabilitation Policies of the country and certain states and the Bank’s Safeguard Policies. Hence, a specific Environment and Social Manageme nt Framework (ESMF) has been formulated for JMDP to bridge the gaps and to conform to the 4|P a g e provisions of World Bank’s operational policies related to Environment, Involuntary Resettlement and Indigenous Peoples. ESMF includes a Resettlement Policy Framework which will help to expedite the process and facilitate consistent preparation of RAPs and STPPs (if applicable) across all the sub-projects to be undertaken under JMDP. The Resettlement Policy framework has been formulated to lay down the principles and procedures for management of resettlement impacts caused by the JMDP project and entitlements matrix for the project affected eligible Persons. This Resettlement Policy framework shall apply to all sub-project under JMDP, including Storm Water Drainage project, whether partly or fully funded by World Bank during the entire period of loan assistance. Hence, this Resettlement Action Plan is prepared. The census survey date 20th June 2017, of potential PAPs, will serve as the cut-off date for establishing eligibility for entitlements. The RAP will be implemented over a period of 24 months. As a part of its disclosure requirement, this draft RAP shall be made available to the public in accordance with relevant provisions of the RTI Act. The draft RAP after approval of World Bank can be accessed at the website of JUIDCO www.juidco.jharkhand.gov.in as well as in the website of Dhanbad Municipal Corporation (www.dmcdhanbad.gov.in) for feedback and comments from stakeholders. The revised RAP shall be disclosed again after incorporation of comments, if any. E 7. COST ESTIMATE AND R&R BUDGET R&R budget has been worked out for the sub-project based on impacts identified during the census survey. Since the subproject do not involve land acquisition, the R&R cost includes cost of structures and R&R assistance as per the entitlement matrix. Contingency provisions have also made to take into account any variations from estimated R&R cost. The total R&R Budget for Dhanbad Storm Water drainage Project is Rs. 26.20 crore respectively. E 8. GRIEVANCE REDRESSAL The Deputy Project Director (JUIDCO, PMU) will be responsible for ensuring that each sub- project establishes an effective multi-level GRM to handle all grievances related to sub- project activities. A Grievance Redressal Cell (GRC) will be set up at the state and ULB level. The objective is to receive and resolve the affected community’s concerns, queries, complaints and grievances about the environmental and social aspects of the Project that could be encountered during implementation as well as to address other social issues 5|P a g e pertaining to social cohesion and integration once the sub-projects are implemented. The sub-project level GRC shall be constituted with five persons including a female member. The PAP (or his/her representative) may submit his/her complaint in by either written letter, phone, or email to the GRC or, alternatively, raise his/her voice in a public or individual meeting with project staff. A very simple grievance form in local language will also be available at each project site to be filled in by the complainant. Also complaint boxes shall be placed at ULB office, PIU office and Contractors campsite/office. One person in PIU and contractor office will be designated as complaint officer responsible for receiving all the grievances (oral or written) and maintaining the log of such complaints and action taken. This complaint officer shall facilitate filling the grievance form in case of illiterate complainants. NGO engaged for RAP implementation shall act as facilitator in ensuring that all the complaints/suggestions reach the attention of PIU head especially of the PAPs and local community. The effectiveness of the GRM shall be tracked through progress report of CSQC and NGO facilitating RAP implementation. The contact details of the registering complaints/suggestions at state level is given below: Grievance Redressal Cell Jharkhand infrastructure Development Company Limited 3rd Floor, Pragati Sadan, Kutchery Chowk Ranchi-834001, Jharkhand Phone No: 651 2243203 Email: grc.jmdp.juidco@gmail.com The GRC will meet to try and resolve the matter at ULB level and make a recommendation usually within 7-10 working days from receipt of complaint. If there is no decision after 10 days, the PAP or any other aggrieved person can refer the complaint to the Deputy Project Director (JUIDCO, World Bank PMU). All submitted complaints and grievances will be registered at the sub-project level and added to a database of JUIDCO-JMDP PIU, which will be monitored regularly by designated JUIDCO-JMDP staff. In addition to the mechanism explained above, PAPs have the right to approach the judiciary of the country. E 9. IMPLEMENTTAION ARRANGEMENTS FOR RAP IMPLEMENTATION JUIDCO will have the primary responsibility for overall Project implementation and ensuring that project objectives are achieved. 6|P a g e The State PMU in Ranchi at JUIDCO will be responsible for addressing all social safeguard measures. The PMU will be supported by competitively selected decentralised teams as PIU at ULB responsible for day-to-day execution of Dhanbad Storm Water Drainage project. A Social Development expert has already been hired at Sate PMU and is already involved in ESIA and preparation of this RAP with the support of a consulting firm independent of DPR consultants. Social and environment specialists for PIU will also be hired by JUIDCO to coordinate, review, support and monitor all respective safeguards aspects of the Dhanbad Storm Water Drainage Project. The PMU and PIU will be supported by the Project Management Consultants (PMC) with additional social specialist as required. The PMU specialists will also train and strengthen the capacities of specialists in the PIUs and other implementing entities. JUIDCO shall hire qualified civil society organizations /NGOs for the implementation of RAP and other social mobilization/IEC activities for the Dhanbad Storm Water Drainage sub project. E 10. MONITORING AND EVALUATION The concurrent internal environment and social monitoring will be done as part of the regular monitoring by the NGO/RAP implementation Consultants, PIU, Implementing Agencies, and design and supervision consultants. Overall PIU will do the regular monitoring of implementation of RAP at sub project level. PIU will submit monthly progress report of RAP implementation to PMU. PMU, with the help of in-house Social Specialists will do the quarterly social monitoring of sub-projects for safeguards compliance. An external evaluation of the Resettlement Action Plan implementation for the subproject will also be undertaken through an audit consultant specifically hired for this purpose. 7|P a g e CHAPTER 1: INTRODUCTION AND METHODOLOGY 1.1 BACKGROUND 1. The Urban Development and Housing Department (UDHD), Government of Jharkhand has designed Jharkhand Municipal Development Project (JMDP) with an objective to improve urban service delivery and urban management capacities in selected Urban Local Bodies (ULBs). JMDP entails planning and implementation of multiple sub-projects across different districts in Jharkhand. Government of Jharkhand has identified Jharkhand Urban Infrastructure Development Company Ltd. (JUIDCO Ltd.) as the primary implementing agency for executing the JMDP. 2. The Government of Jharkhand is seeking financial support from the World Bank towards the cost of the JMDP and intends to apply part of the funding received for consulting services for preparing Environmental and Social Management Framework (ESMF) and conducting the Environment and Social Impact Assessments (ESIAs) for the selected priority sub projects. Dhanbad Storm Water Drainage has been selected as one of the sub-projects for implementation under JMDP. 3. The project is aimed to improve the storm water flow in urban drainage networks based on city wide drainage master plans and designs. Roadside drains are proposed to be improved to alleviate major inundation from rainfall and reduce water-logging problems within the core urban areas. The proposed project is situated within Dhanbad city and Sindri city, in Dhanbad district in the state of Jharkhand. Dhanbad is one of the twenty- four districts of the state of Jharkhand. Bokaro, Giridih and Jamtara are the other towns in its vicinity. The city of Dhanbad is connected to Kolkata (272 Km) by NH-2 and Ranchi (148 Km) by NH-23, while Patna lies at a distance of 291 Km on the south-eastern railway line. The present population of Dhanbad is about 11.62 lacs (2011 census). 4. Project area under Municipal Corporation has been divided into 55 wards. As per topographical survey, total DMC area is 202.58 sq. km. Out of this, fire zone (coal bearing area) is approx. 126.21 sq. km, which limits the scope of work to an area of 76.37 sq. km. 1.2 BACKGROUND OF THE PROJECT The proposed work under this sub-project of storm water drainage system of Dhanbad town includes construction of 153.95 km (Dhanbad area: 112.26km and Sindri area: 8|P a g e 41.70 km) new drains with silt traps at catch basins, 94 outfall structures (19 outfalls discharging in Ponds, 40 outfalls discharging on culvert, 26 outfalls discharging in river/ drain, and 9 outfalls connecting to roads made by the road consultant) have been proposed. It is proposed to construct all drains up to 0.6 m depth in brick masonry and drains exceeding 0.6 m depth in RCC to have proper stability and strength. It is also proposed to cover RCC drains of type A and B with pre-cast RCC covers and RCC type C with cast in situ covers. Figure 1: Location of the Sub Project 9|P a g e 1.3 OBJECTIVE AND NEED FOR RESETTLEMENT PLAN 5. The objective of the project is to improve the storm water flow in urban drainage networks based on city wide drainage master plans and designs. Roadside drains are proposed to be improved to alleviate major inundation from rainfall and reduce water- logging problems within the core urban areas. The implementation of the sub-project is likely to have positive as well as negative impacts on the people. Thus, an Environmental and Social Impact Assessment (ESIA) has been conducted to identify the positive and negative impact of the sub project on the people and their socio-economic activities and any impact on the structure along the roadside drains. During the ESIA, the profiling of the project area has been done for better planning and implementation of the project. .Based on the findings of ESIA, a Resettlement Action Plan (RAP) is prepared to deal with the likely impacts due to sub-project implementation. The Resettlement Action plan aims in preparation of a plan to avoid, minimise and mitigate the negative impacts on the people. 6. This project does not involve any land acquisition, so the main impact would be on the non-titleholders in the form of loss of structures and loss of livelihood of vendors along the proposed drains which are heavily encroached at many locations. This Resettlement Action Plan provides an analysis of alternatives to minimise negative impacts, identifies the nature and types of losses and establishes an entitlement matrix based on agreed Environment and Social Management Framework (ESMF) for the project 1, which is a guiding document for payments of compensation and resettlement benefits. 1.4 SCOPE OF IMPACT 7. Construction of drains along the roads and outfall structures will not require any land acquisition. The construction of drains will primarily be located within the ROW of the roads, government lands or government office premises as confirmed from the DPR and discussions with authorities at site. 8. Due to rapid thrust of population and urbanization of Dhanbad, the city witnessed unplanned and haphazard infrastructural development leading to obstruction and construction of drains in piece meal manner effected the drainage system of the region. 1 An Env ironment and Social Manageme nt Framework (ES MF) has be en prep ared a nd agre ed with JUIDCO in October 2017 f or Jharkhand Municipal Dev elopment Project (JMDP). This sub-project is a part of JMDP. 10 | P a g e This has resulted in water logging and localized flooding in the low lying areas of the city during rainy season. As per the DPR shared by JUIDCO, absence of appropriate storm water drainage system in Dhanbad town has been leading to floods and water logging causing considerable inconvenience, health hazards and economic losses. Improved storm water drainage system shall be beneficial as storm water of Dhanbad town will be drained to river and local ponds. Improved storm water drainage system may also bring solution to other related issues pertaining to sewerage, sanitation and solid waste, thus ensuring improved environmental and social conditions for local people of Dhanbad. 9. Temporary influx of approximately 55 nos. of labours in the area. The impact is assessed as minor. This will require approximately 1 acre of land to set up accommodation and ancillary facilities. Mitigation measures have been noted in Table 31 of the ESIA. Contractor will set up and maintain labour accommodation facilities accordingly to Annex IV in the ESIA. 1.5 APPROACH AND METHODOLOGY 10. This report is largely based on primary data collected during field survey and is well supported by a review of available secondary data for preparation of baseline information. The field research includes census survey of the project affected persons and properties within the proposed ROW. Public consultations were also conducted with various stakeholders which included affected people, government agencies, implementing agencies etc. 1.5.1 Data Collection from Primary Source 11. Sub-project specific Questionnaires were administered to assess the potential social impacts with the objectives to address the social aspect of the sub-project. An asset inventory was also carried out to assess the type and extent of loss on properties, enumeration of structures/properties within the corridor of impact together with their area, their construction type, uses of properties, and its ownership status. The Census survey was conducted in the Direct Project Impact Area based on a structured Questionnaire (attached as Annexure 1) which covered 100% properties and vendors found within the ROW of the sub-project. 11 | P a g e 12. Cut-off date : A cut-off date is the date disclosed as the deadline for entitlement eligibility. Up to and including that date, assets in the Project Impact Area are eligible for entitlement compensation. Persons who encroach on the area after the cut-off date are not entitled to compensation or any other form of resettlement assistance. Normally, this cut-off date is the date the census begins. For this sub-project, the start date of census survey has been considered as cut-off date. The cut-off date for the project was informed to the people before the start of census survey by the survey team. Also, in stakeholder consultations, the cut off date was communicated to the people. The census of project affected was started on 10th June, 2017 and therefore the cut-off date is10thJune, 2017. 1.5.2 Data Collection from Secondary source 13. Relevant baseline data on socio-economic and cultural conditions were collected from various available secondary source and Provisional Census data for 2011 from Jharkhand government website, to understand the socio-economic context of the proposed project and for providing necessary inputs for social analysis of the project area. 1.6 REPORTING REQUIREMENTS 14. The Resettlement plan requirement is to assess and analyze the impact on the properties, people and key stakeholders. It also requires identification of broad categories of affected properties and project-affected people (PAPs). To meet the above requirement, this report has been organized in following Chapters: Chapter 1: Introduction and Methodology Chapter 2: Analysis of Alternatives Chapter 3: Evaluation of Social Impact Chapter 4: Stakeholder Consultation Chapter 5: R&R principal, Resettlement Framework and Entitlement Framework Chapter 6: Institutional Arrangements for RAP Implementation Chapter 7: Estimated Costs and R&R Budget Chapter 8: Implementation Schedule Chapter 9: Grievance Redress Mechanism 12 | P a g e Chapter 10: Monitoring and Evaluation 13 | P a g e CHAPTER 2: ANALYSIS OF ALTERNATIVES 2.1 INTRODUCTION 15. The analysis of alternatives is one of the most important exercises that need to be carried out to find the feasible alternatives for the proposed project with respect to site, technology, design, and operation. While finalising the most feasible alternative, the intensity of its potential social impact is an important parameter to be considered. 