92087 Doing Business 2015 Moldova Economy Profile 2015 Moldova Doing Business 2015 Moldova 2 © 2014 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, DC 20433 Telephone: 202-473-1000; Internet: www.worldbank.org All rights reserved. 1 2 3 4 17 16 15 14 This work is a product of the staff of The World Bank with external contributions. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. 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Doing Business 2015 Moldova 3 CONTENTS Introduction .................................................................................................................................. 4 The business environment .......................................................................................................... 6 Starting a business ..................................................................................................................... 16 Dealing with construction permits ........................................................................................... 23 Getting electricity ....................................................................................................................... 33 Registering property .................................................................................................................. 39 Getting credit .............................................................................................................................. 47 Protecting minority investors ................................................................................................... 54 Paying taxes ................................................................................................................................ 63 Trading across borders .............................................................................................................. 68 Enforcing contracts .................................................................................................................... 72 Resolving insolvency .................................................................................................................. 79 Labor market regulation ........................................................................................................... 84 Distance to frontier and ease of doing business ranking ...................................................... 90 Resources on the Doing Business website .............................................................................. 93 Doing Business 2015 Moldova 4 INTRODUCTION Doing Business sheds light on how easy or difficult it is 1, 2014 (except for the paying taxes indicators, which for a local entrepreneur to open and run a small to cover the period January–December 2013). medium-size business when complying with relevant The Doing Business methodology has limitations. Other regulations. It measures and tracks changes in areas important to business—such as an economy’s regulations affecting 11 areas in the life cycle of a proximity to large markets, the quality of its business: starting a business, dealing with construction infrastructure services (other than those related to permits, getting electricity, registering property, getting trading across borders and getting electricity), the credit, protecting minority investors, paying taxes, security of property from theft and looting, the trading across borders, enforcing contracts, resolving transparency of government procurement, insolvency and labor market regulation. macroeconomic conditions or the underlying strength of In a series of annual reports Doing Business presents institutions—are not directly studied by Doing Business. quantitative indicators on business regulations and the The indicators refer to a specific type of business, protection of property rights that can be compared generally a local limited liability company operating in across 189 economies, from Afghanistan to Zimbabwe, the largest business city. Because standard assumptions over time. The data set covers 47 economies in Sub- are used in the data collection, comparisons and Saharan Africa, 32 in Latin America and the Caribbean, 25 benchmarks are valid across economies. The data not in East Asia and the Pacific, 26 in Eastern Europe and only highlight the extent of obstacles to doing business; Central Asia, 20 in the Middle East and North Africa and they also help identify the source of those obstacles, 8 in South Asia, as well as 31 OECD high-income supporting policy makers in designing regulatory reform. economies. The indicators are used to analyze economic More information is available in the full report. Doing outcomes and identify what reforms have worked, where Business 2015 presents the indicators, analyzes their and why. relationship with economic outcomes and presents This economy profile presents the Doing Business business regulatory reforms. The data, along with indicators for Moldova. To allow useful comparison, it information on ordering Doing Business 2015, are also provides data for other selected economies available on the Doing Business website at (comparator economies) for each indicator. The data in http://www.doingbusiness.org. this report are current as of June Doing Business 2015 Moldova 5 CHANGES IN DOING BUSINESS 2015 As part of a 2-year update in methodology, Doing Finally, the name of the employing workers indicator set Business 2015 incorporates 7 important changes. First, has been changed to labor market regulation, and the the ease of doing business ranking as well as all topic- scope of this indicator set has also been changed. The level rankings are now computed on the basis of indicators now focus on labor market regulation distance to frontier scores (see the chapter on the applying to the retail sector rather than the distance to frontier and ease of doing business ranking). manufacturing sector, and their coverage has been Second, for the 11 economies with a population of more expanded to include regulations on labor disputes and than 100 million, data for a second city have been added on benefits provided to workers. The labor market to the data set and the ranking calculation. These regulation indicators continue to be excluded from the economies are Bangladesh, Brazil, China, India, aggregate distance to frontier score and ranking on the Indonesia, Japan, Mexico, Nigeria, Pakistan, the Russian ease of doing business. Federation and the United States. Third, for getting Beyond these changes there are 3 other updates in credit, the methodology has been revised for both the methodology. For paying taxes, the financial statement strength of legal rights index and the depth of credit variables have been updated to be proportional to 2012 information index. The number of points has been income per capita; previously they were proportional to increased in both indices, from 10 to 12 for the strength 2005 income per capita. For enforcing contracts, the of legal rights index and from 6 to 8 for the depth of value of the claim is now set at twice the income per credit information index. In addition, only credit bureaus capita or $5,000, whichever is greater. For dealing with and registries that cover at least 5% of the adult construction permits, the cost of construction is now set population can receive a score on the depth of credit at 50 times income per capita (before, the cost was information index. assessed by the Doing Business respondents). In addition, Fourth, the name of the protecting investors indicator set this indicator set no longer includes the procedures for has been changed to protecting minority investors to obtaining a landline telephone connection. better reflect its scope—and the scope of the indicator For more details on the changes, see the “What is set has been expanded to include shareholders’ rights in changing in Doing Business?” chapter starting on page corporate governance beyond related-party transactions. 24 of the Doing Business 2015 report. For more details Fifth, the resolving insolvency indicator set has been on the data and methodology, please see the “Data expanded to include an index measuring the strength of Notes” chapter starting on page 114 of the Doing the legal framework for insolvency. Sixth, the calculation Business 2015 report. For more details on the distance to of the distance to frontier score for paying taxes has frontier metric, please see the “Distance to frontier and been changed. The total tax rate component now enters ease of doing business ranking” chapter in this profile. the score in a nonlinear fashion, in an approach different from that used for all other indicators (see the chapter on the distance to frontier and ease of doing business ranking). Doing Business 2015 Moldova 6 THE BUSINESS ENVIRONMENT For policy makers trying to improve their economy’s regulatory environment for business, a good place to start ECONOMY OVERVIEW is to find out how it compares with the regulatory environment in other economies. Doing Business provides an aggregate ranking on the ease of doing business Region: Europe & Central Asia based on indicator sets that measure and benchmark regulations applying to domestic small to medium-size Income category: Lower middle income businesses through their life cycle. Economies are ranked from 1 to 189 by the ease of doing business ranking. This Population: 3,559,000 year's report presents results for 2 aggregate measures: the distance to frontier score and the ease of doing GNI per capita (US$): 2,460 business ranking. The ranking of economies is determined by sorting the aggregate distance to frontier (DTF) scores. DB2015 rank: 63 The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute DB2014 rank: 82* distance to the best performance in each Doing Business Change in rank: 19 indicator. An economy’s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the DB 2015 DTF: 66.6 worst performance and 100 the frontier. (See the chapter on the distance to frontier and ease of doing business). DB 2014 DTF: 62.8 The 10 topics included in the ranking in Doing Business 2015: starting a business, dealing with construction Change in DTF: 3.8 permits, getting electricity, registering property, getting credit, protecting minority investors, paying taxes, trading * DB2014 ranking shown is not last year’s published across borders, enforcing contracts and resolving ranking but a comparable ranking for DB2014 that insolvency. The labor market regulation indicators captures the effects of such factors as data (formerly employing workers) are not included in this corrections and the changes in methodology. See year’s aggregate ease of doing business ranking, but the the data notes starting on page 114 of the Doing data are presented in this year’s economy profile. Business 2015 report for sources and definitions. The aggregate ranking on the ease of doing business benchmarks each economy’s performance on the indicators against that of all other economies in the Doing Business sample (figure 1.1). While this ranking tells much about the business environment in an economy, it does not tell the whole story. The ranking on the ease of doing business, and the underlying indicators, do not measure all aspects of the business environment that matter to firms and investors or that affect the competitiveness of the economy. Still, a high ranking does mean that the government has created a regulatory environment conducive to operating a business. Doing Business 2015 Moldova THE BUSINESS ENVIRONMENT Figure 1.1 Where economies stand in the global ranking on the ease of doing business Source: Doing Business database. Doing Business 2015 Moldova THE BUSINESS ENVIRONMENT For policy makers, knowing where their economy regional average (figure 1.2). The economy’s rankings stands in the aggregate ranking on the ease of doing (figure 1.3) and distance to frontier scores (figure 1.4) business is useful. Also useful is to know how it ranks on the topics included in the ease of doing business relative to comparator economies and relative to the ranking provide another perspective. Figure 1.2 How Moldova and comparator economies rank on the ease of doing business Note: The rankings are benchmarked to June 2014 and based on the average of each economy’s distance to frontier (DTF) scores for the 10 topics included in this year’s aggregate ranking. The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute distance to the best performance in each Doing Business indicator. An economy’s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the worst performance and 100 the frontier. For the economies for which the data cover 2 cities, scores are a population-weighted average for the 2 cities. Source: Doing Business database. Doing Business 2015 Moldova 9 THE BUSINESS ENVIRONMENT Figure 1.3 Rankings on Doing Business topics - Moldova (Scale: Rank 189 center, Rank 1 outer edge) Figure 1.4 Distance to frontier scores on Doing Business topics - Moldova (Scale: Score 0 center, Score 100 outer edge) Note: The rankings are benchmarked to June 2014 and based on the average of each economy’s distance to frontier (DTF) scores for the 10 topics included in this year’s aggregate ranking. The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute distance to the best performance in each Doing Business indicator. An economy’s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the worst performance and 100 the frontier. For the economies for which the data cover 2 cities, scores are a population-weighted average for the 2 cities. Source: Doing Business database. Doing Business 2015 Moldova 10 THE BUSINESS ENVIRONMENT Just as the overall ranking on the ease of doing business tells Doing Business introduced the distance to frontier score. This only part of the story, so do changes in that ranking. Yearly measure shows how far on average an economy is from the movements in rankings can provide some indication of best performance achieved by any economy on each Doing changes in an economy’s regulatory environment for firms, Business indicator. but they are always relative. Comparing the measure for an economy at 2 points in time Moreover, year-to-year changes in the overall rankings do allows users to assess how much the economy’s regulatory not reflect how the business regulatory environment in an environment as measured by Doing Business has changed economy has changed over time—or how it has changed in over time—how far it has moved toward (or away from) the different areas. To aid in assessing such changes, most efficient practices and strongest regulations in areas covered by Doing Business (figure 1.5). Figure 1.5 How far has Moldova come in the areas measured by Doing Business? Note: The distance to frontier score shows how far on average an economy is from the best performance achieved by any economy on each Doing Business indicator since 2010, except for getting credit, paying taxes, protecting minority investors and resolving insolvency which had methodology changes in 2014 and thus are only comparable to 2013. The measure is normalized to range between 0 and 100, with 100 representing the best performance (the frontier). See the data notes starting on page 114 of the Doing Business 2015 report for more details on the distance to frontier score. Source: Doing Business database. Doing Business 2015 Moldova 11 THE BUSINESS ENVIRONMENT The absolute values of the indicators tell another part of regulation—such as a regulatory process that can be the story (table 1.1). The indicators, on their own or in completed with a small number of procedures in a few comparison with the indicators of a good practice days and at a low cost. Comparison of the economy’s economy or those of comparator economies in the indicators today with those in the previous year may region, may reveal bottlenecks reflected in large numbers show where substantial bottlenecks persist—and where of procedures, long delays or high costs. Or they may they are diminishing. reveal unexpected strengths in an area of business Table 1.1 Summary of Doing Business indicators for Moldova Slovak Republic DB2015 Best performer globally Czech Republic DB2015 Moldova DB2015 Moldova DB2014 Romania DB2015 Hungary DB2015 Bulgaria DB2015 Poland DB2015 Indicator DB2015 Starting a Business 35 51 49 110 57 85 38 77 New Zealand (1) (rank) Starting a Business (DTF 92.16 89.84 91.09 82.58 90.04 85.79 91.93 87.02 New Zealand (99.96) Score) Procedures (number) 5.0 6.0 4.0 9.0 4.0 4.0 5.0 7.0 New Zealand (1.0)* Time (days) 6.0 7.0 18.0 19.0 5.0 30.0 8.0 11.5 New Zealand (0.5) Cost (% of income per 4.6 5.4 0.8 8.0 8.3 12.9 2.1 1.5 Slovenia (0.0) capita) Paid-in min. capital (% 0.0 8.1 0.0 0.0 54.0 12.3 0.7 19.2 112 Economies (0.0)* of income per capita) Dealing with Hong Kong SAR, Construction Permits 175 170 101 139 103 137 140 110 China (1) (rank) Dealing with Hong Kong SAR, Construction Permits 48.11 48.36 69.85 62.91 69.37 62.97 62.17 68.19 China (95.53) (DTF Score) Doing Business 2015 Moldova 12 Slovak Republic DB2015 Best performer globally Czech Republic DB2015 Moldova DB2015 Moldova DB2014 Romania DB2015 Hungary DB2015 Bulgaria DB2015 Poland DB2015 Indicator DB2015 Hong Kong SAR, Procedures (number) 27.0 27.0 16.0 24.0 23.0 19.0 14.0 10.0 China (5.0) Time (days) 247.0 247.0 110.0 143.0 91.0 212.0 255.0 286.0 Singapore (26.0) Cost (% of warehouse 0.8 0.6 4.5 0.3 0.2 0.3 2.3 0.1 Qatar (0.0)* value) Getting Electricity 149 148 125 123 162 64 171 100 Korea, Rep. (1) (rank) Getting Electricity (DTF 59.72 59.12 65.78 66.52 55.10 79.19 46.03 72.71 Korea, Rep. (99.83) Score) Procedures (number) 7.0 7.0 6.0 6.0 5.0 3.0 7.0 5.0 12 Economies (3.0)* Time (days) 118.0 118.0 130.0 129.0 252.0 161.0 223.0 128.0 Korea, Rep. (18.0)* Cost (% of income per 865.1 1,012.4 320.4 175.8 111.5 20.8 496.1 56.9 Japan (0.0) capita) Registering Property 22 23 57 31 52 39 63 11 Georgia (1) (rank) Registering Property 86.10 86.09 75.36 81.87 78.04 80.30 74.39 91.88 Georgia (99.88) (DTF Score) Procedures (number) 5.0 5.0 7.0 3.0 4.0 6.0 8.0 3.0 4 Economies (1.0)* Time (days) 5.5 5.5 10.0 24.0 16.5 33.0 19.0 16.5 3 Economies (1.0)* Cost (% of property 0.9 0.9 2.9 4.0 5.0 0.3 1.5 0.0 4 Economies (0.0)* value) Getting Credit (rank) 23 99 23 23 17 17 7 36 New Zealand (1) Getting Credit (DTF 70.00 40.00 70.00 70.00 75.00 75.00 85.00 65.00 New Zealand (100) Score) Strength of legal rights 8 8 9 7 10 7 10 7 3 Economies (12)* index (0-12) Doing Business 2015 Moldova 13 Slovak Republic DB2015 Best performer globally Czech Republic DB2015 Moldova DB2015 Moldova DB2014 Romania DB2015 Hungary DB2015 Bulgaria DB2015 Poland DB2015 Indicator DB2015 Depth of credit 6 0 5 7 5 8 7 6 23 Economies (8)* information index (0-8) Credit registry coverage 0.0 0.0 62.9 6.4 0.0 0.0 12.3 2.8 Portugal (100.0) (% of adults) Credit bureau coverage 8.8 4.5 0.0 76.6 74.6 84.3 46.6 65.7 23 Economies (100.0)* (% of adults) Protecting Minority 56 55 14 83 110 35 40 100 New Zealand (1) Investors (rank) Protecting Minority 58.33 58.33 68.33 54.17 47.50 62.50 61.67 50.83 New Zealand (81.67) Investors (DTF Score) Extent of conflict of interest regulation 6.3 6.3 6.3 5.3 4.0 6.0 6.3 4.7 Singapore (9.3)* index (0-10) Extent of shareholder governance index (0- 5.3 5.3 7.3 5.5 5.5 6.5 6.0 5.5 France (7.8)* 10) Strength of minority investor protection 5.8 5.8 6.8 5.4 4.8 6.3 6.2 5.1 New Zealand (8.2) index (0-10) United Arab Emirates Paying Taxes (rank) 70 105 89 119 88 87 52 100 (1)* Paying Taxes (DTF United Arab Emirates 76.57 70.67 73.18 67.66 73.27 73.51 80.09 71.57 Score) (99.44)* Payments (number per Hong Kong SAR, 21.0 32.0 13.0 8.0 11.0 18.0 14.0 20.0 year) China (3.0)* Time (hours per year) 185.0 181.0 454.0 413.0 277.0 286.0 159.0 207.0 Luxembourg (55.0) Trading Across Borders 152 151 57 58 72 41 