World Bank Group Country Opinion Survey 2016: The Dominican Republic FY16 Country Opinion Survey Report For The Dominican Republic THE WORLD BANK GROUP Public Opinion Research Group 1 August 2016 World Bank Group Country Opinion Survey 2016: The Dominican Republic Acknowledgements The Dominican Republic Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jing Guo, Svetlana Markova, Jessica Cameron, and Calita Woods. Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Dominican Republic country team and the local fielding agency Newlink. In particular, PORG is grateful for the support from Alejandra De La Paz Melo (Communications Associate), who coordinated the survey related activities from Santo Domingo, the Dominican Republic. 1 World Bank Group Country Opinion Survey 2016: The Dominican Republic Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing the Dominican Republic ............................9 V. Overall Attitudes toward the World Bank Group .......................14 VI. Sectoral Effectiveness................................................................22 VII. How the World Bank Group Operates .......................................26 VIII. World Bank Group’s Knowledge and Instruments .....................32 IX. The Future Role of the World Bank Group in the Dominican Republic ..................................................................................................36 X. Communication and Outreach ..................................................39 XI. Appendices ................................................................................43 2 World Bank Group Country Opinion Survey 2016: The Dominican Republic I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in the Dominican Republic perceive the WBG. The survey explored:  General Issues Facing the Dominican Republic  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in the Dominican Republic  Communication and Information Sharing  Background Information II. Methodology From April 2016 to June 2016, 624 stakeholders of the WBG in the Dominican Republic were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/ programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 201 stakeholders participated in the survey (32% response rate). Some respondents received and completed the questionnaire online, while others received and filled out the questionnaire via mail. Respondents were asked about: general issues facing the Dominican Republic; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in the Dominican Republic; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate is 54%, N=275). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’16 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, D and F. For the weighted stakeholder breakdown and year comparison results, please see appendix E (page 92). 3 World Bank Group Country Opinion Survey 2016: The Dominican Republic III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President/Prime Minister and the Office of Minister were combined. Respondents from the financial sector/private banks were combined with those from private sector organizations. Respondents from private foundations and NGOs/CBOs, trade unions were combined into the “CSO” category. Few respondents from the office of a parliamentarian, local governments, and other organizations were included in the “Other” category. There were no respondents from the judiciary branch, faith-based groups, or youth groups. Percentage of Respondents (N=197) Employee of a Ministry, Ministerial Department or 14% Implementation Agency Private Sector Organization 14% NGO/Community Based Organization 12% Bilateral/Multilateral Agency 9% Independent Government Institution 8% Office of Minister 7% Financial Sector/Private Bank 7% Academia/Research Institute/Think Tank 6% Other 6% Private Foundation 5% PMU/Consultant/Contractor working on World Bank 4% Group supported project Media 4% Local Government Office or Staff 3% Office of the President, Prime Minister 2% Office of Parliamentarian 1% Trade Union 1% “Which of the following best describes your current position?” (Respondents chose from a list.) 4 World Bank Group Country Opinion Survey 2016: The Dominican Republic III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=195) Generalist (specialized in multiple sectors) 14% Other 13% Finance and markets 12% Energy and extractives 9% Education 7% Urban, rural, and social development 7% Governance 7% Macroeconomics and fiscal management 6% Trade and competitiveness 6% Transport and ICT 4% Social protection and labor 3% Environment and natural resources 2% Public-private partnerships 2% Health, nutrition, and population 2% Poverty 2% Agriculture 2% Water 1% Jobs 1% Fragility, conflict and violence 1% Climate Change 1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 5 World Bank Group Country Opinion Survey 2016: The Dominican Republic III. Demographics of the Sample (continued) Geographic locations  For comparisons between geographic locations, respondents from South/Southwest, East, and North/Cibao were combined into the “other” category. Please see Appendix C (page 83) for more details. Percentage of Respondents (N=197) South/ East, 1% Southwest, 5% North/Cibao, 5% Santo Domingo, 89% "Which best represents your geographic location?" (Respondents chose from a list.) Exposure to Agencies within the World Bank Group The Multilateral Percentage of Respondents (N=176) Investment Other, 5% Guarantee Agency (MIGA), 1% The International Finance Corporation (IFC), 16% The World Bank (IBRD/IDA), 78% "Which of the following agencies of the World Bank Group do you primarily engage with in the Domincan Republic?" (Respondents chose from a list.) 6 World Bank Group Country Opinion Survey 2016: The Dominican Republic III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s country survey were significantly more familiar with the WBG compared to respondents of the FY’13 country survey (weighted mean in FY’16 = 7.6; weighted mean in FY’13 = 6.6)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in the Dominican Republic, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in the Dominican Republic and the extent to which the WBG helps to achieve development results in the country. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 7.6 PMU/ Consultant 8.4 Bilateral/ Multilateral Agency 8.2 Office of the President/Prime Minister/Minister 8.1 Other 7.8 Private Sector/ Financial Sector/ Private Bank 7.7 Employee of a Ministry 7.7 Media 7.6 Independent Government Institution 7.4 Academia/ Research Institute/ Think Tank 7.3 CSO 6.5 "How familiar are you with the work of the World Bank Group in the Dominican Republic?" (1 - "Not familiar at all", 10 - "Extremely familiar") 1 Please refer to Appendix E (page 92) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: The Dominican Republic III. Demographics of the Sample (continued) Familiarity with the World Bank Group and Other Development Banks  This year’s stakeholders in the Dominican Republic were significantly more familiar with the WBG than the Latin American Development Bank and the European Investment Bank. Their levels of familiarity with the WBG and the Inter-American Development Bank were statistically similar. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 World Bank Group (WBG) 7.6 Inter-American Development Bank (IDB/BID) 7.7 Latin American Development Bank (CAF) 4.3 European Investment Bank (EIB/BEI) 4.2 "How familiar are you with the work of these organizations in the Dominican Republic?" (1 - "Not familiar at all", 10 - "Extremely familiar") 8 World Bank Group Country Opinion Survey 2016: The Dominican Republic IV. General Issues Facing the Dominican Republic Headed in the Right Direction2  Year comparison: Respondents of this year’s Country Survey were significantly more likely to believe that the Dominican Republic is headed in the right direction, compared to respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=169; FY 2013 N=214) 65% The right direction 52% 24% The wrong direction 21% 11% FY 2016 Not sure 28% FY 2013 "In general, would you say that the Dominican Republic is headed in ...?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 2 All percentages presented in the chart were calculated based on weighted data from FY 2016 and FY 2013 country surveys. Please refer to Appendix E for more details on weighting. 9 World Bank Group Country Opinion Survey 2016: The Dominican Republic IV. General Issues Facing the Dominican Republic (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in the Dominican Republic were “public sector governance/reform” (55%), “education” (50%), and “anti-corruption” (49%). Percentage of Respondents (N=193) Poverty reduction 45% Education 29% Electricity sector 24% Job creation/employment 22% Equality of opportunity 20% Economic growth 20% Government effectiveness 19% Fiscal policy 18% Anti-corruption 16% Health services 15% Law and justice 11% Environmental sustainability 10% Crime and violence 8% Agricultural and rural development 7% Private sector development 6% Water supply and sanitation 4% Climate change 3% Social protection 3% Other 3% Urban development 3% "Listed below are a number of development priorities in the Dominican Republic. Please identify which of the following you consider the most important development priorities in the Dominican Republic. (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 29 response options shown.) 10 World Bank Group Country Opinion Survey 2016: The Dominican Republic IV. General Issues Facing the Dominican Republic (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in the Dominican Republic were “education” (70%), “job creation/employment” (43%), “equality of opportunity” (31%), and “anti-corruption” (28%). Percentage of Respondents (N=200) Job creation/employment 38% Education 34% Equality of opportunity 34% Anti-corruption 20% Agricultural and rural development 18% Government effectiveness 16% Economic growth 16% Health services 16% Fiscal policy 15% Crime and violence 13% Private sector development 10% Law and justice 9% Nutrition and food security 8% Social protection 7% Electricity sector 7% Environmental sustainability 6% Water supply and sanitation 6% Financial markets 5% Other 5% Global/regional trade integration 3% "The World Bank Group has committed itself to two goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Dominican Republic? (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 28 response options shown.) 11 World Bank Group Country Opinion Survey 2016: The Dominican Republic IV. General Issues Facing the Dominican Republic (continued) Factors Contributing to “Shared Prosperity” Percentage of Respondents (N=174) Education and training that better ensure job 37% opportunity Consistent economic growth 22% Greater access to micro-finance for the poor 16% Better governance and transparency, less corruption 16% Better entrepreneurial opportunities (i.e., to start small 16% and medium sized businesses) Better employment opportunities for young people 13% Better quality public services 11% Greater equity of fiscal policy 9% Stronger institutions and rule of law 9% Greater voice and participation for citizens to help 7% ensure greater accountability Greater access to health and nutrition for citizens 7% More reliable social safety net 7% Better opportunity for the poor who live in rural areas 6% Better opportunity for the poor who live in urban areas 6% A growing middle class 5% Better employment opportunities for women 5% Resolving the problem of lack of documentation to 2% recognize citizen rights for all Dominicans More reliable judicial system 2% More reliable electricity services 1% Greater citizen security 1% Other 1% "The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Dominican Republic? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 12 World Bank Group Country Opinion Survey 2016: The Dominican Republic IV. General Issues Facing the Dominican Republic (continued) Gap between the Rich and the Poor Percentage of Respondents (N=198) Not a problem at A small problem, all, 1% Don’t know, 1% 3% A moderately big problem, 24% A very big problem, 72% "Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in the Dominican Republic?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) Climate Change Percentage of Respondents (N=197) Not too serious Not a problem, 1% problem, 2% A somewhat serious problem, 23% A very serious problem, 74% "In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem?" (Respondents chose from a list. ) 13 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the previous FY’13 Country Survey attributed failed or slow WBG assisted reforms to “inadequate level of citizen/civil society participation (40%),” “political pressures and obstacles (36%),” and “the government working inefficiently (33%).”  Stakeholder groups: Among this year’s respondents, respondents from academia/research institute/think tank were significantly more likely to attribute failed or slow WBG assisted reform efforts to “the government working inefficiently,” compared to respondents from other stakeholder groups. Percentage of Respondents (N=185) The Government works inefficiently 36% Political pressures and obstacles 33% There is not an adequate level of citizen/civil 25% society participation The World Bank Group is not sensitive enough to 24% political/social realities on the ground Lack of/inadequate levels of capacity in 19% Government Reforms are not well thought out in light of 18% country challenges The World Bank Group does not do adequate 11% follow through/follow-up The World Bank Group works too slowly 9% Poor donor coordination 9% Other 4% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 14 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The Effectiveness of the World Bank Group and Other Development Banks (Indicator Question)  Year comparison: This year’s respondents gave significantly higher ratings for the effectiveness of the World Bank Group than respondents in the FY’13 Country Survey (weighted mean in FY’16 = 7.3; weighted mean in FY’13 = 6.9).  Stakeholders gave significantly lower ratings for the WBG’s effectiveness than the effectiveness of the Inter-American Development Bank, whereas they gave significantly higher ratings for the WBG’s effectiveness than the effectiveness of the Latin American Development Bank and European Investment Bank. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 World Bank Group (WBG) 7.3 Inter-American Development Bank 7.5 (IDB/BID) Latin American Development Bank 5.0 (CAF) European Investment Bank (EIB/BEI) 5.0 "Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic." (1 - "Not effective at all", 10 - "Very effective") 15 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) Achieving Development Results (Indicator Question)3 Mean Rating 1 2 3 4 5 6 7 8 9 10 7.2 FY 2016 All respondents* 6.6 FY 2013 "To what extent does the World Bank Group’s work help to achieve development results in the Dominican Republic?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between FY 2016 and FY 2013) WBG Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 8.3 All Respondents FY 2016 8.1 FY 2013 "To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help the Dominican Repulic solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 3 All means presented in this page were calculated based on weighted data from FY’16 and FY’13. 