16. For this sub-project, the analysis of alternatives was done considering the “with and without project scenarios” which considered the potential social impacts, both positive and negative, of the sub-project. As part of this study, a detailed environmental and social analysis of the two project scenarios i.e. ‘with project’ and ‘no project’ is presented below in Error! Reference source not found. : 14 | P a g e Table 1: Overview of positive and negative impacts in two scenarios: (i) With project and (ii) “With-out project” With Project Impacts “ With-out Project” Impacts Positive Negative Positive Negative ► Re-designed storm water drainage ► Minor changes in soil quality ► No loss of access ► Absence of a proper drainage infrastructure will result into pattern. routes system causes water logging, improved management of storm Loss of livelihoodof non ► No Temporary loss thereby providing a breeding water, thereby preventing floods and titleholders within the Corridor of of livelihood ground for disease causing loss of life as well as property. Imapct. vectors which in turn impacts ► Short term increase in dust public health. ►. due to earth work during ► Currently, Dhanbad does not ► The project will result into Direct and construction at micro-level. have a proper drainage indirect creation of employment ► Short term risk to community system, so storm water mixes during execution of project. health and safety, which can with untreated domestic waste ► The proposed drainage network are be mitigated with safety water and flows into surface covered drains so as to avoid the features water bodies, thereby mixing and intervention of Solid ► Limited access or disrupted deteriorating the water quality. waste. normal operations in the area ► Un-aesthetic and unhygienic ► The proposed drainage system is ► During construction phase, conditions will prevail in planned in such a manner that this community can face Dhanbad will avoid the Water logging. inconvenience during festive ► Rejuvenation of pond water will ► The streamlining of storm water till season. be restricted the outfall points will also allow to ► Water will be required during ► Ground water contamination have surface flow in the receiving the construction phase. due to water stagnation water bodies. Water extraction may reduce . the water level of ponds.. 15 | P a g e 17. From the above table, it can be concluded that the proposed project will have temporary disruptions and impacts on structures and livelihoods on non titleholders, however the larger environmental value of the project greatly outweighs the temporary negative social and environmental impacts that will be generated due to project activity. Theseimpacts can be managed through appropriate mitigation measures. The proposed project is expected to benefit the Dhanbad Town, as it will help in achieving better sanitary conditions in the town. 16 | P a g e 17 | P a g e 18 | P a g e CHAPTER 3: EVALUATION OF SOCIAL IMPACTS 3.1 INTRODUCTION 18. The Social Impact Assessment at this stage aims to document the impact of the project on the community and settlement, in order to prepare the resettlement and rehabilitation framework and provide detailed information about the social impact. Though the proposed project will bring substantial social and economic development in the region but it will also adversely affect the assets falling within the corridor of impact. The census socio-economic survey was started on10thJune 2017 to enumerate the level of impact. The analysis of census data collected of the PAHs is detailed in below sections. 3.2 IMPACT ON STRUCTURE AND THEIR TYPE 19. Construction of drains along the roads and outfall structures will not require any land acquisition. The construction of drains will primarily be located within the ROW of the roads, government lands or government office premises as confirmed from the DPR and discussions with authorities at site. But the ROW is encroached and there would be impact on assets due to the sub-project. 3.2.1 Type of affected structures 20. The details of properties likely to be affected by the proposed storm water drainage project was recorded, using structured questionnaires. In general the social assessment of the impact has been done within the existing ROW/ government land. The census findings reveal that there are about 6568 affected households ( Annexure 2) having assets and/or pursuing livelihood within the existing ROW. The following sections deals with the details of the affected structures along the drainage. The number of affected properties is given in below table. Table 2: Type of structures affected (Encroacher and Squatter) Type of structure No. %age Residential 1,217 18.53 Commercial 3,757 57.21 Resi-cum-Commercial 79 1.19 Static Hawkers 1,036 15.78 Mobile Hawkers 479 7.29 Total 6,568 100.00 Source: Census Survey, JUIDCO, June 2017 19 | P a g e 3.2.2 Type of commercial structure 21. Out of the total affected structures, 57% are commercial in nature and most of them are shops (2824 in number) as shown in table 3. Table 3: Type of commercial structure Type of structures No. %age Shops 2,824 75.17 Hotel 92 2.45 Small Eatery 65 1.73 Kiosk 10 0.27 Farm House 14 0.37 Petrol Pump - 0.00 Clinic 1 0.03 STD Booth - 0.00 Workshop - 0.00 Vendors 195 5.19 Commercial Complex 32 0.85 Industrial structure 2 0.05 Restaurant 1 0.03 Any Other 521 13.87 Total 3,757 100.00 Source: Census Survey, JUIDCO, June 2017 3.2.3 Type of construction of affected structures 22. Most of the structures likely to be affected along the drainage site, are temporary and semi-permanent in nature (about 71% and 20% respectively). The detail of type of constructions of the structures is summarized in the table 4. Table 4: Type of construction Type of Construction [SA] Nos. %age Temporary 4,665 71.03 Semi-permanent 1,283 19.53 Permanent 620 9.44 Total 6,568 100.00 Source: Census Survey, JUIDCO, June 2017 20 | P a g e 3.2.4 Ownership of properties 23. The census survey also establishes that all the affected structures are either encroachers or squatters. Few of the affected structures are occupied by tenants. The property falling within the corridor of impact as per its type of ownership has been documented in Table 4. Out of the total 6568 affected households, 4103 are encroachers who will be economically displaced and their economic activities will be affected during the construction stage. The remaining 2465 PAH comes are squatters categories, out of which 479 are mobile vendors and 1036 is static vendors and 913 falls under categories of residential and residential cum commercial squatters. The static vendors and residential and residential cum commercial PAH will also be physically displaced. Vendors will be shifted to vending zone which is proposed under the municipal corporation and for this purpose 12 locations have been identified and proposal has been sent to state government for approval and land of allocation for establishing the vending zone. The number of affected households is given in table 5. Table 5: Ownership of properties Sl. No. Road name/Ward Encroacher Squatter Grand Total 1. Ara More 1 1 2 2. Bank More Road 207 151 358 3. Barmasiya road 39 66 105 4. Bartand Road 72 18 90 5. Barwada road 6 63 69 6. Bekar Bandh 114 38 152 7. Bhuli road 3 0 3 8. Bus stand road 92 47 139 9. central hospital road 5 0 5 10. Chhat Talab, Barmasia 0 2 2 11. Chiragora road 13 11 24 12. city center road 5 0 5 13. CMPF Colony road 6 5 11 14. CMPF ROAD 14 4 18 15. Dhaiya main road 10 66 76 16. Dhanbad - Jamtara road 608 205 813 17. Dhanbad Sindri Road 219 104 323 18. Duhatand Road 1 8 9 19. golf ground 3 0 3 20. Govindpur Road 51 17 68 21. HE School Road 21 11 32 21 | P a g e 22. Hirapur 675 749 1424 23. Jharia Road 11 13 24 24. Kalali road 2 0 2 25. Kandra Bazar 4 1 5 26. Kandra Sindri Road 4 0 4 27. Katras road 67 10 77 28. Kendra Bazar 1 0 1 29. Koylanagar Road 389 85 474 30. Kumhar Patti Road 3 15 18 31. kuwar singh baliapur road 8 0 8 32. Law College Road 9 9 18 33. Luby circular road 49 6 55 34. Manitand 4 2 6 35. Matkuria Road 54 2 56 36. Mithu Road 46 7 53 37. Nutan D Road 91 6 97 38. Patrakuli Road 26 72 98 39. PMCH ROAD 85 2 87 40. Purana Bazaar 358 175 533 41. Rani Road Bhuda 16 2 18 42. Saharpura sindri road 7 1 8 43. Saraidhela road 140 104 244 44. Shaharpura road 2 1 3 45. Sindri Baliapur road 16 10 26 46. sindri domgor road 2 0 2 47. Station road 197 113 310 48. Telephone Exchange Road 2 0 2 49. Telipada road 27 13 40 50. Tundi Dhaiya Road 221 178 399 51. Tundi Govindpur road 7 0 7 52. Vaistpada road 11 1 12 53. Zila parishad road 8 3 11 54. SSLNT Road 26 33 59 55. Bus stand to housing colony road 13 6 19 56. Mazdoor chowk to Birsa Chowk 4 2 6 57. Dhirendrapuram Colony Road 6 2 8 58. Mazdoor chowk to station road 12 24 36 59. Rohrabandh - Baliapur road 4 1 5 22 | P a g e 60. Baliapur Road 6 0 6 Grand Total 4103 2465 6568 Source: Census Survey, JUIDCO, June 2017 3.2.5 Occupancy status of the structures 24. Out of the total affected structures, 62% are used by their owners and about 38% of them has been rented out and are currently occupied by tenants as shown in table 6. Table 6: Occupancy status of affected properties Owner of the property No. %age Owner 4,103 62.47 Tenant 2,465 37.53 Total 6,568 100.00 Source: Census Survey, JUIDCO, June 2017 3.3 SOCIO-ECONOMIC PROFILE OF PROJECT AFFECTED HOUSEHOLDS 25. The purpose of census survey was to create a broad database of the affected properties as well as the project-affected persons (PAPs) in order to understand the social profile of the project-affected area. It helps in appraise the positive as well as negative change in the life style of the communities in the project influence area due to implementation of the project as an external intervention. Based on the primary data collected during census survey, an assessment of the socio-economic profile of the affected population has been outlined in the following paragraphs. 3.2.2 Social composition of PAHs 26. The data indicate that most of the affected households belong to OBC category. Out of total PAHs, 47 % belong to OBC category followed by 24% of households falling under General category. About 6% of the affected households are Schedule Tribes. However, the Scheduled Tribe population is now in main stream population and is having no indigenous characteristics. There are no indigenous tribe affected due to proposed project, So TDP is not required.The detail has been given in Table 7. Table 7: Social stratification of PAHs Social class No. %age ST 399 6.07 SC 454 6.91 OBC 3113 47.40 23 | P a g e General 1579 24.04 Did not respond 1023 15.58 Total 6568 100.00 Source: Census Survey, JUIDCO, June 2017 3.3.2 Vulnerable groups 27. An assessment was made to bring out the vulnerable PAHs (Below Poverty Line families, Women-headed Households (WHH), Lonely old aged and Physically challenged) headed households. Their distribution on the stretch in terms of absolute numbers and percentage are given below. The data reveals that out of 6568 affected households, 5698 belongs (about 86.75) to vulnerable group. About 81% PAHs are BPL and 4.42% of them are WHH. Table 8: Vulnerable Groups Household type No. %age Below Poverty Line 5345 81.38 Women Headed Household 290 4.42 Physically Challenged/Handicap 37 0.56 Lonely Old age 26 0.40 Total 5698 86.75 Source: Census Survey, JUIDCO, June 2017 3.4 PROVISION TO UPDATE INFORMATION 28. The information, related to the affected households, collected during the preparation of this report will further be verified during the project implementation. A joint verification would be conducted by the JUIDCO official, NGO appointed for implementation of RAP and representative of the local community, in the presence of affected households. Any required modification (addition/ deletion of the eligible/non-eligible households) noted during the joint verification will be referred to the Grievance Redressal Committee (GRC) for decision making. Once the requested modification is approved from GRC, the revised list of the eligible households will be included in the micro-plan to be prepared by the NGO during RAP implementation. 3.5 CONCLUSION 24 | P a g e 29. The Socio-economic analysis of the project affected persons reveal that most of the affected structures falling under the corridor of impact are commercial in nature. With the implementation of the project, there would be impact on their livelihood. To address this, adequate measures would be required to be included in RAP and provisions for livelihood support/ assistance for the affected households, who are non-titleholders, is needed to be included in the entitlement matrix for the projects. 25 | P a g e 4.1 CHAPTER 4: STAKEHOLDER CONSULTATIONINTRODUCTION 30. The stakeholder involvement in the form of public consultation and disclosure is defined as the two-way communication between the project team and the targeted and affected groups. The goals of such stakeholders participation is primarily to promote public understanding and acceptance of a developmental activity or a project by minimising potential perceived environmental and social impacts through awareness and open discussion. It can be best done through adopting a planned public communication and disclosure strategy. Public/ community consultation, focus group discussion, key informant interviewing, etc., are required to be done. In return, public feedback can be used as constructive input into improving the project design. This is necessary for smooth implementation of the project. It is a continuous process throughout the project, both during preparation, implementation, and monitoring stages. This is a process in the project cycle in which an attempt is made to involve the public as stakeholders in project preparation and implementation through consultation and focus group discussion meetings. 31. Stakeholder consultations were held for the sub-project to understand the stakeholder expectations and location specific challenges. The proposed works under this project of storm water drainage system of Dhanbad town include construction of 153.95 km new drains with silt traps at catch basins and 94 outfall structures. Construction of drains along the roads and outfall structures will not require any land acquisition. The construction of drains will primarily be located within the ROW of the roads, government lands or government office premises as confirmed from the DPR and discussions with authorities at site. 4.2 METHOD OF CONSULTATION 32. Consultations related to R & R issue in the project area, are held at various levels. Various techniques had been used during consultation with stakeholders, viz., interviews, public meetings, group discussions etc. The objectives of the consultations are as follows:  To create project awareness among the affected population.  To provide information to PAPs about the adverse impacts on private properties, economic resources, livelihoods and mitigation measures considered in the RAP. 26 | P a g e  To take cognizance of PAP’s and other stakeholder’s views about the project and also to request for their suggestions for better implementation of the project. 4.3 IDENTIFICATION OF STAKEHOLDERS AND METHODS FOR CONSULTATION 33. The project adopted a Stakeholder Identification Matrix formulated by analysing the relevance of stakes in the form of influences and interests of all identified persons / groups directly or indirectly related to the project. The table 9 below provides the Stakeholder Identification Matrix formulated for the project. Table 9: Stakeholder Identification Matrix Stakeholder Interest Influence Potential / Probable Category impacts Primary Stakeholders Project Supportive: Access to the facility, Critical: Social Positive and/or affected Project entitlement, Time-bound and Political Negative people delivery of benefits, enhanced quality Influence of life EA / PIU The Project proponent and JUIDCO JUIDCO is Positive are committed to the implementation committed on the of the Project with the ESIA including time-bound RAP and Scheduled Tribe delivery of Development Plan (S TPP), as benefits, applicable enhanced quality of life Beneficiaries Committed: Access to the facility, Desirable: Social Positive Project entitlement, Time-bound and Political delivery of benefits, enhanced quality Influence of life Secondary Stakeholders Urban Local Committed: Project implementation, Critical Positive Bodies, Cont racting; Project management, Monitoring and evaluation Revenue Supportive: Additional Departments Desirable Positive and /or department, for Permission and implementation Negative Water resource department, ASI, Forest department NGOs, CSOs, Supportive: Development, Desirable Positive and /or Research Community participation, and Negative institutes Community welfare Associations, Neut ral: Community welfare Critical Positive Citizen’s forum Source: Assessment studies. 