65 71 Singapore (1) (rank) Trading Across Borders 54.97 53.87 78.34 78.33 76.48 81.80 77.23 76.49 Singapore (96.47) Doing Business 2015 Moldova 14 Slovak Republic DB2015 Best performer globally Czech Republic DB2015 Moldova DB2015 Moldova DB2014 Romania DB2015 Hungary DB2015 Bulgaria DB2015 Poland DB2015 Indicator DB2015 (DTF Score) Documents to export 9 9 4 4 6 5 5 5 Ireland (2)* (number) Time to export (days) 23.0 23.0 18.0 17.0 17.0 15.0 13.0 16.0 5 Economies (6.0)* Cost to export (US$ per 1,510.0 1,545.0 1,375.0 1,240.0 885.0 1,050.0 1,485.0 1,525.0 Timor-Leste (410.0) container) Cost to export (deflated 1,510.0 1,605.6 1,375.0 1,240.0 885.0 1,050.0 1,485.0 1,525.0 US$ per container) Documents to import 11 11 5 6 6 4 6 5 Ireland (2)* (number) Time to import (days) 27.0 29.0 17.0 17.0 19.0 14.0 13.0 16.0 Singapore (4.0) Cost to import (US$ per 1,870.0 1,870.0 1,365.0 1,215.0 845.0 1,025.0 1,495.0 1,505.0 Singapore (440.0) container) Cost to import (deflated 1,870.0 1,943.4 1,365.0 1,215.0 845.0 1,025.0 1,495.0 1,505.0 US$ per container) Enforcing Contracts 42 43 75 37 20 52 51 55 Singapore (1) (rank) Enforcing Contracts 66.68 66.68 61.27 68.00 73.36 64.83 64.95 64.68 Singapore (89.54) (DTF Score) Time (days) 567.0 567.0 564.0 611.0 395.0 685.0 512.0 545.0 Singapore (150.0) Cost (% of claim) 28.6 28.6 23.8 33.0 15.0 19.4 28.9 30.0 Iceland (9.0) Procedures (number) 31.0 31.0 38.0 27.0 34.0 33.0 34.0 33.0 Singapore (21.0)* Resolving Insolvency 58 53 38 20 64 32 46 31 Finland (1) (rank) Resolving Insolvency 53.32 55.14 64.75 77.50 49.78 69.73 58.70 69.93 Finland (93.85) (DTF Score) Doing Business 2015 Moldova 15 Slovak Republic DB2015 Best performer globally Czech Republic DB2015 Moldova DB2015 Moldova DB2014 Romania DB2015 Hungary DB2015 Bulgaria DB2015 Poland DB2015 Indicator DB2015 Time (years) 2.8 3.3 2.1 2.0 3.0 3.3 4.0 Ireland (0.4) Cost (% of estate) 15.0 9.0 9.0 17.0 14.5 15.0 10.5 18.0 Norway (1.0) Outcome (0 as piecemeal sale and 1 as 0 0 0 1 0 1 0 1 going concern) Recovery rate (cents on 29.4 32.8 33.2 65.6 40.2 57.0 30.7 54.4 Japan (92.9) the dollar) Strength of insolvency 12.0 12.0 15.0 13.5 9.0 12.5 13.5 13.0 5 Economies (15.0)* framework index (0-16) Note: DB2014 rankings shown are not last year’s published rankings but comparable rankings for DB2014 that capture the effects of s uch factors as data corrections and changes to the methodology. Trading across borders deflated and non-deflated values are identical in DB2015 because it is defined as the base year for the deflator. The best performer on time for paying taxes is defined as the lowest time recorded among all economies in the DB2015 sample that levy the 3 major taxes: profit tax, labor taxes and mandatory contributions, and VAT or sales tax. If an economy has no laws or regulations covering a specific area—for example, insolvency—it receives a “no practice” mark. Similarly, an economy receives a “no practice” or “not possible” mark if regulation exists but is never used in practice or if a competing regulation prohibits such practice. Either way, a “no practice” mark puts the economy at the bottom of the ranking on the relevant indicator. * Two or more economies share the top ranking on this indicator. A number shown in place of an economy’s name indicates the number of economies that share the top ranking on the indicator. For a list of these economies, see the Doing Business website (http://www.doingbusiness.org). Source: Doing Business database. Doing Business 2015 Moldova 16 STARTING A BUSINESS Formal registration of companies has many WHAT THE STARTING A BUSINESS immediate benefits for the companies and for business owners and employees. Legal entities can INDICATORS MEASURE outlive their founders. Resources are pooled as several shareholders join forces to start a company. Procedures to legally start and operate a Formally registered companies have access to company (number) services and institutions from courts to banks as well Preregistration (for example, name as to new markets. And their employees can benefit verification or reservation, notarization) from protections provided by the law. An additional benefit comes with limited liability companies. These Registration in the economy’s largest limit the financial liability of company owners to their business city 1 investments, so personal assets of the owners are not Postregistration (for example, social security put at risk. Where governments make registration registration, company seal) easy, more entrepreneurs start businesses in the formal sector, creating more good jobs and Time required to complete each procedure generating more revenue for the government. (calendar days) What do the indicators cover? Does not include time spent gathering information Doing Business measures the ease of starting a business in an economy by recording all procedures Each procedure starts on a separate day (2 officially required or commonly done in practice by procedures cannot start on the same day). an entrepreneur to start up and formally operate an Procedures that can be fully completed industrial or commercial business—as well as the online are recorded as ½ day. time and cost required to complete these procedures. Procedure completed once final document is It also records the paid-in minimum capital that received companies must deposit before registration (or within 3 months). The ranking of economies on the No prior contact with officials ease of starting a business is determined by sorting Cost required to complete each procedure their distance to frontier scores for starting a (% of income per capita) business. These scores are the simple average of the distance to frontier scores for each of the component Official costs only, no bribes indicators. No professional fees unless services required To make the data comparable across economies, by law Doing Business uses several assumptions about the Paid-in minimum capital (% of income business and the procedures. It assumes that all per capita) information is readily available to the entrepreneur and that there has been no prior contact with Deposited in a bank or with a notary before officials. It also assumes that the entrepreneur will registration (or within 3 months) pay no bribes. And it assumes that the business:  Is a limited liability company, located in the  Has a start-up capital of 10 times income per largest business city and is 100% domestically capita. owned . 1  Has a turnover of at least 100 times income per  Has between 10 and 50 employees. capita.  Conducts general commercial or industrial  Does not qualify for any special benefits. activities.  Does not own real estate. 1 For the 11 economies with a population of more than 100 million, data for a second city have been added. Doing Business 2015 Moldova 17 STARTING A BUSINESS Where does the economy stand today? What does it take to start a business in Moldova? largest business city of an economy, except for 11 According to data collected by Doing Business, starting a economies for which the data are a population-weighted business there requires 5.0 procedures, takes 6.0 days, average of the 2 largest business cities. See the chapter costs 4.6% of income per capita and requires paid-in on distance to frontier and ease of doing business minimum capital of 0.0% of income per capita (figure ranking at the end of this profile for more details. 2.1). Most indicator sets refer to a case scenario in the Figure 2.1 What it takes to start a business in Moldova - Paid-in minimum capital (% of income per capita): 0.0 Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the starting a business indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2015 Moldova 18 STARTING A BUSINESS Globally, Moldova stands at 35 in the ranking of 189 average ranking provide other useful information for economies on the ease of starting a business (figure 2.2). assessing how easy it is for an entrepreneur in Moldova The rankings for comparator economies and the regional to start a business. Figure 2.2 How Moldova and comparator economies rank on the ease of starting a business Source: Doing Business database. Doing Business 2015 Moldova 19 STARTING A BUSINESS Economies around the world have taken steps making it they often are part of a larger regulatory reform easier to start a business—streamlining procedures by program. Among the benefits have been greater firm setting up a one-stop shop, making procedures simpler satisfaction and savings and more registered businesses, or faster by introducing technology and reducing or financial resources and job opportunities. eliminating minimum capital requirements. Many have What business registration reforms has Doing Business undertaken business registration reforms in stages—and recorded in Moldova (table 2.1)? Table 2.1 How has Moldova made starting a business easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova made starting a business easier by implementing an expedited company registration service and making the DB2010 authentication of specimen signatures when opening a corporate bank account optional. Moldova made starting a business easier by implementing a DB2012 one-stop shop. Moldova made starting a business easier by abolishing the DB2015 minimum capital requirement. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 20 STARTING A BUSINESS What are the details? Underlying the indicators shown in this chapter for STANDARDIZED COMPANY Moldova is a set of specific procedures—the bureaucratic and legal steps that an entrepreneur must complete to incorporate and register a new Legal form: Limited Liability Company firm. These are identified by Doing Business through collaboration with relevant local professionals and Paid in minimum capital requirement: MDL 0 the study of laws, regulations and publicly available City: Chisinau information on business entry in that economy. Following is a detailed summary of those procedures, Start-up Capital: 10 times GNI per capita along with the associated time and cost. These procedures are those that apply to a company matching the standard assumptions (the “standardized company”) used by Doing Business in collecting the data (see the section in this chapter on what the indicators measure). Table 2.2 Summary of time, cost and procedures for starting a business in Moldova - Time to No. Procedure Cost to complete complete Reserve company name; file all the documents with the State Registration Chamber for the registration of the company and obtain IDNO number Under the Law on the state registration of the legal entities and individual entrepreneurs (No. 220 of 19.10.2007, in force from 30.05.2008) the term for registration of the company is 5 working days. The SRC provides options for expedited services in which company registration can be completed within 4 hours (same day) or 24 hours (2 days including drop off and pickup of documents). However, the ""4 hours option"" is not enforceable, since in practice SRC fails to register a business within 4 hours. about MDL 1424 1 The fees for registering companies with the SRC under the expedited 2 days (registration cost + term are as follows: stamp fee) - State registration: MDL 500 (24hours)/MDL 1000(4 hours); - Incorporation document preparation (editing): MDL 216 (24hours)/MDL 432 (4 hours); - Name verification: MDL 78 (24 hours)/MDL432 (4 hours) ; - Certification of signatures by the State Registrar: MDL 30 ; - Certification of the statutory documents-MDL 80 (constant); - Publication: MDL 54 (constant); - Extract (for permanent bank account): MDL 252 (constant); - Notary fees -MDL 11. Apart from the registration cost, the applicant shall order a stamp, the cost of which may vary between MDL 180 and MDL 400. Doing Business 2015 Moldova 21 Time to No. Procedure Cost to complete complete Although the Law on registration of legal entities does not provide since 2010 the obligation to submit the ""Document confirming payment of share capital"", the SRC registrars still require this document (as it results from the provisions of the Civil Code). In addition, copies of the Company's founders IDs are requested. In accordance with the Law, the following documents must be submitted to the State Registration Chamber (SRC) in order to register a limited liability company: (a) Filled application form (template provided by the SRC); (b) Decision on incorporation of the company approved by founder/s; (c) Incorporation documents; (d) Document confirming payment of applicable registration fees. In practice the SRC also requests submittal of documents confirming the legal address of the company. Also as a matter of practice, the SRC drafts the incorporation documents and a founder decision in a special form that is supplementary to the decision provided by the founder. An unique state identification number is attributed to each legal entity at the date of its registration. It is inserted in the Registration Certificate and in the constitutive act. The Law on State Registration of Legal Entities and Individual Entrepreneurs No. 220 of 19.10.2007 allows the booking of the name, under which a person or entity intends to register a company, for a term up to 6 months. In such a way, no other third party will be allowed to register a company under the same name during the booking period. Agency: State Registration Chamber Register with the Territorial State Fiscal Inspectorate Newly registered companies should register with the Tax Inspectorate. Only companies that intend to sell VAT-taxable goods and services for an amount exceeding MDL 600,000 during 12 consecutive months must obtain a VAT code by registering with the local fiscal inspectorate. The way one-stop-shop in Moldova works is that Registration Chamber provides different codes (for tax, statistics, etc.) to the company on 2 days on average no charge 2 behalf of other agencies, and technically it is supposed to provide all the relevant information to all these agencies so that the client doesn’t have to go there anymore (such one-stop-shop idea was introduced about 4 years ago). However, in practice this system works only partially. While indeed various codes are provided to the company by the Registry at the moment of registration, the LLC founders still have to go and register by filling out an application form in 4 main agencies: - Territorial State Fiscal Inspectorate - Social security fund - Agency of health insurance Doing Business 2015 Moldova 22 Time to No. Procedure Cost to complete complete - Statistical agency According to the client service of Registration Chamber there is a timeline for visiting these agencies – 10 days upon registration. Agency: Territorial State Fiscal Inspectorate * Register the company with the Social Security Fund Within 10 days upon registration an entrepreneur needs to inform the 1 day, Social Security Fund about the creation of the new LLC by filling out the simultaneous with 3 form on the premises of the agency. no charge previous procedure Agency: Social Security Fund * Register with the Health Insurance Fund This is another agency where an entrepreneur needs to register a newly created LLC. Representative of the new LLC has to fill out an application form, providing the registration number to the Fund. This is done in 1 day, person as in practice the State Registration Chamber does not have the simultaneous with no charge 4 capacity to pass the information to the Health Insurance Fund in timely previous manner. procedure Agency: Health Insurance Fund * Register with the Statistical Agency This is the last agency where the newly created LLC has to be registered. Representative of the new LLC has to go to the Statistical Agency in person to fill out an application form. The issuance of a 1 day, statistical code at the moment of registration with the State simultaneous with 5 no charge Registration Chamber does not allow the company to be fully previous operational. procedure Agency: Statistical Agency * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation. Source: Doing Business database. Doing Business 2015 Moldova 23 DEALING WITH CONSTRUCTION PERMITS Regulation of construction is critical to protect the WHAT THE DEALING WITH CONSTRUCTION public. But it needs to be efficient, to avoid excessive PERMITS INDICATORS MEASURE constraints on a sector that plays an important part in every economy. Where complying with building regulations is excessively costly in time and money, Procedures to legally build a warehouse many builders opt out. They may pay bribes to pass (number) inspections or simply build illegally, leading to Submitting all relevant documents and hazardous construction that puts public safety at risk. obtaining all necessary clearances, licenses, Where compliance is simple, straightforward and permits and certificates inexpensive, everyone is better off. Submitting all required notifications and What do the indicators cover? receiving all necessary inspections Doing Business records the procedures, time and cost Obtaining utility connections for water and for a business in the construction industry to obtain sewerage all the necessary approvals to build a warehouse in Registering the warehouse after its the economy’s largest business city, connect it to completion (if required for use as collateral or basic utilities and register the warehouse so that it for transfer of the warehouse) can be used as collateral or transferred to another Time required to complete each procedure entity. (calendar days) The ranking of economies on the ease of dealing with Does not include time spent gathering construction permits is determined by sorting their information distance to frontier scores for dealing with Each procedure starts on a separate day. construction permits. These scores are the simple Procedures that can be fully completed online average of the distance to frontier scores for each of are recorded as ½ day. the component indicators. Procedure considered completed once final To make the data comparable across economies, document is received Doing Business uses several assumptions about the business and the warehouse, including the utility No prior contact with officials connections. Cost required to complete each procedure (% The business: of warehouse value) Official costs only, no bribes  Is a limited liability company operating in the construction business and located in  Will have complete architectural and the largest business city. For the 11 technical plans prepared by a licensed economies with a population of more than architect or engineer. 100 million, data for a second city have  Will be connected to water and sewerage been added. Is domestically owned and (sewage system, septic tank or their operated. equivalent). The connection to each utility  Has 60 builders and other employees. network will be 150 meters (492 feet) long. The warehouse:  Will be used for general storage, such as of books or stationery (not for goods requiring  Is valued at 50 times income per capita. special conditions).  