16 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. The two Percentage of Respondents (N=58) institutions do not work well together, 2% Don't know, 12% The way the two institutions work together needs improvement, 21% The two institutions work well together, 66% “If your projects involved both the World Bank and the IFC, what was your view on the two institutions working together in the Dominican Republic?” (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 17 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups4  Stakeholder groups: Respondents across stakeholder groups gave statistically similar overall ratings for the twenty six indicator questions.  Collaboration: Respondents who do and do not collaborate with the WBG also gave statistically similar overall ratings for the twenty six indicator questions. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 7.2 Other 7.7 Employee of a Ministry 7.5 Independent Government Institution 7.4 Bilateral/ Multilateral Agency 7.4 PMU/ Consultant 7.3 Office of the President/Prime 7.3 Minister/Minister Private Sector/ Financial Sector/ Private Bank 7.0 Media 7.0 CSO 6.8 Academia/ Research Institute/ Think Tank 6.7 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 4 Responses to all twenty six indicator questions by stakeholder levels of collaboration with the WBG can be found in Appendix F (page 97). 18 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) Greatest Values  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank‘s greatest value to the Dominican Republic were its “financial resources: investment lending” (60%) and “financial resources: policy based lending / budget support to the Government” (38%). Percentage of Respondents (N=190) Policy advice, studies, analyses 27% 22% 49% Financial resources 33% 15% 48% Technical assistance 11% 20% 31% Capacity development 11% 10% 21% Help to bring discipline/effective supervision to 9% 10% 19% implementation of investment projects Data and statistics 4% 9% 12% Mobilizing third party financial resources 9% Donor coordination 4% Convening/Facilitating 3% Linkage to non-Bank expertise (i.e., South- South knowledge sharing) 3% Greatest value Second greatest value Other 2% "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in the Dominican Republic?" (Respondents chose from a list.) 19 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents from the previous FY’13 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in the Dominican Republic were “investment lending” (66%), “technical assistance” (60%), and “policy based lending/ budget support to the Government” (35%). Percentage of Respondents (N=198) Investment lending 53% Technical assistance 35% Capacity development 31% Policy based lending / budget support to the 30% Government Knowledge products/services 17% Multi-sectoral approaches 12% Trust Fund management 7% Don’t know 2% Other 1% “Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in the Dominican Republic? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 20 World Bank Group Country Opinion Survey 2016: The Dominican Republic V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weaknesses in its work in the Dominican Republic were “being too bureaucratic in its operational policies and procedures” (37%), “being too influenced by development countries” (28%), and “not enough public disclosure of its work” (27%). Percentage of Respondents (N=196) World Bank Group’s processes too slow 25% Not collaborating enough with stakeholders outside 21% the Government Too influenced by developed countries 19% Not enough public disclosure of its work 19% Not willing to honestly criticize policies and reform 14% efforts in the country Budget ceilings do not allow for timely 13% implementation of projects World Bank Group’s processes too complex 12% Don’t know 9% Its advice and strategies do not lend themselves to 8% practical problem solving Not adequately sensitive to political/social realities 7% in the Dominican Republic Imposing technocratic solutions without regard to 6% political realities Not aligned with country priorities 6% Other 6% Not aligned with other donors’ work 4% Staff too inaccessible 3% Not exploring alternative policy options 3% Arrogant in its approach 3% Not client focused 2% The credibility of its knowledge/data 0% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Dominican Republic? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 21 World Bank Group Country Opinion Survey 2016: The Dominican Republic VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Economic growth* 7.7 7.0 Financial markets* 7.4 6.2 Private sector development 7.3 Education* 7.3 6.6 Other 7.2 Information and communications technology 7.1 6.8 Electricity sector 7.1 Fiscal policy 7.1 Poverty reduction* 7.0 6.1 Disaster risk management 7.0 6.6 Government effectiveness 6.9 Global/regional trade integration 6.9 6.5 Civic engagement and social accountability 6.9 Water supply and sanitation 6.9 6.5 Climate change* 6.8 6.2 Environmental sustainability 6.8 Equality of opportunity* 6.8 5.8 Health services 6.8 6.6 Nutrition and food security* 6.7 6.1 Tourism 6.7 6.3 Social protection* 6.7 5.9 Agricultural and rural development 6.5 Urban development 6.4 5.8 Anti-corruption* 6.3 5.3 Transport infrastructure* 6.3 5.2 Mining and extractive industries 6.3 5.8 Law and justice 6.2 FY 2016 5.6 Job creation/employment* 6.2 5.3 FY 2013 Crime and violence* 5.7 4.5 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between FY 2016 and FY 2013) 5 All means presented in this chart are calculated based on weighted data. See Appendix E for details. 22 World Bank Group Country Opinion Survey 2016: The Dominican Republic VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Economic growth 7.5 7.6 Financial markets 7.5 7.2 Poverty reduction* 7.5 6.7 Private sector development 7.4 7.2 Global/regional trade integration 7.2 6.7 Education 7.1 7.3 Social protection 7.1 6.4 Equality of opportunity 7.0 6.6 Government effectiveness 6.9 6.9 Electricity sector 6.9 7.3 Tourism 6.9 6.5 Fiscal policy 6.9 6.8 Information and communications technology 6.8 7.0 Climate change 6.7 6.9 Civic engagement and social accountability 6.7 6.8 Disaster risk management 6.7 7.3 Health services 6.6 6.8 Environmental sustainability 6.6 6.9 Job creation/employment 6.6 6.1 Anti-corruption 6.5 6.1 Transport infrastructure 6.4 6.1 Water supply and sanitation 6.4 6.9 Law and justice 6.3 5.8 Mining and extractive industries 6.3 6.1 Nutrition and food security 6.1 6.7 Agricultural and rural development 6.1 6.6 Collaborating Urban development 5.9 with the WBG 6.3 Crime and violence 5.7 Not collaborating 5.5 with the WBG Other 7.2 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between collaborators and non-collaborators with the WBG) 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 46) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 23 World Bank Group Country Opinion Survey 2016: The Dominican Republic VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.3 “To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in the Dominican Republic?" (1 - "To no degree at all", 10 - "To a very significant degree") Helping the Poorest Percentage of Respondents (N=196) Don't know, 8% To a fully sufficient degree, 5% To a very insufficient degree, 7% To a somewhat sufficient degree, 31% To a somewhat insufficient degree, 49% “To what extent do you believe that the World Bank Group's work and support help the poorest in the Dominican Republic?” (Respondents chose from a list.) 24 World Bank Group Country Opinion Survey 2016: The Dominican Republic VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in the Dominican Republic, bivariate correlational analyses were conducted using respondents’ ratings of the twenty nine specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in the Dominican Republic. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at equality of opportunity; and  The WBG’s effectiveness at government effectiveness.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in the Dominican Republic, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at nutrition and food security; and  The WBG’s effectiveness at equality of opportunity. 25 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates The World Bank Group’s Work in the Dominican Republic: Year Comparison7 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s work is aligned with 6.9 what I consider the development priorities for the Dominican Republic¹ 6.6 Overall the World Bank Group currently plays a 6.8 relevant role in development in the Dominican FY 2016 Republic¹ 7.0 FY 2013 "To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question The World Bank Group’s Work in the Dominican Republic: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s work is aligned with 7.3 what I consider the development priorities for the Dominican Republic¹ 6.7 Overall the World Bank Group currently plays a 7.1 relevant role in development in the Dominican Republic*¹ 6.5 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between collaborators and non-collaborators) ¹Indicator Question 7 Means in the chart were calculated based on weighted data. For more information about weighting, please see Appendix E. 26 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Where country systems (e.g., procurement, financial 7.8 management, etc.) are adequate, the World Bank Group makes appropriate use of them¹ 8.0 Working with the World Bank Group increases the 7.7 Dominican Republic's institutional capacity 7.6 The World Bank Group provides effective 7.7 implementation support (i.e., supervision of projects) 7.8 The World Bank Group effectively monitors and 7.7 evaluates the projects and programs it supports 7.5 The World Bank Group’s “Safeguard Policy” 6.9 requirements are reasonable 7.2 The World Bank Group’s conditions on its lending are 6.8 reasonable 6.9 The World Bank Group’s approvals and reviews are 6.8 done in a timely fashion 6.8 6.5 The World Bank Group disburses funds promptly 6.2 FY 2016 FY 2013 The World Bank Group takes decisions quickly in the 6.4 Dominican Republic¹ "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 8 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases the 7.9 Dominican Republic's institutional capacity 7.5 Where country systems (e.g., procurement, financial 7.7 management, etc.) are adequate, the World Bank Group makes appropriate use of them¹ 7.8 The World Bank Group effectively monitors and 7.7 evaluates the projects and programs it supports 7.5 The World Bank Group provides effective 7.6 implementation support (i.e., supervision of projects) 7.8 The World Bank Group’s “Safeguard Policy” 6.8 requirements are reasonable 7.1 The World Bank Group’s approvals and reviews are 6.7 done in a timely fashion 6.8 The World Bank Group’s conditions on its lending are 6.6 reasonable 6.9 6.5 The World Bank Group disburses funds promptly 6.3 The World Bank Group takes decisions quickly in the 6.4 Dominican Republic¹ 6.4 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 28 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9  Year comparison: As indicated in the chart below, respondents in this year’s Country Survey gave significantly lower ratings for the WBG’s collaboration with the Government in the Dominican Republic than respondents in the FY’13 Country Survey. Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 8.2 Treating clients and stakeholders in the Dominican 8.0 Republic with respect¹ 8.1 Collaboration with the Government*¹ 8.0 8.3 Straightforwardness and honesty¹ 7.8 7.6 Openness (sharing data and other information)¹ 7.7 7.4 Collaboration with the private sector¹ 7.3 Staff accessibility¹ 7.3 7.1 Collaboration with other donors and development 7.2 partners¹ 7.2 Ease of access to the people at the World Bank Group 7.1 who are making decisions important to my work¹ Collaboration with civil society¹ 7.1 Being inclusive¹ 6.8 6.5 Responsiveness to needs¹ 6.8 6.9 Flexibility (in terms of changing country 6.6 circumstances)¹ 6.6 Flexibility (in terms of the institution’s products and 6.1 services)¹ 6.2 FY 2016 The speed in which it gets things accomplished on the 6.0 ground¹ FY 2013 "To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Signficantly different between FY 2016 and FY 2013) ¹Indicator Question 9 All means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 8.3 8.2 Treating clients and stakeholders in the Dominican 8.1 Republic with respect¹ 7.9 Straightforwardness and honesty¹ 8.0 7.6 Ease of access to the people at the World Bank Group 8.0 who are making decisions important to my work*¹ 6.6 Collaboration with the Government¹ 7.9 8.0 Staff accessibility*¹ 7.8 6.9 Openness (sharing data and other information)¹ 7.7 7.7 Collaboration with the private sector¹ 7.6 7.0 Collaboration with civil society*¹ 7.5 6.8 Collaboration with other donors and development 7.3 partners¹ 7.0 Being inclusive¹ 7.1 6.6 Responsiveness to needs¹ 6.9 6.4 Flexibility (in terms of changing country 6.6 circumstances)¹ 6.4 Flexibility (in terms of the institution’s products and 6.3 services)¹ 5.9 The speed in which it gets things accomplished on the 6.1 ground¹ 5.7 Collaborating with the WBG Not collaborating with the WBG "To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 30 World Bank Group Country Opinion Survey 2016: The Dominican Republic VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.0 "To what extent do you believe the World Bank Group measures and corrects its work in real time in the Dominican Republic?" (1-"To no degree at all", 10-"To a very significant degree") Reimbursable Advisory Services Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.2 "To what extent do you believe that the Dominican Republic received value for money from the World Bank Group's Reimbursable Advisory Services (RAS)?" (1-"To no degree at all", 10-"To a very significant degree") 31 World Bank Group Country Opinion Survey 2016: The Dominican Republic VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10  Year comparison: respondents in this year’s Country Survey consulted the WBG”s knowledge work and activities significantly more frequently than respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=173; FY 2013 N=232) 7% Weekly 6% 24% Monthly 16% 57% A few times a year 48% 10% Rarely 25% FY 2016 FY 2013 2% Never 6% "How frequently do you consult World Bank Group's knowledge work and activities in the work you do?