27 | P a g e 34. The primary stakeholders that were identified for consultations for the Dhanbad storm water drainage project are the PAPs and the direct beneficiaries. The secondary stakeholders include other individuals and groups, viz., the ULBs, other Governmental/Quasi-governmental departments, etc. The stakeholders identified, the social survey methods followed for collecting primary data and disclosure of the project are presented in the table below. Table 10: Stakeholders identified and methods used Category of Type of respondents Consultation method respondent Primary Citizens Citizens’ consultation was Focus Group Discussion (FGDs) - conducted at Ward level gender disaggregated as far as possible Government ► Jharkhand Urban Infrastructure Meetings / FGDs/ Interviews and other Development Company Ltd stakeholders (JUIDCO) ► Principal Secretary, Urban Development & Housing Department, Government of Jharkhand ► Jharkhand State Pollution control Board ► Director, State Urban Development Agency (SUDA) ► The World Bank ► Land Revenue Department ► Public Health Engineering Department (PHED), Dhanbad ► Public Works Department (PWD) ► Water supply, Dhanbad Nagar Panchayat ► Drinking water and sanitation department, Dhanbad Nagar Panchayat ► Sewerage Department, Dhanbad Nagar Panchayat Private and ► Members of Vendor Committee Meetings / FGDs/ Depth Interviews community Dhanbad stakeholders ► Local clubs, Other offices ► Eateries and small artisans ► Social Organization Secondary Ward Residents and Commercial Entities Socio-economic quantitative (semi 28 | P a g e Category of Type of respondents Consultation method respondent members (potential beneficiaries) who are structured) questionnaire within the not impacted selected randomly. Dhanbad City 4.4 LEVELS OF STAKEHOLDER CONSULTATION 35. The consultation programme has been segregated and conducted at several levels, such as State Level, District/City/ULB level as detailed below: A. State Level (i) Secretaries of different Ministries and Departments of Government of Jharkhand (GoJ) including the following: ► Principal Secretary, Urban Development and Housing Department ► Director, State Urban Development Agency ► Principal Secretary, Drinking Water and Sanitation Department ► Principal Secretary, Department of Environment, Forest and Climate Change ► Secretary, Welfare and Tribal Development Department ► Member Secretary, Jharkhand State Pollution Control Board (ii) Labour Commissioner, Department of Labour, Employment Training and Skill Development. (iii) Chief Engineer, Water Resource Department B. City /ULB Level (i) Mayor/Chairman (ii) Municipal Commissioner (iii) Councillors (iv) Representatives of following departments: ► Road Construction Department ► Public Works Department ► Public Health and Engineering Department ► Traffic Police ► Forest Department ► Irrigation Department ► Electricity Department ► Telephone Department C. Location/Site Level (i) Heads and members of the households likely to be impacted (ii) Clusters of PAPs- Vendors, Traders, etc 29 | P a g e (iii) Villagers of PIA (iv) Local Community Based Organisations (CBOs)/ NGO 4.5 DETAILS OF COMMUNITY CONSULTATIONS 36. Public Consultations were carried out at major settlements and at critical locations where PAP’s opinions/ perceptions were recorded after informing them about the project. Information pertaining to the sub-project like work schedule, procedures involved, project component, likely impacts, entitled grievance redressal mechanisms was disseminated. Feedback on mitigation measures, and grievance redressal mechanism were also collected. During initial consultation period, other stakeholders such as the Land Revenue Department, Road Construction Department were also involved in the consultations to the extent possible. The outcomes of the initial consultations held during the January- March 2017 were incorporated, as appropriate, in the designs and mitigation plans. 37. Local people participated in the consultations and gave their valuable suggestions on various aspects of the project. In addition to the above specific public consultations and FGDs, the peoples were also consulted during the Census Survey. The location of consultation along with the number of participants is given in table 11 below: Table 11: Details of Consultations2 Sl. No. Place FGD Number No. of participants 1. Gobindpur 1 8 2. Ward Number 24 1 5 3. Ward Number 31 1 10 4. Ward Number 43 1 12 Total 4 35 38. The summary of such consultations along with their suggestions and the output of the discussion relevant to the technical team of the project, if any, is presented in the below table 12 and table 13: 2 Given the socio-economic background of PAPs, most of them are engaged in their livelihood activities during the day. Therefore, despite repeated efforts to involv e them in consultation process, only few attended. 30 | P a g e Table 12: Summary of Community consultation Sl Ward No FGD Summary No No of participants 1 Gobindpur 1 8 ► There is no proper drainage system. ► Sewerage, waste water & rain water flow over the road. ► During rain, Sewerage, waste water & rain water inter in houses. ► In few places drainage system is present, but there is no maintenance, due to that reason drainage water over flows around the year. 2 24 1 5 ► In few places drainage system is present, but there is no maintenance, due to that reason drainage water over flows around the year. ► During heavy rain drainage water inters in houses. ► As per attendants, regular cleaning & maintenance of drainage is required, not only drain. 3 31 1 10 ► In few places, during heavy rain drainage water inters in houses. ► As per attendants, regular cleaning & maintenance of drainage is required, not only drain. ► Present drainage system is not working, due to lack of cleaning and maintenance. ► Most of the time, drain water flow over the road. 4 43 1 12 ► Sewerage, waste water & rain water flow over the road. ► During rain, Sewerage, waste water & rain water inter in houses. ► As per attendants, regular cleaning & maintenance of drainage is required, not only drain. Total 4 35 Table 13: Findings of Public Consultations Location Summary Consensus Gobindpur A detailed public consultation was organized The Government officials had with the potential project affected persons, agreed to take special care for people’s representatives, shopkeepers, traffic safety. Traffic businessmen, and others regarding the management plan will be made project benefits and vis-à-vis estimated loss. in consultation with local During discussion it has been observed that authority and will be the benefits of the proposed project area implemented by contractor to were acknowledged by the local people but reduce the traffic impacts and they stressed that the Executing Agency, local inconvenience need to incorporate proper traffic safety measures to reduce accidents, once the road is operational. The local people had 31 | P a g e Location Summary Consensus agreed in the view of the proposed project which will solve the water logging in the area but apprehend to the pollution and .traffic issues that may arise during the construction of the drainage. There is no proper drainage system. Sewerage, waste water & rain water flow over the road. During rain, Sewerage, waste water & rain water inter in houses. In few places drainage system is present, but there is no maintenance, due to that reason drainage water over flows around the year. Ward No Most of the people impacted were squatters The resettlement action plan to 24 (residential/commercial/ residential cum be developed for the project will commercial).People were concern of any have mitigation measures to land acquisition to be undertaken due to the cover temporary loss of project and also discussed about the loss of livelihood livelihood that may arise The squatters and hawkers informed that DMC has already carried out the survey and are in a process of developing a plan on to relocate them. As per DMC, 14 places have been identified, where the vendors can be relocated. To perform the relocation of the vendors the Nagar Nigam, consents were taken from the relevant vendor associations. Ward No. The benefits of the project was discussed ESMP to be made part of bid 31 & 43 with the PAP. People were informed about document, so that contractor will the cut-off date (20th June, 2017) . be made aware of all the mitigation measures that is to be Some stakeholder raised concerns about the implemented before bidding. inconvenience and the increase in pollution Regular monitoring will be undertaken to oversee that all levels that will occur due to construction mitigation measures are activity implemented by contractor. Grievance cell will be created at project as well as JUIDCO level to quickly solve any issues that may arise due to construction activity Purana The benefits of the project was discussed The resettlement action plan to Bazaar with the PAP. Census survey to be be developed for the project will conducted was discussed with all the have mitigation measures to cover temporary loss of stakeholders. People were informed about livelihood the cut-off date (20th June , 2017) Concern 32 | P a g e Location Summary Consensus were raised on impact on livelihood Some stakeholder raised concerns about the inconvenience and the increase in pollution levels that will occur due to construction activity Dhaiya People had concern on loss of livelihood and The resettlement action plan to Main road land acquisition that may undertake. be developed for the project will have mitigation measures to Few affected parties informed that they used cover temporary loss of the pond during Chatt puja and any livelihood. construction activity may possess safety risk No construction activity would be undertaken during chatt puja. during the puja All under construction 4.6 CONSULTATION WITH GOVERNMNET OFFICIALS 39. Consultation among the Secondary stakeholders included consultations at State and City level. The State Level includes all Secretaries and other dignitaries of different Ministries and Departments of the Government of Jharkhand (GOJ), Offices of Central Government etc. The City Level included the Urban Local Body (ULB), Mayor/Chairman, Councillors and Representatives of different departments. The official consulted at State and City level is given in Table 14 and 15 respectively. Table 14: State Level Consultation Sl. Name Designation Date No. 1 Sanjay Kumar Suman, Member Secretary, Jharkhand State 13.01.2017 IFS Pollution Control Board 2 Ajay Rastogi, IAS Special Secretary, Department of 14.01.2017 Environment and Forests 3 Praveen Kumar Toppo Labour Commissioner 4 Prabhat Kumar Joint Labour Commissioner 5 Amarinder Pratap Principal Secretary, Ministry of 23.01.2017 Singh, IAS Drinking Water and Sanitation 6 Ashok Kumar / Chief Engineer / Member, Monitoring 25.01.2017 Yogender Sharma Cell - Water Resources Department 7. Smt. Himani Pandey, Secretary, Welfare Department 12.01.2017 IAS Table 15: City Level Consultation Items Reference 33 | P a g e Location RRDA building, Dhanbad Date: 30.01.2017 Attendees from the City Various department of Dhanbad municipality Councillors, Ward Councillors Attendees from Consultant : Soumi Dasgupta Swati Sur Payel Mondal 40. The findings of consultation with various government departments/ official is given in table 16: 34 | P a g e Table 16: Findings of Consultation with Government Officials Mitigation Date / Place Summary of Discussion Consensus Measures - Input to technical Design State Level Special Secretary, ► Discussion was held on the JMDP and proposed sub- ► ESMF and ESIA ► Minimizing Department of projects in water supply, storm water drainage and road would be shared. Environmental Environment and sectors and suggestions were sought on environmental ► All statutory Impacts by Forests issues to be addressed in Environmental and Social Guidelines and order consultation with Management Framework. to be followed the DPR ► Environmental Consultant. ► For road projects, Special Secretary suggested alignment parameters in ► EMP would be a of projects in such a way that tree cutting will be minimized. municipal areas were part of the Bid ► Team was informed about the Order No: 3503/2014 collected. Documents ► EMP would be passed by Jharkhand High Court that contains guidelines shared with the on tree cutting. He informed that application needs to be Department submitted to High Power Committee headed by Chief Conservator of Forests, Ranchi for tree cutting purpose for linear projects ► He told that environmental parameters monitored in municipal areas can be collected from JSPCB ► He also stressed on the necessary mitigation measures that needs to be adopted to minimize air emissions from construction sites/ due to transport of construction material Sanjay Kumar Suman, Team appraised Member Secretary on JMDP and proposed CTE & CTO is not EMP to be added in IFS, Member Secretary, sub-projects in water supply, storm water drainage and road required for road the BOQ. Jharkhand State sectors and sought suggestions on environmental issues to beautification, but is Pollution Control be addressed in Environmental and Social Management required for batching Board Framework. plant, hot mix plant and DG set. 35 | P a g e Mitigation Date / Place Summary of Discussion Consensus Measures - Input to technical Design Smt. Himani Pandey, Meeting team appraised Secretary on Jharkhand Municipal ESMF and ESIA would DPR Consultant was IAS, Secretary, Welfare Development Project (JMDP) and proposed sub-projects in be shared. asked to review the Department water supply, storm water drainage and road sectors and The RAP and EMP would RoW details. sought her suggestions on environmental and social issues to be displayed in the Initiation for be addressed in Environmental and Social Management Welfare Office Notice formation of GRC. Framework. Board. The GRC For road projects , she suggested to validate the ROW and committee Contact stressed that the vendor compensation should be carried out details would be as per the national /state laws displayed. Praveen Kumar Toppo, The meeting team appraised Labour Commissioner and Joint EMP to be added in ESMF and ESIA would Labor Commissioner & Labour Commissioner on Jharkhand Municipal Development be shared. the BOQ. All the Prabhat Kumar, Labor Project (JMDP) and proposed sub-projects in water supply, The EMP would beLabour Rules would Commissioner, storm water drainage and road sectors. The team sought the available in also be part of the public Dhanbad suggestions on environmental issues. domain. bid document The team was informed about the licenses that are required Guidelines for labour and the facilities to be provided to the workers. camps to be incorporated in ESIA and the contractor have to provide facilities as provided in the guideline Amarinder Pratap The meeting team appraised Principal Secretary on ESMF and ESIA would Necessary permits Singh, IAS, Principal Jharkhand Municipal Development Project (JMDP) and be shared. for water withdrawal Secretary, Ministry of proposed sub-projects in water supply, storm water drainage The EMP would be to be obtained for Drinking Water and and road sectors and sought their suggestions on available in public construction Sanitation environmental issues to be addressed in Environmental and domain. purpose. Social Management Framework. Related to road project he discussed issues related to water pollution due to construction activity. He also recommended the facilities to be provided to the labours in labour camps and also stressed that proper 36 | P a g e Mitigation Date / Place Summary of Discussion Consensus Measures - Input to technical Design drinking water facility and toilet facilities should be made available in the labour camps. He also stressed that proper mitigation measures should