Is a new construction (there was no  Will take 30 weeks to construct (excluding all previous construction on the land). delays due to administrative and regulatory requirements). Doing Business 2015 Moldova 24 DEALING WITH CONSTRUCTION PERMITS Where does the economy stand today? What does it take to comply with the formalities to build an economy, except for 11 economies for which the data a warehouse in Moldova? According to data collected by are a population-weighted average of the 2 largest Doing Business, dealing with construction permits there business cities. See the chapter on distance to frontier requires 27.0 procedures, takes 247.0 days and costs and ease of doing business ranking at the end of this 0.8% of the warehouse value (figure 3.1). Most indicator profile for more details. sets refer to a case scenario in the largest business city of Figure 3.1 What it takes to comply with formalities to build a warehouse in Moldova - Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the dealing with construction permits indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2015 Moldova 25 DEALING WITH CONSTRUCTION PERMITS Globally, Moldova stands at 175 in the ranking of 189 economies and the regional average ranking provide economies on the ease of dealing with construction other useful information for assessing how easy it is for permits (figure 3.2). The rankings for comparator an entrepreneur in Moldova to legally build a warehouse. Figure 3.2 How Moldova and comparator economies rank on the ease of dealing with construction permits Source: Doing Business database. Doing Business 2015 Moldova 26 DEALING WITH CONSTRUCTION PERMITS What are the details? The indicators reported here for Moldova are based BUILDING A WAREHOUSE on a set of specific procedures—the steps that a company must complete to legally build a warehouse—identified by Doing Business through Estimated cost of information collected from experts in construction MDL 1,555,336 construction : licensing, including architects, civil engineers, construction lawyers, construction firms, utility City : Chisinau service providers and public officials who deal with building regulations. These procedures are those The procedures, along with the associated time and cost, that apply to a company and structure matching the are summarized below. standard assumptions used by Doing Business in collecting the data (see the section in this chapter on what the indicators cover). Table 3.2 Summary of time, cost and procedures for dealing with construction permits in Moldova - Time to No. Procedure Cost to complete complete Obtain extract from the cadastre with the cadastral plan of the land plot BuildCo has to obtain the extract form cadastre together with the cadastral maps of the land plot. This will be required for obtaining the 9 days MDL 51 1 city planning certificate. Agency: Cadastre Request and obtain a city planning certificate According to the Law Nr. 163 from 09.07.2010 on "permission of construction works", in order to obtain the city planning certificate the applicant has to provide an application and the following documents: a) an extract from the Register of immovable property issued by the local cadastral offices, accompanied by the cadastral plan and / or plan of the property; b) the identity of the person - for individuals or a certificate of registration - for legal entities; 2 45 days MDL 50 The time limit, as specified by Law Nr. 163 from 09.07.2010 on "permission of construction works" is 20 business days if there are city planning documentation available for that particular land plot and 30 business days in case such documentation does not exist. Agency: General Direction on Architecture, Urbanism and Land Relations (Municipal Council) Doing Business 2015 Moldova 27 Time to No. Procedure Cost to complete complete Request and obtain city planning guidelines (red lines) from Design Institute of Moldova on Engineering and Research Works BuildCo hires a licensed design institute to prepare a complete, relevant set of city planning guidelines (red lines) which specify zoning 3 regulations of the land plot. 5 days MDL 1,500 Agency: Design Institute of Moldova on Engineering and Research Works or Private Licensed Firms * Request and obtain location clearance from the Fire Department BuildCo must receive approval from the Fire Department, which is then considered by the Design Institute in developing the city planning documentation. This procedure is the first in a series of initial procedures that could run in parallel. 4 14 days MDL 100 Although Cabinet Decision No. 920, dated August 30, 2005, states that this process is free of charge, in practice, a cost is incurred. Agency: Fire Department * Request and obtain location clearance from the Health Department BuildCo must receive approval from the Health Department, which is then considered by the Design Institute in developing the city planning documentation. 5 30 days MDL 500 The cost is not provided by any law or cabinet decision. In practice, the authorities charge internal fees. Agency: Health Department * Request and obtain location clearance from the Environmental Protection Agency (EPA) BuildCo must receive approval from the Environmental Protection Agency (EPA), which is then considered by the Design Institute in 30 days MDL 500 6 developing the city planning documentation. Agency: Environmental Protection Agency (EPA) * Request and obtain technical conditions from electricity provider company BuildCo has to obtain technical conditions form the Electricity provider 7 company. technical conditions are required for preparing the project 14 days no charge design documentation and obtaining a building permit. Agency: Gas Natural Fenosa Doing Business 2015 Moldova 28 Time to No. Procedure Cost to complete complete * Request and obtain technical conditions for water and industrial sewage from Apa Canal After the application is submitted, it takes one week for it to be considered and another week for BuildCo to receive an answer. 14 days no charge 8 Technical conditions for water and sewerage are obtained at this stage. Agency: Apa Canal * Request and obtain technical conditions for sewage system from Exdrupo A separate specification is obtained from Exdrupo (the urban roads and 9 bridges management authority) on rainwater drainage. 14 days no charge Agency: Exdrupo * Request and obtain clearance from the Municipality's Zoning and Road Construction Division (Directia General Cai de Transport si Comunicatii) BuildCo must contact the Municipality's Zoning and Road Construction Division if the building is less than 10 meters from an existing road. This 10 authority has discretionary power and often requires other documents 18 days MDL 600 in addition to the ones publicly listed. Agency: Municipality's Zoning and Road Construction Division (Directia General Cai de Transport si Comunicatii) * Obtain project clearance from the Chief Architect of the Municipality According to the Law No. 163 from 09.07.2010 on “permission of construction works” project documentation, developed on the basis of urban planning certificate for design has to pass a clearance by the chief architect. The chief architect has to approve the following sections 14 days no charge 11 of the project documentation: a master plan (situational plan, alignment plan), facades, color schemes, the project organization of construction works, external engineering networks. Agency: Chief Architect of the Municipality Doing Business 2015 Moldova 29 Time to No. Procedure Cost to complete complete * Request and obtain expertise clearance from the Fire Department The Fire Department must approve the completed set of designs and drawings after the conditions have been assigned. BuildCo must visit the Fire Department to obtain the expertise consultation rather than go 8 days no charge 12 through the Department of Verification and Expertise. Agency: Fire Department * Request and obtain expertise clearance from Health Department The Health Department must approve the completed set of designs and drawings after the conditions have been assigned. BuildCo must visit the Health Department to obtain the expertise consultation rather 21 days MDL 300 13 than go through the Department of Verification and Expertise. Agency: Health Department * Request and obtain expertise clearance from the Environmental Protection Agency (EPA) The Environmental Protection Agency will not issue any clearance unless the Health and Fire Departments have previously issued their 30 days MDL 250 14 clearances. By law, this procedure takes 30 days. Agency: Environmental Protection Agency (EPA) Request and obtain expertise of project documents at the State Service for Verification and Expertise of Projects in Construction The State Service for Verification and Expertise of Projects in Construction was reformed in September 2006, giving it responsibility for undertaking an internal verification of technical conditions with all 14 days MDL 3,000 15 the utilities authorities. Agency: State Service for Verification and Expertise of Projects in Construction Request and obtain construction permit from the local City Planning Services Agency (Municipality) According to the Law No. 163 from 09.07.2010 on “permission of construction work”, Building Permit is issued within 10 working days from the date of registration of the application. The application shall be accompanied with the following documents: 14 days MDL 3,902 16 a) an extract from the Register of immovable property issued by the local cadastral offices, with the attachment of the cadastral plan and / or plan of the property; b) city planning certificate for project design; c) an extract from the project documentation on the following sections: explanatory note, the general plan (situational plan, alignment plan), facades, color schemes, the project organization of construction Doing Business 2015 Moldova 30 Time to No. Procedure Cost to complete complete works, agreement with the chief architect; d) an opinion on the project documentation (sections: general plan, architecture, design) or a single report on the audit of project documentation; e) identification - for individuals or a certificate of registration - for legal entities; f) an agreement on supervision, signed by the applicant (customer) and the designer; Agency: City Planning Services Agency (Municipality) Notify the construction authorities and the State Construction Inspectorate about the start of construction At least 5 days before starting construction, BuildCo must notify the construction authorities in writing. The written notification is submitted in person and must be also filed with the State Construction Inspectorate no less than 30 days prior to the start of construction. If construction begins without prior written notification, certain sanctions would be applied against the company. 1 day no charge 17 The construction period begins the day the permit is issued. Relevant authorities and ministries may require BuildCo to provide valid proof of the legality of the start of construction work. Agency: Construction Authorities and State Construction Inspectorate Receive inspection on foundation works by State Construction Inspectorate 18 1 day no charge Agency: State Construction Inspectorate Receive inspection on structure works by State Construction Inspectorate 19 1 day no charge Agency: State Construction Inspectorate Receive inspection on roof works by State Construction Inspectorate 20 1 day no charge Agency: State Construction Inspectorate Doing Business 2015 Moldova 31 Time to No. Procedure Cost to complete complete Request and connect to water and sewage services BuildCo requests a connection from the utilities. BuildCo must extend the pipelines to the connection points. The inspector visits the site, 21 approves the connection by sealing it, and opens the water shafts. 22 days MDL 1,056 Agency: Apa Canal Request and obtain approval of construction works from Health Department After finishing the construction, BuildCo has to prepare a protocol of completion of construction works and obtain approval from each 18 days no charge 22 member of the working commission separately. Agency: Health Department Request and obtain approval of construction works from Fire Department After finishing the construction, BuildCo has to prepare a protocol of completion of construction works and obtain approval from each 10 days no charge 23 member of the working commission separately. Agency: Fire Department Receive final inspection by State Construction Inspectorate and sign the act of completion of construction 24 1 day no charge Agency: State Construction Inspectorate Request and obtain the act of completion of construction works by the Working Commission After the completion of construction, BuildCo obtains approvals from Sanitary and Fire authorities and convenes the Working Commission. The final approval is made by the chair of the Commission, according to Cabinet Decision No. 285, dated May 23, 1996, the investor’s representative and the local authority’s representative (in the case of the Municipality of Chisinau, the representative of the LPA is the chair 25 of the Commission). 31 days no charge According to the same cabinet decision, the Commission is to be created within 15 days. However, that time limit is not respected in practice. Agency: Working Commission (Water and Sewage Authority, Health Department, Power Services and Fire Department) Doing Business 2015 Moldova 32 Time to No. Procedure Cost to complete complete * Request and receive the occupancy permit by the State Commission (Ministry of Construction) The main authority in charge of issuing the occupancy permit is the Ministry of Construction; the chief architect has the definitive word on the decision. The other authorities that must sign the occupancy permit are the Health Department, the Bureau of Technical Inventory (BTI), and the Fire Department, among others. As a rule, the Commission does not meet. Instead, BuildCo must 60 days MDL 330 26 request the signatures on an individual basis. The agencies that issue technical conditions must also give their approval. According to Cabinet Decision No. 285, final approval is completed within 15 days of the guaranteed term provided in the contract, which could be 5 days or 60. On average, it takes 60 days to obtain the occupancy permit. Agency: State Commission (Ministry of Construction) Register the building at the Bureau of Technical Inventory (BTI) Seals are put on six copies of the blueprints; BuildCo is given one copy. 27 18 days MDL 250 Agency: Bureau of Technical Inventory (BTI) * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation. Source: Doing Business database. Doing Business 2015 Moldova 33 GETTING ELECTRICITY Access to reliable and affordable electricity is vital for WHAT THE GETTING ELECTRICITY businesses. To counter weak electricity supply, many firms in developing economies have to rely on self- INDICATORS MEASURE supply, often at a prohibitively high cost. Whether electricity is reliably available or not, the first step for Procedures to obtain an electricity a customer is always to gain access by obtaining a connection (number) connection. Submitting all relevant documents and What do the indicators cover? obtaining all necessary clearances and permits Doing Business records all procedures required for a Completing all required notifications and local business to obtain a permanent electricity receiving all necessary inspections connection and supply for a standardized warehouse, as well as the time and cost to complete them. These Obtaining external installation works and procedures include applications and contracts with possibly purchasing material for these works electricity utilities, clearances from other agencies Concluding any necessary supply contract and and the external and final connection works. The obtaining final supply ranking of economies on the ease of getting electricity is determined by sorting their distance to Time required to complete each procedure frontier scores for getting electricity. These scores are (calendar days) the simple average of the distance to frontier scores Is at least 1 calendar day for each of the component indicators. To make the data comparable across economies, several Each procedure starts on a separate day assumptions are used. Does not include time spent gathering The warehouse: information  Is owned by a local entrepreneur, located Reflects the time spent in practice, with little in the economy’s largest business city, in follow-up and no prior contact with officials an area where other warehouses are Cost required to complete each procedure located. For the 11 economies with a (% of income per capita) population of more than 100 million, data Official costs only, no bribes for a second city have been added. Excludes value added tax  Is not in a special economic zone where the connection would be eligible for subsidization or faster service.  Is to either the low-voltage or the medium- voltage distribution network and either  Is located in an area with no physical overhead or underground, whichever is more constraints (ie. property not near a railway). common in the area where the warehouse is  Is a new construction being connected to located. Included only negligible length in the electricity for the first time. customer’s private domain.  Is 2 stories, both above ground, with a total  Requires crossing of a 10-meter road but all surface of about 1,300.6 square meters the works are carried out in a public land, so (14,000 square feet), is built on a plot of there is no crossing into other people's 929 square meters (10,000 square feet), is private property. used for storage of refrigerated goods  Involves installing one electricity meter. The The electricity connection: monthly electricity consumption will be 26880 kilowatt hour (kWh). The internal  Is 150 meters long and is a 3-phase, 4-wire electrical wiring has been completed. Y, 140-kilovolt-ampere (kVA) (subscribed capacity) connection. Doing Business 2015 Moldova 34 GETTING ELECTRICITY Where does the economy stand today? What does it take to obtain a new electricity connection Most indicator sets refer to a case scenario in the largest in Moldova? According to data collected by Doing business city of an economy, except for 11 economies for Business, getting electricity there requires 7.0 procedures, which the data are a population-weighted average of the takes 118.0 days and costs 865.1% of income per capita 2 largest business cities. See the chapter on distance to (figure 4.1). frontier and ease of doing business ranking at the end of this profile for more details. Figure 4.1 What it takes to obtain an electricity connection in Moldova - Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the getting electricity indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2015 Moldova 35 GETTING ELECTRICITY Globally, Moldova stands at 149 in the ranking of 189 average ranking provide another perspective in assessing economies on the ease of getting electricity (figure 4.2). how easy it is for an entrepreneur in Moldova to connect The rankings for comparator economies and the regional a warehouse to electricity. Figure 4.2 How Moldova and comparator economies rank on the ease of getting electricity Source: Doing Business database. Doing Business 2015 Moldova 36 GETTING ELECTRICITY What are the details? The indicators reported here for Moldova are based on a OBTAINING AN ELECTRICITY CONNECTION set of specific procedures—the steps that an entrepreneur must complete to get a warehouse connected to electricity by the local distribution utility— ICS RED Union Fenosa Name of utility: identified by Doing Business. Data are collected from the S.A. distribution utility, then completed and verified by electricity regulatory agencies and independent City: Chisinau professionals such as electrical engineers, electrical The procedures are those that apply to a warehouse and contractors and construction companies. The electricity electricity connection matching the standard distribution utility surveyed is the one serving the area assumptions used by Doing Business in collecting the (or areas) in which warehouses are located. If there is a data (see the section in this chapter on what the choice of distribution utilities, the one serving the largest indicators cover). The procedures, along with the number of customers is selected. associated time and cost, are summarized below. Table 4.2 Summary of time, cost and procedures for getting electricity in Moldova - Time to No. Procedure Cost to complete complete Submit an application for an electricity connection to ICS RED Union Fenosa S.A. and await issuance of technical conditions The application for an electricity connection is submitted in person. Currently, it is possible to submit an online application. The following information and documents are required: Name of the company and its address; business sector; required load; level of supply reliability; nominal voltage at the connection point; ownership certificate or certificate of the right to use; Urban Planning certificate. If the required load is above 50 1 kW then the utility also requires calculation of the load where it is 19 calendar days MDL 0 specified for what purposes the load will be used. ICS RED Union Fenosa S.A. carries out an external inspection of the site before issuing technical conditions. In practice, a representative of the customer is not present. Agency: ICS RED Union Fenosa S.A. * Await and obtain review of the location relative to the distribution grid from ICS RED Union Fenosa S.A. ICS RED Union Fenosa S.A. carries out an external inspection of the site before issuing technical conditions. In practice, a representative of the 2 customer is not present. 