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 10 Percentages in this chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2016: The Dominican Republic VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Dominican Republic’s Knowledge Needs11 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 7.5 All Respondents* FY 2016 6.5 FY 2013 "The World Bank Group meets the Dominican Republic's needs for knowledge services (e.g., research, analysis, data, technical assistance)" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2013) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 7.7 All Respondents FY 2016 7.6 FY 2013 "Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 8.3 All Respondents FY 2016 8.1 FY 2013 "Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 11 All means in the charts on this page were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: The Dominican Republic VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 Mean Rating 1 2 3 4 5 6 7 8 9 10 7.9 Are translated enough into local language 7.4 Are accessible (well written and easy to 7.4 understand) 7.3 7.4 Are timely 7.0 Are adaptable to the Dominican Republic’s 7.3 specific development challenges and country circumstances¹ 7.2 FY 2016 FY 2013 6.9 Lead to practical solutions "In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 12 All means in this chart were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2016: The Dominican Republic VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Dominican Republic’s Needs for Financial Instruments13 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 7.0 All Respondents* FY 2016 6.3 FY 2013 "The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of the Dominican Republic." (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2013) 13 Means in this chart were calculated based on weighted data. 35 World Bank Group Country Opinion Survey 2016: The Dominican Republic IX. The Future Role of the WBG in the Dominican Republic Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “reach out more to groups outside of the Government” (49%) and “reduce the complexity of obtaining World Bank financing” (46%) to make itself of greater value in the Dominican Republic.  Stakeholder groups: Stakeholders from CSOs and private sector/financial sector/private banks were significantly more likely to indicate that the WBG should reach more to groups outside of Government compared to stakeholders from other groups. Percentage of Respondents (N=188) Reach out more to groups outside of Government 29% Provide more capacity building in the country 29% Reduce the complexity of obtaining World Bank Group 15% financing Promote more cross-cutting, multi-sectoral solutions to 14% problems Improve the competitiveness of its financing compared 13% to markets Offer more innovative financial products 12% Share more global experiences and international 10% benchmarking to inform local policy decisions Collaborate more effectively with Government clients 10% Work faster 8% Provide more adequate data/knowledge/stats/figures 7% on the Dominican Republic’s economy Promote local multi-stakeholder participation 7% Be more flexible in its response to country 7% circumstances Increase the number of World Bank Group technical 6% specialists in the Dominican Republic country office Ensure greater selectivity in its work 5% Other 4% Coordinate more closely with other donors 3% Improve the quality of its experts as related to the 3% Dominican Republic’s specific challenges Offer more innovative knowledge services 3% Increase knowledge sharing and learning activities 3% Increase availability of Reimbursable Advisory Services 2% (RAS) "Which of the following SHOULD the World Bank Group do to make itself of greater value in the Dominican Republic? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 36 World Bank Group Country Opinion Survey 2016: The Dominican Republic IX. The Future Role of the WBG in the Dominican Republic (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources on “public sector governance/reform” (46%), “education” (39%), and “poverty reduction” (33%). Percentage of Respondents (N=197) Poverty reduction 42% Education 28% Anti-corruption 23% Government effectiveness 22% Job creation/employment 19% Equality of opportunity 18% Electricity sector 18% Fiscal policy 16% Health services 14% Environmental sustainability 12% Water supply and sanitation 10% Agricultural and rural development 10% Law and justice 8% Economic growth 8% Private sector development 7% Crime and violence 6% Global/regional trade integration 6% Civic engagement and social accountability 5% Climate change 5% Financial markets 4% “When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the WBG should focus most of its resources in the Dominican Republic? (Choose no more than THREE)” (Respondents chose from a list. Responses combined. Top 20 of 29 response options shown.) 37 World Bank Group Country Opinion Survey 2016: The Dominican Republic IX. The Future Role of the WBG in the Dominican Republic (continued) Future Combination of the WBG services Percentage of Respondents (N=182) None of the Convening above, 1% services, 4% Don't know, 9% Knowledge products, 31% Financial services, 27% The combination is appropriate for the Dominican Republic, 28% "When considering the combination of services that the World Bank Group offers in the Dominican Republic, and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in the Dominican Republic?" (Respondents chose from a list.) 38 World Bank Group Country Opinion Survey 2016: The Dominican Republic X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 62) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in the Dominican Republic from “local newspapers (print)” (42%), “periodicals” (40%), and “other web-based sources” (32%). Percentage of Respondents (N=190) Internet 65% Periodicals 47% Local newspapers 42% Social media (e.g., Facebook, blogs, Twitter, 15% YouTube, Flickr) International newspapers 7% Other 7% International television 4% Local television 2% Local radio 2% International radio 0% "How do you get most of your information about economic and social development issues in the Dominican Republic? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 39 World Bank Group Country Opinion Survey 2016: The Dominican Republic X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through “World Bank website” (42%), “direct contact with World Bank” (38%), and “e-Newsletters (36%)”. Percentage of Respondents (N=187) e-Newsletters 42% World Bank Group’s 41% seminars/workshops/conferences World Bank Group’s publications and other 34% written materials Direct contact with World Bank Group (i.e., 34% face to face meetings/discussions) World Bank Group’s website 27% Social media (e.g., Facebook, blogs, Twitter, 10% YouTube, Flickr) Mobile phones 2% Other 0% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 40 World Bank Group Country Opinion Survey 2016: The Dominican Republic X. Communication and Outreach (continued) Access to Information14 Percentage of Respondents (FY 2016 N=165; FY 2013 N=222) 32% Yes 32% FY 2016 FY 2013 68% No 68% "Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not on a list of exceptions?" The WBG Website Usage Percentage of Respondents (FY 2016 N=157; FY 2013 N=218) 85% Yes 81% FY 2016 15% No FY 2013 19% "Do you use/have you used the World Bank Group website?" 14 Percentages presented in the charts on this page were calculated based on weighted data. 41 World Bank Group Country Opinion Survey 2016: The Dominican Republic X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Percentage of Respondents (N=158) Yes 34% No 66% "Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr) ?" 42 World Bank Group Country Opinion Survey 2016: The Dominican Republic XI. Appendices A. Responses to All Questions across All Respondents...................... 44 B. Responses to All Questions by Stakeholder Groups ...................... 60 C. Responses to Indicator Questions by Geographic Locations ......... 81 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 83 E. Responses to Selected Questions by Year..................................... 90 F. Indicator Questions as a Function of Exposure to the WBG .......... 95 G. WBG Country Opinion Survey FY16 – the Dominican Republic Questionnaire .............................................................................. 96 The Dominican Republic 43 World Bank Group Country Opinion Survey 2016: The Dominican Republic Appendix A: Responses to All Questions across All Respondents (N=201) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing the Dominican Republic Percentage of Respondents 1. In general would you say that the Dominican Republic is headed in ... ? (N=182) The right direction 65.9% The wrong direction 21.4% Not sure 12.6% 2. Listed below are a number of development priorities in the Dominican Republic. Please identify which of the following you consider the most important development priorities in the Dominican Republic? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=193) Poverty reduction 45.1% Education 29.0% Electricity sector 24.4% Job creation/employment 21.8% Equality of opportunity 20.2% Economic growth 19.7% Government effectiveness 18.7% Fiscal policy 18.1% Anti-corruption 16.1% Health services 14.5% Law and justice 11.4% Environmental sustainability 10.4% Crime and violence 8.3% Agricultural and rural development 6.7% Private sector development 5.7% Water supply and sanitation 3.6% Climate change 3.1% Social protection 2.6% Other 2.6% Urban development 2.6% Global/regional trade integration 2.1% Financial markets 2.1% Transport infrastructure 2.1% Disaster risk management 2.1% Civic engagement and social accountability 2.1% Mining and extractive industries 1.6% Tourism 1.0% Information and communications technology 1.0% Nutrition and food security 0.0% 44 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues Facing the Dominican Republic (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in the Dominican Republic? (Choose no more than THREE) (Responses Combined; N=200) Job creation/employment 37.5% Education 34.0% Equality of opportunity 33.5% Anti-corruption 20.0% Agricultural and rural development 18.0% Government effectiveness 16.0% Economic growth 16.0% Health services 16.0% Fiscal policy 14.5% Crime and violence 13.0% Private sector development 10.0% Law and justice 9.5% Nutrition and food security 8.0% Social protection 7.0% Electricity sector 6.5% Environmental sustainability 6.0% Water supply and sanitation 6.0% Financial markets 5.0% Other 4.5% Global/regional trade integration 3.0% Civic engagement and social accountability 3.0% Information and communications technology 2.5% Transport infrastructure 2.0% Disaster risk management 1.5% Climate change 1.5% Urban development 1.0% Mining and extractive industries 0.5% Tourism 0.5% 45 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues Facing the Dominican Republic (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Percentage of Respondents Dominican Republic? (Choose no more than TWO) (Responses Combined; N=174) Education and training that better ensure job opportunity 37.4% Consistent economic growth 22.4% Greater access to micro-finance for the poor 15.5% Better governance and transparency, less corruption 15.5% Better entrepreneurial opportunities (i.e., to start small and medium sized 15.5% businesses) Better employment opportunities for young people 12.6% Better quality public services 10.9% Greater equity of fiscal policy 8.6% Stronger institutions and rule of law 8.6% Greater voice and participation for citizens to help ensure greater accountability 7.5% Greater access to health and nutrition for citizens 7.5% More reliable social safety net 6.9% Better opportunity for the poor who live in rural areas 6.3% Better opportunity for the poor who live in urban areas 5.7% A growing middle class 4.6% Better employment opportunities for women 4.6% Resolving the problem of lack of documentation to recognize citizen rights for all 2.3% Dominicans More reliable judicial system 1.7% More reliable electricity services 1.1% Greater citizen security 1.1% Other 0.6% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in the Percentage of Respondents Dominican Republic? (Select only ONE response) (N=198) A very big problem 71.7% A moderately big problem 23.7% A small problem 3.0% Not a problem at all 1.0% Don’t know .5% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=197) A very serious problem 74.1% A somewhat serious problem 23.4% Not too serious problem 2.0% Not a problem .5% Don’t know .0% 46 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in the Dominican Familiarity Republic? (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank Group (WBG) 198 0 7.56 1.97 2. Inter-American Development Bank (IDB/BID) 194 0 7.66 1.96 3. Latin American Development Bank (CAF) 194 0 4.31 2.68 4. European Investment Bank (EIB/BEI) 193 0 4.18 2.63 Overall, please rate your impression of the effectiveness of these organizations Effectiveness in the Dominican Republic. (1-Not effective at all, 10-Extremely effective) N DK Mean SD 5. World Bank Group (WBG)* 189 9 7.33 1.84 6. Inter-American Development Bank (IDB/BID) 189 9 7.53 1.77 7. Latin American Development Bank (CAF) 105 86 4.98 2.55 8. European Investment Bank (EIB/BEI) 109 83 5.01 2.55 Staff Preparedness N DK Mean SD 9. To what extent do you believe the World Bank Group’s staff is well pr epared (e.g., skills and knowledge) to help the Dominican Republic solve its most 187 11 8.25 1.55 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 47 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Dominican Republic? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=197) Poverty reduction 41.6% Education 27.9% Anti-corruption 23.4% Government effectiveness 22.3% Job creation/employment 18.8% Equality of opportunity 17.8% Electricity sector 17.8% Fiscal policy 16.2% Health services 14.2% Environmental sustainability 12.2% Water supply and sanitation 10.2% Agricultural and rural development 10.2% Law and justice 8.1% Economic growth 7.6% Private sector development 7.1% Crime and violence 5.6% Global/regional trade integration 5.6% Civic engagement and social accountability 5.1% Climate change 4.6% Financial markets 4.1% Social protection 3.6% Urban development 3.0% Disaster risk management 2.5% Other 2.5% Transport infrastructure 2.0% Information and communications technology 1.5% Mining and extractive industries 1.0% Tourism 0.5% Nutrition and food security 0.5% 48 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) 11. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=190) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in the Dominican Republic? Value Value Combined Policy advice, studies, analyses 27.4% 21.5% 48.9% Financial resources 33.2% 14.5% 47.7% Technical assistance 10.5% 19.9% 30.4% Capacity development 10.5% 10.2% 20.7% Help to bring discipline/effective supervision to implementation of 8.9% 9.7% 18.6% investment projects Data and statistics 3.7% 8.6% 12.3% Mobilizing third party financial resources 1.1% 7.5% 8.6% Donor coordination 1.6% 2.7% 4.3% Convening/Facilitating 0.5% 2.2% 2.7% Linkage to non-Bank expertise (i.e., South-South knowledge 0.5% 2.2% 2.7% sharing) Other 1.6% 0.5% 2.1% 12. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Dominican Republic? (Choose no more than Percentage of Respondents TWO) (Responses Combined; N=196) World Bank Group’s processes too slow 25.0% Not collaborating enough with stakeholders outside the Government 20.9% Too influenced by developed countries 18.9% Not enough public disclosure of its work 18.9% Not willing to honestly criticize policies and reform efforts in the country 14.3% Budget ceilings do not allow for timely implementation of projects 13.3% World Bank Group’s processes too complex 11.7% Don’t know 9.2% Its advice and strategies do not lend themselves to practical problem solving 8.2% Not adequately sensitive to political/social realities in the Dominican Republic 7.1% Imposing technocratic solutions without regard to political realities 6.1% Not aligned with country priorities 6.1% Other 6.1% Not aligned with other donors’ work 3.6% Staff too inaccessible 3.1% Not exploring alternative policy options 3.1% Arrogant in its approach 2.6% Not client focused 1.5% The credibility of its knowledge/data 0.0% 49 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) 13. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in the Dominican Republic? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=198) Investment lending 53.0% Technical assistance 34.8% Capacity development 31.3% Policy based lending / budget support to the Government 30.3% Knowledge products/services 17.2% Multi-sectoral approaches 11.6% Trust Fund management 7.1% Don’t know 2.0% Other 1.0% 14. To what extent do you believe that the World Bank Group’s work and support help the poorest in the Dominican Republic? (Select only ONE Percentage of Respondents response) (N=196) To a fully sufficient degree 4.6% To a somewhat sufficient degree 31.1% To a somewhat insufficient degree 49.0% To a very insufficient degree 7.1% Don't know 8.2% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 15. Overall the World Bank Group currently plays a relevant role in development 184 7 6.73 2.05 in the Dominican Republic* 16. The World Bank Group’s work is aligned with what I consider the 183 9 6.90 2.07 development priorities for the Dominican Republic* 50 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree the Dominican Republic, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 17. Responsiveness to needs* 158 22 6.61 2.07 18. Flexibility (in terms of the institution’s products and services)* 145 37 6.04 1.86 19. Flexibility (in terms of changing country circumstances)* 158 25 6.46 1.86 20. Being inclusive* 156 24 6.78 1.87 21. Openness (sharing data and other information)* 161 17 7.67 1.81 22. Collaboration with the Government* 175 11 7.94 1.68 23. The speed in which it gets things accomplished on the ground* 156 28 5.87 1.92 24. Ease of access to the people at the World Bank Group who are making 157 26 7.14 2.27 decisions important to my work* 25. Collaboration with civil society* 160 24 7.03 2.04 26. Staff accessibility* 165 17 7.25 2.11 27. Collaboration with other donors and development partners* 145 36 7.18 1.97 28. Collaboration with the private sector* 138 45 7.22 1.83 29. Straightforwardness and honesty* 162 20 7.75 1.99 30. Treating clients and stakeholders in the Dominican Republic with respect* 152 28 7.97 1.88 31. Being a long-term partner* 163 23 8.21 1.83 32. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=185) The Government works inefficiently 35.7% Political pressures and obstacles 33.0% There is not an adequate level of citizen/civil society participation 25.4% The World Bank Group is not sensitive enough to political/social realities on the 23.8% ground Lack of/inadequate levels of capacity in Government 18.9% Reforms are not well thought out in light of country challenges 18.4% The World Bank Group does not do adequate follow through/follow-up 11.4% The World Bank Group works too slowly 9.2% Poor donor coordination 8.6% Other 4.3% 51 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in the Dominican Republic? (1-Not important at all, 10-Very important) N DK Mean SD 1. Transport infrastructure 163 18 6.73 2.23 2. Poverty reduction 185 5 8.71 1.77 3. Equality of opportunity 175 8 7.86 2.13 4. Job creation/employment 174 11 7.84 2.08 5. Global/regional trade integration 168 16 7.48 1.96 6. Private sector development 176 10 7.76 1.91 7. Financial markets 172 14 7.54 2.03 8. Urban development 164 18 7.15 1.94 9. Agricultural and rural development 169 14 7.54 2.11 10. Mining and extractive industries 163 22 6.55 2.19 11. Tourism 159 24 6.86 2.13 12. Economic growth 181 4 8.42 1.50 13. Electricity sector 175 10 8.52 1.74 14. Information and communications technology 168 16 7.22 2.06 15. Climate change 178 10 8.11 1.78 16. Disaster risk management 175 12 7.74 1.72 17. Environmental sustainability 171 15 7.98 1.80 18. Fiscal policy 175 10 8.31 1.72 19. Government effectiveness 177 10 8.46 1.69 20. Anti-corruption 178 9 8.39 1.97 21. Civic engagement and social accountability 168 11 7.81 1.88 22. Law and justice 168 17 7.65 2.01 23. Crime and violence 163 19 7.36 2.18 24. Social protection 169 16 7.61 1.92 25. Education 174 11 8.53 1.79 26. Health services 168 16 8.18 1.93 27. Nutrition and food security 166 17 7.40 2.19 28. Water supply and sanitation 171 16 7.93 1.92 29. Other 10 27 9.40 0.70 52 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in the Dominican Republic? (1-Not effective at all, 10-Very effective) N DK Mean SD Transport infrastructure 64 121 6.28 2.32 Poverty reduction 137 48 7.01 1.98 Equality of opportunity 121 63 6.75 2.07 Job creation/employment 100 83 6.26 1.97 Global/regional trade integration 96 87 6.80 2.03 Private sector development 122 59 7.25 1.95 Financial markets 99 84 7.25 1.94 Urban development 80 100 6.16 2.20 Agricultural and rural development 94 90 6.47 1.93 Mining and extractive industries 77 107 6.12 2.18 Tourism 80 103 6.61 2.03 Economic growth 134 48 7.57 1.84 Electricity sector 134 51 7.13 2.11 Information and communications technology 84 100 6.89 2.02 Climate change 94 89 6.81 2.12 Disaster risk management 93 91 7.05 1.98 Environmental sustainability 92 91 6.76 2.07 Fiscal policy 114 66 6.87 2.25 Government effectiveness 136 50 6.88 2.05 Anti-corruption 121 64 6.28 2.35 Civic engagement and social accountability 113 71 6.76 2.23 Law and justice 89 94 5.90 2.28 Crime and violence 81 104 5.51 2.47 Social protection 98 84 6.58 2.34 Education 119 65 7.24 2.02 Health services 92 90 6.78 2.14 Nutrition and food security 81 101 6.57 2.31 Water supply and sanitation 95 89 6.80 2.21 Other 6 48 7.33 3.44 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in the Dominican Republic? (1-To no degree at all, 10-To a 182 6 7.09 1.79 very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs 173 16 6.84 1.75 of the Dominican Republic* 5. The World Bank Group meets the Dominican Republic’s needs for knowledge 180 7 7.33 1.79 services (e.g., research, analysis, data, technical assistance)* Reimbursable Advisory Services N DK Mean SD 6. To what extent do you believe that the Dominican Republic received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? (1- 116 73 7.24 1.90 To no degree at all, 10-To a very significant degree) 53 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) Measuring The World Bank Group’s Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its work in real time in the Dominican Republic? (1-To no degree at all, 10-To a 118 71 6.97 1.94 very significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=188) Weekly 6.9% Monthly 22.3% A few times a year 59.0% Rarely 9.0% Never 2.7% In the Dominican Republic, to what extent do you believe that the World Bank Degree Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 169 13 7.30 1.75 3. Lead to practical solutions 170 17 6.80 1.78 4. Are accessible (well written and easy to understand) 180 7 7.43 1.84 5. Are translated enough into local language 170 13 7.73 2.10 6. Are adaptable to the Dominican Republic’s specific development challenges 173 13 7.17 1.68 and country circumstances* Overall Evaluations N DK Mean SD 7. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 185 5 7.65 1.62 (1-Not significant at all, 10-Very significant) 8. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 181 9 8.22 1.47 technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 119 14 6.40 2.25 2. The World Bank Group effectively monitors and evaluates the projects and 156 31 7.61 1.77 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 122 65 6.77 1.95 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 98 88 6.99 1.78 5. The World Bank Group’s conditions on its lending are reasonable 139 47 6.85 1.96 6. The World Bank Group takes decisions quickly in the Dominican Republic* 138 48 6.43 2.09 7. Working with the World Bank Group increases the Dominican Republic's 174 14 7.68 1.79 institutional capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 124 63 7.73 1.75 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 151 36 7.70 1.85 supervision of projects) 54 World Bank Group Country Opinion Survey 2016: The Dominican Republic E. Working with the World Bank Group (continued) WBG Promoting PPP in the Dominican Republic N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in the Dominican 155 32 7.32 1.81 Republic? (1-To no degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in the Percentage of Respondents Dominican Republic? (Select only ONE response) (N=186) The WBG is sufficiently selective and focuses on the most important development 45.7% challenges in the Dominican Republic The WBG is not sufficiently selective in the Dominican Republic, and it is involved 14.5% in too many areas of development The WBG is too selective in the Dominican Republic, and it is not involved in 31.2% enough areas of development Don't know 8.6% F. The Future Role of the World Bank Group in the Dominican Republic 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in the Dominican Republic? (Choose no more than TWO) (Responses Combined; N=188) Reach out more to groups outside of Government 29.3% Provide more capacity building in the country 29.3% Reduce the complexity of obtaining World Bank Group financing 14.9% Promote more cross-cutting, multi-sectoral solutions to problems 14.4% Improve the competitiveness of its financing compared to markets 12.8% Offer more innovative financial products 12.2% Share more global experiences and international benchmarking to inform local 10.1% policy decisions Collaborate more effectively with Government clients 9.6% Work faster 8.0% Provide more adequate data/knowledge/statistics/figures on the Dominican 7.4% Republic’s economy Promote local multi-stakeholder participation 6.9% Be more flexible in its response to country circumstances 6.9% Increase the number of World Bank Group technical specialists in the Dominican 6.4% Republic country office Ensure greater selectivity in its work 5.3% Other 3.7% Coordinate more closely with other donors 3.2% Improve the quality of its experts as related to the Dominican Republic’s specific 3.2% challenges Offer more innovative knowledge services 2.7% Increase knowledge sharing and learning activities 2.7% Increase availability of Reimbursable Advisory Services (RAS) 2.1% 55 World Bank Group Country Opinion Survey 2016: The Dominican Republic F. The Future Role of the World Bank Group in the Dominican Republic (continued) 2. When considering the combination of services that the World Bank Group offers in the Dominican Republic, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group Percentage of Respondents should offer more of in the Dominican Republic? (Select only ONE response) (N=182) Knowledge products 31.3% The combination is appropriate for the Dominican Republic 28.0% Financial services 26.9% Don't know 8.8% Convening services 3.8% None of the above 1.1% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in the Dominican Republic? (Choose no more than TWO) (Responses Combined; N=190) Internet 65.3% Periodicals 47.4% Local newspapers 41.6% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 15.3% International newspapers 7.4% Other 7.4% International television 3.7% Local television 2.1% Local radio 1.6% International radio 0.0% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=187) e-Newsletters 41.7% World Bank Group’s seminars/workshops/conferences 40.6% World Bank Group’s publications and other written materials 33.7% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 33.7% World Bank Group’s website 26.7% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 9.6% Mobile phones 2.1% Other 0.0% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is Percentage of Respondents not on a list of exceptions? (N=180) Yes 31.1% No 68.9% 56 World Bank Group Country Opinion Survey 2016: The Dominican Republic G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Bank Percentage of Respondents Group's Access to Information Policies? (Select only ONE response) (N=51) World Bank Group’s website 60.8% World Bank Group’s seminars/workshops/conferences 13.7% Colleagues/Friends/Peer organizations 11.8% News/Media 9.8% World Bank Group’s e-Newsletters 3.9% Other 0.0% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=174) Yes 25.9% No 74.1% Percentage of Respondents 6. Were you able to obtain this information? (N=29) Yes 93.1% No 6.9% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=170) Yes 84.1% No 15.9% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents Facebook, blogs, Twitter, YouTube, and Flickr)? (N=158) Yes 34.2% No 65.8% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. When I need information from the World Bank Group I know how to 183 7 7.91 1.95 find it (e.g., whom to call, where to reach them, etc.) 10. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 114 74 7.44 2.27 institution 11. The World Bank Group is responsive to my information requests and 134 52 8.16 1.86 inquiries 57 World Bank Group Country Opinion Survey 2016: The Dominican Republic H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=197) Employee of a Ministry, Ministerial Department or Implementation Agency 14.2% Private Sector Organization 13.7% NGO/Community Based Organization 11.7% Bilateral/Multilateral Agency 8.6% Independent Government Institution 8.1% Office of Minister 7.1% Financial Sector/Private Bank 6.6% Academia/Research Institute/Think Tank 6.1% Other 5.6% Private Foundation 5.1% PMU/Consultant/Contractor working on World Bank Group supported project 4.1% Media 3.6% Local Government Office or Staff 2.5% Office of the President, Prime Minister 1.5% Office of Parliamentarian 1.0% Trade Union .5% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=195) Generalist (specialized in multiple sectors) 13.8% Other 13.3% Finance and markets 12.3% Energy and extractives 8.7% Education 6.7% Urban, rural, and social development 6.7% Governance 6.7% Macroeconomics and fiscal management 6.2% Trade and competitiveness 6.2% Transport and ICT 4.1% Social protection and labor 3.1% Environment and natural resources 2.1% Public-private partnerships 2.1% Health, nutrition, and population 2.1% Poverty 1.5% Agriculture 1.5% Water 1.0% Jobs 1.0% Fragility, conflict and violence .5% Climate Change .5% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD, IFC, or MIGA) in your country? (Select only ONE response) (N=193) Yes 36.3% No 63.7% 58 World Bank Group Country Opinion Survey 2016: The Dominican Republic H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in the Dominican Republic? (Select only ONE response) (N=176) The World Bank (IBRD/IDA) 77.8% The International Finance Corporation (IFC) 16.5% The Multilateral Investment Guarantee Agency (MIGA) .6% Other 5.1% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=185) Yes 31.4% No 68.6% 6. If yes, what was your view of how the two institutions work together in the Percentage of Respondents Dominican Republic? (Select only ONE response) (N=58) The two institutions work well together 65.5% The way the two institutions work together needs improvement 20.7% The two institutions do not work well together 1.7% Don't know 12.1% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in the Dominican Republic? (Choose no more than TWO) (Responses Combined; N=193) Engage in World Bank Group related/sponsored events/activities 48.2% Use World Bank Group reports/data 44.6% Collaborate as part of my professional duties 34.2% Use World Bank Group website for information, data, research, etc. 26.4% Observer (i.e., follow in media, discuss in informal conversations, etc.) 14.0% Percentage of Respondents 8. What’s your gender? (N=197) Female 33.0% Male 67.0% Percentage of Respondents 9. Which best represents your geographic location? (N=197) Santo Domingo 89.3% North/Cibao 5.1% South/Southwest 4.6% East 1.0% 59 World Bank Group Country Opinion Survey 2016: The Dominican Republic Appendix B: Responses to All Questions by Stakeholder Groups15  Office of President/Prime Minister/Minister N=17  Employee of a Ministry N=28  PMU/Consultant on WBG-supported Project N=8  Bilateral/Multilateral Agency N=17  Private Sector/Financial Sector/Private Bank N=40  CSO N=34  Media N=7  Independent Government Institution N=16  Academia/Research Institute/Think Tank N=12  Other N=18 A. General Issues facing the Dominican Republic In general, would you say that the Dominican Republic is headed in ... ?