be incorporated to avoid water pollution during the construction phase. Ashok Kumar / The meeting team appraised Chief Engineer and his team on ESMF and ESIA would Mitigation measures Yogender Sharma , Jharkhand Municipal Development Project (JMDP) and be shared. to reduce impacts on Chief Engineer / proposed sub-projects in water supply, storm water drainage The EMP would be water availability will Member, Monitoring and road sectors and sought their suggestions on available in public be provided in EMP Cell - Water Resources environmental issues to be addressed in Environmental and domain. and the contractor Department Social Management Framework. has to implement the Regarding the road project, chief engineer stressed that as same. Dhanbad is a water stress location, proper measures should be implemented to mitigate any high impacts on water availability due to the project CITY Level RRDA Building, Provisions of toilets/ urinals should be kept at labour camps As per provision of EMP EMP was to review Dhanbad, during the construction activity Trees should be planted. to accommodate all Various department of Trees should be planted as per national and international rule All CPRs, Waiting Sheds, aspects of Dhanbad municipality & guidelines. Survey for trees to be felled should be Public Toilets would be Environment and Councillors, Ward undertaken provided. Safety. Councillors Parking facilities should be provided where roads were being No scope of Land The DPR Date: 31.01.2017 widened. Acquisition and the Consultants were Place: Dhanbad For dust reduction sprinkler system should be installed construction will be within asked to include COI DPR should consider 6 lanes road instead of 4 lanes the available RoW. in their drawings. Foot-over bridges or junctions should be constructed at Safety measures would specific positions for pedestrian to cross. be a part of EMP and Proper identification of people directly affected by the project BOQ. should be undertaken and stressed on proper compensation Temporary Impacts will for the PAP. be a part of RAP which 37 | P a g e Mitigation Date / Place Summary of Discussion Consensus Measures - Input to technical Design would be disclosed in websites and other media. Table 30: Summary of Key Concerns raised by stakeholders and its redressal S.No Key Concern Redressal Environmental Concern 1 Communities raised concern on Traffic management plan will be made in consultation with local authority and will be increase in traffic problems that implemented by contractor to reduce the traffic impacts and local inconvenience may occur during the construction phase 2 Communities raised concern No construction activity would be undertaken during chatt puja. All under construction site will that they used the pond during be properly barricaded throughout the construction phase. Chatt puja and any construction activity may possess safety risk during the puja 3 Some stakeholder raised Adequate safe measures to mitigate environmental impact have been assessed and made part concerns about the increase in of EMP. EMP will be made art of bid documents, so that the contractor is aware beforehand the pollution levels that will occur mitigation measures to be implemented at site .Additional regular monitoring will be undertaken due to construction activity to oversee that all mitigation measures are properly implemented by contractor. Grievance cell will be created at project as well as JUIDCO level, so that public can raise issues 38 | P a g e S.No Key Concern Redressal on any environmental concern that may arise due to construction activity 4 Some stakeholder raised issues Disposal of any construction materials will not be allowed in any surface water. Safety on deterioration of water quality measures to minimize deterioration of water quality have been proposed in the EMP. Further of ponds, if construction debris regular monitoring will be undertaken to oversee that all mitigation measures are properly are dumped on the ponds/water implemented by contractor. bodies near the construction site Social Concern 5 People were concern of any People were informed that no land acquisition to be undertaken for this project land acquisition to be undertaken due to the project 6 People raised concern that Entitlement Matrix prepared for JMDP project covers compensation to be provided for temporary business of temporary loss of livelihood shopkeepers and vendors in the project stretch will be impacted 39 | P a g e 4.7 DISCLOSURE OF PROJECT INFORMATION 41. The impacts of the project, both positive and negative, were disclosed to the local people who will be affected. During public consultation sessions, the local people accepted that they were aware of the project as it was disclosed from time to time through local newspaper. 42. It was made known to the people that a resettlement information leaflet containing information on compensation, entitlement and resettlement management adopted for the project will be made available in the local language (Hindi) before mobilization of the contractor. The detailed information would also be available on the website of JUIDCO and the World Bank after approval of the World Bank. 43. To maintain transparency in planning and for active involvement of PAPs and other stakeholders the project information will be disseminated through information sharing as presented in table 17 below. Table 17: Information Sharing at Different Sub-project Stages Project stage Type of information Medium/Channel Target recipient and Reports Design/Planning Detailed project Website, television, print PAPs and information, ESIA, media, loud speaker Beneficiaries, ESMP, RPF and announcement, Government Executive Summary of workshops, meetings and departments, NGOs ESMF in English, Hindi hard copy at Notice Board and Associations and vernac ular at designated places languages (as required) Sub project Final design, ESMP, Website, television, print PAPs and Implementation RAP, construction plan, media, loud speaker Beneficiaries., process of announcement, Government disbursement and workshops, meetings and departments, NGOs GRC. Monthly, hard copy at Notice Board and Associations quarterly, Bi annually at designated places and y early reports, Safeguard Audit report. Operation Environmental quality Website, television, print Beneficiaries and monitoring parameters media, loud speaker Government and reports, benefits announcement, Departments available under s ub- workshops, meetings and project, connection hard copy at notice board charges, etc. at designated places. 40 | P a g e 4.7.1 Disclosure of Draft ESIA 44. As part of disclosure requirement, the draft ESIA was disclosed to the local community, stake holders, PAPs and ULB members on 6th October 2017. This disclosure meeting was attended by Mayor, Municipal Commissioner, ULB members, RCD, PAP, Professors of Engineering Colleges, Trade Union, Women Self Help Group, Hawkers Association. The impacts arising due to the project, the mitigation measures and ESMP were discussed in details during the disclosure meeting. 41 | P a g e 5.1 CHAPTER 5: R&R PRINCIPAL, RESETTLEMENT FRAMEWORK AND ENTITLEMENT FRAMEWORKINTRODUCTION 45. This Resettlement Plan document describes the principles and approach to be followed in minimizing and mitigating negative social and economic impacts by the projects. Infrastructure development activities such as storm water drainage project may pose critical impacts on the environment, largely from two perspectives. Firstly, the direct effects of construction/improvement which results in disturbance on environmental and social systems. Secondly, the economic activities which are created in the post- construction phase which have both negative and positive impacts on the environment and social setting of the nearby areas. Considering the severe implications, there is a need to manage the environmental and social effects under a legal framework both at national and state level. Thus, a resettlement framework is prepared for addressing the issues limited to this sub-project. This chapter of the report discusses about the existing laws and regulations of the country and those applicable to the proposed sub-project. It is imperative to analyse the Acts and by laws to understand the legalities and procedures in implementing project and identifying the gaps and area where there is a need for strengthening to comply with World Bank policy on involuntary resettlement and indigenous people. The following subsections summarize the legislative framework in which the projects will be implemented with respect to the social issues as well as World Bank policy on resettlement & rehabilitation and indigenous population. 5.2 REGULATORY FRAMEWORK 46. The regulatory framework and principles adopted for addressing resettlement and rehabilitation issues in the Project have been guided by the existing legislation and policies of the GOI, the Government of Jharkhand, World Bank Safeguard Policies. Regulatory Framework is the guiding document for the project and all the decision is taken on the basis of the listed rules and laws and it became mandatory for implementing agency to follow these rules and laws. Prior to the preparation of the Resettlement Plan, a detailed analysis of all applicable legal and policy frameworks of the country and the World Bank safeguard policy requirements was undertaken and a resettlement frame work has been prepared for JMDP. The section below provides details of the various national and state level legislations studied and their applicability within this framework. 42 | P a g e 5.3 APPLICABLE NATIONAL & STATE REGULATIONS 47. An overview of the applicable environmental regulations for this project is provided in thetable 18. 43 | P a g e Table 18: Applicable Environmental Regulations of GoI and GoJ : S.No Act/ Rule s Purpose Applicable Reason for Applicability/ Non- Authority Ye s/ No Applicability Resettlement and Rehabilitation 1. Right to Fair Fair compensation for acquisition No No land acquisition will be Revenue Compens ation and of: undertaken for the project. Department of Trans parency in (i) Land and other immovable respective under Land Acquisition, assets; the District Rehabilitation and (ii) Resettlement of displaced Collector. Resettlement Act - population due to LA and 2013 and (iii) Economic rehabilitation of all Jharkhand Right to those who are affected due to Fair Compensation land acquisition. and Transparency in Land Acquisition, The Act also covers the Lease Rehabilitation and Holders, Share Croppers and Resettlement Tenant. Rules -2015 2. The Scheduled Grants legal rec ognition to the No The project does not have forest Ministry of Tribal Tribes and other rights of traditional forest dwelling dwellers and, no forest land will be Affaires, GoI and Traditional Forest communities. used for the infrastructure Department of Dwellers components. There is also no Tribal Welfare of (Rec ognition of change in the character of the land. various State Forest Rights) Act Government and Panchayati Raj 3. Panchayats Ensuring self-governance through No There is no scope of Land State Government (Extension to traditional Gram Sabha for people Acquisition. The impacts are through Gram Scheduled Areas) living in the scheduled areas of confined within the Right of Way. Sabhas Act, 1996 India. There is also no change in the character of the land. 4. The Street Vendors The Act aims to protect the rights Yes The projects are likely to impact 1515 ULBs and State (Protection of of urban street vendors and to street vendors, Kiosk and hawkers. Government. Livelihood and regulate street vending activities. Regulation of Street It provides for Survey of street 44 | P a g e S.No Act/ Rule s Purpose Applicable Reason for Applicability/ Non- Authority Ye s/ No Applicability Vending) Act, vendors and prot ection from 2014.Jharkhand eviction or relocation; issuance of street vendor certificate for vending; provides (Protection of for rights and obligations of street livelihood and vendors; development of street regulation of street vending plans; organizing vending), Rules capacity building programmes to 2014. enable the street vendors to exercise the rights contemplated under this Act; 5. Chot a Nagpur The Act provides for rights of No There is no scope of Land Land Revenue Tenancy Act, 1908. tribal communities/indigenous Acquisition.The impacts are confined Department, people in the State of Chota to existing Right of Way. District Nagpur plateau area. The basic Commissioner objective of the Act was to restrict the trans fer of tribal land to non- tribal. But in case of development project, Section 46 allows for transfer of land only with permission of District Commissioner 45 | P a g e 5.4 WORLD BANK SAFEGUARD POLICIES 48. The objective of the World Bank's environmental and social safeguard policies is to prevent and mitigate undue harm to people and their environment during the development process. These policies provide guidelines for bank and borrower staff in identification, preparation, and implementation of programs and projects. Safeguard policies provides a platform for participation of stakeholders in project design, and are an important instrument for building ownership among local populations (World Bank, 2006). The applicable safeguard policies and their applicability are presented in the table 19 below. 46 | P a g e Table 19: Applicability of WB Safeguard Policies for the Project : WB Safe Key Features Applicability Guard Policy OP 4.12 - ► Implemented in projects which displaces Applicable Involuntary people. Based on the social Resettlement ► Requires public participation in resettlement planning as part of Social Assessment (SA) survey data, 6568 for project. households would be ► Identification of “those who have formal legal affected due to the rights to land (including customary and sub-project. All the traditional rights recognized under the laws of affected households the country. are non-titleholders. ► Intended to restore or improve income earning capacity of displaced populations in addition to their resettlement. ► Intended to provide compensation for lost assets and other resettlement assistance to “those who have no recognizable legal right or claim to the land they are occupying”. ► Some project interventions are likely to trigger issues such as those related to land acquisition, loss of assets and impact on livelihood sources. Identification of any potential impacts and mitigation measures to address likely impacts is proposed. ► Transfer of Government land under different tenure systems could trigger adverse impacts such as loss of access to natural resources – firewood, fodder, water etc. and loss of sources of income/ livelihood/ shelter/ homestead. OP 4.10 ► Purpose is to ensure indigenous people’s Not applicable. Indigenous benefit from Bank financed development and people to avoid or mitigate adverse effects on As there is no loss of indigenous people. land or structures. ► Applies to projects that might adversely affect There is only indigenous people or when they are the permanent & targeted beneficiaries. temporary impact on ► Requires participation of indigenous peoples the vendors. There is in creation of “indigenous people development no change in the plans”. character of the land. OP 4.11 ► Purpose is to assist in the preservation of Not applicable. Physical cultural property, such as sites having Cultural archaeological, paleontological, historical, As the project will not religious and unique cultural values. involve land 47 | P a g e WB Safe Key Features Applicability Guard Policy Property ► Generally seeks to assist in their preservation acquisition and no and avoid their elimination. Discourages cultural property will financing of projects that may damage cultural be impacted due to property. project activity. 48 | P a g e 5.5 GAP ANALYSIS BETWEEN COUNTRY LAWS AND WORLD BANK SAFEGUARD POLICIES 49. The gap between countries laws and World Bank safeguards policy is detailed out in the table below. Table 20: Gap between Country Laws and World Bank Safeguards Policy Country law World Bank Gap analysis The Right to Fair World Bank’s RFCTLARR Act, 2013 recognises the Compensation and Operational right of the titleholders along with the Transparency in Land Policy 4.12 tenant, rural artisans and sharecroppers Acquisition, Rehabilitation residing or depending on land for 3 and Resettlement Act, years or more preceding land 2013 (RFCTLARR Act, acquisition. Whereas World Bank policy 2013) recognises the rights of all project affected persons irrespective of their legal rights as on the date of agreed cut off date. The Street Vendors World Bank’s The Street Vendors (Protection of (Protection of Livelihood Operational Livelihood and Regulation of Street and Regulation of Street Policy 4.12 Vending) Act, 2014 is an umbrella act for Vending) Act, 2014 overall development of the urban street vendors but differentiate between licensed/registered and non- licensed/non registered vendors. The World Bank Safeguard Policies do not differentiate between any impacted persons and requires commensurate support for loss of income and assets. 