1 calendar day MDL 0 Agency: ICS RED Union Fenosa S.A. Doing Business 2015 Moldova 37 Time to No. Procedure Cost to complete complete Await completion of the external connection design by a private design company Given the assumed load a project design of the external connection is required. After the technical conditions are issued the electrical design company prepares the design of the external connection and obtains from various government organizations documents certifying compliance of the project. If there is a crossing of the road during the project design stage the hired company gets the approval of the project in 1 to 10 organizations including communications, water, gas depending on what is required. The project institute obtains approvals in various government agencies at least in the following agencies: 3 38 calendar days MDL 17,500 1. Natural gas provider (Kishineu gas) 2. Trolley Bus company 3. Zelentrest 4. Road Police 5. Termocom (heating service provider) 6. Urban planning department of the municipality 7. Moltetelecom (this is telephone provider. The road might be crossing tel. lines) 8. Fenosa Agency: Private electrical design company Obtain an excavation permit at the Department of Transport The hired electrical contractor before completing the excavation works obtains the permit . 5 calendar days MDL 1,100 4 Agency: Ministry of Transportation Await completion of external works, including meter installation by an electrical contractor Before the works can start it is required to receive a permit for turn off the power. It takes 10-20 days to receive the permit and the electricity users are notified that the power will be turned off. After the design is approved an electrical contract carries out external connection works 5 according to the technical conditions and the design. 40 calendar days MDL 250,000 The electrical contractor purchases all the materials, including the meter. The materials can be purchased from any retailer. The meter has to be bought at ICS RED Union Fenosa S.A. and certified by ICS RED Union Fenosa S.A. The meter is installed by the electrical contractor. At the end of the external works two electrical engineers fill out documents certifying compliance with technical conditions. One of the electrical Doing Business 2015 Moldova 38 Time to No. Procedure Cost to complete complete engineers is in charge of testing the installed equipment and the other one is in charge of filling out documents necessary to receive operation permit. Agency: Private electrical installation company Obtain an operation permit from the State Energy Inspectorate After the external connection works are finished, the electrical contractor submits documents to the State Energy Inspectorate for the inspection of works, starting from the point of connection and ending at the internal wiring. State Energy Inspectorate completes the inspection and 11 calendar days MDL 0 6 given that the works are consistent with the technical conditions, project and technical norms issues an Act for Admittance to Operation. Agency: State Energy Inspectorate Sign a supply contract and contract assigning responsibilities for repair and maintenance of the electrical line and await final connection The customer submits the operation permit to ICS RED Union Fenosa S.A. and signs a supply contract on the same day and electricity starts flowing. On the basis of this Act ICS RED Union Fenosa SA prepares a 7 document on division of responsibilities which acts as a supplement to 5 calendar days MDL 500 the supply contract and prepares supply contract. Agency: ICS RED Union Fenosa S.A. * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2015 Moldova 39 REGISTERING PROPERTY Ensuring formal property rights is fundamental. WHAT THE REGISTERING PROPERTY Effective administration of land is part of that. If INDICATORS MEASURE formal property transfer is too costly or complicated, formal titles might go informal again. And where property is informal or poorly Procedures to legally transfer title on administered, it has little chance of being accepted immovable property (number) as collateral for loans—limiting access to finance. Preregistration (for example, checking for liens, notarizing sales agreement, paying property What do the indicators cover? transfer taxes) Doing Business records the full sequence of Registration in the economy’s largest business procedures necessary for a business to purchase city 2 property from another business and transfer the property title to the buyer’s name. The transaction is Postregistration (for example, filing title with the municipality) considered complete when it is opposable to third parties and when the buyer can use the property, Time required to complete each procedure use it as collateral for a bank loan or resell it. The (calendar days) ranking of economies on the ease of registering Does not include time spent gathering property is determined by sorting their distance to information frontier scores for registering property. These scores are the simple average of the distance to frontier Each procedure starts on a separate day. scores for each of the component indicators. To Procedures that can be fully completed online are recorded as ½ day. make the data comparable across economies, several assumptions about the parties to the Procedure considered completed once final transaction, the property and the procedures are document is received used. No prior contact with officials The parties (buyer and seller): Cost required to complete each procedure  Are limited liability companies, 100% (% of property value) domestically and privately owned and Official costs only, no bribes perform general commercial activities. No value added or capital gains taxes included  Are located in the economy’s largest business city . 2  Is located in a periurban commercial zone, and no rezoning is required.  Have 50 employees each, all of whom are nationals.  Has no mortgages attached, has been under the same ownership for the past 10 years. The property (fully owned by the seller):  Consists of 557.4 square meters (6,000 square  Has a value of 50 times income per capita. feet) of land and a 10-year-old, 2-story The sale price equals the value. warehouse of 929 square meters (10,000  Is registered in the land registry or cada- square feet). The warehouse is in good stre, or both, and is free of title disputes. condition and complies with all safety standards, building codes and legal  Property will be transferred in its entirety. requirements. There is no heating system. 2 For the 11 economies with a population of more than 100 million, data for a second city have been added. Doing Business 2015 Moldova 40 REGISTERING PROPERTY Where does the economy stand today? What does it take to complete a property transfer in which the data are a population-weighted average of the Moldova? According to data collected by Doing Business, 2 largest business cities. See the chapter on distance to registering property there requires 5.0 procedures, takes frontier and ease of doing business ranking at the end of 5.5 days and costs 0.9% of the property value (figure 5.1). this profile for more details. Most indicator sets refer to a case scenario in the largest business city of an economy, except for 11 economies for Figure 5.1 What it takes to register property in Moldova - Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the registering property indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2015 Moldova 41 REGISTERING PROPERTY Globally, Moldova stands at 22 in the ranking of 189 regional average ranking provide other useful economies on the ease of registering property (figure information for assessing how easy it is for an 5.2). The rankings for comparator economies and the entrepreneur in Moldova to transfer property. Figure 5.2 How Moldova and comparator economies rank on the ease of registering property Source: Doing Business database. Doing Business 2015 Moldova 42 REGISTERING PROPERTY Economies worldwide have been making it easier for the time required substantially—enabling buyers to use entrepreneurs to register and transfer property—such as or mortgage their property earlier. What property by computerizing land registries, introducing time limits registration reforms has Doing Business recorded in for procedures and setting low fixed fees. Many have cut Moldova (table 5.1)? Table 5.1 How has Moldova made registering property easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova made registering property easier and less time DB2010 consuming by eliminating the requirement for a cadastral sketch. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 43 REGISTERING PROPERTY What are the details? The indicators reported here are based on a set of STANDARD PROPERTY TRANSFER specific procedures—the steps that a buyer and seller must complete to transfer the property to the buyer’s name—identified by Doing Business through information collected from local property lawyers, Property value: MDL 1,555,336 notaries and property registries. These procedures are those that apply to a transaction matching the City: Chisinau standard assumptions used by Doing Business in collecting the data (see the section in this chapter on The procedures, along with the associated time and what the indicators cover). cost, are summarized below. Table 5.2 Summary of time, cost and procedures for registering property in Moldova Time to No. Procedure Cost to complete complete Obtain a tax clearance certificate from the Tax Office A tax clearance certificate from the Tax Office should be produced to confirm the existence or absence of unpaid taxes for the real estate 2 days involved in the transaction. No fees are charged for this document. (simultaneous 1 no cost with procedures 1 & 2) Agency: Tax Office * Obtain the Excerpt from the State Register of Legal Entities "MDL 63 the excerpt to be "The following ought to be persented by the Seller and the Buyer of the "3 business days issued within 3 Real estate for the purpose of the authentication of the sale-purchase (standard option) business days; agreement: or 3 calendar - the Buyer's and the Seller's registration certificates / decisions on MDL 126 the days (faster excerpt to be registration of the companies (original); option) or 1 issued within 2 - a valid excerpt from the Real estate register for the purpose of transactions in respect of the transferred property (original); business day calendar day or 1 - original excerpts from the State Register of companies for both the (faster option) or business day;MDL Seller and the Buyer; 1 holiday / non- 252 the excerpt to 2 - originals of their respective constitutive documents, including all business day, be issued within 1 performed amendments or legalized copies thereof; within 4 business holiday / non- - competent bodies' protocols / decisions (in original) approving the sale hours or 1 business day or by the Seller and purchase by the Buyer of the property (should the business hour within 4 business consitutive documents or the legislation require); (the fastest hours;MDL 378 the - identification cards of the persons executing the sale-purchase options)(simultan excerpt to be agreement, also the authenticated empowerments in original (should the eous with case be); issued in 1 procedures 1 & business hour. - documents proving the Seller's ownership right over the property sold; 3)" Please note that - an evaluation certificate issued by the Territorial Cadastral Office; - a tax clearence certificate obtained by the Seller as per Procedure 3. bank commissions In particular cases the notary can require that the parties produce / can apply (e.g. Doing Business 2015 Moldova 44 Time to No. Procedure Cost to complete complete legalize copies of their corresponding constitutive documents to be kept MDL 1 / excerpt)." in the notary's file and used for the purpose of registering the transfer with the Cadastre. " Agency: State Registration Chamber * Obtain the extract from the Cadastral registry and the certificate on the immovables value from the Cadastre The non-encumbrance certificate from the Territorial Cadastre Office is locally known as the excerpt from Real estate register for the purpose of transactions. The validity of the certificate is two months as of the date of its issuance. The property transfer operation has to be performed within the stated validity period of the certificate. The certificate can be requested only either by the owner of the concrete real estate or a "Less than a day Cost for each of person duly empowered by the respective owner. (online the certificates is: procedure); MDL 51 (regular Additionally, the notary to authenticate the property transfer transaction expedited option service) to be demands a certificate concerning the value of property put on sale. If the - 1 business day; issued within 3 3 Real estate register does not contain the value of the property, such standard option - business days; or value has to be calculated pursuant to the Methodology approved by 3 business days MDL 255 the Law 393/2006. In particular cases the value of the property can also (simultaneous (expedited service) be determinted on basis of value included in the insurance policy issued with procedures 1 to be issued within in respect of the property or the valuation issued by a licensed person & 2)" 3 business day (art. 3 Law 271/2003 on the Methodology for calculating notary fees). Also, a certificate on absence of debts on any taxes with regard to the Real estate to be sold is required. Such tax clearence certificate is issued by the Territorial Tax Office. Agency: Territorial Cadastral Office Execution of the transfer deed by a public notary "MDL 0.5% of agreement price "All types of land sale and certain types of construction / building sales (state tax) + are to be compulsory executed in the authenticated form. Although Notary’s fees Moldovan legislation leaves margin for interpretation that certain types according to the of real estate transactions (i.e. sales of certain constructions / buildings, values determined donations of land, etc.) do not require authenticated form, in order to 1 day 4 in the following avoid lenghty court proceedings (e.g. with the Cadastre) it is highly recommendable to execute all real estate sales transactions (property according to transfer deeds) in authenticated form. A real estate sale transaction is following fee subject to a state tax equal to 0.5% (Art. 3(9)c) Law 1216/1992) of the schedule:Up to agreement price, but not less than 0.5% of the value of property as MDL 20,000 - fee indicated in the Cadastre. The notary fee varies and depends on the is 1,3 %, but not transaction value; can constitute between 1.3% (but not less than MDL less than MDL Doing Business 2015 Moldova 45 Time to No. Procedure Cost to complete complete 120) and 0.1% of the agreement price (with a rate of 0.5 in case the 180From MDL agreement price is less than MDL 800,000) (Art. 8 Law 271/2003). For 20,001 to 50,000 - certain transactions separate state fees are applicable: e.g. MDL 5 for sale fee is 1.0%From of agricultural land, etc. All fees / taxes in connection with a title transfer MDL 50,001 to are bared by the Buyer, unless otherwise agreed by the parties. 100,000 - fee is " 0.9%From MDL 100,001 to 200,000 Agency: Public Notary - fee is 0.8%From MDL 200,001 to 400,000 - fee is 0.6%From MDL 400,001 to 600,000 - fee is 0.5%From MDL 600,001 to 800,000 - fee is 0.3%From MDL 800,001 to 1,000,000 - fee is 0.2%More than MDL 1,000,001 - fee is 0.1% Submit the application for registration to the Cadastre The Cadastre Office (http://www.cadastre.md/?lang=en&menu_id=217) will examine the documentation filed and register it in the Immovable Asset Register. The registration of title is conducted by applying a stamp on all originals or notary-certified copies of the title documents. A MDL 748 for transfer of property is usually registered within 7 business days (10 registration within calendar days). 3 business days (standard Registration of transfer of ownership over the property (warehouse and option);MDL 2,244 land) with the Registry of Immovable Property, within 7 business days (10 for registration calendar days) costs MDL 0,17% of the land price (but not less than MDL "7 business days within business 83 and not more than MDL 415) + 0,06% of the warehouse price (but not (standard option); days (faster less than MDL 267 and not more than MDL 1335). It takes either 3 or 5 3 business days 5 option); andMDL times more to get the property registered under the expedited options - (faster option); 4666.01 for within 3, and respectively 1 business day. or1 business day registration within (fastest option)" Territorial Cadastre Office in Chisinau also provides registration services 1 business day (under the Law) within 3 business days (4 calendar days) in which case it (fastest charges a fee of 5 times the regular amount, or 400 MDL. As soon as the option).The size of sale-purchase transaction is completed the seller must pay VAT which is fee is calculated currently equal to 20% to the state budget. The documentation shall on the basis of the include: transaction price. Executed transfer deed, confirming the transfer of the right of ownership (obtained in Procedure 3) Where the application is submitted by an agent he must attach power of attorney or other document conforming powers. Doing Business 2015 Moldova 46 Time to No. Procedure Cost to complete complete Agency: Territorial Cadastral Office * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation. Source: Doing Business database. Doing Business 2015 Moldova 47 GETTING CREDIT Two types of frameworks can facilitate access to WHAT THE GETTING CREDIT INDICATORS credit and improve its allocation: credit information MEASURE systems and borrowers and lenders in collateral and bankruptcy laws. Credit information systems enable Strength of legal rights index (0–12) 3 lenders’ rights to view a potential borrower’s financial history (positive or negative)—valuable information to Rights of borrowers and lenders through consider when assessing risk. And they permit collateral laws borrowers to establish a good credit history that will Protection of secured creditors’ rights through allow easier access to credit. Sound collateral laws bankruptcy laws enable businesses to use their assets, especially Depth of credit information index (0–8) 4 movable property, as security to generate capital— while strong creditors’ rights have been associated Scope and accessibility of credit information with higher ratios of private sector credit to GDP. distributed by credit bureaus and credit registries What do the indicators cover? Credit bureau coverage (% of adults) Doing Business assesses the sharing of credit information and the legal rights of borrowers and Number of individuals and firms listed in lenders with respect to secured transactions through largest credit bureau as percentage of adult 2 sets of indicators. The depth of credit information population index measures rules and practices affecting the Credit registry coverage (% of adults) coverage, scope and accessibility of credit Number of individuals and firms listed in information available through a credit registry or a credit registry as percentage of adult credit bureau. The strength of legal rights index population measures whether certain features that facilitate lending exist within the applicable collateral and bankruptcy laws. Doing Business uses two case scenarios, Case A and Case B, to determine the scope of the secured transactions system, involving a  Has up to 50 employees. secured borrower and a secured lender and  Is 100% domestically owned, as is the lender. examining legal restrictions on the use of movable collateral (for more details on each case, see the Data The ranking of economies on the ease of getting Notes section of the Doing Business 2015 report). credit is determined by sorting their distance to These scenarios assume that the borrower: frontier scores for getting credit. These scores are the distance to frontier score for the strength of legal  Is a private limited liability company. rights index and the depth of credit information  Has its headquarters and only base of index. operations in the largest business city. For the 11 economies with a population of more than 100 million, data for a second city have been added. 