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The right direction 100.0% 92.3% 87.5% 66.7% 52.8% 43.8% 33.3% 85.7% 27.3% 66.7% The wrong direction 0.0% 3.8% 0.0% 6.7% 27.8% 46.9% 33.3% 7.1% 45.5% 22.2% Not sure 0.0% 3.8% 12.5% 26.7% 19.4% 9.4% 33.3% 7.1% 27.3% 11.1% *Significantly different between stakeholder groups 15 Only 197 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 60 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues facing the Dominican Republic (continued) Listed below are a number of development priorities in the Dominican Republic. Please identify which of the following you consider the most important development priorities in the Dominican Republic? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Economic growth 23.1% 37.0% 14.3% 0.0% 20.0% 14.7% 28.6% 12.5% 18.2% 22.2% Poverty reduction 61.5% 48.1% 71.4% 47.1% 35.0% 44.1% 85.7% 37.5% 36.4% 38.9% Equality of opportunity 15.4% 18.5% 42.9% 23.5% 12.5% 38.2% 14.3% 18.8% 9.1% 11.1% Job creation/employment 15.4% 37.0% 0.0% 35.3% 25.0% 11.8% 28.6% 25.0% 18.2% 11.1% Global/regional trade integration 0.0% 7.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Private sector development 7.7% 3.7% 0.0% 5.9% 7.5% 2.9% 14.3% 0.0% 9.1% 11.1% Financial markets 0.0% 3.7% 0.0% 0.0% 2.5% 5.9% 0.0% 0.0% 0.0% 0.0% Urban development* 7.7% 0.0% 0.0% 17.6% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Agricultural and rural development 0.0% 7.4% 14.3% 0.0% 0.0% 11.8% 0.0% 18.8% 9.1% 11.1% Mining and extractive industries 0.0% 7.4% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Tourism 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% Transport infrastructure 0.0% 3.7% 0.0% 5.9% 2.5% 0.0% 0.0% 0.0% 0.0% 5.6% Electricity sector 15.4% 14.8% 42.9% 23.5% 27.5% 11.8% 42.9% 37.5% 45.5% 22.2% Information and communications technology 7.7% 0.0% 0.0% 0.0% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 7.7% 0.0% 0.0% 11.8% 0.0% 5.9% 0.0% 0.0% 0.0% 5.6% Disaster risk management 0.0% 0.0% 14.3% 5.9% 2.5% 0.0% 0.0% 6.3% 0.0% 0.0% Environmental sustainability 7.7% 14.8% 0.0% 5.9% 5.0% 8.8% 0.0% 18.8% 18.2% 22.2% Fiscal policy 15.4% 7.4% 0.0% 5.9% 32.5% 11.8% 28.6% 25.0% 27.3% 22.2% Government effectiveness 23.1% 22.2% 14.3% 17.6% 12.5% 29.4% 14.3% 12.5% 9.1% 22.2% Anti-corruption* 0.0% 7.4% 0.0% 11.8% 37.5% 20.6% 14.3% 6.3% 9.1% 5.6% Civic engagement and social accountability 0.0% 3.7% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 9.1% 0.0% Law and justice 7.7% 11.1% 14.3% 17.6% 15.0% 11.8% 14.3% 6.3% 9.1% 5.6% Crime and violence 15.4% 3.7% 14.3% 11.8% 15.0% 0.0% 0.0% 6.3% 9.1% 5.6% Social protection 0.0% 0.0% 14.3% 0.0% 2.5% 2.9% 0.0% 6.3% 9.1% 0.0% Education 30.8% 37.0% 14.3% 35.3% 32.5% 26.5% 0.0% 25.0% 18.2% 33.3% Health services 30.8% 0.0% 28.6% 5.9% 7.5% 23.5% 14.3% 18.8% 9.1% 22.2% Nutrition and food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water supply and sanitation 0.0% 3.7% 0.0% 5.9% 0.0% 2.9% 0.0% 12.5% 0.0% 11.1% Other 0.0% 0.0% 0.0% 5.9% 0.0% 8.8% 0.0% 0.0% 9.1% 0.0% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues facing the Dominican Republic (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Dominican Republic? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Disaster risk management 0.0% 3.6% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 5.6% Equality of opportunity* 29.4% 46.4% 50.0% 41.2% 10.0% 52.9% 42.9% 31.3% 16.7% 33.3% Crime and violence 11.8% 10.7% 25.0% 11.8% 15.0% 17.6% 14.3% 12.5% 8.3% 0.0% Global/regional trade integration 5.9% 3.6% 0.0% 0.0% 2.5% 0.0% 14.3% 6.3% 0.0% 5.6% Private sector development* 17.6% 3.6% 0.0% 11.8% 25.0% 0.0% 0.0% 12.5% 8.3% 5.6% Financial markets 5.9% 10.7% 0.0% 0.0% 7.5% 5.9% 0.0% 6.3% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 5.9% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Agricultural and rural development 17.6% 21.4% 12.5% 17.6% 10.0% 14.7% 42.9% 18.8% 16.7% 27.8% Mining and extractive industries 0.0% 3.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Tourism 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport infrastructure 0.0% 3.6% 0.0% 0.0% 2.5% 0.0% 14.3% 0.0% 0.0% 5.6% Nutrition and food security 5.9% 3.6% 12.5% 11.8% 5.0% 11.8% 14.3% 0.0% 8.3% 11.1% Information and communications technology 5.9% 3.6% 0.0% 0.0% 5.0% 0.0% 0.0% 6.3% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 5.9% 2.5% 2.9% 0.0% 0.0% 0.0% 0.0% Economic growth 29.4% 21.4% 0.0% 5.9% 27.5% 2.9% 14.3% 12.5% 25.0% 11.1% Environmental sustainability 0.0% 14.3% 0.0% 5.9% 0.0% 14.7% 14.3% 0.0% 0.0% 5.6% Fiscal policy 35.3% 3.6% 12.5% 17.6% 17.5% 20.6% 0.0% 18.8% 8.3% 0.0% Government effectiveness 5.9% 21.4% 12.5% 29.4% 10.0% 20.6% 28.6% 18.8% 16.7% 5.6% Anti-corruption 17.6% 3.6% 12.5% 29.4% 22.5% 23.5% 28.6% 25.0% 33.3% 11.1% Civic engagement and social accountability 5.9% 7.1% 0.0% 0.0% 2.5% 2.9% 0.0% 0.0% 0.0% 0.0% Law and justice 5.9% 3.6% 12.5% 5.9% 22.5% 8.8% 0.0% 6.3% 0.0% 5.6% Job creation/employment 47.1% 32.1% 25.0% 29.4% 42.5% 26.5% 42.9% 31.3% 41.7% 55.6% Social protection 0.0% 14.3% 12.5% 11.8% 2.5% 5.9% 14.3% 12.5% 8.3% 0.0% Education 23.5% 42.9% 37.5% 29.4% 40.0% 23.5% 14.3% 43.8% 33.3% 44.4% Health services 11.8% 7.1% 37.5% 11.8% 7.5% 23.5% 0.0% 12.5% 33.3% 27.8% Electricity sector 17.6% 3.6% 0.0% 5.9% 5.0% 2.9% 0.0% 6.3% 16.7% 11.1% Water supply and sanitation 0.0% 7.1% 12.5% 0.0% 10.0% 2.9% 0.0% 6.3% 0.0% 16.7% Other 0.0% 0.0% 0.0% 5.9% 5.0% 5.9% 0.0% 6.3% 8.3% 11.1% *Significantly different between stakeholder groups 62 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues facing the Dominican Republic (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Dominican Republic? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Consistent economic growth 50.0% 29.2% 37.5% 12.5% 17.2% 12.9% 25.0% 14.3% 18.2% 22.2% More reliable social safety net 12.5% 4.2% 12.5% 18.8% 3.4% 9.7% 0.0% 0.0% 0.0% 5.6% Greater access to micro-finance for the poor 18.8% 12.5% 0.0% 0.0% 24.1% 9.7% 25.0% 35.7% 18.2% 16.7% Greater voice and participation for citizens to help ensure 6.3% 4.2% 12.5% 12.5% 3.4% 9.7% 0.0% 7.1% 18.2% 5.6% greater accountability Greater access to health and nutrition for citizens 0.0% 4.2% 0.0% 6.3% 6.9% 9.7% 0.0% 14.3% 9.1% 11.1% Better entrepreneurial opportunities (i.e., to start small 12.5% 16.7% 0.0% 6.3% 34.5% 22.6% 0.0% 7.1% 0.0% 5.6% and medium sized businesses)* A growing middle class 6.3% 0.0% 12.5% 6.3% 3.4% 3.2% 0.0% 21.4% 0.0% 0.0% Better opportunity for the poor who live in rural areas 0.0% 12.5% 0.0% 12.5% 0.0% 9.7% 0.0% 0.0% 0.0% 16.7% Better opportunity for the poor who live in urban areas* 0.0% 16.7% 0.0% 18.8% 0.0% 0.0% 25.0% 7.1% 0.0% 5.6% Better employment opportunities for young people 18.8% 12.5% 25.0% 12.5% 10.3% 12.9% 25.0% 14.3% 9.1% 5.6% Better employment opportunities for women 6.3% 4.2% 25.0% 6.3% 0.0% 6.5% 0.0% 0.0% 0.0% 5.6% Greater equity of fiscal policy 12.5% 4.2% 12.5% 6.3% 6.9% 9.7% 0.0% 21.4% 0.0% 5.6% Education and training that better ensure job opportunity 31.3% 45.8% 25.0% 12.5% 44.8% 41.9% 0.0% 28.6% 27.3% 61.1% Better quality public services* 6.3% 12.5% 0.0% 18.8% 3.4% 9.7% 0.0% 7.1% 45.5% 11.1% More reliable judicial system* 0.0% 0.0% 12.5% 0.0% 3.4% 0.0% 25.0% 0.0% 0.0% 0.0% More reliable electricity services 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 5.6% Greater citizen security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Stronger institutions and rule of law* 6.3% 4.2% 12.5% 25.0% 3.4% 6.5% 50.0% 0.0% 18.2% 5.6% Better governance and transparency, less corruption 6.3% 8.3% 0.0% 12.5% 31.0% 19.4% 25.0% 14.3% 18.2% 11.1% Resolving the problem of lack of documentation to 0.0% 0.0% 12.5% 12.5% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% recognize citizen rights for all Dominicans Other 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in the Dominican Republic? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other A very big problem 76.5% 60.7% 57.1% 76.5% 67.5% 90.9% 71.4% 56.3% 66.7% 72.2% A moderately big problem 17.6% 39.3% 42.9% 17.6% 27.5% 6.1% 28.6% 37.5% 16.7% 22.2% A small problem 5.9% 0.0% 0.0% 5.9% 2.5% 0.0% 0.0% 6.3% 16.7% 0.0% Not a problem at all 0.0% 0.0% 0.0% 0.0% 2.5% 3.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 63 World Bank Group Country Opinion Survey 2016: The Dominican Republic A. General Issues facing the Dominican Republic (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other A very serious problem 70.6% 77.8% 71.4% 70.6% 70.0% 81.8% 71.4% 75.0% 75.0% 66.7% A somewhat serious problem 29.4% 18.5% 28.6% 29.4% 25.0% 18.2% 28.6% 25.0% 8.3% 33.3% Not too serious problem 0.0% 3.7% 0.0% 0.0% 2.5% 0.0% 0.0% 0.0% 16.7% 0.0% Not a problem 0.0% 0.0% 0.0% 0.0% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in the Dominican Republic? (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG) 17 8.12 1.76 28 7.68 2.18 8 8.38 1.30 17 8.18 1.85 40 7.73 2.15 33 6.55 1.82 7 7.57 1.40 16 7.38 1.75 12 7.25 1.60 17 7.76 2.28 Inter-American Development Bank (IDB/BID) 17 8.18 1.47 27 7.85 1.66 7 7.71 1.98 17 7.82 2.40 40 7.80 2.19 31 6.77 2.03 7 7.86 1.68 16 7.44 1.75 12 7.33 1.83 17 8.29 1.86 Latin American Development Bank (CAF) 17 4.53 3.06 27 4.33 2.45 7 3.29 2.06 17 4.76 3.23 40 5.00 2.83 30 3.47 2.34 7 5.43 2.82 16 4.00 2.39 12 3.25 1.48 18 4.39 2.81 European Investment Bank (EIB/BEI) 16 3.38 2.63 27 3.78 2.26 7 4.29 2.43 17 5.24 3.19 40 4.93 2.71 30 3.57 2.30 7 4.29 3.64 16 3.63 2.19 12 3.67 1.67 18 4.56 2.94 Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic. (1-Not effective at all, 10-Extremely effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG) 16 7.63 2.03 27 7.67 1.84 8 7.88 1.13 15 7.40 1.68 39 7.15 1.68 31 6.61 1.93 7 7.29 2.21 15 7.53 1.96 11 6.55 1.81 17 8.00 1.80 Inter-American Development Bank (IDB/BID)* 17 7.94 1.43 26 8.23 1.07 8 7.38 1.85 15 7.60 1.45 38 7.26 1.87 31 6.87 1.91 7 7.71 2.21 15 7.47 1.88 12 6.25 1.96 17 8.65 1.37 Latin American Development Bank (CAF) 9 5.78 2.49 13 5.92 2.72 4 4.00 1.63 4 5.50 3.11 23 4.78 2.37 20 3.95 2.26 5 6.60 3.05 7 5.71 2.69 4 3.75 1.50 13 5.00 2.58 European Investment Bank (EIB/BEI) 8 5.00 2.07 13 5.46 2.70 6 4.67 1.97 6 5.17 3.31 22 5.36 2.44 21 4.05 2.29 6 5.50 3.33 7 5.00 2.45 4 4.25 2.22 13 5.62 2.84 *Significantly different between stakeholder groups Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and 16 8.19 1.80 26 8.65 1.41 8 8.38 .52 16 8.25 1.48 37 8.16 1.69 32 8.03 1.87 6 7.83 1.72 15 8.40 1.24 12 7.92 1.38 16 8.63 1.20 knowledge) to help the Dominican Republic solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 64 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Dominican Republic? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Water supply and sanitation 0.0% 14.3% 12.5% 5.9% 7.5% 6.1% 28.6% 12.5% 16.7% 16.7% Poverty reduction 46.7% 39.3% 37.5% 35.3% 50.0% 33.3% 71.4% 43.8% 16.7% 44.4% Equality of opportunity* 13.3% 17.9% 50.0% 23.5% 5.0% 39.4% 28.6% 6.3% 8.3% 5.6% Job creation/employment 26.7% 25.0% 12.5% 17.6% 17.5% 9.1% 42.9% 25.0% 25.0% 11.1% Global/regional trade integration 0.0% 7.1% 0.0% 5.9% 2.5% 6.1% 14.3% 6.3% 0.0% 11.1% Private sector development 6.7% 3.6% 0.0% 11.8% 10.0% 9.1% 14.3% 0.0% 0.0% 11.1% Civic engagement and social accountability 20.0% 3.6% 0.0% 0.0% 0.0% 9.1% 0.0% 6.3% 16.7% 0.0% Urban development 0.0% 0.0% 0.0% 5.9% 2.5% 3.0% 0.0% 0.0% 0.0% 11.1% Agricultural and rural development 20.0% 10.7% 12.5% 5.9% 7.5% 15.2% 0.0% 0.0% 8.3% 16.7% Mining and extractive industries 0.0% 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Tourism 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% Transport infrastructure 0.0% 3.6% 0.0% 5.9% 2.5% 0.0% 0.0% 6.3% 0.0% 0.0% Electricity sector 20.0% 14.3% 25.0% 17.6% 22.5% 6.1% 0.0% 31.3% 25.0% 16.7% Information and communications technology 0.0% 3.6% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 6.7% 0.0% 12.5% 11.8% 0.0% 9.1% 0.0% 6.3% 0.0% 5.6% Disaster risk management 0.0% 3.6% 0.0% 0.0% 7.5% 0.0% 0.0% 6.3% 0.0% 0.0% Environmental sustainability 6.7% 14.3% 12.5% 17.6% 7.5% 18.2% 14.3% 6.3% 8.3% 16.7% Fiscal policy 13.3% 25.0% 0.0% 23.5% 15.0% 6.1% 14.3% 31.3% 8.3% 16.7% Government effectiveness 20.0% 32.1% 25.0% 11.8% 17.5% 27.3% 28.6% 31.3% 16.7% 16.7% Anti-corruption* 20.0% 7.1% 12.5% 41.2% 35.0% 27.3% 0.0% 6.3% 50.0% 11.1% Financial markets 0.0% 10.7% 0.0% 5.9% 5.0% 3.0% 0.0% 0.0% 8.3% 0.0% Law and justice 6.7% 7.1% 0.0% 5.9% 12.5% 6.1% 0.0% 12.5% 8.3% 11.1% Crime and violence 6.7% 3.6% 0.0% 5.9% 2.5% 3.0% 14.3% 6.3% 8.3% 11.1% Social protection 0.0% 7.1% 0.0% 0.0% 5.0% 6.1% 0.0% 6.3% 0.0% 0.0% Education 33.3% 17.9% 37.5% 11.8% 37.5% 27.3% 14.3% 31.3% 33.3% 33.3% Health services 13.3% 0.0% 37.5% 17.6% 12.5% 21.2% 0.0% 18.8% 16.7% 11.1% Nutrition and food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 0.0% Economic growth 13.3% 17.9% 0.0% 5.9% 7.5% 0.0% 14.3% 0.0% 16.7% 5.6% Other 0.0% 0.0% 0.0% 5.9% 0.0% 6.1% 0.0% 0.0% 0.0% 11.1% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in the Dominican Republic? Office of Bilateral/ Private Sector/ Independent Academia/ Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Policy advice, studies, analyses 43.8% 26.9% 12.5% 29.4% 23.7% 26.7% 28.6% 26.7% 41.7% 16.7% Data and statistics 6.3% 3.8% 0.0% 11.8% 2.6% 3.3% 0.0% 0.0% 8.3% 0.0% Convening/Facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Financial resources* 25.0% 61.5% 37.5% 17.6% 36.8% 26.7% 14.3% 33.3% 8.3% 44.4% Capacity development 6.3% 7.7% 12.5% 23.5% 7.9% 23.3% 0.0% 0.0% 0.0% 11.1% Technical assistance* 6.3% 0.0% 0.0% 11.8% 15.8% 0.0% 28.6% 26.7% 8.3% 16.7% Help to bring discipline/effective supervision to 6.3% 0.0% 37.5% 0.0% 13.2% 10.0% 14.3% 6.7% 25.0% 0.0% implementation of investment projects* Mobilizing third party financial resources 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% Donor coordination 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 6.7% 0.0% 5.6% Linkage to non-Bank expertise (i.e., South-South 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% knowledge sharing)* Other 6.3% 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 8.3% 0.0% *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Independent Academia/ 2nd Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Policy advice, studies, analyses 26.7% 20.0% 37.5% 29.4% 23.7% 17.2% 14.3% 28.6% 25.0% 5.6% Data and statistics 6.7% 4.0% 0.0% 17.6% 10.5% 13.8% 0.0% 7.1% 8.3% 5.6% Convening/Facilitating 13.3% 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 8.3% 0.0% Financial resources 20.0% 8.0% 12.5% 5.9% 23.7% 10.3% 28.6% 21.4% 0.0% 16.7% Capacity development* 0.0% 12.0% 37.5% 0.0% 15.8% 3.4% 0.0% 7.1% 33.3% 5.6% Technical assistance 20.0% 40.0% 12.5% 23.5% 10.5% 13.8% 0.0% 14.3% 8.3% 33.3% Help to bring discipline/effective supervision to 0.0% 4.0% 0.0% 11.8% 7.9% 20.7% 14.3% 7.1% 8.3% 16.7% implementation of investment projects Mobilizing third party financial resources 6.7% 12.0% 0.0% 0.0% 5.3% 10.3% 14.3% 14.3% 8.3% 5.6% Donor coordination 6.7% 0.0% 0.0% 11.8% 0.0% 0.0% 14.3% 0.0% 0.0% 5.6% Linkage to non-Bank expertise (i.e., South-South 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% 14.3% 0.0% 0.0% 5.6% knowledge sharing) Other 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Dominican Republic? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Too influenced by developed countries 43.8% 17.9% 25.0% 5.9% 10.3% 30.3% 14.3% 12.5% 8.3% 17.6% Not exploring alternative policy options 0.0% 0.0% 12.5% 0.0% 5.1% 0.0% 0.0% 6.3% 8.3% 5.9% Not collaborating enough with stakeholders outside the 6.3% 7.1% 0.0% 17.6% 35.9% 42.4% 14.3% 0.0% 41.7% 5.9% Government* Its advice and strategies do not lend themselves to 6.3% 7.1% 12.5% 17.6% 17.9% 0.0% 0.0% 0.0% 16.7% 0.0% practical problem solving Not enough public disclosure of its work 25.0% 3.6% 0.0% 17.6% 30.8% 18.2% 42.9% 25.0% 8.3% 17.6% Arrogant in its approach 6.3% 3.6% 0.0% 5.9% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% Not client focused 0.0% 3.6% 0.0% 5.9% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group’s processes too complex 18.8% 25.0% 25.0% 5.9% 15.4% 3.0% 0.0% 6.3% 8.3% 5.9% Not willing to honestly criticize policies and reform efforts 0.0% 3.6% 0.0% 5.9% 7.7% 27.3% 28.6% 31.3% 41.7% 11.8% in the country* Staff too inaccessible 0.0% 3.6% 0.0% 5.9% 0.0% 0.0% 14.3% 6.3% 8.3% 5.9% Imposing technocratic solutions without regard to political 0.0% 10.7% 25.0% 0.0% 12.8% 0.0% 0.0% 6.3% 0.0% 5.9% realities World Bank Group’s processes too slow 18.8% 42.9% 37.5% 11.8% 33.3% 9.1% 14.3% 18.8% 33.3% 29.4% Not aligned with other donors’ work* 0.0% 3.6% 0.0% 23.5% 0.0% 0.0% 14.3% 0.0% 0.0% 5.9% Not aligned with country priorities 12.5% 7.1% 0.0% 0.0% 5.1% 9.1% 0.0% 6.3% 0.0% 5.9% Not adequately sensitive to political/social realities in the 6.3% 7.1% 12.5% 0.0% 5.1% 6.1% 14.3% 12.5% 8.3% 5.9% Dominican Republic Budget ceilings do not allow for timely implementation of 18.8% 28.6% 12.5% 0.0% 5.1% 21.2% 0.0% 6.3% 0.0% 23.5% projects* Other 0.0% 10.7% 25.0% 0.0% 5.1% 3.0% 14.3% 6.3% 8.3% 5.9% Don’t know 12.5% 0.0% 0.0% 23.5% 5.1% 9.1% 14.3% 18.8% 0.0% 17.6% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in the Dominican Republic? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Trust Fund management 6.3% 0.0% 12.5% 0.0% 12.5% 9.1% 0.0% 6.3% 16.7% 5.6% Knowledge products/services 25.0% 14.8% 0.0% 23.5% 12.5% 24.2% 28.6% 25.0% 25.0% 0.0% Capacity development* 25.0% 33.3% 75.0% 41.2% 20.0% 39.4% 14.3% 12.5% 50.0% 33.3% Technical assistance 50.0% 40.7% 12.5% 35.3% 32.5% 30.3% 42.9% 37.5% 8.3% 55.6% Investment lending 50.0% 51.9% 75.0% 47.1% 50.0% 51.5% 28.6% 62.5% 50.0% 61.1% Policy based lending / budget support to the Government 31.3% 40.7% 25.0% 11.8% 40.0% 21.2% 42.9% 31.3% 33.3% 22.2% Multi-sectoral approaches 12.5% 3.7% 0.0% 11.8% 15.0% 15.2% 14.3% 12.5% 16.7% 11.1% Other 0.0% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 3.7% 0.0% 5.9% 2.5% 0.0% 0.0% 0.0% 0.0% 5.6% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in the Dominican Republic? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other To a fully sufficient degree 6.3% 7.1% 0.0% 0.0% 5.1% 9.1% 0.0% 0.0% 0.0% 5.6% To a somewhat sufficient degree 37.5% 35.7% 37.5% 58.8% 23.1% 15.2% 28.6% 31.3% 8.3% 50.0% To a somewhat insufficient degree 43.8% 35.7% 50.0% 23.5% 56.4% 60.6% 42.9% 62.5% 83.3% 27.8% To a very insufficient degree 6.3% 7.1% 12.5% 0.0% 10.3% 12.1% 14.3% 0.0% 8.3% 0.0% Don't know 6.3% 14.3% 0.0% 17.6% 5.1% 3.0% 14.3% 6.3% 0.0% 16.7% To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in the Dominican 15 6.60 2.06 25 7.00 2.36 8 7.50 1.60 16 7.00 1.97 36 6.69 1.97 31 6.48 2.17 7 6.71 2.56 15 6.60 2.06 12 5.75 1.96 17 7.29 1.72 Republic The World Bank Group’s work is aligned with what I consider the development priorities for 16 7.25 2.11 24 7.25 2.52 8 7.38 1.30 16 7.13 1.20 37 6.81 1.88 32 6.53 2.63 7 6.71 2.06 14 7.14 1.17 12 6.17 1.95 15 7.20 2.27 the Dominican Republic 68 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 15 5.73 2.60 24 7.17 1.74 7 7.29 1.11 13 6.31 1.80 30 6.03 2.04 25 6.56 2.12 5 6.40 2.51 11 7.36 2.11 10 6.00 1.76 16 7.94 1.65 Flexibility (in terms of the institution’s products 13 5.69 1.93 23 6.35 2.08 6 5.17 1.83 11 5.91 1.64 29 5.79 1.72 20 6.00 1.95 5 6.60 1.67 14 6.57 1.50 8 5.50 1.41 14 6.71 2.20 and services) Flexibility (in terms of changing country 15 6.07 1.91 23 6.70 1.72 7 6.29 2.50 10 6.20 1.62 31 6.06 1.82 24 6.25 1.92 6 7.00 2.37 14 7.07 1.77 10 6.00 1.33 16 7.50 1.79 circumstances) Being inclusive 13 6.54 1.85 23 7.17 1.75 8 7.13 .64 15 6.87 2.00 32 6.63 2.06 27 6.19 2.00 4 6.75 1.71 10 7.60 1.58 10 6.80 .92 12 7.33 2.19 Openness (sharing data and other 15 7.53 2.26 24 8.00 1.44 8 7.38 1.06 15 7.53 2.17 32 7.53 1.93 25 7.60 1.83 4 7.75 1.50 12 8.58 .90 11 7.73 1.42 13 7.38 2.43 information) Collaboration with the Government 16 7.94 2.24 26 8.23 1.48 8 7.88 1.25 15 7.87 1.73 36 7.97 1.72 27 7.59 1.89 6 7.33 1.86 14 8.07 1.14 11 8.09 1.30 14 8.43 1.65 The speed in which it gets things 15 5.67 2.02 25 6.36 1.75 8 5.63 1.51 11 6.18 1.94 32 5.41 2.05 23 5.52 1.97 4 6.00 2.45 12 6.25 2.09 11 5.27 .65 13 7.08 1.85 accomplished on the ground Ease of access to the people at the World Bank Group who are making decisions important to 12 7.50 2.20 24 7.13 2.35 8 7.88 1.46 13 7.77 1.59 31 7.65 2.30 27 6.26 2.30 4 6.00 2.45 11 7.82 1.40 11 5.73 2.53 14 7.64 2.65 my work Collaboration with civil society* 14 6.86 2.25 24 7.92 1.28 8 7.50 1.69 13 7.15 1.91 34 6.35 2.31 26 6.46 1.98 5 7.00 2.45 10 8.20 .92 11 6.55 1.92 13 7.85 2.15 Staff accessibility 14 6.86 2.32 25 7.36 2.29 8 6.88 1.96 15 7.93 1.83 32 7.38 2.25 27 6.78 2.04 4 6.75 2.63 14 8.00 1.36 10 6.80 1.81 14 7.64 2.17 Collaboration with other donors and 11 6.82 2.23 21 7.14 1.74 7 7.14 1.95 16 7.88 2.16 24 7.33 2.01 27 6.85 1.97 5 6.40 2.07 12 8.00 1.41 8 6.13 1.55 12 7.67 1.92 development partners Collaboration with the private sector 8 7.88 .83 19 7.95 1.22 6 7.00 1.41 8 7.25 1.58 35 6.71 2.36 25 7.52 1.61 5 7.00 2.12 8 7.63 .74 10 6.20 1.48 12 7.58 1.93 Straightforwardness and honesty 14 7.57 2.14 24 7.83 2.04 7 8.29 1.11 13 8.08 2.47 34 7.94 1.82 26 7.00 2.30 5 7.40 2.07 11 8.45 .82 11 7.18 1.72 15 8.40 1.99 Treating clients and stakeholders in the 12 7.83 1.99 23 8.26 1.76 8 8.00 1.41 13 8.38 2.14 32 8.06 1.64 25 7.56 2.38 2 9.00 1.41 13 8.15 1.86 9 7.11 1.27 13 8.31 1.60 Dominican Republic with respect Being a long-term partner 14 8.00 2.45 24 8.33 1.66 8 7.88 1.13 14 8.36 2.02 33 8.52 1.56 28 7.75 2.05 4 8.50 1.91 12 8.75 .62 9 6.78 1.99 15 9.13 1.41 *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The Government works inefficiently* 6.7% 12.0% 25.0% 60.0% 35.9% 50.0% 14.3% 33.3% 75.0% 37.5% Poor donor coordination 0.0% 16.0% 12.5% 6.7% 2.6% 10.0% 14.3% 13.3% 8.3% 12.5% The World Bank Group is not sensitive enough to 26.7% 24.0% 50.0% 20.0% 30.8% 16.7% 42.9% 13.3% 25.0% 12.5% political/social realities on the ground Lack of/inadequate levels of capacity in Government 20.0% 24.0% 0.0% 20.0% 28.2% 26.7% 0.0% 6.7% 0.0% 18.8% There is not an adequate level of citizen/civil society 26.7% 24.0% 37.5% 20.0% 17.9% 26.7% 42.9% 33.3% 33.3% 25.0% participation The World Bank Group works too slowly 20.0% 20.0% 0.0% 0.0% 15.4% 3.3% 0.0% 6.7% 0.0% 6.3% The World Bank Group does not do adequate follow 13.3% 36.0% 0.0% 6.7% 7.7% 3.3% 0.0% 20.0% 0.0% 12.5% through/follow-up* Political pressures and obstacles 46.7% 8.0% 37.5% 33.3% 41.0% 33.3% 28.6% 26.7% 41.7% 43.8% Reforms are not well thought out in light of country 20.0% 20.0% 12.5% 6.7% 17.9% 26.7% 42.9% 13.3% 0.0% 12.5% challenges Other 13.3% 4.0% 12.5% 6.7% 0.0% 0.0% 0.0% 6.7% 8.3% 6.3% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in the Dominican Republic? (1-Not important at all, 10-Very important) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Transport infrastructure 16 7.50 2.07 20 7.20 2.02 6 7.00 .89 13 6.23 2.49 36 6.94 2.22 25 6.20 2.38 7 6.14 3.24 11 7.45 1.75 10 6.00 2.40 16 6.25 1.98 Poverty reduction 16 8.75 1.65 24 9.33 1.01 8 9.38 .74 16 8.63 1.15 38 8.84 1.67 29 8.38 2.50 7 8.57 1.13 14 8.29 1.73 12 7.83 2.41 18 9.00 1.61 Equality of opportunity 15 7.53 2.10 24 8.58 1.21 8 8.50 .93 15 8.07 1.79 36 7.89 2.20 26 7.58 2.73 7 7.29 2.36 14 7.71 2.46 11 7.09 2.47 16 8.06 2.14 Job creation/employment 16 7.88 1.75 23 8.57 1.73 8 7.25 2.38 15 8.60 1.18 36 7.78 2.44 27 7.85 1.96 6 7.83 2.23 12 7.50 1.78 11 6.45 2.81 17 7.76 2.05 Global/regional trade integration 15 7.07 1.87 24 7.92 1.25 7 8.00 1.41 15 7.53 2.26 37 7.43 2.19 24 7.54 2.13 6 8.33 1.21 11 7.36 1.43 11 7.64 2.11 15 6.73 2.40 Private sector development 16 8.00 1.59 24 8.38 1.53 7 7.29 1.80 14 8.00 1.80 40 7.83 2.05 26 7.77 2.29 6 8.17 1.33 12 7.42 1.78 12 7.42 1.83 16 7.19 1.60 Financial markets 16 7.81 1.80 23 7.83 1.77 7 6.29 2.29 15 7.87 1.96 37 8.08 1.92 25 7.24 2.18 7 7.14 2.19 11 8.09 1.51 12 6.83 2.21 16 7.06 1.98 Urban development 15 7.07 2.12 23 7.52 1.86 7 6.71 1.50 13 7.62 2.14 35 7.11 1.95 25 7.08 1.82 6 6.83 2.56 10 7.10 2.33 11 6.64 2.11 16 7.38 1.67 Agricultural and rural development 15 7.53 2.13 23 8.00 1.78 7 8.00 1.63 14 7.29 2.09 36 7.69 2.36 26 7.85 2.26 6 7.50 1.87 12 7.42 1.68 11 6.64 2.66 16 7.06 2.05 Mining and extractive industries 15 6.47 2.20 23 7.00 1.93 8 5.00 2.45 13 5.77 2.09 35 6.43 2.28 25 6.76 2.03 6 6.50 2.51 10 7.70 1.49 11 6.82 2.82 14 6.43 2.41 Tourism 15 6.67 2.23 22 7.05 1.53 7 5.71 2.56 12 6.17 1.85 34 7.06 2.26 24 7.58 1.59 6 6.67 2.34 10 7.70 2.00 11 6.27 2.61 15 6.07 2.69 Economic growth 16 8.50 1.59 25 8.60 1.04 8 7.88 1.25 14 8.21 1.31 38 8.63 1.57 28 8.43 1.93 7 7.86 1.57 13 8.08 1.50 12 8.67 .89 17 8.41 1.70 Electricity sector 15 9.13 .92 26 8.58 1.42 8 9.00 .76 16 8.06 2.17 35 8.74 1.90 27 8.26 2.23 6 8.67 1.03 14 8.29 1.98 10 8.90 .99 16 8.06 1.81 Information and communications technology* 15 7.20 1.90 24 7.75 1.78 8 7.38 1.77 14 5.64 2.47 35 7.60 1.72 26 6.96 2.41 7 7.43 1.51 11 8.18 1.25 10 6.10 3.25 15 7.07 1.53 Climate change 16 8.31 .70 25 8.56 1.04 8 8.75 1.04 16 7.50 2.16 39 8.18 1.80 27 7.81 2.25 7 8.14 1.57 12 8.92 1.08 11 7.00 2.61 14 7.93 2.06 Disaster risk management 16 7.69 1.20 25 8.20 1.32 8 8.13 1.46 15 7.07 2.25 37 7.70 1.81 27 7.74 2.19 7 7.57 1.72 10 8.20 .92 12 7.92 1.44 15 7.27 1.67 Environmental sustainability 15 8.27 1.16 24 8.50 1.22 8 7.75 1.98 15 7.73 2.31 36 8.17 1.73 28 7.79 2.36 7 8.00 1.53 11 8.36 1.03 11 7.27 2.00 14 7.64 1.91 Fiscal policy 15 8.87 1.06 25 8.40 1.63 8 8.00 1.31 15 8.67 1.45 37 8.27 2.17 24 8.25 1.96 7 8.57 .79 13 8.23 1.54 11 8.18 1.94 17 8.00 1.62 Government effectiveness 15 7.73 1.83 25 8.76 1.13 8 8.00 .76 17 8.82 1.55 37 8.54 2.01 28 8.43 2.12 6 8.83 .75 12 8.50 .80 10 8.20 2.35 16 8.69 1.35 Anti-corruption 15 7.27 2.12 25 8.28 1.97 8 8.63 .92 17 8.82 1.98 37 8.86 1.97 28 8.14 2.35 6 8.50 1.38 13 8.46 1.56 10 8.30 2.21 16 8.63 1.45 Civic engagement and social accountability 15 7.47 1.64 24 7.92 1.82 8 8.75 .71 14 7.14 2.88 35 8.06 1.57 26 7.73 2.32 6 8.33 1.21 13 7.54 1.61 10 7.90 1.91 15 7.73 1.83 Law and justice 15 6.87 1.77 23 7.91 2.07 8 7.13 1.13 15 7.40 2.47 35 8.23 1.97 27 7.56 2.12 6 8.17 1.47 11 7.36 1.50 11 7.18 2.96 14 7.79 1.58 Crime and violence 14 7.50 1.83 23 7.78 1.68 7 7.14 2.04 13 6.92 2.63 34 7.76 2.16 25 6.88 2.64 6 8.00 2.10 13 8.00 1.08 11 6.45 2.98 15 6.73 2.05 Social protection 16 7.50 1.32 24 8.38 1.35 8 8.38 .74 14 7.93 2.06 35 7.26 1.98 26 7.04 2.65 6 7.83 2.23 11 8.00 1.10 10 7.00 2.26 16 7.69 1.74 Education 16 8.38 1.15 24 8.92 1.21 8 9.00 .93 14 8.29 2.09 38 8.89 1.89 27 8.37 2.27 6 8.67 1.21 12 8.25 1.29 11 7.82 2.40 16 8.31 1.74 Health services 14 8.36 1.22 24 8.50 1.50 8 8.38 1.19 13 7.38 2.53 38 8.34 1.94 27 7.89 2.49 6 8.67 1.21 11 8.45 1.04 11 7.82 2.36 15 8.40 1.96 Nutrition and food security 14 7.71 1.54 23 8.00 1.62 8 7.75 .89 13 6.38 2.06 37 7.68 2.25 26 7.27 2.41 6 7.83 1.94 12 7.08 2.43 11 6.55 2.94 14 7.14 2.60 Water supply and sanitation 15 8.60 1.12 23 8.39 1.62 8 8.00 1.20 14 7.14 2.21 37 8.00 2.11 27 7.44 2.36 7 8.29 1.50 11 7.64 1.80 11 7.64 2.34 16 8.31 1.25 Other 2 9.50 .71 2 9.50 .71 2 9.50 .71 1 10.00 2 9.00 1.41 1 9.00 *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Transport infrastructure 5 5.00 2.00 8 7.00 2.78 2 6.00 1.41 3 6.00 2.65 16 6.81 2.64 11 5.55 1.51 5 7.00 2.55 3 7.33 1.53 3 3.67 2.08 6 6.00 2.28 Poverty reduction* 12 7.83 1.11 20 7.95 2.11 5 7.60 .89 13 7.62 1.61 27 6.56 2.14 24 6.42 1.89 6 7.00 2.37 9 7.11 1.76 10 5.60 1.90 10 7.10 2.33 Equality of opportunity 10 7.40 2.01 17 7.29 2.31 6 7.67 .82 13 7.23 1.42 25 6.32 2.23 19 6.11 1.76 5 6.80 2.59 7 7.00 2.24 8 5.63 2.45 10 7.10 2.28 Job creation/employment 9 5.44 2.19 18 7.22 2.02 3 5.67 1.53 8 6.50 1.20 20 5.85 2.43 16 6.06 1.18 5 7.00 2.55 5 7.20 .84 7 5.14 2.48 8 6.50 1.51 Global/regional trade integration 10 6.70 2.21 17 7.06 2.36 3 6.00 1.73 5 6.40 1.14 22 6.86 2.25 13 7.08 .95 5 7.20 1.79 5 7.40 2.30 6 5.50 2.07 8 6.38 2.56 Private sector development 10 7.40 2.59 16 7.31 2.60 3 6.33 1.53 10 7.40 1.43 34 7.09 2.23 15 7.47 1.25 5 7.20 2.39 8 7.75 1.49 9 6.67 1.73 10 7.30 1.16 Financial markets 10 6.80 2.35 13 7.31 2.14 1 6.00 8 7.38 1.60 26 7.23 2.29 13 7.69 1.18 6 7.00 2.00 6 7.33 2.16 7 6.57 2.23 7 7.86 1.35 Urban development 8 6.00 2.20 11 7.09 1.97 1 8.00 5 5.40 3.36 15 5.67 2.23 16 5.94 1.91 5 6.00 2.65 6 7.17 2.14 5 5.60 2.30 7 6.57 2.44 Agricultural and rural development 9 6.33 2.12 9 6.67 2.35 5 6.80 1.30 5 6.60 1.82 19 6.00 1.94 19 6.79 1.96 5 6.40 2.61 8 7.25 1.58 8 5.63 2.26 6 6.83 1.17 Mining and extractive industries 8 6.25 2.25 10 6.30 2.36 2 5.00 2.83 5 6.60 2.51 18 5.94 2.24 13 6.54 1.90 5 6.20 2.95 4 6.75 .50 6 5.67 2.66 5 5.00 2.55 Tourism 7 6.29 2.50 10 6.30 2.11 1 3.00 2 5.50 .71 20 7.10 2.05 16 6.44 1.41 5 7.40 2.61 5 7.60 .89 7 6.00 2.38 6 6.50 2.81 Economic growth 10 7.00 2.58 21 8.00 1.90 4 7.00 .82 11 7.55 1.75 32 7.28 1.78 22 7.82 1.59 5 8.00 2.35 9 7.44 2.24 9 6.67 1.87 10 8.40 1.26 Electricity sector 11 7.09 2.26 16 8.13 1.75 7 8.14 .90 13 6.46 2.26 29 6.34 2.44 20 6.95 1.85 6 7.50 2.59 10 7.10 2.47 9 6.89 1.62 12 7.92 1.51 Information and communications technology 10 6.60 1.84 9 7.00 2.40 4 7.25 1.71 4 6.75 2.63 15 6.60 2.10 17 7.12 1.80 5 6.80 2.59 6 7.50 .84 6 6.17 1.94 7 7.57 2.99 Climate change 9 7.33 2.29 13 6.85 2.08 2 6.00 1.41 7 6.57 2.30 22 7.05 2.30 16 6.69 1.70 5 7.40 2.70 5 7.40 1.52 7 5.86 2.41 7 6.43 2.64 Disaster risk management 9 7.67 2.24 14 7.29 2.20 5 7.20 1.79 4 6.50 3.42 17 7.00 2.35 17 6.53 1.55 5 7.40 2.70 6 7.50 1.38 8 6.75 1.83 7 7.43 .79 Environmental sustainability 9 7.11 2.62 12 7.08 2.27 5 7.40 1.14 6 6.00 2.28 19 6.58 2.01 17 6.76 1.75 5 7.40 2.70 6 7.50 1.05 5 6.00 2.35 7 6.00 2.77 Fiscal policy 9 6.89 2.26 17 7.35 2.32 3 7.67 .58 10 7.40 2.41 25 6.52 2.49 19 6.53 2.04 4 7.50 2.08 7 7.14 1.95 9 6.00 2.35 10 7.30 2.58 Government effectiveness 11 7.27 2.00 21 7.62 1.94 5 7.00 1.00 12 6.83 2.08 28 5.86 2.45 24 6.75 2.05 5 7.80 2.28 9 7.56 1.01 9 6.33 1.73 11 7.45 1.75 Anti-corruption 11 6.91 1.92 18 7.50 1.95 4 7.00 0.00 9 6.67 2.18 24 5.29 2.60 21 6.00 2.12 6 6.50 2.74 8 6.75 2.38 8 4.63 3.07 11 6.55 2.25 Civic engagement and social accountability 9 6.33 2.06 15 7.67 2.19 5 6.80 1.30 9 7.11 1.96 22 6.18 2.59 24 6.75 2.13 5 7.20 2.68 5 7.80 1.30 10 5.50 2.80 8 7.38 1.51 Law and justice 7 4.71 2.06 12 7.08 2.23 2 5.00 0.00 4 7.50 1.00 21 5.43 2.54 19 5.58 1.92 5 7.00 2.65 4 7.00 1.41 8 4.50 2.67 6 7.17 1.47 Crime and violence 8 5.88 2.36 9 6.11 3.02 2 4.00 1.41 5 5.00 3.32 19 5.05 2.55 17 5.29 1.72 4 6.50 3.42 5 7.20 1.48 7 4.71 3.40 4 6.75 .96 Social protection 9 6.11 2.20 13 7.85 2.64 5 7.60 2.07 8 6.38 1.51 19 6.05 2.59 18 6.56 1.82 4 6.00 3.65 6 7.00 1.55 8 5.38 2.67 7 7.86 1.68 Education 10 7.50 2.07 16 8.06 1.61 4 7.75 1.50 10 7.10 2.42 23 6.26 2.24 24 7.33 1.49 4 7.50 3.11 8 7.00 2.51 9 7.33 1.94 10 7.60 2.12 Health services 10 6.90 2.13 12 7.50 2.50 5 7.60 1.82 3 6.33 2.08 18 6.22 2.56 18 6.56 1.65 4 7.25 3.10 5 7.80 .45 8 5.75 2.38 8 7.00 1.93 Nutrition and food security 8 6.38 2.13 8 6.63 2.97 5 6.80 1.79 3 6.00 2.65 18 5.94 2.84 17 6.76 1.71 4 6.75 3.30 4 8.25 1.26 7 5.71 2.50 6 8.00 1.41 Water supply and sanitation 10 7.00 2.62 14 7.29 2.27 5 7.00 1.58 3 6.33 3.79 17 6.35 2.45 19 6.63 1.74 5 7.00 3.08 5 8.00 1.22 8 6.13 2.10 8 6.88 2.53 Other 3 5.67 4.51 1 10.00 1 9.00 *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in the 16 7.56 1.93 27 7.74 1.89 6 7.33 1.21 15 7.00 1.77 38 6.50 1.78 28 6.75 1.51 7 7.57 2.51 16 6.88 1.63 12 6.08 1.68 15 8.33 1.23 Dominican Republic?