5.6 RESETTLEMENT POLICY FRAMEWORK (RPF) FOR JHARKHAND MUNICIPAL DEVELOPEMNR PROJECT (JMDP) 50. Review of these policies and procedures ushers that legal and administrative procedures applicable may vary from State to State and also there are gaps between Resettlement and Rehabilitation Policies of the country and certain states and the Bank’s Safeguard Policies. Hence, JUIDCO Ltd felt the need to understand the critical elements of the existing legal and policy framework and agree on a mechanism that will address the key social issues. A specific Environment and Social Management Framework (ESMF) has been formulated for JMDP to bridge the gaps and to conform to the provisions of World 49 | P a g e Bank’s operational policies related to Environment, Involuntary Resettlement and Indigenous Peoples. ESMF includes a Resettlement Policy Framework which will help to expedite the process and facilitate consistent preparation of social management plans which will include RAPs and TDPs (if applicable) across all the sub-projects to be undertaken under JMDP. 5.7 OBJECTIVE AND SCOPE OF RPF FOR JMDP 51. The framework has been formulated to lay down the principles and procedures for management of social impacts caused by the JMDP project. It guides the social impact assessment report, works out mitigation plans including Resettlement Action Plans for the overall project. This framework shall apply to all projects under JMDP, including Storm Water Drainage project, whether partly or fully funded by World Bank during the entire period of loan assistance. This framework includes a Overall objective of this framework is to guide the preparation and implementation of various sub-project implemented under JMDP, based on the following principles:  Take due precautions to minimize disturbance to human habitations, tribal areas and places of cultural significance.  Ensure that the Project Affected Persons (PAPs) are not negatively affected by the project.  Involve affected people from inception stage to operation and maintenance.  Consult affected people in issues of ROWs, land acquisition or loss of livelihood  Encourage consultation with communities in identifying environmental and social implications of projects.  Pay special attention to marginalized and vulnerable groups and secure their inclusion in overall public participation.  Provide compensation and assistance to PAPs prior to any displacement or start of civil works.  Guarantee entitlements and compensation to affected people as per the R&R policy. This would ensure compensation and assistance sufficient to improve or at least restore livelihoods to levels experienced before the project. 50 | P a g e  Share information with local communities about environmental and social implications.  Broad community support is ascertained based on free, prior and informed consultation. 5.8 REVISION/ MODIFICATION OF RPF 52. RPF will be an “up-to-date” or a “live document” enabling revision, when and where necessary. Unexpected situations and/or changes in the project or sub-component design would therefore be assessed and appropriate management measures will be incorporated by updating the Resettlement Policy Framework to meet the requirements of country’s legislations and Bank safeguards policies. Such revisions will also cover and update any changes/modifications introduced in the legal/regulatory regime of the country/ state. Also, based on the experience of application and implementation of this framework, the provisions and procedures would be updated, as appropriate in consultation with the World Bank and the implementing agencies/departments. 53. Considering the social impacts of the sub-project, there is a need to manage the potential social impacts under the legal frameworks both at national and state level which shall also meet the requirements of the World Bank social safeguard requirements. The entitlement matrix for this sub-project, as presented in table 21 below, is guided by the Environment and Social Management Framework (ESMF) prepared for JMDP, of which this sub-project is a part. 5.9 DEFINITION FOR ENTITLEMENT FRAMEWORK 54. For the purpose of the RAP under the ESMF of JUIDCO, the following definitions will be applicable: a) Affected area: Such area as may be notified by the appropriate Government Authority for the purposes of land acquisition and which land will be acquired under RFCTLARR Act, 2013 through declaration by Notification in the Official Gazette by the appropriate Government or for which land belonging to the Government will be cleared from obstructions. b) Agricultural land: Land used for the purpose of: (i) agriculture or horticulture; (ii) dairy farming, poultry farming, pisciculture, sericulture, seed farming breeding of 51 | P a g e livestock or nursery growing medicinal herbs; (iii) raising of crops, trees, grass or garden produce; and (iv) land used for the grazing of cattle. c) Below poverty line (BPL) or BPL family: As defined by the Planning Commission of India (now restructured as the Niti Ayog), from time to time and those included in the BPL list for the time-being in force. d) Building: House, out house or other roofed structure whether masonry, brick, wood, mud, metal or any other material whatsoever but does not include a tent or other portable and temporary shelter. e) Corridor of impact (CoI): Refers to the minimum land width required for construction of project infrastructure and laying of pipes including embankments, facilities and features such as approach roads, drains, utility ducts and lines, fences, green belts, safety zone, working spaces etc. f) Cut-off date : In the cases of land acquisition affecting land holders the cut-off date would be the last date of publishing Notification for land acquisition u/s 11 (1) of RFCTLARR Act, 2013 in the local newspaper. Those without any legal right, the cut-off date would be the start date of the Census and Socio-Economic survey for temporary impacts, the cut-off date would be the date of joint inspection by contractor and PIU representative before initiating construction. g) Encroacher: A person who has extended their building, agricultural land, business premises or work places into public/government land without any authority. h) Income : Income of the PAP shall mean the amount prior to the cut-off date from all occupations taken together captured either through the socio economic/ census survey or calculated by an objective assessment 33or as available through secondary research for a similar occupation. i) Land: ‘Land’ includes benefits to arise out of land, and things attached to the earth or permanently fastened to anything attached to the earth. 52 | P a g e j) ‘Land acquisition’ or ‘acquisition of land’: Acquisition of land under the RFCTLARR, 2013. k) Non-agricultural labour: A person who is not an agricultural labour but is primarily residing in the affected area as on cut-off date or for a period of not less than three years immediately before the declaration of the affected area and who does not hold any land under the affected area but who earns his livelihood mainly by manual labour or as a rural artisan immediately before such declaration and who has been deprived of earning his livelihood mainly by manual labour or as such artisan in the affected area. l) Notification: Notification issued from time to time by appropriate government for land acquisition under the provisions of RFCTLARR, 2013. m) Project Affected Family (as defined in RFCTLARR Act 2013): It includes: ► A family whose land or other immovable property has been acquired. ► A family which does not own any land but a member or members of such family may be agricultural labourers, tenants including any form of tenancy or holding of usufruct34 right, share-croppers or artisans or who may be working in the affected area as on cut-off date whose primary source of livelihood stand affected by the acquisition of land. ► The STs and other traditional forest dwellers who have lost any of their forest rights recognised under the Scheduled Tribes and Other Traditional Forest Dwellers (Recognition of Forest Rights) Act, 2006 due to acquisition of land. ► A family whose primary source of livelihood on cut-off date or for three years prior to the acquisition of the land is dependent on forests or water bodies and includes gatherers of forest produce, hunters, fisher folk and boatmen and such livelihood is affected due to acquisition of land. ► A member of the family who has been assigned land by the State Government or the Central Government under any of its schemes and such land is under acquisition. ► A family residing on any land in the urban areas for preceding three years or more prior to the acquisition of the land or whose primary source of livelihood for three years prior to the acquisition of the land is affected by the acquisition of such land. 53 | P a g e n) PAP: Any person affected either directly or indirectly by the project and/or project related activity, irrespective of the legal status and would include: ► Title holders ► Encroachers ► Squatters ► Tenants, leaseholders, sharecroppers ► Employees, landless labourers o) Project affected household (PAH): A social unit consisting of a family and/or non-family members living together, and is who are affected by the project negatively and/or positively. p) Rent: Whatever is lawfully payable in cash or in kind, partly in cash and partly in kind, whether as a fixed quantity of produce or as a share of the produce, on account of the use or occupation of land or on account of any right in land (which may not be a legal) but shall not include land revenue. q) Replacement cost: A replacement cost/value of any land or other asset is the cost/value equivalent to or sufficient to replace/purchase the same land or other asset and other applicable taxes to be incurred by the affected person; As per the new RTFCLARR Act 2013, computation of all compensation with additional solatium is more than the replacement cost or market value of affected assets. r) Shop: Any premises where any trade or business is carried on and where services are rendered to customers. s) Squatter: A person who has settled on public/government land, land belonging to institutions, trust, etc and or someone else’s land illegally for residential, business and or other purposes and/or has been occupying land and building/asset without authority. t) Registered vendors: All vendors surveyed and registered for issuance of vending licence under the Street Vendors Act 2013. u) Temporary impact: Impact expected during construction phase of the project in the form of earth spoil, tremors and vibrations, loss of access and disruption of income. 54 | P a g e v) Tenant: A person who holds/occupies land-/structure of another person and (but for a special contract) would be liable to pay rent for that land/structure. This arrangement includes the predecessor and successor-in-interest of the tenant but does not include mortgage of the rights of a landowner or a person to whom holding has been transferred; or an estate/holding has been let in farm for the recovery of an arrear of land revenue; or of a sum recoverable as such an arrear or a person who takes from the Government a lease of unoccupied land for the purpose of subletting it. w) Vulnerable households: Vulnerable PAPs: Vulnerable PAPs are those living below poverty line, SC / ST families, women headed households, physically challenged persons; elderly persons above the age of 60 years. x) Wage earner: Wage earners are those whose livelihood would be affected due to the displacement of the employer. The person must be in continuous employment for at least six months prior to the cut-off date with the said employer and must have reliable documentary evidence to prove his/her employment. 5.10 METHODS FOR ASSESSMENT OF REPLACEMENT COST 55. The methods for assessment of replacement cost and determination of compensation for loss of land, structure and other assets are discussed in the notes provided below: (i) Note A-Engage/Hire an Independent Valuer registered with Government, who can assist to assess the replacement cost of land as follows and provide inputs to the competent authority by: (i) Appraising recent sales and transfer of title deeds and registration certificates for similar type of land in the village or urban area and vicinity (ii) Appraising circle rate in urban and rural areas of the district Or (iii) Compensation as per the state approved procedure. Replacement cost of land shall be the highest of the above three options. 55 | P a g e (ii) Note B - Replacement cost of houses, buildings and other structures The replacement cost of houses, buildings and other immovable prope rties will be determined on the basis of replacement cost by referring to relevant Basic Schedule of Rates (BSR) as on date without depreciation. In case of partial impact, if the residual structure is rendered structurally unsafe or unviable the entire structure to be considered affected and compensated accordingly. In case of displacement and the valuation amount is less than the amount provided under PMAY/IAY as applicable, compensation equivalent to provisions under PMAY/IAY shall be provided .Amount payable equivalent to PMAY/IAY will only be applicable in-case Physically displaced PAH is homeless. (iii) Note B - Compensation for Trees/Crops Compensation for trees will be based on their market value. Loss of timber trees will be compensated at their replacement cost while the compensation for the loss of fruit bearing trees will be calculated as annual produce value calculated for the number of years (as per standard procedure followed by concerned department) depending on the nature of trees/crops. 5.11 ENTITLEMENT MATRIX AND RESETTLEMENT MEASURES 56. To address the social impacts of the project, an entitlement matrix has been prepared which includes the packages of compensation for the loss of assets and livelihood and other resettlement measures as per the eligibility of the affected households. The entitlement matrix for this sub project in table 21 is alignment to the Environment and Social Management Framework prepared for JMDP. For any additional impact category the ESMF for JMDP shall apply. 