3 For the legal rights index, 2 new points are added in Doing Business 2015 for new data collected to assess the overall legal framework for secured transactions and the functioning of the collateral registry. 4 For the credit information index, 2 new points are added in Doing Business 2015 for new data collected on accessing borrowers’ credit information online and availability of credit scores. Doing Business 2015 Moldova 48 GETTING CREDIT Where does the economy stand today? How well do the credit information system and collateral Globally, Moldova stands at 23 in the ranking of 189 and bankruptcy laws in Moldova facilitate access to economies on the ease of getting credit (figure 6.1). The credit? The economy has a score of 6 on the depth of rankings for comparator economies and the regional credit information index and a score of 8 on the strength average ranking provide other useful information for of legal rights index (see the summary of scoring at the assessing how well regulations and institutions in end of this chapter for details). Higher scores indicate Moldova support lending and borrowing. more credit information and stronger legal rights for borrowers and lenders. Figure 6.1 How Moldova and comparator economies rank on the ease of getting credit Source: Doing Business database. Doing Business 2015 Moldova 49 GETTING CREDIT One way to put an economy’s score on the getting credit rights index for Moldova and shows the scores for indicators into context is to see where the economy comparator economies as well as the regional average stands in the distribution of scores across economies. score. Figure 6.3 shows the same for the depth of credit Figure 6.2 highlights the score on the strength of legal information index. Figure 6.2 How strong are legal rights for borrowers Figure 6.3 How much credit information is shared — and lenders? and how widely? Economy scores on strength of legal rights index Economy scores on depth of credit information index Note: Higher scores indicate that collateral and bankruptcy Note: Higher scores indicate the availability of more credit laws are better designed to facilitate access to credit. information, from either a credit registry or a credit bureau, Source: Doing Business database. to facilitate lending decisions. If the credit bureau or registry is not operational or covers less than 5% of the adult population, the total score on the depth of credit information index is 0. Source: Doing Business database. Doing Business 2015 Moldova 50 GETTING CREDIT When economies strengthen the legal rights of lenders information, they can increase entrepreneurs’ access to and borrowers under collateral and bankruptcy laws, and credit. What credit reforms has Doing Business recorded increase the scope, coverage and accessibility of credit in Moldova (table 6.1)? Table 6.1 How has Moldova made getting credit easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova improved its credit information system by establishing DB2012 its first private credit bureau. Moldova strengthened its secured transactions system by DB2014 introducing new grounds for relief from an automatic stay during insolvency and restructuring proceedings. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 51 GETTING CREDIT What are the details? The getting credit indicators reported here for Moldova The data on the legal rights of borrowers and lenders are are based on detailed information collected in that gathered through a survey of financial lawyers and economy. The data on credit information sharing are verified through analysis of laws and regulations as well collected through a survey of a credit registry and/or as public sources of information on collateral and credit bureau (if one exists). To construct the depth of bankruptcy laws. For the strength of legal rights index, a credit information index, a score of 1 is assigned for each score of 1 is assigned for each of 10 aspects related to of 8 features of the credit registry or credit bureau (see legal rights in collateral law and 2 aspects in bankruptcy summary of scoring below). law. Strength of legal rights index (0–12) Index score: 8 Does an integrated or unified legal framework for secured transactions that extends to the creation, publicity and enforcement of functional equivalents to security interests in movable No assets exist in the economy? Does the law allow businesses to grant a non possessory security right in a single category of No movable assets, without requiring a specific description of collateral? Does the law allow businesses to grant a non possessory security right in substantially all of Yes its assets, without requiring a specific description of collateral? May a security right extend to future or after-acquired assets, and may it extend automatically Yes to the products, proceeds or replacements of the original assets? Is a general description of debts and obligations permitted in collateral agreements; can all types of debts and obligations be secured between parties; and can the collateral agreement Yes include a maximum amount for which the assets are encumbered? Is a collateral registry in operation for both incorporated and non-incorporated entities, that is unified geographically and by asset type, with an electronic database indexed by debtor's Yes name? Does a notice-based collateral registry exist in which all functional equivalents can be No registered? Does a modern collateral registry exist in which registrations, amendments, cancellations and No searches can be performed online by any interested third party? Are secured creditors paid first (i.e. before tax claims and employee claims) when a debtor Yes defaults outside an insolvency procedure? Are secured creditors paid first (i.e. before tax claims and employee claims) when a business is Yes liquidated? Are secured creditors subject to an automatic stay on enforcement when a debtor enters a court-supervised reorganization procedure? Does the law protect secured creditors’ rights by Yes providing clear grounds for relief from the stay and/or sets a time limit for it? Doing Business 2015 Moldova 52 Strength of legal rights index (0–12) Index score: 8 Does the law allow parties to agree on out of court enforcement at the time a security interest is created? Does the law allow the secured creditor to sell the collateral through Yes public auction and private tender, as well as, for the secured creditor to keep the asset in satisfaction of the debt? Depth of credit information index (0–8) Credit bureau Credit registry Index score: 6 Are data on both firms and individuals distributed? Yes No 1 Are both positive and negative credit data distributed? Yes No 1 Are data from retailers or utility companies - in addition to data from banks and financial institutions - No No 0 distributed? Are at least 2 years of historical data distributed? (Credit bureaus and registries that distribute more than 10 years of negative data or erase data on Yes No 1 defaults as soon as they are repaid obtain a score of 0 for this component.) Are data on loan amounts below 1% of income per Yes No 1 capita distributed? By law, do borrowers have the right to access their Yes No 1 data in the credit bureau or credit registry? Can banks and financial institutions access borrowers’ credit information online (for example, through an Yes No 1 online platform, a system-to-system connection or both)? Are bureau or registry credit scores offered as a value- added service to help banks and financial institutions No No 0 assess the creditworthiness of borrowers? Note: Prior to Doing Business 2015, the depth of credit information index covered only the first 6 features listed above. An economy receives a score of 1 if there is a "yes" to either bureau or registry. If the credit bureau or registry is not operational or covers less than 5% of the adult population, the total score on the depth of credit information index is 0. Credit bureau Credit registry Coverage (% of adults) (% of adults) Number of firms 12,300 0 Number of individuals 213,714 0 Percent of total 8.8 0.0 Doing Business 2015 Moldova 53 Source: Doing Business database. Doing Business 2015 Moldova 54 PROTECTING MINORITY INVESTORS Protecting minority investors matters for the ability of companies to raise the capital they need to grow, WHAT THE PROTECTING MINORITY innovate, diversify and compete. Effective regulations INVESTORS INDICATORS MEASURE define related-party transactions precisely, promote clear and efficient disclosure requirements, require shareholder participation in major decisions of the Extent of disclosure index (0–10) company and set detailed standards of accountability Review and approval requirements for related-party for company insiders. transactions ; Disclosure requirements for related-party transactions What do the indicators cover? Doing Business measures the protection of minority Extent of director liability index (0–10) investors from conflicts of interest through one set of Ability of minority shareholders to sue and hold interested indicators and shareholders’ rights in corporate directors liable for prejudicial related-party transactions; governance through another. The ranking of economies Available legal remedies (damages, disgorgement of on the strength of minority investor protections is profits, fines, imprisonment, rescission of the transaction) determined by sorting their distance to frontier scores Ease of shareholder suits index (0–10) for protecting minority investors. These scores are the Access to internal corporate documents; Evidence simple average of the distance to frontier scores for the obtainable during trial and allocation of legal expenses extent of conflict of interest regulation index and the extent of shareholder governance index. To make the Extent of conflict of interest regulation index data comparable across economies, a case study uses (0–10) several assumptions about the business and the Sum of the extent of disclosure, extent of director liability transaction. and ease of shareholder indices, divided by 3 The business (Buyer): Extent of shareholder rights index (0-10.5)  Is a publicly traded corporation listed on the Shareholders’ rights and role in major corporate decisions economy’s most important stock exchange (or at least a large private company with Strength of governance structure index (0- multiple shareholders). 10.5) Governance safeguards protecting shareholders from  Has a board of directors and a chief executive undue board control and entrenchment officer (CEO) who may legally act on behalf of Buyer where permitted, even if this is not Extent of corporate transparency index (0-9) specifically required by law. Corporate transparency on ownership stakes, The transaction involves the following details: compensation, audits and financial prospects  Mr. James, a director and the majority Extent of shareholder governance index shareholder of the company, proposes that (0–10) the company purchase used trucks from Sum of the extent of shareholders rights, strength of another company he owns. governance structure and extent of corporate transparency indices, divided by 3  The price is higher than the going price for used trucks, but the transaction goes forward. Strength of investor protection index (0–10)  All required approvals are obtained, and all Simple average of the extent of conflict of interest required disclosures made, though the regulation and extent of shareholder governance indices transaction is prejudicial to Buyer.  Shareholders sue the interested parties and the members of the board of directors. Doing Business 2015 Moldova 55 PROTECTING MINORITY INVESTORS Where does the economy stand today? How strong are minority investor protections against protection index (figure 7.1). While the indicator does self-dealing in Moldova? The economy has a score of 5.8 not measure all aspects related to the protection of on the strength of minority investor protection index, minority investors, a higher ranking does indicate that an with a higher score indicating stronger protections. economy’s regulations offer stronger minority investor protections against self-dealing in the areas measured. Globally, Moldova stands at 56 in the ranking of 189 economies on the strength of minority investor Figure 7.1 How Moldova and comparator economies perform on the strength of minority investor protection index Source: Doing Business database. Doing Business 2015 Moldova 56 PROTECTING MINORITY INVESTORS One way to put an economy’s scores on the protecting indices for Moldova in 2014. A summary of scoring for minority investors indicators into context is to see where the protecting minority investors indicators at the end of the economy stands in the distribution of scores across this chapter provides details on how the indices were comparator economies. Figures 7.2 through 7.7 highlight calculated. the scores on the various minority investor protection Figure 7.2 How extensive are disclosure Figure 7.3 How extensive is the liability regime for directors? requirements? Extent of director liability index (0-10) Extent of disclosure index (0-10) Note: Higher scores indicate greater liability of directors. Note: Higher scores indicate greater disclosure. Source: Doing Business database. Source: Doing Business database. Doing Business 2015 Moldova 57 PROTECTING MINORITY INVESTORS Figure 7.4 How easy is accessing internal corporate documents? Ease of shareholder suits index (0-10) Note: Higher scores indicate greater minority shareholder access to evidence before and during trial. Source: Doing Business database. Doing Business 2015 Moldova 58 PROTECTING MINORITY INVESTORS Figure 7.5 How extensive are shareholder rights? Extent of shareholder rights index (0-10.5) Note: The higher the score, the stronger the protections. Source: Doing Business database. Figure 7.6 How strong is the governance structure? Strength of governance structure index (0-10.5) Note: Higher scores indicate more stringent governance structure requirements. Source: Doing Business database. Doing Business 2015 Moldova 59 Figure 7.7 How extensive is corporate transparency? Extent of corporate transparency index (0-9) Note: Higher scores indicate greater transparency. Source: Doing Business database. Doing Business 2015 Moldova 60 PROTECTING MINORITY INVESTORS Economies with the strongest protections of minority result, reforms to strengthen minority investor investors from self-dealing require detailed disclosure protections may move ahead on different fronts—such and define clear duties for directors. They also have well- as through new or amended company laws, securities functioning courts and up-to-date procedural rules that regulations or civil procedure rules. What minority give minority shareholders the means to prove their case investor protection reforms has Doing Business recorded and obtain a judgment within a reasonable time. As a in Moldova (table 7.1)? Table 7.1 How has Moldova strengthened minority investor protections—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova strengthened investor protections by allowing the DB2013 rescission of prejudicial related-party transactions. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 61 PROTECTING MINORITY INVESTORS What are the details? The protecting minority investors indicators reported to disclosure, director liability, shareholder suits, here for Moldova are based on detailed information shareholder rights, governance structure and corporate collected through a survey of corporate and securities transparency in a standard case study (for more details, lawyers about securities regulations, company laws and see the Data Notes section of the Doing Business 2015 court rules of evidence and procedure. To construct the report). The summary below shows the details underlying six indicators on minority investor protection, scores are the scores for Moldova. assigned to each based on a range of conditions relating Table 7.2 Summary of scoring for the protecting minority investors indicators in Moldova Answer Score Extent of disclosure index (0-10) 7.0 Which corporate body can provide legally sufficient Shareholders excluding interested 3 approval for the Buyer-Seller transaction? (0-3) parties Is disclosure by the interested director to the board of Existence of a conflict without any 1 directors required? (0-2) specifics Is disclosure of the transaction in published periodic filings Disclosure on the transaction only 1 (annual reports) required? (0-2) Is immediate disclosure of the transaction to the public Disclosure on the transaction only 1 and/or shareholders required? (0-2) Must an external body review the terms of the transaction Yes 1 before it takes place? (0-1) Extent of director liability index (0-10) 4.0 Can shareholders sue directly or derivatively for the damage caused by the Buyer-Seller transaction to the company? (0- Yes 1 1) Can shareholders hold the interested director liable for the Not liable 0 damage caused by the transaction to the company? (0-2) Can shareholders hold members of the approving body liable for the damage cause by the transaction to the Liable if negligent 1 company? (0-2) Must the interested director pay damages for the harm caused to the company upon a successful claim by a No 0 shareholder plaintiff? (0-1) Must the interested director repay profits made from the transaction upon a successful claim by a shareholder No 0 plaintiff? (0-1) Can both fines and imprisonment be applied against the No 0 interested indrector? (0-1) Can a court void the transaction upon a successful claim by Voidable if unfair or prejducial 2 a shareholder plaintiff? (0-2) Ease of shareholder suits index (0-10) 8.0 Before filing suit, can shareholders owning 10% of the company’s share capital inspect the transaction documents? Yes 1 (0-1) Can the plaintiff obtain any documents from the defendant Any relevant document 3 Doing Business 2015 Moldova 62 and witnesses during trial? (0-3) Can the plaintiff request categories of documents from the Yes 1 defendant without identifying specific ones? (0-1) Can the plaintiff directly question the defendant and Yes 2 witnesses during trial? (0-2) Is the level of proof required for civil suits lower than that of No 0 criminal cases? (0-1) Can shareholder plaintiffs recover their legal expenses from Yes if successful 1 the company? (0-2) Strength of minority investor protection index (0-10) 5.8 Extent of conflict of interest regulation index (0-10) 6.3 Extent of shareholder rights index (0-10.5) 6.0 Can shareholders amend company bylaws or statutes with a No 0 simple majority? Can shareholders owning 10% of the company's share No 0 capital call for an extraordinary meeting of shareholders? Can shareholders remove members of the board of Yes 1.5 directors before the end of their term. Must a company obtain its shareholders’ approval every Yes 1.5 time it issues new shares? Are shareholders automatically granted subscription rights Yes 1.5 on new shares? Must shareholders approve the election and dismissal of the Yes 1.5 external auditor? Can shareholders freely trade shares prior to a major No 0 corporate action or meeting of shareholders? Strength of governance structure index (0-10.5) 4.5 Is the CEO barred from also serving as chair of the board of Yes 1.5 directors? Must the board of directors include independent board No 0 members? Must a company have a separate audit committee? Yes 1.5 Must changes to the voting rights of a series or class of shares be approved only by the holders of the affected Yes 1.5 shares? Must a potential acquirer make a tender offer to all No 0 shareholders upon acquiring 50% of a company? Is cross-shareholding between 2 independent companies No 0 limited to 10% of outstanding shares? Is a subsidiary barred from acquiring shares issued by its No 0 parent company? Extent of corporate transparency index (0-9) 5.5 Must ownership stakes representing 10% be disclosed? Yes for listed companies 1 Must information about board members’ other directorships as well as basic information on their primary employment Yes for listed companies 1 be disclosed? Must the compensation of individual managers be No 0 disclosed? Must financial statements contain explanatory notes on significant accounting policies, trends, risks, uncertainties Yes 1.5 and other factors influencing the reporting? Must annual financial statements be audited by an external Yes for listed companies 1 Doing Business 2015 Moldova 63 auditor? Must audit reports be disclosed to the public? Yes for listed companies 1 Extent of shareholder governance index (0-10) 5.3 Source: Doing Business database. PAYING TAXES Taxes are essential. The level of tax rates needs to be carefully chosen—and needless complexity in tax WHAT THE PAYING TAXES INDICATORS rules avoided. Firms in economies that rank better MEASURE on the ease of paying taxes in the Doing Business study tend to perceive both tax rates and tax Tax payments for a manufacturing company administration as less of an obstacle to business in 2013 (number per year adjusted for according to the World Bank Enterprise Survey electronic and joint filing and payment) research. Total number of taxes and contributions paid, What do the indicators cover? including consumption taxes (value added tax, sales tax or goods and service tax) Using a case scenario, Doing Business measures the taxes and mandatory contributions that a medium- Method and frequency of filing and payment size company must pay in a given year as well as the Time required to comply with 3 major taxes administrative burden of paying taxes and (hours per year) contributions. This case scenario uses a set of financial statements and assumptions about Collecting information and computing the tax payable transactions made over the year. Information is also compiled on the frequency of filing and payments as Completing tax return forms, filing with well as time taken to comply with tax laws. The proper agencies ranking of economies on the ease of paying taxes is Arranging payment or withholding determined by sorting their distance to frontier scores on the ease of paying taxes. These scores are Preparing separate tax accounting books, if required the simple average of the distance to frontier scores for each of the component indicators, with a Total tax rate (% of profit before all taxes) threshold and a nonlinear transformation applied to Profit or corporate income tax one of the component indicators, the total tax rate . 5 The financial statement variables have been updated Social contributions and labor taxes paid by to be proportional to 2012 income per capita; the employer previously they were proportional to 2005 income Property and property transfer taxes per capita. To make the data comparable across Dividend, capital gains and financial economies, several assumptions are used. transactions taxes  TaxpayerCo is a medium-size business that Waste collection, vehicle, road and other taxes started operations on January 1, 2012.  Taxes and mandatory contributions include  The business starts from the same financial corporate income tax, turnover tax and all position in each economy. All the taxes labor taxes and contributions paidof by the 5 The nonlinear distance to frontier for the total tax rate is equal to the distance to frontier for the total tax rate to the power 0.8. The threshold is defined as and mandatory the total contributions tax rate at the 15th percentilepaid during of the company. overall distribution for all years included in the analysis. It is calculated and adjusted on a the yearly basis. second The thresholdyear of is not operation based are recorded. on any economic theory of an “optimal tax rate” that minimizes distortions or maximizes efficiency in the tax system of an economy overall. Instead, it is mainly empirical in nature, set  range Alower at the end ofstandard of deductions the distribution and of tax rates levied on medium-size  Taxes and mandatory contributions are exemptions enterprises in the manufacturing sector as observed through the paying taxes indicators. are also This reduces recorded. the bias in the indicators toward economies that do not need to levyat measured all levels significant government. ofon taxes companies like the Doing Business standardized case study company because they raise public revenue in other ways—for example, through taxes on foreign companies, through taxes on sectors other than manufacturing or from natural resources (all of which are outside the scope of the methodology). This year’s threshold is 26.1%. Doing Business 2015 Moldova 64 PAYING TAXES Where does the economy stand today? What is the administrative burden of complying with 2 largest business cities. See the chapter on distance to taxes in Moldova—and how much do firms pay in taxes? frontier and ease of doing business ranking at the end of On average, firms make 21.0 tax payments a year, spend this profile for more details. 185.0 hours a year filing, preparing and paying taxes and Globally, Moldova stands at 70 in the ranking of 189 pay total taxes amounting to 39.7% of profit (see the economies on the ease of paying taxes (figure 8.1). The summary at the end of this chapter for details). Most rankings for comparator economies and the regional indicator sets refer to a case scenario in the largest average ranking provide other useful information for business city of an economy, except for 11 economies for assessing the tax compliance burden for businesses in which the data are a population-weighted average of the Moldova. Figure 8.1 How Moldova and comparator economies rank on the ease of paying taxes Source: Doing Business database. Doing Business 2015 Moldova 65 PAYING TAXES Economies around the world have made paying taxes concrete results. Some economies simplifying tax faster and easier for businesses—such as by payment and reducing rates have seen tax revenue rise. consolidating filings, reducing the frequency of What tax reforms has Doing Business recorded in payments or offering electronic filing and payment. Moldova (table 8.1)? Many have lowered tax rates. Changes have brought Table 8.1 How has Moldova made paying taxes easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova made paying taxes less costly for companies by DB2010 reducing employers’ social security contribution rate. Moldova reduced employer contribution rates for social DB2011 security. Moldova made paying taxes more costly for companies by reintroducing the corporate income tax—but also made tax DB2013 compliance easier by encouraging electronic filing and payment. Moldova made paying taxes easier for companies by introducing an electronic filing and payment system for the DB2014 value added tax, corporate income tax, land improvement tax and tax on immovable property. Moldova made paying taxes easier for companies by introducing an electronic system for filing and paying social security contributions. On the other hand, it increased the DB2015 minimum salary used for calculating the environmental tax liability. Furthermore, Moldova increased the employers’ health insurance contribution rate and introduced new filing requirements for VAT. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 66 PAYING TAXES What are the details? The indicators reported here for Moldova are based LOCATION OF STANDARDIZED COMPANY on the taxes and contributions that would be paid by a standardized case study company used by Doing Business in collecting the data (see the section in this City: Chisinau chapter on what the indicators cover). Tax practitioners are asked to review a set of financial statements as well as a standardized list of assumptions and transactions that the company The taxes and contributions paid are listed in the completed during its 2nd year of operation. summary below, along with the associated number of Respondents are asked how much taxes and payments, time and tax rate. mandatory contributions the business must pay and how these taxes are filed and paid. Table 8.2 Summary of tax rates and administration Total tax Notes on Tax or mandatory Payments Notes on Time Statutory Tax base rate (% of total tax contribution (number) payments (hours) tax rate profit) rate gross salaries Social security contributions 1 online filing 88 23% and other 25.9 remunerati on taxable Corporate income tax 1 online filing 42 12% 9.3 profit gross salaries Health insurance contribution 12 online filing 0 3.5% and other 3.9 remunerati on MDL 80 per number of Land improvement tax 1 online filing 0 0.3 employee employees weight of Road tax 1 online filing 0 0.1 vehicle book value Tax on immovable property 1 online filing 0 0.1% of 0.1 property Doing Business 2015 Moldova 67 Total tax Notes on Tax or mandatory Payments Notes on Time Statutory Tax base rate (% of total tax contribution (number) payments (hours) tax rate profit) rate property MDL 30 per area for Land tax 1 online filing 0 100 square non 0 meters evaluated property 0.1% of tons of Environmental pollution tax 1 online filing 0 minimum non-toxic 0 salary waste included in small Fuel tax 1 0 0 fuel price amount gross salaries Social security contributions - 0 0 6% and other 0 withheld employee paid remunerati on gross salaries Health insurance contribution 0 paid jointly 0 3.5% and other 0 withheld - employee paid remunerati on value not Value added tax (VAT) 1 online filing 55 20% 0 added included Totals 21.0 185.0 39.7 Source: Doing Business database. Doing Business 2015 Moldova 68 TRADING ACROSS BORDERS In today’s globalized world, making trade between WHAT THE TRADING ACROSS BORDERS economies easier is increasingly important for INDICATORS MEASURE business. Excessive document requirements, burdensome customs procedures, inefficient port operations and inadequate infrastructure all lead to Documents required to export and import extra costs and delays for exporters and importers, (number) stifling trade potential. Research shows that Bank documents exporters in developing countries gain more from a Customs clearance documents 10% drop in their trading costs than from a similar reduction in the tariffs applied to their products in Port and terminal handling documents global markets. Transport documents What do the indicators cover? Time required to export and import (days) Doing Business measures the time and cost Obtaining, filling out and submitting all the (excluding tariffs and the time and cost for sea documents transport) associated with exporting and importing a Inland transport and handling standard shipment of goods by sea transport, and the number of documents necessary to complete the Customs clearance and inspections transaction. The indicators cover predefined stages Port and terminal handling such as documentation requirements and procedures Does not include sea transport time at customs and other regulatory agencies as well as at the port. They also cover trade logistics, including Cost required to export and import (US$ per the time and cost of inland transport to the largest container) business city. The ranking of economies on the ease All documentation of trading across borders is determined by sorting their distance to frontier scores for trading across Inland transport and handling borders. These scores are the simple average of the Customs clearance and inspections distance to frontier scores for each of the component Port and terminal handling indicators. To make the data comparable across economies, Doing Business uses several assumptions Official costs only, no bribes about the business and the traded goods. The business:  Is located in the economy’s largest The traded product: business city. For the 11 economies with a population of more than 100 million, data  Is not hazardous nor includes military items. for a second city have been added.  Does not require refrigeration or any other  Is a private, limited liability company, special environment. domestically owned and does not operate  Do not require any special phytosanitary or with special export or import privileges. environmental safety standards other than  Conducts export and import activities, but accepted international standards. does not have any special accreditation  Is one of the economy’s leading export or such as an authorized economic operator import products. status.  Is transported in a dry-cargo, 20-foot full container load. Doing Business 2015 Moldova 69 TRADING ACROSS BORDERS Where does the economy stand today? What does it take to export or import in Moldova? population-weighted average of the 2 largest business According to data collected by Doing Business, exporting cities. See the chapter on distance to frontier and ease of a standard container of goods requires 9 documents, doing business ranking at the end of this profile for more takes 23.0 days and costs $1510.0. Importing the same details. container of goods requires 11 documents, takes 27.0 Globally, Moldova stands at 152 in the ranking of 189 days and costs $1870.0 (see the summary of four economies on the ease of trading across borders (figure predefined stages and documents at the end of this 9.1). The rankings for comparator economies and the chapter for details). Most indicator sets refer to a case regional average ranking provide other useful scenario in the largest business city of an economy, information for assessing how easy it is for a business in except for 11 economies for which the data are a Moldova to export and import goods. Figure 9.1 How Moldova and comparator economies rank on the ease of trading across borders Source: Doing Business database. Doing Business 2015 Moldova 70 TRADING ACROSS BORDERS What are the details? The indicators reported here for Moldova are based LOCATION OF STANDARDIZED COMPANY on a set of specific predefined stages for trading a standard shipment of goods by ocean transport (see the section in this chapter on what the indicators Port Name: Odessa, Ukraine cover). Information on the required documents and the time and cost to complete export and import is collected from local freight forwarders, shipping lines, City: Chisinau customs brokers, port officials and banks. The predefined stages, and the associated time and cost, for exporting and importing a standard shipment of goods are listed in the summary below, along with the required documents. Table 9.2 Summary of predefined stages and documents for trading across borders in Moldova Stages to export Time (days) Cost (US$) Customs clearance and inspections 3 70 Documents preparation 12 110 Inland transportation and handling 4 900 Ports and terminal handling 4 430 Totals 23 1,510 Stages to import Time (days) Cost (US$) Customs clearance and inspections 4 200 Documents preparation 17 170 Inland transportation and handling 3 900 Ports and terminal handling 3 600 Totals 27 1,870 Doing Business 2015 Moldova 71 Documents to export Bill of lading Certificate of origin Commercial invoice Convention des Marchandises Routiers -- CMR Customs export declaration Loading order (pogruzochnoe poruchenie) Packing list Sales-purchase contract TIR Carnet/ Customs transit declaration Documents to import Bill of lading Certificate of origin Commercial invoice Convention des Marchandises Routiers -- CMR Copy of the exporter’s declaration Customs import declaration Delivery order Document certifying cost of transportation/invoice for transportation Packing list Sales-purchase contract TIR Carnet/ Customs transit declaration Source: Doing Business database. Doing Business 2015 Moldova 72 ENFORCING CONTRACTS Effective commercial dispute resolution has many WHAT THE ENFORCING CONTRACTS benefits. Courts are essential for entrepreneurs INDICATORS MEASURE because they interpret the rules of the market and protect economic rights. Efficient and transparent courts encourage new business relationships because Procedures to enforce a contract through businesses know they can rely on the courts if a new the courts (number) customer fails to pay. Speedy trials are essential for Steps to file and serve the case small enterprises, which may lack the resources to Steps for trial and judgment stay in business while awaiting the outcome of a long court dispute. Steps to enforce the judgment What do the indicators cover? Time required to complete procedures (calendar days) Doing Business measures the efficiency of the judicial system in resolving a commercial dispute before Time to file and serve the case local courts. Following the step-by-step evolution of Time for trial and obtaining judgment a standardized case study, it collects data relating to Time to enforce the judgment the time, cost and procedural complexity of resolving a commercial lawsuit. The ranking on the ease of Cost required to complete procedures (% of enforcing contracts is the simple average of the claim) percentile rankings on its component indicators: Average attorney fees procedures, time and cost. Court costs The dispute in the case study involves the breach of a sales contract between 2 domestic businesses. The Enforcement costs case study assumes that the court hears an expert on the quality of the goods in dispute. This distinguishes the case from simple debt enforcement. To make the data comparable across economies, Doing Business uses several assumptions about the case:  The seller and buyer are located in the economy’s largest business city. For the 11 economies with a population of more than  The seller requests a pretrial attachment to 100 million, data for a second city have secure the claim. been added.  The dispute on the quality of the goods  The buyer orders custom-made goods, requires an expert opinion. then fails to pay.  