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments (i.e., investment lending, Development Policy 16 7.19 2.07 25 7.44 1.80 6 7.33 .82 13 6.85 1.52 37 6.35 2.00 27 6.56 1.25 7 6.86 2.41 16 6.81 1.22 10 6.00 1.83 14 7.86 1.46 Loan, Trust Funds, Program 4 Result, etc.) meet the needs of the Dominican Republic The World Bank Group meets the Dominican Republic’s needs for knowledge services (e.g., 16 7.75 2.02 28 7.89 1.47 6 7.00 .89 15 7.27 1.10 39 6.87 2.05 25 7.52 1.87 7 7.14 2.19 15 6.93 1.71 12 6.92 1.68 15 8.07 1.28 research, analysis, data, technical assistance) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the Dominican Republic received value for money 10 7.20 1.93 18 7.89 1.37 6 7.83 1.17 9 6.22 2.64 26 7.31 2.22 10 6.40 1.65 5 6.40 2.30 12 7.67 1.30 7 6.00 1.73 11 8.18 1.60 from the World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real 9 6.78 1.99 21 7.29 1.90 6 7.17 1.17 8 6.25 1.91 22 6.32 2.17 17 7.24 1.89 4 7.00 1.41 13 7.69 1.80 6 5.83 1.94 11 7.82 1.99 time in the Dominican Republic? (1-To no degree at all, 10-To a very significant degree) 72 World Bank Group Country Opinion Survey 2016: The Dominican Republic D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Weekly 13.3% 3.7% 33.3% 11.8% 7.5% 0.0% 42.9% 0.0% 0.0% 0.0% Monthly 20.0% 29.6% 33.3% 23.5% 10.0% 27.6% 0.0% 25.0% 25.0% 29.4% A few times a year 46.7% 63.0% 16.7% 64.7% 62.5% 58.6% 57.1% 56.3% 66.7% 64.7% Rarely 13.3% 0.0% 16.7% 0.0% 15.0% 10.3% 0.0% 18.8% 8.3% 5.9% Never 6.7% 3.7% 0.0% 5.0% 3.4% 0.0% 0.0% 0.0% 0.0% In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 15 7.53 2.10 28 7.82 1.68 6 7.33 .82 9 6.89 1.76 36 7.03 1.92 26 7.15 1.97 6 7.50 1.64 14 7.07 .92 11 6.82 1.54 16 7.81 1.64 Lead to practical solutions* 15 6.80 1.97 27 7.63 1.76 6 6.67 1.03 11 6.91 1.38 36 6.28 1.75 25 6.44 1.98 7 7.00 2.65 15 6.93 1.10 12 6.00 1.60 14 7.79 1.42 Are accessible (well written and easy to 15 7.73 1.87 28 7.89 1.59 6 7.33 1.51 15 7.87 1.41 37 6.86 1.99 28 7.36 1.85 7 6.71 2.75 14 7.64 1.28 12 7.50 1.93 16 7.75 1.77 understand) Are translated enough into local language 13 8.23 2.13 27 8.11 1.63 6 7.67 1.37 12 7.92 1.73 35 6.77 2.50 27 8.07 1.94 7 6.86 3.24 14 7.86 1.51 12 7.83 2.41 15 8.60 1.18 Are adaptable to the Dominican Republic’s specific development challenges and country 15 7.53 1.81 28 7.71 1.61 6 7.17 .98 12 7.17 1.70 35 6.66 1.75 26 7.23 1.50 7 6.86 2.41 14 7.00 1.18 12 6.67 1.97 16 7.69 1.66 circumstances *Significantly different between stakeholder groups Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 16 8.00 1.93 28 8.18 1.72 6 7.33 .82 15 7.33 1.29 38 7.32 1.82 29 7.52 1.57 7 7.29 2.36 16 7.75 1.18 11 7.09 1.58 17 8.18 1.13 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 16 8.19 1.91 27 8.44 1.45 6 8.00 .63 13 7.54 1.66 37 7.89 1.66 28 8.50 1.43 7 7.86 1.68 16 8.25 .93 12 8.17 1.34 17 8.94 1.03 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 73 World Bank Group Country Opinion Survey 2016: The Dominican Republic E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 11 5.36 2.46 21 6.76 1.92 6 8.00 2.00 5 5.20 1.48 25 6.24 2.39 14 6.07 2.50 6 6.17 2.23 11 7.36 2.50 7 5.71 2.06 12 7.00 1.91 promptly The World Bank Group effectively monitors and evaluates the projects and programs it 12 7.42 1.98 26 7.85 1.38 7 8.14 .90 11 7.09 1.58 33 7.18 2.02 21 7.90 1.73 4 6.00 2.31 14 7.71 1.98 9 7.44 1.94 17 8.41 1.58 supports The World Bank Group’s approvals and reviews 10 6.70 1.95 20 7.15 1.57 7 6.86 1.21 7 5.57 1.72 27 6.70 2.20 16 6.56 2.16 4 6.50 2.38 11 6.91 2.43 7 6.57 1.62 12 7.42 2.07 are done in a timely fashion The World Bank Group’s “Safeguard Policy” 10 6.90 2.18 10 7.10 1.37 7 7.14 1.57 7 5.86 1.57 19 7.05 1.87 15 7.33 1.50 3 6.33 2.31 9 6.89 2.47 7 6.86 1.35 9 7.67 2.06 requirements are reasonable The World Bank Group’s conditions on its 13 6.85 1.72 19 6.63 2.17 7 7.43 1.27 6 6.17 2.04 33 6.76 2.14 20 6.30 1.53 5 6.80 2.17 10 7.50 2.46 9 7.22 1.39 15 7.47 2.29 lending are reasonable The World Bank Group takes decisions quickly 12 6.42 2.27 22 7.00 1.88 7 7.00 1.41 10 6.20 1.87 27 5.93 2.04 23 6.57 2.11 5 7.00 2.35 10 6.20 2.35 8 5.63 2.20 12 6.75 2.53 in the Dominican Republic Working with the World Bank Group increases 14 7.57 1.91 25 8.16 1.49 7 7.29 .95 14 7.79 1.85 37 7.35 2.10 29 7.66 2.11 5 7.00 2.55 14 7.64 1.45 11 7.27 1.56 16 8.31 1.20 the Dominican Republic's institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the 12 7.58 2.23 21 8.19 1.50 6 7.17 1.83 9 7.67 2.29 25 7.72 1.40 19 7.58 1.98 4 6.75 3.20 10 8.10 1.52 5 7.40 1.34 12 8.00 1.54 World Bank Group makes appropriate use of them The World Bank Group provides effective implementation support (i.e., supervision of 12 7.75 2.05 25 8.20 1.55 7 7.57 .98 10 7.20 1.87 31 7.26 2.27 25 7.92 1.89 5 6.60 2.97 13 7.77 1.83 7 7.71 .76 14 8.21 1.37 projects) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that 12 7.58 2.27 23 7.96 1.30 6 7.33 1.21 8 6.25 1.83 36 6.81 2.18 28 7.36 1.64 7 7.86 2.48 10 7.60 .84 10 7.20 1.62 13 7.46 1.85 promote private public partnerships in the Dominican Republic? (1-To no degree at all, 10-To a very significant degree) 74 World Bank Group Country Opinion Survey 2016: The Dominican Republic E. Working with the World Bank Group (continued) Which of the following best describes the World Bank Group’s support in the Dominican Republic? (Select only one response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The WBG is sufficiently selective and focuses on the most important development challenges in the Dominican 43.8% 57.7% 42.9% 37.5% 30.8% 58.6% 28.6% 56.3% 33.3% 62.5% Republic The WBG is not sufficiently selective in the Dominican Republic, and it is involved in too many areas of 12.5% 7.7% 0.0% 37.5% 17.9% 3.4% 14.3% 18.8% 25.0% 12.5% development The WBG is too selective in the Dominican Republic, and it 37.5% 30.8% 57.1% 12.5% 41.0% 34.5% 28.6% 6.3% 41.7% 18.8% is not involved in enough areas of development Don't know 6.3% 3.8% 0.0% 12.5% 10.3% 3.4% 28.6% 18.8% 0.0% 6.3% 75 World Bank Group Country Opinion Survey 2016: The Dominican Republic F. The Future Role of the World Bank Group in the Dominican Republic Which of the following SHOULD the World Bank Group do to make itself of greater value in the Dominican Republic? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Offer more innovative financial products* 25.0% 11.1% 14.3% 0.0% 7.9% 10.3% 57.1% 6.3% 8.3% 17.6% Ensure greater selectivity in its work* 6.3% 0.0% 0.0% 31.3% 2.6% 3.4% 14.3% 0.0% 0.0% 5.9% Provide more adequate data/knowledge/statistics/figures on 12.5% 7.4% 0.0% 6.3% 7.9% 6.9% 0.0% 0.0% 33.3% 0.0% the Dominican Republic’s economy Improve the competitiveness of its financing compared to 25.0% 7.4% 28.6% 0.0% 18.4% 10.3% 14.3% 6.3% 0.0% 23.5% markets Reach out more to groups outside of Government* 6.3% 7.4% 14.3% 12.5% 44.7% 55.2% 42.9% 25.0% 41.7% 17.6% Provide more capacity building in the country 12.5% 44.4% 28.6% 31.3% 23.7% 41.4% 14.3% 18.8% 25.0% 29.4% Improve the quality of its experts as related to the Dominican 0.0% 7.4% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 8.3% 5.9% Republic’s specific challenges Offer more innovative knowledge services 12.5% 3.7% 0.0% 0.0% 0.0% 3.4% 0.0% 6.3% 0.0% 0.0% Collaborate more effectively with Government clients 6.3% 7.4% 42.9% 18.8% 2.6% 10.3% 14.3% 12.5% 8.3% 5.9% Work faster 12.5% 18.5% 14.3% 0.0% 10.5% 0.0% 0.0% 6.3% 8.3% 5.9% Reduce the complexity of obtaining World Bank Group 12.5% 22.2% 28.6% 0.0% 31.6% 10.3% 0.0% 12.5% 0.0% 5.9% financing* Increase availability of Reimbursable Advisory Services (RAS) 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% Be more flexible in its response to country circumstances 0.0% 11.1% 14.3% 12.5% 0.0% 3.4% 0.0% 12.5% 16.7% 11.8% Coordinate more closely with other donors* 0.0% 0.0% 0.0% 18.8% 0.0% 3.4% 14.3% 0.0% 0.0% 5.9% Promote local multi-stakeholder participation 18.8% 0.0% 0.0% 0.0% 5.3% 10.3% 0.0% 6.3% 16.7% 5.9% Increase knowledge sharing and learning activities 0.0% 7.4% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 8.3% 5.9% Promote more cross-cutting, multi-sectoral solutions to 25.0% 11.1% 0.0% 0.0% 18.4% 13.8% 0.0% 31.3% 8.3% 11.8% problems Increase the number of World Bank Group technical 0.0% 7.4% 0.0% 18.8% 5.3% 0.0% 0.0% 25.0% 0.0% 5.9% specialists in the Dominican Republic country office* Share more global experiences and international 18.8% 3.7% 14.3% 18.8% 7.9% 6.9% 0.0% 18.8% 0.0% 17.6% benchmarking to inform local policy decisions Other 6.3% 3.7% 0.0% 0.0% 7.9% 3.4% 0.0% 0.0% 8.3% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in the Dominican Republic, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in the Dominican Republic? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Financial services 42.9% 28.6% 28.6% 20.0% 32.5% 16.0% 57.1% 26.7% 16.7% 17.6% Knowledge products 7.1% 39.3% 28.6% 40.0% 27.5% 36.0% 28.6% 26.7% 50.0% 23.5% Convening services 7.1% 0.0% 0.0% 6.7% 5.0% 4.0% 0.0% 0.0% 0.0% 11.8% None of the above 7.1% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for the Dominican 35.7% 32.1% 28.6% 13.3% 22.5% 36.0% 14.3% 40.0% 25.0% 23.5% Republic Don't know 0.0% 0.0% 14.3% 20.0% 12.5% 4.0% 0.0% 6.7% 8.3% 23.5% 76 World Bank Group Country Opinion Survey 2016: The Dominican Republic G. Communication and Information Sharing How do you get most of your information about economic and social development issues in the Dominican Republic? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Social media (e.g., Facebook, blogs, Twitter, YouTube, 6.7% 14.3% 0.0% 29.4% 12.5% 20.7% 0.0% 18.8% 0.0% 29.4% Flickr) International newspapers 13.3% 3.6% 0.0% 5.9% 5.0% 13.8% 0.0% 12.5% 8.3% 5.9% Local radio 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 6.3% 0.0% 5.9% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local television 13.3% 0.0% 0.0% 5.9% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% International television 0.0% 0.0% 0.0% 5.9% 7.5% 3.4% 0.0% 6.3% 8.3% 0.0% Local newspapers 40.0% 39.3% 66.7% 52.9% 45.0% 41.4% 42.9% 25.0% 41.7% 41.2% Internet 73.3% 60.7% 83.3% 58.8% 62.5% 69.0% 42.9% 68.8% 83.3% 58.8% Periodicals 40.0% 64.3% 33.3% 11.8% 52.5% 48.3% 42.9% 50.0% 50.0% 47.1% Other 13.3% 10.7% 16.7% 11.8% 10.0% 3.4% 14.3% 0.0% 0.0% 0.0% How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Direct contact with World Bank Group (i.e., face to face 31.3% 26.9% 33.3% 31.3% 43.6% 31.0% 0.0% 25.0% 33.3% 52.9% meetings/discussions) Mobile phones 6.3% 0.0% 0.0% 12.5% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% World Bank Group’s seminars/workshops/conferences 43.8% 34.6% 66.7% 25.0% 43.6% 48.3% 42.9% 56.3% 25.0% 23.5% World Bank Group’s publications and other written 37.5% 50.0% 0.0% 37.5% 28.2% 27.6% 57.1% 12.5% 41.7% 41.2% materials World Bank Group’s website 37.5% 23.1% 50.0% 31.3% 17.9% 24.1% 28.6% 18.8% 33.3% 41.2% Social media (e.g., Facebook, blogs, Twitter, YouTube, 6.3% 3.8% 0.0% 6.3% 12.8% 13.8% 14.3% 12.5% 8.3% 11.8% Flickr) e-Newsletters 37.5% 53.8% 50.0% 31.3% 38.5% 48.3% 14.3% 68.8% 50.0% 17.6% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 35.7% 12.0% 80.0% 47.1% 28.2% 22.2% 42.9% 33.3% 50.0% 29.4% No 64.3% 88.0% 20.0% 52.9% 71.8% 77.8% 57.1% 66.7% 50.0% 70.6% 77 World Bank Group Country Opinion Survey 2016: The Dominican Republic G. Communication and Information Sharing (continued) If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other World Bank Group’s seminars/workshops/conferences 20.0% 0.0% 33.3% 12.5% 22.2% 16.7% 0.0% 0.0% 20.0% 0.0% World Bank Group’s website 60.0% 50.0% 66.7% 25.0% 44.4% 66.7% 100.0% 80.0% 60.0% 100.0% World Bank Group’s e-Newsletters 20.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% News/Media 0.0% 50.0% 0.0% 25.0% 11.1% 16.7% 0.0% 0.0% 0.0% 0.0% Colleagues/Friends/Peer organizations 0.0% 0.0% 0.0% 25.0% 22.2% 0.0% 0.0% 20.0% 20.0% 0.0% Have you requested information from the World Bank Group on its activities in the past year? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 6.3% 28.0% 50.0% 35.3% 31.6% 20.8% 50.0% 8.3% 25.0% 25.0% No 93.8% 72.0% 50.0% 64.7% 68.4% 79.2% 50.0% 91.7% 75.0% 75.0% Were you able to obtain this information? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes - 80.0% 100.0% 100.0% 100.0% 75.0% 100.0% - 100.0% 100.0% No - 20.0% 0.0% 0.0% 0.0% 25.0% 0.0% - 0.0% 0.0% Do you use/have you used the World Bank Group website? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 71.4% 92.6% 100.0% 88.2% 69.7% 84.6% 100.0% 76.9% 100.0% 88.2% No 28.6% 7.4% 0.0% 11.8% 30.3% 15.4% 0.0% 23.1% 0.0% 11.8% Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 50.0% 32.0% 20.0% 25.0% 30.3% 50.0% 50.0% 36.4% 27.3% 29.4% No 50.0% 68.0% 80.0% 75.0% 69.7% 50.0% 50.0% 63.6% 72.7% 70.6% 78 World Bank Group Country Opinion Survey 2016: The Dominican Republic G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of a Multilateral Financial Sector/ Government Research Institute/ Minister/Minister Ministry PMU/ Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When I need information from the World Bank Group I know how to find it (e.g., whom to call, 15 6.93 3.13 26 8.00 1.92 6 8.50 1.38 17 8.12 1.62 38 7.92 1.62 29 7.69 2.00 7 7.86 1.95 15 8.67 1.50 11 8.27 1.10 17 7.88 2.47 where to reach them, etc.) The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 11 8.00 1.90 17 8.12 2.42 5 6.40 1.52 6 7.33 1.63 21 7.52 1.75 18 7.17 2.79 6 7.50 1.64 12 7.58 1.88 7 6.57 2.70 9 7.44 3.05 YouTube, Flickr) are valuable sources of information about the institution The World Bank Group is responsive to my 11 8.55 2.34 20 8.50 1.67 5 8.60 .55 15 8.47 1.13 27 8.30 1.54 17 7.53 1.84 4 7.75 2.22 11 8.91 1.51 10 8.00 1.33 13 7.54 2.73 information requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?