56 | P a g e Table 21: Entitlement Matrix Categ Asset Enti tlement Any other reference ory impacted (PAP) Non- Loss of (I) One-month advance notice to The value of residential Titlehold residential demolish the affected structure structures and other immovable er structure (II) Maximum of properties will be determined by (Squatte (i) the replac ement cost of a third-party r) residential structure, or governmentapproved valuation agency or a government (ii) alternative house wit h approved chartered engineer. minimum area as per PAPs shall be consulted for Government norms under selecting resettlement package PMAY/IAY to homeless PAHs. options.Resettlement Assistance will be provided as per provision or (iii) Financial assistance before displacement. equivalent to PMAY/IAY(as per state norm) all those who have to relocate and do not have a house as on cut- off dat e. (III) One-month subsistence allowance as per prevalent minimum wage for a semi- skilled worker (IV) One-time financial assistance of Rs.5,000 as transportation cost for shifting of the family, belongings and cattle. Loss of (v) One-month advance notice to The value of commercial Commercial demolish the affected structure structure and other immovable Structure and (vi) Compens ation at market value properties will be determined by Vendors/Kiosk for the affected commercial a 3rd s structure, or party government (vii) For registered vendors: In approved valuation consultation with ULB, PAPs agency or a government may be resettled in the vending approved chartered engineer zone. (viii) As per Street Vendor Act 2014 vending zone has to be provided to registered vendor. If it is not possible then one time financial assistance will be provided to them as decided by vending committee of the concerned ULB. (ix) One-time financial assistance of Rs. 5,000 as transportation cost for shifting. (x) One month subsistence allowance as per prevalent minimum wage for a semi- 57 | P a g e skilled worker (xi) Right to salvage the affected materials. Non- Loss of (xii) One-month advance notice to The value of commercial Title Residential demolish the affected structure structure and other immovable holder cum/ (xiii) Compens ation at market properties will be determined by (Encroa Commercial value for the affected a third-party government cher) Structure residential/commercial structure approved valuation (xiv) Right to salvage the affected agency or a government Loss of material approved chartered engineer. residential structure Loss of commercial structure Loss of (i) Subsistence allowance Only agricult ural labourers, Liveliho equivalent to monthly minimum who are in fulltime / od wage for three months for permanent employment of the (Income permanent impact, land owner )- (ii) One adult member of the Perman affected hous ehold, whose or ent livelihood is affected, will be entitled for skill development those dependent full time on training the economic activity affected, (iii) Registered vendors: In - will be eligible for this consultation with ULBs PAPs assistance. A training needs may be shifted to vending zone. assessment in consultations with the PAPs will be carried out so as to develop appropriate training programmes suitable to the PAPs skill. Tempor For temporary disruption of Only agricult ural labourers, ary Loss livelihood during construction who are in full-time / of period, disruption allowance is permanent employment of the Liveliho paid for the number of months of land owner od disruption calculated on the (Income monthly subsistence allowance or ) equivalent to prevalent monthly minimum wage for semi-skilled. those dependent full time on the economic activity affected, will be eligible for this assistance. This will be provided for a maximum of three months during the construction phase of the project depending on the actual duration of dis ruption during construction period. Loss of (i) One month notice to affected Payment will be made before standing farmer. the impact occurs. crop (ii) Monthly subsistence allowance equivalent to prevalent monthly minimum wage unskilled for three months. 58 | P a g e Vulnera (iii) The assistance is over and The PIU with support from the ble above ot her assistance to NGO during joint verification PAH Vulnerable PAH. will identify the number of (iv) One time assistance of Rs eligible vulnerable project 10,000 to vulnerable PAHs who affected pers ons. A training have to relocate. need assessment in (v) Priority will be given to consultations with the PAPs vulnerable PAHs during will be carried out so as to resettlement process in vending develop appropriate training zone, in PMAY housing programmes suitable to the (vi) One adult member of the PAPs skill. affected hous ehold, whose livelihood is affected, will be entitled for skill development training. CPRs Impact to Reloc ation or restoration, if The PIU will ensure that CPRs such feasible, or compens ation at compens ation is handed over as places of replacement cost to set up such to trustee, association, wors hip, similar structures in the vicinity organisation or individual as community the case may be. buildings, schools, etc Unforeseen Impacts encountered during implementation will be addressed in accordance with the principles of this Entitlement Matrix. 59 | P a g e 60 | P a g e 61 | P a g e CHAPTER 6: INSTITUTIONAL ARRANGEMENT FOR IMPLEMENTATION 6.1 GENERAL 57. Suitable institutional arrangements will be made to manage and implement Resettlement Action Plan. JUIDCO will have the primary responsibility for overall Project implementation and ensuring that Project objectives are achieved. A three-tier management structure is envisaged to enable effective communication and distribution of responsibilities between the three primary stakeholders namely: a) At the highest level is the Empowered Committee (EC) b) The second level is a JUIDCO-PMU at the state level c) The third level is a JUIDCO-PIU at the ULB level 62 | P a g e 58. A tri-partite implementation agreement (TPIA) will be signed by JUIDCO, UD&HD and the concerned ULBs. The TPIA will establish the roles and responsibilities of each of these agencies for implementation of urban investments. 59. The project management structure has been envisaged to enable effective communication and distribution of responsibilities amongst different participants of the JMDP at all the different levels and has been discussed below in detail along with their roles and responsibilities. A. Empowered Committee: 60. At the highest level, the project will be directed by an Empowered Committee (EC), which will provide oversight and policy decisions. The Committee will be chaired by Additional Chief Secretary/Secretary/Principal Secretary, UDHD, and will include Principal Secretary of Planning and Finance Department, Principal Secretary of Drinking Water and Sanitation Department and Director SUDA, who will be the Member Secretary of the Committee. The EC will meet at least twice every year. However, the EC can meet as frequent as possible based on need and requirement. B. Project Management Unit (PMU) 61. The Project Management Unit (PMU) will have the overall responsibility for project management and execution. The PMU will assume direct responsibility for day-to-day project management, coordination and implementation. It will take the lead role in preparing, implementing, and monitoring of project performance in line with the project implementation schedule and the Project Operations Manual (OM). The PMU will prepare annual work programs, budgets, procurement plans; disburse funds; review fund execution and accountability; safeguard document preparation and oversee quarterly review meetings, as well as contract and supervise project staff and consultancy assignments, prepare reports and other documents, and provide quality control. JUIDCO will procure a PMC to support the PMU for meeting all project management requirements of the proposed Project. 62. The PMU is headed by a Project Director assigned from the State Government, who will report to the Principal Secretary UDHD. In addition, a full-time Deputy Project Director will be put in place who will lead all day-to-day decision meetings of the PMU. The PMU is staffed by the following key positions (i) Deputy Project Director, (ii) Financial Management Specialist, (iii) Procurement Specialist, (iv) Environmental Safeguards Specialist, (v) Social Safeguards Specialist, (vi) Contract Management Specialist, (vii) Municipal Engineers, (viii) Civil Engineer, (ix) Urban Planner, (x) Institutional 63 | P a g e Development Specialist and (xi) support staff. The UD&HD will bear the technical responsibility of implementing Component 2. Support will include consultancy packages (scope of consultancy packages to be agreed with UDHD). 63. The PMU has hired Environment and social specialists who have been working throughout the preparation phase of the JMDP project to support preparation of safeguards documentation for JMDP. The PMC firm will also have a dedicated environment and social specialist (see Figure 10 below) to support the PMU. The PMU will be responsible for following:  Stakeholder consultations and public engagement  Approval of DPR, ESIA, designs, preparing of bidding documents, tendering schedules, etc.  Preparation of TOR for ESIA  Preparation of sub-project DPR ESIAs and ESMPs  Site visits and inspection of projects under implementation  Implementation of RAP  Appointment of technical assistance consultants and others safeguards management support to the implementing agencies  Quality assurance through third-party audits  Maintaining MIS and quarterly reporting  Progress reporting, financial management, monitoring and reporting  Ensuring compliance with agreed implementation procedures and other World Bank requirements, etc  Attaining all NOCs and clearances needed for sub-projects C. Project implementing unit (PIU) 64. In addition to the PMU, JUIDCO will set up PIUs at ULB level, which jointly with the PMU will be primarily responsible for implementation supervision at the ULB level, as well as for providing O&M quality assurance support to ULBs. PIUs will be fully operational before the sub projects at the ULB level begin civil works activities. The ULBs will be primarily responsible for the O&M of project investments. 65. The PIUs will comprise of Project manager, members of the ULB’s engineering team, which will facilitate on-the-job training of ULB engineers on developing, supervising and managing large infrastructure projects, Environment specialist and Social specialist. 64 | P a g e JUIDCO will provide formal mentoring support to ULBs on both project execution and O&M. The project will also hire the services of a project management consultant firm to support implementation and strengthen capacity for environment and social due diligence. To support the PIU, during the implementation level, a CSQC consultant firm will be hired. The PIUs will be responsible for the following:  Carry out inspection visit to sub-project sites under implementation.  Submit to PMU Monthly progress reporting on ESMP implementation.  Safeguards compliance reporting during JMDP implementation phase.  Progress and expense reporting of ESMP to the PMU.  Coordination with district level coordination committees, ULBs etc. 66. The ULBs and PIUs will be responsible for the following:  Monitoring ESMP during operations and maintenance of urban infrastructure created under JMDP, and address all ESMP non-compliance issues.  Support contractors in formulation and implementation of traffic management control plans, utility shifting plans and any special arrangements during festivals and pilgrimages for ensuring safety measures.  PIU E&S specialists will visit project sites, and compile ESMP inspection checklists  For water supply projects, ULB-PIU will carry out the necessary environmental quality monitoring and EHS monitoring during the operational phase.  Assistance in obtaining necessary government approvals/permits/licenses and orders for implementation of project.  Supervision of Contractors waste management and borrow area management plans.  Take part in the implementation of all community awareness and participation activities.  Ensure site safety, PPE, EHS arrangements are being implemented appropriately.  Complaint handling and resolution. 65 | P a g e  Maintain account with provisional sums for R&R activities  Carry out the social outreach and necessary Information, education and communication (IEC) activities to ensure adequate social acceptability through citizen participation, community engagement and will set up a mechanism for consumer grievance redressal and attend to consumer complaints in a timely manner. It shall also obtain timely feedback of citizens on the services provided and keep updated JUIDCO from time to time and take due care of needs of the urban poor and minorities. 7 67. . The institutional arrangement and staffing arrangement of JUIDCO-JMDP safeguards implementation is explained in Error! Reference source not found. and the overall institutional structure of JUIDCO- JMDP is presented in Error! Reference source not found. below. Figure 2: Institutional Arrangement for safeguards management : Figure 3: : JMDP Institutional Arrangement 66 | P a g e 6.2 PROJECT MANAGEMENT CONSULTANTS 68. PMU will hire project management consultants using pre-agreed terms of references for: ► Technical support and advice ► Environment and social safeguards support ► Financial/Procurement management and project audit ► Developing the GIS-based reporting and monitoring system 67 | P a g e ► Result monitoring and impact evaluation, etc. PMC will consist of team of experts including the environment and social specialist. PMC will support PMU and PIU in monitoring and implementation of ESMP/RAP/STPP as per ESMF guidelines, support in preparation of future sub projects ESIAs, ESMP/RAP/STPP, preparation of monthly progress reports and coordination with PMU and PIU. 6.3 CONSTRUCTION SUPERVISION AND QUALITY CONTROL CONSULTANT 69. To support the PIU at the site the construction supervision and quality control consultant will be hired on pre-agreed terms. The CSQC will be responsible for the following: ► Day-to-day supervision of the work performed by the contractor etc. ► Check and certify the claims made by the contractor. ► Verification of bills ► Verify the ESMP is being implemented according to the approved plan. ► Verify environmental compliance monitoring being undertaken by the contractor. ► Verify and check construction safety and labour welfare measures. ► Construction debris management plan is being implemented effectively. ► Keep records of all accidents, injuries, complaints and incidences reported at the project sites. ► Controlling the quality of construction. ► In case of change in scope of work/design, the CSQC, with support from PMC will update the ESMP to incorporate the necessary mitigations measures. ► CSQC will verify and supervise the implementation of ESMF and ESMP through contractor. 6.4 TRAINING AND SKILL UP-GRADATION 70. The capacity building and training of all the agencies is the most vital component towards successful and timely implementation of RAP. JUIDCO-PMU needs to play important role. In this section an attempt has been made to provide the broad areas of capacity building and training to be planned by the project authority in different phases/stages of implementation process are as follows: 68 | P a g e Table 22: Training and Skill up-gradation : Phase/Stage Type of capacity building/Training Organization / Agency / personnel Inception Phase 2 day Orientation workshop on lessons PMU, PIU and Month -1 learning and experience sharing - to NGO discuss the major issues in implementation. Inception Phase NGO and PIU staff training on PIU and NGO Month -1 implementation process, mechanism and major issues. Implementation 1 day Quarterly review workshop on PMU, PIU and Phase. Month-3 implementation issues NGO Note: The quarterly review workshop needs to be organized to establish a proper management information system and make the management decision as vital input for implementation decision making. Implementation 2 day orientation workshop for supervision PMU, PIU, Phase. Month-6 consultant- working out methodologies, supervision indicators of monitoring, monitoring consultant and framework etc. NGO Implementation Training Need Assessment of PAPs. PIU, NGO and Phase. Month-2 Design livelihood support Programme for Supervision PAPs. Arrange training for PAPs consultant 69 | P a g e CHAPTER 8: ESTIMATED COST AND R&R BUDGET 8.1 INTRODUCTION 71. R&R budget has been worked out for the sub-project based on impacts identified during the census survey. Since the subproject do not involve land acquisition, the R&R cost includes cost of structures and R&R assistance as per the entitlement matrix. Contingency provisions have also made to take into account any variations from estimated R&R cost. Some of the features of this R&R cost estimate are outlined below: • Compensation for structures at their replacement cost; • Resettlement Assistance. 8.2 COMPENSATION FOR THE LOSS OF STRUCTURE 72. The replacement cost of immovable properties has been determined on the basis of replacement cost by referring to relevant Basic Schedule of Rates (BSR)3 as on date without depreciation. In total 6568 structures are getting affected due to the project implementation. The total compensation for the loss of structure as calculated which will be provided to the affected families is Rs. 14.19 crore4. 8.3 R&R ASSISTANCE TO PROJECT AFFECTED FAMILIES 73. In addition to compensation for the loss of structure, additional assistance will also be provided to the affected families as per the entitlement framework adopted for the sub-project. This includes providing shifting allowance, subsistence allowance, for livelihood loss to the project affected 3 as per BSR rate of Ranchi Radial project funded by ADB in 2014. 