The judge decides in favor of the seller; there  The seller sues the buyer before a is no appeal. competent court.  The seller enforces the judgment through a  The value of the claim is 200% of the public sale of the buyer’s movable assets. income per capita or the equivalent in local currency of USD 5,000, whichever is greater. Doing Business 2015 Moldova 73 ENFORCING CONTRACTS Where does the economy stand today? How efficient is the process of resolving a commercial business cities. See the chapter on distance to frontier dispute through the courts in Moldova? According to and ease of doing business ranking at the end of this data collected by Doing Business, contract enforcement profile for more details. takes 567.0 days, costs 28.6% of the value of the claim Globally, Moldova stands at 42 in the ranking of 189 and requires 31.0 procedures (see the summary at the economies on the ease of enforcing contracts (figure end of this chapter for details). Most indicator sets refer 10.1). The rankings for comparator economies and the to a case scenario in the largest business city of an regional average ranking provide other useful economy, except for 11 economies for which the data benchmarks for assessing the efficiency of contract are a population-weighted average of the 2 largest enforcement in Moldova. Figure 10.1 How Moldova and comparator economies rank on the ease of enforcing contracts Source: Doing Business database. Doing Business 2015 Moldova 74 ENFORCING CONTRACTS Economies in all regions have improved contract reducing backlogs by introducing periodic reviews to enforcement in recent years. A judiciary can be improved clear inactive cases from the docket and by making in different ways. Higher-income economies tend to look procedures faster. What reforms making it easier (or for ways to enhance efficiency by introducing new more difficult) to enforce contracts has Doing Business technology. Lower-income economies often work on recorded in Moldova (table 10.1)? Table 10.1 How has Moldova made enforcing contracts easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova made enforcement of judgments more efficient by DB2012 introducing private bailiffs. Moldova made the process of enforcing a contract more DB2013 difficult by abolishing the specialized economic court. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 75 ENFORCING CONTRACTS What are the details? The indicators reported here for Moldova are based COURT NAME on a set of specific procedural steps required to resolve a standardized commercial dispute through the courts (see the section in this chapter on what Claim value: MDL 64,204 the indicators cover). These procedures, and the time and cost of completing them, are identified through Chişinău Regional Court study of the codes of civil procedure and other court Court name: of First Instance regulations, as well as through questionnaires completed by local litigation lawyers (and, in a City: Chisinau quarter of the economies covered by Doing Business, by judges as well). Table 10.2 Summary of time, cost and procedures for enforcing a contract in Moldova Europe & Central Indicator Moldova Asia average Time (days) 567 448 Filing and service 42 Trial and judgment 420 Enforcement of judgment 105 Cost (% of claim) 28.6 25.2 Attorney cost (% of claim) 10.6 Court cost (% of claim) 6.0 Enforcement Cost (% of claim) 12.0 Procedures (number) 31 37 Number of procedures (without bonus points) 31 Total number of procedures (including bonus points) 31 Doing Business 2015 Moldova 76 No. Procedures Filing and service: Plaintiff requests payment: Plaintiff or his lawyer asks Defendant orally or in writing to comply with the 1 contract. 2 Plaintiff hires a lawyer: Plaintiff hires a lawyer. Plaintiff files a summons and complaint: Plaintiff files a summons and complaint with the court (orally or * in writing). Plaintiff pays court fees: Plaintiff pays court fees (e.g. court duties, stamp duties, or any other type of court * fees). Answer ‘yes’ even if Plaintiff recovers these costs. Registration of court case: Registration of court case by the court administration (this can include 3 assigning a reference number to the case). Assignment of court case to a judge: Assignment of court case to a judge (through a random procedure, * automated system, ruling of an administrative judge, court officer, etc). Judicial scrutiny of summons and complaint: Judge examines Plaintiff's summons and complaint for 4 formal requirements as a matter of law or standard practice. Judge admits summons and complaint: Judge admits summons and complaint (after verifying the formal * requirements). Mailing of summons and complaint: Court or process server, including (private) bailiff, mails summons * and complaint to Defendant. Attempt at physical delivery: An attempt to physically deliver summons and complaint to Defendant is 5 made. Second attempt at physical delivery: If a first attempt is not ordinarily successful, a second attempt to 6 physically deliver the summons and complaint to Defendant is required by law or standard practice. (Check ‘yes’ only if a first attempt at physical delivery is not ordinarily successful) Substituted service: Substituted service is completed by publication in newspapers, by affixing a notice in 7 court or on public bulletin boards, etc. Application for pre-judgment attachment: Plaintiff submits an application in writing for the attachment of * Defendant's property prior to judgment. Decision on pre-judgment attachment: Judge decides whether to grant Plaintiff’s request for pre- * judgment attachment of Defendant’s property and notifies Plaintiff and Defendant of the decision. Pre-judgment attachment order: Defendant's property is attached prior to judgment. Attachment order 8 either involves physical attachment, or is achieved by freezing, registering, marking, or otherwise separating and restricting Defendant’s movement of specific moveable assets. Trial and judgment: Defendant files an answer to Plaintiff’s claim: Defendant files a written pleading which includes his answer 9 or defense on the merits of the case (see assumption 4). Doing Business 2015 Moldova 77 No. Procedures Adjournments: Court procedure is delayed because one or both parties request and obtain an 10 adjournment to submit written pleadings. Check as ‘yes’ if this commonly happens. Court appointment of independent expert: Judge appoints, either at the parties' request or at his own * initiative, an independent expert to decide whether the quality of the goods Plaintiff delivered to Defendant is adequate. (see assumption 5-b). Notification of court-appointment of independent expert: The court notifies both parties that the court is 11 appointing an independent expert (see assumption 5-b). Delivery of expert report by court-appointed expert: The independent expert, appointed by the court, * delivers his or her expert report to the court (see assumption 5-b). * Setting of date(s) for oral hearing or trial: Judge sets the date(s) for the oral hearing or trial. Preliminary hearing aimed at preparing for the oral hearing: The judge meets the parties to make practical 12 arrangements for the oral hearing on the merits of the case. * List of (expert) witnesses: The parties file a list of (expert) witnesses with the court (see assumption 5-a). Summoning of (expert) witnesses: The court summons (expert) witnesses to appear in court for the oral 13 hearing or trial (see assumption 5-a). Adjournments: Court proceedings are delayed because one or both parties request and obtain an 14 adjournment to prepare for the oral hearing or trial as a matter of common practice. Oral hearing (prevalent in civil law): The parties argue the merits of the case at an oral hearing before the 15 judge. Witnesses and a court-appointed independent expert may be heard and questioned at the oral hearing. Adjournments: Court proceedings are delayed because one or both parties request and obtain an 16 adjournment during the oral hearing or trial, resulting in an additional or later trial or hearing date. 17 Closing of the evidence period: The court makes the formal decision to close the evidence period. Final arguments: The parties present their final factual and legal arguments to the court either by oral * presentation or by a written submission. 18 Notification of judgment in court: The parties are notified of the judgment at a court hearing. 19 Writing of judgment: The judge produces a written copy of the judgment. Registration of judgment: The court office registers the judgment after receiving a written copy of the 20 judgment. Defendant is formally notified of the judgment: Plaintiff or court formally notifies the Defendant of the 21 judgment. The appeal period starts to run from the day the Defendant is formally notified of the judgment. Appeal period: By law Defendant has the opportunity to appeal the judgment during a specified period. 22 Defendant decides not to appeal. Seller decides to start enforcing the judgment when the appeal period ends (see assumption 8). Order for reimbursement by Defendant of Plaintiff's court fees: The judgment orders Defendant to 23 reimburse Plaintiff for the court fees Plaintiff has advanced, because Defendant has lost the case. Doing Business 2015 Moldova 78 No. Procedures Enforcement of judgment: Plaintiff retains an enforcement agent to enforce the judgment.: Plaintiff retains the services of a court 24 enforcement officer such as a court bailiff or sheriff, or a private bailiff. Plaintiff requests an enforcement order: Plaintiff applies to the court to obtain the enforcement order * ('seal' on judgment). 25 Plaintiff advances enforcement fees: Plaintiff pays the fees related to the enforcement of the judgment. Attachment of enforcement order to judgment: The judge attaches the enforcement order (‘seal’) to the 26 judgment. Delivery of enforcement order: The court's enforcement order is delivered to a court enforcement officer * or a private bailiff. Request to Defendant to comply voluntarily with judgment: Plaintiff, a court enforcement officer or a 27 private bailiff requests Defendant to voluntarily comply with the judgment. Identification of Defendant's assets by court official or Defendant for purposes of enforcement: The judge, 28 a court enforcement officer, a private bailiff or the Defendant himself identifies Defendant's movable assets for the purposes of enforcing the judgment through a sale o f Defendant’s assets. Attachment: Defendant’s movable goods are attached (physically or by registering, marking or separating 29 assets). 30 Sale through public auction: The Defendant’s movable property is sold at public auction. Distribution of proceeds: The proceeds of the public auction are distributed to Plaintiff (and, where 31 applicable, to other creditors, according to the rules of priority). * Not counted in the total number of procedures. Source: Doing Business database. Doing Business 2015 Moldova 79 RESOLVING INSOLVENCY A robust bankruptcy system functions as a filter, WHAT THE RESOLVING INSOLVENCY ensuring the survival of economically efficient INDICATORS MEASURE companies and reallocating the resources of inefficient ones. Fast and cheap insolvency proceedings result in the speedy return of businesses Time required to recover debt (years) to normal operation and increase returns to Measured in calendar years creditors. By improving the expectations of creditors Appeals and requests for extension are and debtors about the outcome of insolvency included proceedings, well-functioning insolvency systems can facilitate access to finance, save more viable Cost required to recover debt (% of debtor’s businesses and thereby improve growth and estate) sustainability in the economy overall. Measured as percentage of estate value What do the indicators cover? Court fees Doing Business studies the time, cost and outcome of Fees of insolvency administrators insolvency proceedings involving domestic legal Lawyers’ fees entities. These variables are used to calculate the recovery rate, which is recorded as cents on the Assessors’ and auctioneers’ fees dollar recouped by secured creditors through Other related fees reorganization, liquidation or debt enforcement (foreclosure) proceedings. To determine the present Outcome value of the amount recovered by creditors, Doing Whether business continues operating as a Business uses the lending rates from the International going concern or business assets are sold Monetary Fund, supplemented with data from piecemeal central banks and the Economist Intelligence Unit. Recovery rate for creditors In addition, Doing Business evaluates the adequacy Measures the cents on the dollar recovered and integrity of the existing legal framework by secured creditors applicable to liquidation and reorganization proceedings through the strength of insolvency Outcome for the business (survival or not) determines the maximum value that can be framework index. The index tests whether economies recovered adopted internationally accepted good practices in four areas: commencement of proceedings, Official costs of the insolvency proceedings management of debtor’s assets, reorganization are deducted proceedings and creditor participation. Depreciation of furniture is taken into The ranking of the Resolving Insolvency indicator is account based on the recovery rate and the total score of the Present value of debt recovered strength of insolvency framework index. The Strength of insolvency framework index (0- Resolving Insolvency indicator does not measure 16) insolvency proceedings of individuals and financial institutions. The data are derived from survey Sum of the scores of four component indices: responses by local insolvency practitioners and Commencement of proceedings index (0-3) verified through a study of laws and regulations as well as public information on bankruptcy systems. Management of debtor’s assets index (0-6) Reorganization proceedings index (0-3) Creditor participation index (0-4) Doing Business 2015 Moldova 80 RESOLVING INSOLVENCY Where does the economy stand today? Combination of quality regulations and efficient practice According to data collected by Doing Business, Moldova characterize the top-performing economies. How scores 2.5 out of 3 points on the commencement of efficient are insolvency proceedings in Moldova? proceedings index, 4.0 out of 6 points on the According to data collected by Doing Business, resolving management of debtor’s assets index, 2.5 out of 3 points insolvency takes 2.8 years on average and costs 15.0% of on the reorganization proceedings index, and 3.0 out of the debtor’s estate, with the most likely outcome being 4 points on the creditor participation index. Moldova’s that the company will be sold as piecemeal sale. The total score on the strength of insolvency framework average recovery rate is 29.4 cents on the dollar. Most index is 12.0 out of 16. indicator sets refer to a case scenario in the largest Globally, Moldova stands at 58 in the ranking of 189 business city of an economy, except for 11 economies for economies on the ease of resolving insolvency (figure which the data are a population-weighted average of the 11.1). The rankings for comparator economies and the 2 largest business cities. See the chapter on distance to regional average ranking provide other useful frontier and ease of doing business ranking at the end of benchmarks for assessing the efficiency of insolvency this profile for more details. proceedings in Moldova. Figure 11.1 How Moldova and comparator economies rank on the ease of resolving insolvency Doing Business 2015 Moldova 81 Source: Doing Business database. Doing Business 2015 Moldova 82 Figure 11.2 Recovery Rate (0-100) - Moldova Source: Doing Business database. Figure 11.3 Strength of insolvency framework index (0-16) - Moldova Source: Doing Business database. Doing Business 2015 Moldova 83 RESOLVING INSOLVENCY A well-balanced bankruptcy system distinguishes change. Many recent reforms of bankruptcy laws have companies that are financially distressed but been aimed at helping more of the viable businesses economically viable from inefficient companies that survive. What insolvency reforms has Doing Business should be liquidated. But in some insolvency systems recorded in Moldova (table 11.1)? even viable businesses are liquidated. This is starting to Table 11.1 How has Moldova made resolving insolvency easier—or not? By Doing Business report year from DB2010 to DB2015 DB year Reform Moldova amended its insolvency law to grant priority to DB2012 secured creditors. Moldova strengthened its insolvency process by extending the DB2013 duration of the reorganization proceeding and refining the qualification requirements for insolvency administrators. Moldova made resolving insolvency easier by introducing new restructuring mechanisms, reducing opportunities for appeals, DB2014 adding moratorium provisions and establishing strict statutory periods for several stages of the insolvency proceeding. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2015 Moldova 84 LABOR MARKET REGULATION Doing Business measures flexibility in the regulation of Doing Business 2015 presents the data for the labor employment, specifically as it affects the hiring and market regulation indicators in an annex. The report redundancy of workers and the rigidity of working hours. does not present rankings of economies on these This year, for the first time, the indicators measuring indicators nor include the topic in the aggregate distance flexibility in labor market regulations focus on those to frontier score or ranking on the ease of doing affecting the food retail industry, using a standardized business. Detailed data collected on labor market case study of a cashier in a supermarket. Also new is that regulations are available on the Doing Business website Doing Business collects data on regulations applying to (http://www.doingbusiness.org). The data on labor employees hired through temporary-work agencies as market regulations are based on a detailed survey of well as on those applying to permanent employees or employment regulations that is completed by local employees hired on fixed-term contracts. The indicators lawyers and public officials. Employment laws and also cover additional areas of labor market regulation, regulations as well as secondary sources are reviewed to including social protection schemes and benefits as well ensure accuracy. To make the data comparable across as labor disputes. economies, several assumptions about the worker and the business are used. Over the period from 2007 to 2011 improvements were made to align the methodology for the labor market The worker: regulation indicators (formerly the employing workers  Is a cashier in a supermarket or a grocery store indicators) with the letter and spirit of the International  Is a full-time employee Labour Organization (ILO) conventions. Only 6 of the 188  Is not a member of the labor union, unless ILO conventions cover areas measured by Doing membership is mandatory Business: employee termination, weekend work, holiday The business: with pay, night work, protection against unemployment  Is a limited liability company (or the equivalent and medical care and sickness benefits. The Doing in the economy) with 60 employees. Business methodology is fully consistent with these 6  Operates a supermarket or grocery store in the conventions. The ILO conventions covering areas related economy’s largest business city. For 11 to the labor market regulation indicators do not include economies the data are also collected for the the ILO core labor standards—8 conventions covering second largest business city. the right to collective bargaining, the elimination of  Is subject to collective bargaining agreements if forced labor, the abolition of child labor and equitable such agreements cover more than 50% of the treatment in employment practices. food retail sector and they apply even to firms that are not party to them. Between 2009 and 2011 the World Bank Group worked  Abides by every law and regulation but does not with a consultative group—including labor lawyers, grant workers more benefits than those employer and employee representatives, and experts mandated by law, regulation or (if applicable) from the ILO, the Organisation for Economic Co- collective bargaining agreements. operation and Development (OECD), civil society and the private sector—to review the methodology for the labor market regulation indicators and explore future areas of research. A full report with the conclusions of the consultative group is available at: http://www.doingbusiness.org/methodology/employing-workers. Doing Business 2015 Moldova LABOR MARKET REGULATION What are the details? The data reported here for Moldova are based on a Employment laws and regulations as well as secondary detailed survey of labor market regulation that is sources are reviewed to ensure accuracy. completed by local lawyers and public officials. Difficulty of hiring index Difficulty of hiring covers 4 areas: (i) whether fixed-term wage to the average value added per worker. The contracts are prohibited for permanent tasks; (ii) the average value added per worker is the ratio of an maximum cumulative duration of fixed-term contracts; economy’s GNI per capita to the working-age population (iii) the minimum wage for a cashier, age 19, with 1 year as a percentage of the total population. of work experience; and (iv) the ratio of the minimum Difficulty of hiring index Data Fixed-term contracts prohibited for permanent tasks? Yes Maximum length of a single fixed-term contract (months) 60 Maximum length of fixed-term contracts, including renewals (months) No limit Minimum wage applicable to the worker assumed in the case study 110.72 (US$/month) Ratio of minimum wage to value added per worker 0.39 Source: Doing Business database. Doing Business 2015 Moldova 86 LABOR MARKET REGULATION Rigidity of hours index Rigidity of hours covers 7 areas: (i) whether the premium for work on a weekly rest day (as a percentage workweek can extend to 50 hours or more (including of hourly pay); (v) whether there are restrictions on night overtime) for 2 months in a year to respond to a work; (vi) whether there are restrictions on weekly seasonal increase in workload; (ii) the maximum number holiday work; and (vii) the average paid annual leave for of days allowed in the workweek; (iii) the premium for workers with 1 year of tenure, 5 years of tenure and 10 night work (as a percentage of hourly pay); (iv) the years of tenure. Rigidity of hours index Data 50-hour workweek allowed for 2 months a year in case of a seasonal Yes increase in workload? Maximum working days per week 6.0 Premium for night work (% of hourly pay) 50% Premium for work on weekly rest day (% of hourly pay) 100% Major restrictions on night work? Yes Major restrictions on weekly holiday? Yes Paid annual leave for a worker with 1 year of tenure (in working days) 20.0 Paid annual leave for a worker with 5 years of tenure (in working days) 20.0 Paid annual leave for a worker with 10 years of tenure (in working days) 20.0 Paid annual leave (average for workers with 1, 5 and 10 years of tenure, in 20.0 working days) Source: Doing Business database. Doing Business 2015 Moldova 87 LABOR MARKET REGULATION Difficulty of redundancy index Difficulty of redundancy index looks at 9 questions: (i) whether the employer needs approval from a third party what the length is in months of the maximum to terminate 1 redundant worker; (vi) whether the probationary period; (ii) whether redundancy is employer needs approval from a third party to terminate disallowed as a basis for terminating workers; (iii) a group of 9 redundant workers; (vii) whether the law whether the employer needs to notify a third party (such requires the employer to reassign or retrain a worker as a government agency) to terminate 1 redundant before making the worker redundant; (viii) whether worker; (iv) whether the employer needs to notify a third priority rules apply for redundancies; and (ix) whether party to terminate a group of 9 redundant workers; (v) priority rules apply for reemployment. Difficulty of redundancy index Data Maximum length of probationary period (months) 0.5 Dismissal due to redundancy allowed by law? Yes Third-party notification if 1 worker is dismissed? Yes Third-party approval if 1 worker is dismissed? No Third-party notification if 9 workers are dismissed? Yes Third-party approval if 9 workers are dismissed? No Retraining or reassignment obligation before redundancy? Yes Priority rules for redundancies? Yes Priority rules for reemployment? No Source: Doing Business database. Doing Business 2015 Moldova 88 LABOR MARKET REGULATION Redundancy cost Redundancy cost measures the cost of advance notice requirements and severance payments applicable to a requirements, severance payments and penalties due worker with 1 year of tenure, a worker with 5 years and when terminating a redundant worker, expressed in a worker with 10 years is considered. One month is weeks of salary. The average value of notice recorded as 4 and 1/3 weeks. Redundancy cost indicator (in salary weeks) Data Notice period for redundancy dismissal for a worker with 1 year of tenure 8.7 Notice period for redundancy dismissal for a worker with 5 years of tenure 8.7 Notice period for redundancy dismissal for a worker with 10 years of tenure 8.7 Notice period for redundancy dismissal (average for workers with 1, 5 and 10 years 8.7 of tenure) Severance pay for redundancy dismissal for a worker with 1 year of tenure 9.6 Severance pay for redundancy dismissal for a worker with 5 years of tenure 13.6 Severance pay for redundancy dismissal for a worker with 10 years of tenure 18.6 Severance pay for redundancy dismissal (average for workers with 1, 5 and 10 years 13.9 of tenure) Source: Doing Business database. Social protection schemes and benefits & Labor disputes Doing Business collects data on the existence of Doing Business also assesses the mechanisms available unemployment protection schemes as well as data on to resolve labor disputes. More specifically, it collects whether employers are legally required to provide data on what courts would be competent to hear labor health insurance for employees with permanent disputes and whether the competent court is contracts. specialized in resolving labor disputes. Social protection schemes and benefits & Labor disputes indicator Data Availability of unemployment protection scheme? Yes Health insurance existing for permanent employees? Yes Availability of courts or court sections specializing in labor disputes? Yes Source: Doing Business database. Doing Business 2015 Moldova 89 Doing Business 2015 Moldova 90 DISTANCE TO FRONTIER AND EASE OF DOING BUSINESS RANKING This year’s report presents results for 2 aggregate defined as the total tax rate at the 15th percentile of the measures: the distance to frontier score and the ease of overall distribution for all years included in the analysis. doing business ranking, which for the first time this year For the time to pay taxes the frontier is defined as the is based on the distance to frontier score. The ease of lowest time recorded among all economies that levy the doing business ranking compares economies with one 3 major taxes: profit tax, labor taxes and mandatory another; the distance to frontier score benchmarks contributions, and value added tax (VAT) or sales tax. In economies with respect to regulatory best practice, addition, the cost to export and cost to import for each showing the absolute distance to the best performance year are divided by the GDP deflator, to take the general on each Doing Business indicator. When compared price level into account when benchmarking these across years, the distance to frontier score shows how absolute-cost indicators across economies with different much the regulatory environment for local entrepreneurs inflation trends. The base year for the deflator is 2013 for in an economy has changed over time in absolute terms, all economies. while the ease of doing business ranking can show only In the same formulation, to mitigate the effects of how much the regulatory environment has changed extreme outliers in the distributions of the rescaled data relative to that in other economies. for most component indicators (very few economies Distance to Frontier need 700 days to complete the procedures to start a business, but many need 9 days), the worst performance The distance to frontier score captures the gap between is calculated after the removal of outliers. The definition an economy’s performance and a measure of best of outliers is based on the distribution for each practice across the entire sample of 31 indicators for 10 component indicator. To simplify the process, 2 rules Doing Business topics (the labor market regulation were defined: the 95th percentile is used for the indicators are excluded). For starting a business, for indicators with the most dispersed distributions example, Canada and New Zealand have the smallest (including time, cost, minimum capital and number of number of procedures required (1), and New Zealand the payments to pay taxes), and the 99th percentile is used shortest time to fulfill them (0.5 days). Slovenia has the for number of procedures and number of documents to lowest cost (0.0), and Australia, Colombia and 110 other trade. No outlier was removed for component indicators economies have no paid-in minimum capital bound by definition or construction, including legal requirement (table 15.1 in the Doing Business 2015 index scores (such as the depth of credit information report). index, extent of conflict of interest regulation index and strength of insolvency framework index) and the Calculation of the distance to frontier score recovery rate (figure 15.1 in the Doing Business 2015 Calculating the distance to frontier score for each report). economy involves 2 main steps. First, individual Second, for each economy the scores obtained for component indicators are normalized to a common unit individual indicators are aggregated through simple where each of the 31 component indicators y (except for averaging into one distance to frontier score, first for the total tax rate) is rescaled using the linear each topic and then across all 10 topics: starting a transformation (worst − y)/(worst − frontier). In this business, dealing with construction permits, getting formulation the frontier represents the best performance electricity, registering property, getting credit, protecting on the indicator across all economies since 2005 or the minority investors, paying taxes, trading across borders, third year after data for the indicator were collected for enforcing contracts and resolving insolvency. More the first time. For legal indicators such as those on complex aggregation methods—such as principal getting credit or protecting minority investors, the components and unobserved components —yield a frontier is set at the highest possible value. For the total ranking nearly identical to the simple average used by tax rate, consistent with the use of a threshold in Doing Business . Thus Doing Business uses the simplest 6 calculating the rankings on this indicator, the frontier is 6 See Djankov, Manraj and others (2005). Principal components and unobserved components methods yield a ranking nearly identical to Doing Business 2015 Moldova 91 method: weighting all topics equally and, within each overall tax system. Instead, it is mainly empirical in topic, giving equal weight to each of the topic nature. The nonlinear transformation along with the components . threshold reduces the bias in the indicator toward 7 economies that do not need to levy significant taxes on An economy’s distance to frontier score is indicated on a companies like the Doing Business standardized case scale from 0 to 100, where 0 represents the worst study company because they raise public revenue in performance and 100 the frontier. All distance to frontier other ways—for example, through taxes on foreign calculations are based on a maximum of 5 decimals. companies, through taxes on sectors other than However, indicator ranking calculations and the ease of manufacturing or from natural resources (all of which are doing business ranking calculations are based on 2 outside the scope of the methodology). In addition, it decimals. The difference between an economy’s distance acknowledges the need of economies to collect taxes to frontier score in any previous year and its score in from firms. 2014 illustrates the extent to which the economy has closed the gap to the regulatory frontier over time. And Calculation of scores for economies with 2 cities in any given year the score measures how far an covered economy is from the best performance at that time. For each of the 11 economies for which a second city Treatment of the total tax rate was added in this year’s report, the distance to frontier score is calculated as the population-weighted average This year, for the first time, the total tax rate component of the distance to frontier scores for the 2 cities covered of the paying taxes indicator set enters the distance to (table 12.1). This is done for the aggregate score, the frontier calculation in a different way than any other scores for each topic and the scores for all the indicator. The distance to frontier score obtained for the component indicators for each topic. total tax rate is transformed in a nonlinear fashion before it enters the distance to frontier score for paying taxes. Table 12.1 Weights used in calculating the distance to As a result of the nonlinear transformation, an increase in frontier scores for economies with 2 cities covered the total tax rate has a smaller impact on the distance to Economy City Weight (%) frontier score for the total tax rate—and therefore on the Dhaka 78 distance to frontier score for paying taxes—for Bangladesh Chittagong 22 economies with a below-average total tax rate than it São Paulo 61 would have in the calculation done in previous years (line Brazil Rio de Janeiro 39 B is smaller than line A in figure 15.2 of the Doing Shanghai 55 China Business 2015 report). And for economies with an Beijing 45 extreme total tax rate (a rate that is very high relative to Mumbai 47 India the average), an increase has a greater impact on both Delhi 53 these distance to frontier scores than before (line D is Jakarta 78 Indonesia bigger than line C in figure 15.2 of the Doing Business Surabaya 22 Tokyo 65 2015 report). Japan Osaka 35 The nonlinear transformation is not based on any Mexico City 83 Mexico economic theory of an “optimal tax rate” that minimizes Monterrey 17 distortions or maximizes efficiency in an economy’s Lagos 77 Nigeria Kano 23 Karachi 65 Pakistan that from the simple average method because both these methods Lahore 35 assign roughly equal weights to the topics, since the pairwise Moscow 70 Russian Federation correlations among indicators do not differ much. An alternative to the St. Petersburg 30 simple average method is to give different weights to the topics, New York 60 depending on which are considered of more or less importance in the United States Los Angeles 40 context of a specific economy. Source: United Nations, Department of Economic and Social 7 For getting credit, indicators are weighted proportionally, according to their contribution to the total score, with a weight of 60% assigned Affairs, Population Division, World Urbanization Prospects, to the strength of legal rights index and 40% to the depth of credit 2014 Revision. http://esa.un.org/unpd/wup/CD- information index. Indicators for all other topics are assigned equal ROM/Default.aspx. weights Doing Business 2015 Moldova 92 Economies that improved the most across 3 or more Selecting the economies that implemented regulatory Doing Business topics in 2013/14 reforms in at least 3 topics and had the biggest improvements in their distance to frontier scores is Doing Business 2015 uses a simple method to calculate intended to highlight economies with ongoing, broad- which economies improved the ease of doing business based reform programs. The improvement in the the most. First, it selects the economies that in 2013/14 distance to frontier score is used to identify the top implemented regulatory reforms making it easier to do improvers because this allows a focus on the absolute business in 3 or more of the 10 topics included in this improvement—in contrast with the relative improvement year’s aggregate distance to frontier score. Twenty-one shown by a change in rankings—that economies have economies meet this criterion: Azerbaijan; Benin; the made in their regulatory environment for business. Democratic Republic of Congo; Côte d’Ivoire; the Czech Republic; Greece; India; Ireland; Kazakhstan; Lithuania; the former Yugoslav Republic of Macedonia; Poland; Ease of Doing Business ranking Senegal; the Seychelles; Spain; Switzerland; Taiwan, China; Tajikistan; Togo; Trinidad and Tobago; and the The ease of doing business ranking ranges from 1 to 189. United Arab Emirates. Second, Doing Business sorts these The ranking of economies is determined by sorting the economies on the increase in their distance to frontier aggregate distance to frontier scores, rounded to 2 score from the previous year using comparable data. decimals. Doing Business 2015 Moldova 93 RESOURCES ON THE DOING BUSINESS WEBSITE Current features Law library News on the Doing Business project Online collection of business laws and regulations http://www.doingbusiness.org relating to business http://www.doingbusiness.org/law-library Rankings How economies rank—from 1 to 189 Contributors http://www.doingbusiness.org/rankings More than 10,700 specialists in 189 economies who participate in Doing Business Data http://www.doingbusiness.org/contributors/doing- All the data for 189 economies—topic rankings, business indicator values, lists of regulatory procedures and details underlying indicators Entrepreneurship data http://www.doingbusiness.org/data Data on business density (number of newly registered companies per 1,000 working-age Reports people) for 139 economies Access to Doing Business reports as well as http://www.doingbusiness.org/data/exploretopics/ent subnational and regional reports, reform case repreneurship studies and customized economy and regional profiles Distance to frontier http://www.doingbusiness.org/reports Data benchmarking 189 economies to the frontier in regulatory practice Methodology http://www.doingbusiness.org/data/distance-to- The methodologies and research papers underlying frontier Doing Business http://www.doingbusiness.org/methodology Information on good practices Showing where the many good practices identified Research by Doing Business have been adopted Abstracts of papers on Doing Business topics and http://www.doingbusiness.org/data/good-practice related policy issues http://www.doingbusiness.org/research Doing Business iPhone App Doing Business at a Glance—presenting the full Doing Business reforms report, rankings and highlights for each topic for Short summaries of DB2015 business regulation the iPhone, iPad and iPod touch reforms, lists of reforms since DB2008 and a ranking http://www.doingbusiness.org/specialfeatures/ simulation tool iphone http://www.doingbusiness.org/reforms Historical data Customized data sets since DB2004 http://www.doingbusiness.org/custom-query Doing Business 2015 Moldova 94