4 The rate of dis bursed for the permanent structures without land was Rs. 9,370/m2, semi-permanent structures was Rs. 7,192/m2, and temporary structures was Rs. 2,178/m2. in the project at Ranchi Radial Roads project funded by of Asian Development Bank at 2014. The compensation for boundary walls at per running metre is Rs. 3,608/ metre. The present rate in 2017 is calculated at a cumulat ive increase of 7% from the base year. The net cumulative increase for three years is 22.5%. Thus the average estimated rate for permanent structures without land has been calculated at Rs. 11,478/m2, semi-permanent structures have been calculated at Rs. 8,810/m2, and temporary structures have been calculated at the rate of Rs. 2,668/m2. . The compensation for boundary walls at per running metre is Rs. 4,420/ metre." families depending on the applicability as per entitlement matrix. The total assistance as calculated which will be provided to the affected families is Rs. 9.62 crore. 8.4 TOTAL R&R BUDGET 74. The total R&R budget for the proposed subproject works out to Rs. 26.20 crore. A contingency cost (of 10%) has also been included in the total budget which would cover non-identified and other costs during R&R implementation. A detailed indicative R&R cost is given in table 23 below for SWD project. Table 23: Dhanbad SWD Project Resettlement Budget Compensation and Assistance for Dhanbad SWD Loss of Structure (house, shop, building or immovable property or assets attached to land Area Type of Structure (NTH) Rs. Per Sqm Sqm Pucca 11478 3072 3,52,60,416 Semi Pucca 8810 7950.01 7,00,39,591.62 Kutcha 2668 13751.43 3,66,88,814.17 Subtotal (A) 14,19,88,822.00 Assistance Impact to Squatters/ Encroachers Rs Units 1. Loss of Residence (Rs/unit) Housing provision Under PMAY for homeless 810 PAHs. Shifting Assistance to DPs 5,000.00 810 40,50,000.00 Loss of Residential Tenant 3,000.00 486 14,58,000.00 Subtotal (B) 55,08,000.00 2. Loss of Shop/trade/commercial structure Compensation of structure as per market value 2329 Loss of Commercial Tenant 3,000.00 1428 42,84,000.00 Shifting Assistance to DPs 5,000.00 3758 1,87,85,000.00 Subsistence Allowance for 1 month 7,510.00 3758 2,82,15,070.00 Subtotal (C) 5,12,84,070.00 3. Loss of commercial Kiosk/vendor Compensation for structure as per market value 1515 Shifting Assistance to DPs 5,000.00 1515 75,75,000.00 Subsistence Allowance for 1 month 7,510.00 1515 1,13,77,650.00 Subtotal (D) 1,89,52,650.00 Impact to Vulnerable Household One time Assistance who have to relocate 10,000.00 2047 2,04,70,000.00 Subtotal (E) 2,04,70,000.00 Total 23,82,03,542 Contingency 10% 2,38,20,354.2 Compensation and Assistance for Dhanbad SWD Grand Total 26,20,23,896 CHAPTER 9: IMPLEMENTATION SCHEDULE OF RAP The RAP will be implemented over a period of 24 months. The Implementation schedule has been provided in Table 24: provided in Table 24: Activity wise Implementation Schedule 75. table 24 below. Table 24: Activity wise Implementation Schedule : S.No. Acti vities Month wise 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 A. Preparatory Collection and review of RAP Preparatory Activitie Report s relevant documents & other 1. Reconnaissance survey and 2. rapport building with community & district Orientation training of project staff 3. on the RAP Submission of Identification and 4. Verification Report for NTH B. IEC and Awareness Campaign Preparation and distribution of R&R 7. policy to PAPs Organize awareness campaigns for 8. sharing information on RAP Rapport building through 9. participat ory process Cons ultation meetings with project 10. staff, contractors and labours Organize awareness campaigns for 11. construction labors on HIV/ AIDS D. Land and Building Valuation Measurement & valuation of 13. structures (private /community etc.) Photography of EPs for 14 distribution of entitlement- cum- identity Cards E. Micro Plans & Di sbursement Preparation of Micro Plans 15. (Non-title holders) 16 Opening of bank account in joint names for disbursement Disbursement of entitlement/ 18 compens ation/ assistance 19 Handing over of encumbrance free site S.No. Acti vities Month wise 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 20 Holding of health awareness, check- up camps 21 Information regarding jobs and provision of labour opportunities by Cont ractor with preference to vulnerable PAHs – Intermittently F. Rehabilitation Process 23 Identification of training needs (Training Needs Assessment) 25 Vocational, skill up gradation trainings based on the micro plans etc. G. Completion Process 26 Submission of quarterly to WB by PMU 27 Submission of Completion Report CHAPTER 9: GRIEVANCE REDRESSAL MECHANISM 9.1 INTRODUCTION 76. GRM is a process that enables any stakeholder to make a complaint or a suggestion about the way a project is being planned, constructed or implemented. A grievance is indignation or resentment stemming due to any project related activity. In the subproject RAP implementation, there is a need for an efficient grievance redressal mechanism that will assist the PAPs in resolving queries and complaints. 9.2 GRIEVNACE REDRESSAL MECHNAISM FOR THE SUB-PROJECT 77. A GRC will be set up at the state and ULB level. The objective is to receive and resolve the affected communities concerns, queries, complaints and grievances about the environmental and social aspects of the Project that could be encountered during implem entation as well as to address other social issues pertaining to social cohesion and integration once the sub-projects implemented. Some means of communicating information on JUIDCO’s GRM includes the following: ► Distribution of leaflets to the public places ► Notice boards ► JUIDCO’s website ► Telecommunication Tools 78. The Deputy Project Director (JUIDCO, PMU) will be responsible for ensuring that each sub- project establishes an effective multi-level GRM to handle all grievances related to sub-project activities. The GRM will function at 2 levels: at the community level, where every effort will be made to resolve the issue; and at the sub-project level where, as GRC will be established and as an appeal mechanism at state level. the sub-project level GRC shall be constituted with five persons including a female member. ► One from the ULB/executing agency ► Any one elected representative (local project area; preferably female) ► Representative of a community-based group of women such as Mahila Samakhya/Mahila Mandal ► A person who is publicly known and accepted by the locals (in the project area) to speak on their behalf (to be identified by the elected representatives of the ULB) ► Community development officer from PIU ► Medical officer ► Officer from concerned department such as police, transport and labour ► ULB-level community organiser or Chief Municipal Officer's representative 79. The PAP will have to clarify the area of grievance. The GRC will entertain only grievances related to construction activities affecting the livelihood or loss of property/utility or restriction of access, labour community conflict, construction site management and quality of service during the O&M period. Grievances related to corruption will only be dealt under the anti-corruption laws of the Jharkhand. 80. The PAP (or his/her representative) may submit his/her complaint in by either written letter, phone, or email to the GRC or, alternatively, raise his/her voice in a public or individual meeting with project staff. A very simple grievance form in local language will also be available at each project site to be filled in by the complainant. Also complaint boxes shall be placed at ULB office, PIU office and Contractors campsite/office. One person in PIU and contractor office will be designated as complaint officer responsible for receiving all the grievances (oral or written) and maintaining the log of such complaints and action taken. This complaint officer shall facilitate filling the grievance form in case of illiterate complainants. NGO engaged for RAP implementation shall act as facilitator in ensuring that all the complaints/suggestions reach the attention of PIU head especially of the PAPs and local community. The effectiveness of the GRM shall be tracked through progress report of CSQC and NGO facilitating RAP implementation. The contact details of the registering complaints/suggestions at state level is given below: Grievance Redressal Cell Jharkhand infrastructure Development Company Limited 3rd Floor, Pragati Sadan, Kutchery Chowk Ranchi-834001, Jharkhand Phone No: 651 2243203 Email: grc.jmdp.juidco@gmail.com 81. The GRC will meet to try and resolve the matter at community level and make a recommendation usually within 7-10 working days from receipt of complaint. If there is no decision after 10 days, the PAP or any other aggrieved person can refer the complaint to the Deputy Project Director (JUIDCO, World Bank PMU). The Deputy Project Director (JUIDCO, World Bank PMU) will chair an Appeals Committee, which will then examine and address the complaint within 20 days. It is recognised that some complaints may take longer to resolve due to their complexity, for example, those related to land disputes. In such cases, the grieved party shall be communicated the possibility of delays with reasons and next actions within 20 days, All submitted complaints and grievances will be registered at the sub-project level and added to a database of JUIDCO-JMDP PIU, which will be monitored regularly by designated JUIDCO-JMDP staff. In addition to the mechanism explained above, PAPs have the right to approach the judiciary of the country. As noted, the system be implemented by JUIDCO-PMU & PIU with support from appointed PMC. The grievance mechanism must address community grievances as well as worker’s grievances. The CDGR must have various stakeholders and must meet regularly with PAPs to resolve the grievances. 1. The system will comprise of the following: a) An accessible and simple grievance redressal procedure: The grievance redressal procedure will outline the process and steps to be taken, the key people responsible, and the upper limit to the time taken to resolve a conflict to the satisfaction of the complainant. In case there are grievances that have reached a stalemate, a third-party mediation may be considered. The entire GR process will be disclosed to the community at individual project sites, and it should be JUIDCO’s and its PMC’s endeavour to get all complaints recorded in the grievances log, and address the same in a consistent manner b) A public consultation plan: This plan will outline the range of awareness and communication initiatives that will be implemented by JUIDCO in order to transparently and proactively address stakeholder concerns during the implementation of project activity. 2. The Environmental and Social Officers of JUIDCO-PMU will also need to coordinate with the various implementation agencies to meet the E MP’s commitments to stakeholder engagement as follows: a) Interface between JUIDCO, contractors, sub-contractors and the local community b) Disclosure of project specific information about all components to villages/municipal wards within the footprint area of individual sites c) Establish a mechanism to obtain, report and monitor all grievances from the local community d) Regular engagement with gram panchayats and other local stakeholder groups identified in this report The Environmental and Social Specialists of JUIDCO-PMU will also need to coordinate with the various government agencies and ULBs to meet the ES MP’s commitments to stakeholder engagement as follows: i. Interface between JUIDCO, contractors, sub-contractors, relevant government departments (forest, utilities, traffic police) and the local community ii. Disclosure of project specific information including the ESIA and ESMP on ULB website and District Library iii. Establish a mechanism to obtain, report and monitor all grievances from the local community iv. Regular engagement with citizens and local stakeholder groups identified in this report v. For better implementation of environmental management plan, grievance redressal mechanism has been proposed. CHAPTER 10: MONITORING AND EVALUATION 10.1 INTRODUCTION 82. The concurrent internal social monitoring will be done as part of the regular monitoring by the PIU, Implementing Agencies, and design and supervision consultants. PIU CSQC, and the Implementing Agencies will do the regular monitoring of implementation of RAP implementation. PIU will submit monthly progress report on RAP implementation to PMU. PMU, with the help of in- house Social Specialists will do the quarterly social monitoring of sub-projects for safeguards compliance. 83. An external evaluation of the Resettlement Action Plan implementation for the subproject will also be undertaken through an audit consultant specifically hired for this purpose. Stakeholder Consultation Workshops with the participating departments and other stakeholders at ULB level will be held once a quarter during implementation, to gather their feedback on the environmental and social issues arising out of implementation of the sub project. 84. The implementation of RAP will be carried out by RAP implementing agency with the support of District administration and E&S Specialists of the ULB. The concurrent monitoring will be carried out by E&S specialist of ULB with support of CSQC and WB PMC. Environment & Social Specialist of JUIDCO-PMU will undertake monthly site visits to ensure that implementation process proceeds, as planned. The process followed for reporting includes monthly/quarterly progress report, site visit observations and feedback from the PAPs and other stakeholders and progress in GRC resolutions. Appropriate reporting formats will be designed by JUIDCO. ULB will submit physical and financial progress of the RAP to JUIDCO-PMU till the completion of RAP implementation 85. Impact Evaluation: Once the implementation of resettlement measures for displaced families is completed and the people have experienced life at new site for at least for 12 months, an impact evaluation will be carried out to assess how the resettlement assistance has helped to improve the living standards. This evaluation will be carried out with the support of independent consultants who are not directly associated with the implementation. The positive impact will be documented and will be disclosed through audio & visual media. If there are any negative impacts than corrective/mitigation measures will be taken. 3-3 ANNEXURES-I Census Questionnaire of Dhanbad Storm Water Drainage Project QUESTIONNAIRE FOR ESTABLISHMENT CENSUS Unique Identification No. (UIN): _________ Programmer Instruction – Should be system generated not to be filled by interviewer District: Interviewer instruction: not to be asked to respondent Section - Basic Information Area District Name I Dhanbad 1 Deoghar 2 ii Date & Time of Interview (Mandatory) To entered Manually iii Name of Interviewer (Mandatory) To entered Manually Iv Sub-project Road Name Code list to be shared (0 – 99999) V Road No of DPR Code list to be shared (0 – 99999) Vi Ward Number Code list to be shared (0 to 100) Vii Starting point reference Code list to be shared (0 – 99999) Distance of the Viii unit/establishment/hawker being ______(Mention in meters) (range- 0 – 5000) interviewed from the starting point Ix Type of Construction [SA] Temporary 1 Semi-permanent 2 Permanent 3 1. Temporary – Establishment not having concrete/steel construction. Made up of plastic/tarpaulin/bamboo construction or any other material which is very easily movable. Eg. basket carrying vegetable vendor, Bhelpuri stall / Definition Tea stall 2. Semi-permanent – immovable property with walls but without roof 3. Permanent structure – Immovable property eg. Retail shop. x Purpose of usage [SA] Residential 1 Commercial 2 Introduction: Good morning/afternoon/evening. I'm .......... from Karvy Insights, a market research company. We are currently conducting a study to_________________________________________( to be shared) . Could you kindly spare few minutes of your time for an interview? Thank you. Interviewer instruction: Ask All S1. Are you the owner of the property? Interviewer instruction: Property refers to the establishment (either temporary/semi - permanent/permanent) where the respondent is is located Yes 1 Go to S3 No 2 Go to S2 Interviewer instruction: Ask if coded 2 in S1 Check if the owner is available for interview S2. Owner availability at time of interview Owner available 1 Go to S3 Owner not available 2 Go to S4 Interviewer instruction: Ask if coded 1 in S2 S3. Record name of the owner First Name Middle Name Last Name/Surname Interviewer instruction: Ask if coded 2 in S2 S4. Record name of the respondent First Name Middle Name Last Name/Surname Interviewer instruction: DO NOT ASK THE RESPONDENT S5. Gender Male Female 1 2 Main Questionnaire B1. Since How many years you are using the property? Number of Years To entered Manually (range 1 – 99) B1.1 Kindly let us know if you own this property or you are a tenant? Owner Tenant 1 2 B2 Kindly let us know which of the following Social Category you belong to? [SA] Social class Code ST 1 SC 2 OBC 3 General 4 Did not 5 respond Ask if coded 1, 2 in B2 B3 Kindly let us know your caste? [SA] Please capture caste of the respondent To entered Manually Did not respond 1 B4 Kindly let us know if you fall under any of the household type mentioned below?[SA] Household type Code I fall under ‘Below Poverty Line’ 1 household I fall under ‘Women Headed Household’ 2 Physically Challenged/Handicap 3 I am ‘Lonely Old age’ 4 I don’t fall under any of the above 5 household None of the above 6 Ask if coded 1 in B4 B5 Kindly let us know your BPL card number and/or carrying BPL Card with you? [SA] BPL Card Number Code Yes 1 No 2 Ask if coded 1 in B5 B5 BPL Card Number?[SA] Interviewer Instruction: Please enter BPL card number mentioned by the respondent or from the BPL Card carried by respondent Please capture BPL Card number To entered Manually B6. Do you have any proof of this Address? [SA] Proof of the address Code Yes 1 No 2 Ask if coded 1 in B6 B7. Which of the following proof of address do you have? [SA] Proof of the address Code Electricity bill 1 Water Bill 2 Rent Receipt 3 Any Other 4 B8 please mention category of the Project Affected Person through observation?[SA] Interviewer Instruction: Please do not ask respondent. Refer to the definition of encroacher Encroacher Definition: There is a property line everywhere, structures protruding out would be called Encroacher. Like hotel having an entrance or staircase. Squatter Definition: Squatter does not belong to the place and does not possess any legal establishment behind his structure or operation area. A tea stall or a Bhel puri stall. Category of PAP Code Encroacher 1 Squatter 2 Ask if coded 1 in B8 B9 Kindly let us know for which purpose do you use this property? [SA] Category of PAP Code Residential 1 Commercial 2 Resi-cum-Commercial 3 Ask if coded 2 in B8 B10 Kindly observe and mention for which of the following purpose the property is used? [SA] Interviewer Instruction: Please do not ask respondent. Mention type of occupancy Category of PAP Code Residential 1 Commercial 2 Resi-cum-Commercial 3 Static Hawkers 5 Mobile Hawkers 6 B11 Have you registered/legalize your business with municipality or local body through shop act or hawkers license?[SA] Registered business Code Yes 1 No 2 Ask if coded 2 in B1.1 B11.1 Please tell us the name of the To entered Manually owner or the person who collects rent from you. Kindly let us know total amount B11.2 you paid as deposit to owner to To entered Manually (in INR) (Range 1-99999) occupy this place, if any How much rent you pay per B11.3 To entered Manually (in INR) (Range 1-99999) month (in INR) Kindly tell if you pay any charges Electricity B11.4 1 Water 2 Sewerage 3 Others 4 towards utilities used? SECTION ‘2’ – DETAILS OF AFFECTED STRUCTURES C1. Description of Affected Structure - Click one Photograph of the structure ensuring the complete structure is captured in the photograph Programmer Instruction – Photographs should be digitally date and time stamped with Geo tagging C2 Kindly mention type of construction? [SA] Interviewer Instruction: Please do not ask respondent. Mention type of construction of the property Category of PAP Code Temporary 1 Semi-permanent 2 Permanent 3 Programmer Instruction – ask if coded 2, 3 in C2 C3 Kindly mention type of Floor that will get affected by the project?[SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Floor type Code Cement 1 Wood 2 Metal 3 Programmer Instruction – ask if coded 2, 3 in C2 C4 Kindly mention type of wall that will get affected by the project?[SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Wall type Code Bricks 1 Wood 2 Metal 3 Others 4 Programmer Instruction – ask if coded 3 in C2 C5 Kindly mention type of roof that will get affected by the project?[SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Wall type Code Asbestos 1 Metal 2 Plastic 3 Others 4 Programmer Instruction – To be silently recorded C6 kindly mention area of the structure that will get affected due to project. Area/floor in square feet C6.1 To entered Manually (1-5000) (approximate) Length along the road in feet To entered Manually (1-500) C6.2 (approximate) Width perpendicular to the road in To entered Manually (1-500) C6.3 feet (approximate) Kindly ask respondent the To entered Manually (5,000-100,00,000) C7 approximate market value of the structure Did not respond 1 Programmer Instruction – ask if coded 1 in B9 / B10 C8 Kindly mention the type of the residential structure? [SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Residential structure Code House 1 Hut 2 Programmer Instruction – ask if coded 2 in B9 / B10 C9 Kindly mention the type of the commercial structure? [SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Residential structure Code Shops 1 Hotel 2 Small Eatery 3 Kiosk 4 Farm House 5 Petrol Pump 6 Clinic 7 STD Booth 8 Workshop 9 Vendors 10 Commercial Complex 11 Industrial structure 12 Restaurant 13 Any Other 14 C11 Kindly capture if any of the following structure will get affected due to project [MA]. Programmer Instruction – code 5 (‘None of the above will get affected’) cannot be coded with any other code Interviewer Instruction: Please do not ask respondent. Mention through observation Other Structure Code Boundary Wall 1 Foundation 2 Gate 3 Well/ Tube well 4 None of the above will get affected 5 Programmer Instruction – ask if coded 2, 3 in B9 / B10 C12 Kindly let us know if you employ anyone else in your establishment [SA]. Employed anyone Code Yes 1 No 2 Programmer Instruction – ask if coded 1, C12 C13 Kindly mention number of people To entered Manually (1-100) employed by you Programmer Instruction – ask if coded 1 in [ ix ] Interviewer Instruction: Please do not ask respondent. Mention through observation C13.1 Is there a tree adjacent or in the premises of the establishment? Yes 1 No 2 Programmer Instruction – ask if coded 1 in C13.1 C14 Is the adjacent tree owned by you? [SA] Yes 1 No 2 Programmer Instruction – ask if coded 1 in C14 C15 Kindly tell us how many trees will get affected by the project? C15.1 Fruit trees To entered Manually (1-100) C15.2 Non fruit trees To entered Manually (1-100) Total number of trees Programmer instruction – auto calculate (C15.1 + C15.2) C16 Do you see any electric pole adjacent to project affected unit/site/establishment. [SA] Interviewer Instruction: Please do not ask respondent. Mention through observation Yes 1 No 2 Section ‘D’ Demographics D1. Kindly tell us total number of members in your family. D1. Number of people in family To entered Manually (1-10) D2. Kindly tell us name of each family member. Programming Instruction: number of responses captured should be equal to ‘value entered in D1’ Family member Name 1 Self Post code name from S4 2 Member 1 To entered Manually 3 Member 2 To entered Manually 4 Member 3 To entered Manually D3. RELATION WITH THE HEAD OF THE HOUSEHOLD Programming Instruction: ask for each of the family member mentioned in D2 in single screen. Family member RELATION WITH THE HEAD OF THE HOUSEHOLD 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Self 02 Spouse 03 Parents 04 Brother/ Sister 05 Son/ Daughter 06 Son/ Daughter-in-law 07 Nephew/ Niece 08 Grand Son/ Grand Daughter 09 Uncle/ Aunt 10 Grand Father/ Grand Mother 11 Father/ Mother-in-law 12 Brother/ Sister-in-law 13 Grandson/ Grand Daughter in law 99 Others, specify D4. Kindly tell us gender of each family member. Programming Instruction: ask for each of the family member mentioned in D2 in single screen. Family member RELATION WITH THE HEAD OF THE HOUSEHOLD 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Male 02 Female D5. Kindly tell us age of each family member. Programming Instruction: ask for each of the family member mentioned in D2 in single screen. Family member Name 1 Self (name) Post code age from S5 2 Member 1 – Name To entered Manually (between 1-100) 3 Member 2 – Name To entered Manually(between 1-100) 4 Member 3 – Name To entered Manually(between 1-100) D6. Kindly tell us marital status of each family member. Programming Instruction: ask for each of the family member mentioned in D2 in single screen. Family member Marital Status 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Married 02 Unmarried 03 Widow/ Widower/ Separated D7. Kindly tell us education level of each family member. Programming Instruction: ask for each of the family member mentioned in D2 in single screen. Family member Education 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Illiterate 02 Informally Literate 03 Primary Educated (upto (without attending school) Class 5) 04 Middle Educated (upto 05 Secondary Educated (upto 06 Higher Secondary Class 8) Class 10) Educated (upto Class 12) 07 Graduate 08 Post Graduate 09 Professional Diplom a/ Trade Certificate 10 Professional De gree 11 Child (< 6 yrs.) 99 Others, specify (Doctor, Engineer etc.) D8. Kindly tell us know if any of your family member is physically or mentally challenged/handicapped?[SA] Yes 1 No 2 D9. Kindly tell us name of the person with disability and type of disability. Programming Instruction: ASK IF CODED ‘1’ in D8; Show names of all family member mentioned in D2 in single screen. Interviewer Instruction: Please mention disability and type of disability only against the mentioned by the respondent. Family member Physical / mental disability 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Physically 02 Mentally 03 Not applicable D10. Kindly tell us occupation of all members of the family. Family member Occupation 1 Self (name) Use following codes as drop down menu 2 Member 1 – Name Use following codes as drop down menu 3 Member 2 – Name Use following codes as drop down menu 4 Member 3 – Name Use following codes as drop down menu 01 Cultivation 02 Agricultural Labour 03 Allied agricultural activities (forestry/ fishing/ grazing) 04 Unskilled Labour (daily 05 Government/ Panchayet/ 06 Private Service waged) Municipal Service 07 Skilled Labour 08 Self Employed/ Professional 09 Traditional HH Industries (mention) 10 Trade & Business 11 Employee in Mining Sector 12 Employee of other shop/business 13 Masonry 14 Computer Hardware/ 15 Rickshaw Puller/Auto Software Rickshaw driver 16 Household Maid/Assistants 17 Private Tuition 18 Money Lender 19 Pension/ Earnings from 20 Unemployed (>18 Yrs.) 21 Student remittances 22 Housewife Programmer Instruction – To be silently recorded D11 Kindly tell us annual income of the household D11.1 From main occupation To entered Manually (1-10,00,000) Subsidiary income from other To entered Manually (1-10,00,000) D11.2 sources Programmer instruction: (D11.1 + D11.2), please auto Total income of the household calculate D12 Kindly tell us skill set possessed by the head of household to earn money? E.g. driving, painting, mechanical etc. Skill set possessed by Head of the To entered Manually household D13 Kindly tell us voter ID, Aadhar card and your bank account number preferably in which you receive government subsidiaries. Voter ID number To entered Manually (UPTO 12 alpha numerics ); optional Aadhar number To entered Manually (12 digit number); optional D14 Kindly tell us your bank account details. Name of the bank To entered Manually optional Account number To entered Manually (up to 12 digit); optional D15 KINDLY TELL US WHICH OF THE FOLLOWING HOUSEHOLD ITEMS OWNED/POSSESSED BY YOUR FAMILY AT YOUR HOUSEHOLD?[MA] Other Structure Code TV 1 Tape Recorder 2 Radio 3 Refrigerator 4 Phone 5 Cycles 6 Two Wheeler 7 Three Wheeler 8 Four Wheeler 9 Bus/ Truck 10 LPG 11 Agriculture Land 12 Washing machine 13 D16 Kindly tell us breakup of household expenditure in a typical month. Other Structure Amount 1. Food To entered Manually (0-10,000) 2. Education To entered Manually (0-10,000) 3. Travel/ transportation To entered Manually (0-10,000) 4. Health To entered Manually (0-10,000) 5. Clothes To entered Manually (0-10,000) 6. Religious practices To entered Manually (0-10,000) 7. Water Charges, if any: To entered Manually (0-10,000) 8. Electricity Bill: To entered Manually (0-10,000) 9. Payment of loan / borrowing To entered Manually (0-10,000) 10. Any other (specify) To entered Manually (0-10,000) Total expenditure Programmer instruction – Please auto calculate household expenditure (Sum of 1 to 10); total expenditure should be less than or equal to (D11.1 + D11.2), D17. Kindly tell us role of male & female members of the family in each of the following Decision making at Household Level. [SA in row] D17. Subject Male Female Both 1 Financial Matter 1 1 1 2 Education of Child 2 2 2 3 Healthcare of Child 3 3 3 4 Purchase of assets 4 4 4 5 Day to day household activities 5 5 5 6 On social function and marriages 6 6 6 7 Women to Earn for Family 7 7 7 8 Land and property 8 8 8 Section ‘E’ - WOMEN PARTICIPATION AT COMMUNITY LEVEL E2. Does women in your family participate in Community decisions?[SA] Yes 1 No 2 E3. Tell us if anyone from your family is member of any active Self Help Group (SHG)? [SA] Particulars Code Male 1 Female 2 Both 3 None 4 E4 Are you of the opinion that men and women enjoy the same status in your community? [SA] Particulars Code Yes 1 No 2 Programmer Instruction – To be silently recorded E5 What are some of the differences that strike you in particular? [MA] Particulars Code 1. Women are not consulted for major decisions 1 2. All economic decisions are made by men 2 3. Women not considered important in decision making 3 4. Women are under male dominance 4 5. Women have to take permission from men to go out of house 5 6. Domestic violence exists in many families 6 7. Girls are not consulted before marriage 7 8. Low priority is given to women’s education 8 9. Mainly men are responsible for earning 9 10. Women are allowed to attend public meetings and gatherings 10 11. Men lack the attitude to help women in domestic chores 11 12. Men do not like to give liberty to women 12 Others (specify) 13 Programming Instruction: ASK if CODED 3 in C2 && CODED 2 in S5 (WOMEN). RANK ALL COMPULSARY E6 If men and women were asked to rank their needs in order of priority, how would they do it? Particulars Rank - Men Rank - Women Hous ehold latrine Food Good health care Drinking water Education Bathing enclosure Employment Hous ehold latrine Food Good health care Drinking water Education SECTION ‘F’ - LOAN AND INDEBTEDNESS (FOR LAST ONE YEAR) F1. Has any of your family members taken any loan in last year? [SA] Yes 1 No 2 Programming Instruction: ASK if CODED 1 in F1. F2. Who has taken the most recent loan this year in your family? [SA] Programming Instruction: Show names of all family member mentioned in D2 in single screen. Family member Code 1 Self (name) 1 2 Member 1 – Name 2 3 Member 2 – Name 3 4 Member 3 – Name 4 Programming Instruction: ASK if CODED 1 in F1. F3. Source of the loan [SA] Source Code 1 Bank 1 2 NGO 2 3 Pvt. Money Lender 3 4 Cooperative 4 5 SHG 5 6 Relative/ Friend 6 Programming Instruction: ASK if CODED 1 in F1. F4. The purpose of the Loan[SA] Purpose of the Loan Code 1 Productive Investment 1 2 Emergency 2 3 Paying off other loans 3 4 Purchasing durables 4 5 Social Events 5 6 Others 6 Programming Instruction: ASK if CODED 1 in F1. F5. What percentage of loan you have already repaid [SA] Purpose of the Loan Code 1 I have paid 0-20% 1 2 I have paid 21-40% 2 3 I have paid 41-60% 3 4 I have paid 61-80% 4 5 I have paid 81-100% 5 SECTION ‘G’ – Advantages & Disadvantages Programming Instruction: Please display unique code that need to entered on OE Sheet. Interviewer Instruction: Please mention unique number mentioned on the tablet in the OE sheet Programmer Instruction – To be silently recorded G1. Benefits perceived from the sub projects 1. Incidence of diseases will be less 1 2. More cleanliness in and around the area 2 3. Others Please specify 3 Programming Instruction: Please display unique code that need to entered on OE Sheet. Interviewer Instruction: Please mention unique number mentioned on the tablet in the OE sheet Programmer Instruction – To be silently recorded G2. Likely type(s) of distress perceived by PAP 1. It will lead to my displacement 1 2. Affect my business 2 3. Others Please specify 3