* (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 37.5% 53.6% 57.1% 76.5% 44.7% 12.1% 0.0% 12.5% 25.0% 29.4% No 62.5% 46.4% 42.9% 23.5% 55.3% 87.9% 100.0% 87.5% 75.0% 70.6% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in the Dominican Republic?* (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The World Bank (IBRD/IDA) 94.1% 92.0% 87.5% 93.3% 34.3% 78.6% 100.0% 92.3% 100.0% 76.5% The International Finance Corporation (IFC) 5.9% 4.0% 0.0% 6.7% 60.0% 10.7% 0.0% 7.7% 0.0% 5.9% The Multilateral Investment Guarantee Agency (MIGA) 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 12.5% 0.0% 5.7% 10.7% 0.0% 0.0% 0.0% 17.6% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 50.0% 43.5% 25.0% 29.4% 51.3% 6.1% 28.6% 21.4% 0.0% 37.5% No 50.0% 56.5% 75.0% 70.6% 48.7% 93.9% 71.4% 78.6% 100.0% 62.5% *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2016: The Dominican Republic H. Background Information (continued) If yes, what was your view of how the two institutions work together in the Dominican Republic? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The two institutions work well together 62.5% 70.0% 50.0% 60.0% 60.0% 50.0% 100.0% 100.0% - 66.7% The way the two institutions work together needs 0.0% 10.0% 50.0% 0.0% 35.0% 50.0% 0.0% 0.0% - 33.3% improvement The two institutions do not work well together 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% - 0.0% Don't know 25.0% 20.0% 0.0% 40.0% 5.0% 0.0% 0.0% 0.0% - 0.0% Which of the following describes most of your exposure to the World Bank Group in the Dominican Republic?* (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Observer (i.e., follow in media, discuss in informal 17.6% 3.6% 0.0% 11.8% 16.2% 15.6% 14.3% 26.7% 0.0% 29.4% conversations, etc.) Use World Bank Group reports/data* 82.4% 39.3% 25.0% 23.5% 43.2% 50.0% 71.4% 26.7% 50.0% 35.3% Engage in World Bank Group related/sponsored 29.4% 64.3% 62.5% 35.3% 40.5% 59.4% 0.0% 53.3% 58.3% 47.1% events/activities* Collaborate as part of my professional duties* 41.2% 50.0% 75.0% 64.7% 35.1% 18.8% 14.3% 6.7% 25.0% 23.5% Use World Bank Group website for information, data, 5.9% 14.3% 25.0% 5.9% 21.6% 40.6% 57.1% 46.7% 41.7% 35.3% research, etc.* *Significantly different between stakeholder groups What’s your gender? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Female 29.4% 37.0% 37.5% 58.8% 15.0% 35.3% 42.9% 31.3% 18.2% 44.4% Male 70.6% 63.0% 62.5% 41.2% 85.0% 64.7% 57.1% 68.8% 81.8% 55.6% 80 World Bank Group Country Opinion Survey 2016: The Dominican Republic Appendix C: Responses to Indicator Questions by Geographic Location16  Santo Domingo N=176  Other N=21 (Combining North/Cibao, South/Southwest, and East) B. Overall Attitudes toward the World Bank Group Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic. (1-Not effective at all, 10-Extremely effective) Which best represents your geographic location? Santo Domingo Other N Mean SD N Mean SD World Bank Group (WBG) 167 7.35 1.84 20 7.10 1.71 To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in developm ent in 162 6.73 2.04 20 6.95 1.99 the Dom inican Republic The World Bank Group’s work is aligned with what I cons ider the developm ent 162 6.96 2.01 19 6.68 2.40 priorities for the Dom inican Republic To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD Res pons ivenes s to needs 136 6.63 2.08 20 6.65 2.08 Flexibility (in term s of the ins titution’s 126 6.12 1.83 18 5.50 2.07 products and s ervices ) Flexibility (in term s of changing country 138 6.45 1.86 18 6.44 1.98 circum s tances ) Being inclus ive 136 6.86 1.85 18 6.11 2.08 Opennes s (s haring data and other 140 7.74 1.77 19 7.05 2.09 inform ation) Collaboration with the Governm ent 154 7.97 1.72 19 7.68 1.42 The s peed in which it gets things 134 5.91 1.96 20 5.65 1.76 accom plis hed on the ground Eas e of acces s to the people at the World Bank Group who are m aking 136 7.34 2.18 19 5.89 2.38 decis ions im portant to m y work* Collaboration with civil s ociety 140 7.12 2.06 18 6.22 1.86 Staff acces s ibility 145 7.35 2.11 19 6.42 2.04 Collaboration with other donors and 127 7.23 2.00 18 6.83 1.76 developm ent partners Collaboration with the private s ector 120 7.18 1.93 16 7.50 1.03 Straightforwardnes s and hones ty 141 7.84 2.00 19 7.05 1.90 Treating clients and s takeholders in the 134 8.04 1.92 17 7.41 1.46 Dom inican Republic with res pect Being a long-term partner 143 8.24 1.81 18 7.94 2.13 *Significantly different between geographic locations 16 197 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 81 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 160 7.03 1.83 19 7.63 1.42 developm ent res ults in the Dom inican Republic? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD The World Bank Group's financial ins trum ents (i.e., inves tm ent lending, Developm ent Policy Loan, Trus t Funds , 151 6.85 1.76 19 7.11 1.45 Program 4 Res ult, etc.) m eet the needs of the Dom inican Republic The World Bank Group m eets the Dom inican Republic’s needs for 161 7.37 1.79 16 7.25 1.39 knowledge s ervices (e.g., res earch, analys is , data, technical as s is tance) D. The World Bank Group’s Knowledge Work and Activities In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Santo Domingo Other N Mean SD N Mean SD Are adaptable to the Dominican Republic’s specific development 154 7.13 1.69 16 7.81 1.38 challenges and country circumstances Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's 163 7.64 1.69 19 7.79 .92 knowledge work and activities m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the World Bank Group's 159 8.19 1.52 19 8.53 .90 knowledge work and activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Santo Dom ingo Other N Mean SD N Mean SD The World Bank Group takes decis ions 121 6.55 2.07 14 5.86 1.99 quickly in the Dom inican Republic Where country s ys tem s (e.g., procurem ent, financial m anagem ent, 111 7.75 1.79 12 7.75 1.48 etc.) are adequate, the World Bank Group m akes appropriate us e of them 82 World Bank Group Country Opinion Survey 2016: The Dominican Republic Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group17 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 the Dominican Republic COS questionnaire: All 10-point scale questions and question B10 “When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the World Bank Group should focus most of its resources in the Dominican Republic?” Collaborating with the WBG N=70 Not collaborating with the WBG N=123 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in the Dominican Republic? (1-Not familiar at all, 10-Extremely familiar) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD World Bank Group (WBG)* 69 8.36 1.41 122 7.11 2.08 Inter-American Development Bank (IDB/BID)* 68 8.07 1.48 119 7.45 2.12 Latin American Development Bank (CAF) 69 4.67 2.69 118 3.98 2.54 European Investment Bank (EIB/BEI)* 69 4.67 2.67 117 3.86 2.53 *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic. (1-Not effective at all, 10-Extremely effective) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD World Bank Group (WBG)* 69 7.72 1.71 114 7.04 1.89 Inter-American Development Bank (IDB/BID) 67 7.73 1.63 115 7.37 1.87 Latin American Development Bank (CAF) 35 5.23 2.38 64 4.59 2.54 European Investment Bank (EIB/BEI) 38 5.42 2.46 66 4.61 2.54 *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to 68 8.37 1.49 113 8.13 1.58 help the Dom inican Republic solve its m ost com plicated developm ent challenges? (1-To no degree at all, 10-To a very significant degree) 17Only 193 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 83 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Dominican Republic? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Water supply and sanitation 8.6% 10.7% Poverty reduction 40.0% 42.1% Equality of opportunity 17.1% 18.2% Job creation/employment 18.6% 19.0% Global/regional trade integration 4.3% 6.6% Private sector development 11.4% 5.0% Civic engagement and social accountability 2.9% 6.6% Urban development 4.3% 1.7% Agricultural and rural development 5.7% 12.4% Mining and extractive industries 2.9% 0.0% Tourism 0.0% 0.8% Transport infrastructure 1.4% 2.5% Electricity sector 22.9% 15.7% Information and communications technology 2.9% 0.8% Climate change 4.3% 4.1% Disaster risk management 1.4% 3.3% Environmental sustainability 14.3% 11.6% Fiscal policy* 24.3% 12.4% Government effectiveness 21.4% 22.3% Anti-corruption 25.7% 23.1% Financial markets 4.3% 4.1% Law and justice 4.3% 9.1% Crime and violence 4.3% 5.8% Social protection 2.9% 4.1% Education 24.3% 28.9% Health services 12.9% 14.9% Nutrition and food security 0.0% 0.8% Economic growth 8.6% 7.4% Other 0.0% 4.1% *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 64 7.13 2.07 115 6.50 2.01 role in developm ent in the Dom inican Republic* The World Bank Group’s work is aligned with what I cons ider the developm ent priorities for the Dom inican 65 7.26 2.03 113 6.70 2.07 Republic *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Responsiveness to needs 57 6.93 1.79 98 6.40 2.19 Flexibility (in terms of the institution’s products and 54 6.30 1.76 89 5.89 1.93 services) Flexibility (in terms of changing country circumstances) 55 6.58 1.62 98 6.36 2.00 Being inclusive 57 7.11 1.79 94 6.57 1.94 Openness (sharing data and other information) 58 7.67 1.98 98 7.72 1.72 Collaboration with the Government 60 7.87 1.78 110 7.96 1.64 The speed in which it gets things accomplished on the 54 6.11 1.95 97 5.72 1.91 ground Ease of access to the people at the World Bank Group 56 7.98 1.83 96 6.61 2.37 who are making decisions important to my work* Collaboration with civil society* 57 7.46 1.89 98 6.78 2.12 Staff accessibility* 58 7.84 1.83 102 6.91 2.15 Collaboration with other donors and development 54 7.33 2.08 86 7.02 1.90 partners Collaboration with the private sector 46 7.57 1.64 88 7.01 1.90 Straightforwardness and honesty 57 7.98 2.18 101 7.63 1.91 Treating clients and stakeholders in the Dominican 56 8.14 2.16 92 7.86 1.73 Republic with respect Being a long-term partner 61 8.26 1.84 98 8.21 1.84 *Significantly different between collaborators and non-collaborators 85 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in the Dominican Republic? (1-Not important at all, 10-Very important) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Transport infrastructure 56 7.02 1.92 100 6.40 2.34 Poverty reduction 63 8.87 1.69 115 8.63 1.77 Equality of opportunity 59 7.95 2.12 110 7.80 2.17 Job creation/employment* 58 8.41 1.76 109 7.55 2.20 Global/regional trade integration 60 7.63 1.83 102 7.39 2.08 Private sector development 61 8.13 1.58 109 7.56 1.98 Financial markets 58 7.88 1.86 108 7.40 2.02 Urban development 55 7.35 2.06 103 6.99 1.84 Agricultural and rural development 56 7.48 2.30 107 7.54 2.03 Mining and extractive industries 56 6.39 2.27 101 6.65 2.17 Tourism 53 6.81 2.29 100 6.89 2.04 Economic growth 62 8.32 1.60 113 8.44 1.46 Electricity sector 61 8.21 2.28 108 8.66 1.37 Information and communications technology 60 6.98 2.32 102 7.29 1.88 Climate change 63 7.97 1.99 110 8.15 1.68 Disaster risk management 60 7.47 2.05 110 7.90 1.53 Environmental sustainability 57 7.81 2.16 108 8.15 1.60 Fiscal policy 64 8.59 1.59 105 8.10 1.79 Government effectiveness 63 8.51 1.76 108 8.43 1.68 Anti-corruption 62 8.55 2.01 110 8.30 1.95 Civic engagement and social accountability 59 7.75 2.01 104 7.82 1.83 Law and justice 59 7.73 2.12 103 7.59 1.97 Crime and violence 57 7.33 2.36 101 7.39 2.06 Social protection 57 7.74 1.73 106 7.53 2.05 Education 61 8.38 2.11 108 8.57 1.61 Health services 58 7.81 2.29 105 8.32 1.70 Nutrition and food security 55 7.18 2.26 105 7.42 2.16 Water supply and sanitation 57 7.54 2.32 108 8.07 1.68 Other 3 9.67 .58 7 9.29 .76 *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Transport infrastructure 18 6.44 2.01 42 6.07 2.46 Poverty reduction* 51 7.47 1.98 81 6.72 1.98 Equality of opportunity 46 6.96 2.13 70 6.61 2.09 Job creation/employment 33 6.58 2.02 63 6.13 1.97 Global/regional trade integration 31 7.16 1.92 61 6.66 2.14 Private sector development 44 7.36 2.21 73 7.18 1.81 Financial markets 35 7.49 1.95 59 7.17 1.99 Urban development 22 5.86 2.62 56 6.27 2.04 Agricultural and rural development 24 6.13 1.85 68 6.59 1.96 Mining and extractive industries 23 6.30 2.18 52 6.10 2.19 Tourism 21 6.90 1.84 56 6.54 2.09 Economic growth 50 7.52 1.94 79 7.58 1.83 Electricity sector 49 6.92 2.23 80 7.33 1.90 Information and communications technology 25 6.76 2.18 56 6.98 1.96 Climate change 34 6.74 2.29 56 6.88 2.09 Disaster risk management 31 6.68 2.36 58 7.26 1.77 Environmental sustainability 31 6.58 2.14 57 6.86 2.11 Fiscal policy 39 6.90 2.44 70 6.81 2.20 Government effectiveness 53 6.94 2.19 78 6.86 2.02 Anti-corruption 42 6.48 2.34 74 6.11 2.41 Civic engagement and social accountability 39 6.72 2.37 69 6.77 2.21 Law and justice 30 6.33 2.28 55 5.76 2.32 Crime and violence 26 5.73 2.68 51 5.55 2.41 Social protection 36 7.08 2.30 57 6.35 2.33 Education 40 7.13 2.33 74 7.26 1.89 Health services 29 6.59 2.34 58 6.79 2.13 Nutrition and food security 23 6.13 2.77 54 6.74 2.18 Water supply and sanitation 25 6.44 2.53 66 6.92 2.14 Other 5 7.20 3.83 *Significantly different between collaborators and non-collaborators 87 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in the Dominican 65 7.25 2.01 111 6.99 1.70 Republic? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group's financial ins trum ents (i.e., inves tm ent lending, Developm ent Policy Loan, Trus t 61 7.10 1.74 106 6.74 1.77 Funds , Program 4 Res ult, etc.) m eet the needs of the Dom inican Republic The World Bank Group m eets the Dom inican Republic’s needs for knowledge s ervices (e.g., 66 7.50 1.72 108 7.31 1.78 res earch, analys is , data, technical as s is tance) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe that the Dominican Republic received value for money from the World 45 7.60 1.98 67 7.04 1.85 Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time in the 43 7.07 2.20 70 6.91 1.82 Dominican Republic? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Are tim ely 59 7.46 1.90 105 7.18 1.63 Lead to practical s olutions 61 7.00 1.80 104 6.75 1.76 Are acces s ible (well written and eas y to unders tand) 63 7.48 2.01 112 7.48 1.67 Are trans lated enough into local language 59 7.80 2.18 106 7.78 2.00 Are adaptable to the Dom inican Republic’s s pecific 62 7.27 1.78 106 7.15 1.63 developm ent challenges and country circum s tances 88 World Bank Group Country Opinion Survey 2016: The Dominican Republic D. The World Bank Group’s Knowledge Work and Activities (continued) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 66 7.64 1.80 113 7.63 1.54 m ake to developm ent results in your country? Overall, how would you rate the technical quality of the 65 8.12 1.69 110 8.29 1.36 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly 42 6.48 2.18 74 6.31 2.27 The World Bank Group effectively m onitors and 55 7.67 1.86 96 7.54 1.76 evaluates the projects and program s it s upports The World Bank Group’s approvals and reviews are 46 6.65 1.96 73 6.79 1.96 done in a tim ely fas hion The World Bank Group’s “Safeguard Policy” 34 6.79 1.84 61 7.07 1.75 requirem ents are reas onable The World Bank Group’s conditions on its lending are 48 6.56 2.01 87 6.94 1.91 reas onable The World Bank Group takes decis ions quickly in the 45 6.36 2.29 88 6.43 1.98 Dom inican Republic Working with the World Bank Group increas es the 64 7.86 1.78 105 7.54 1.83 Dom inican Republic's ins titutional capacity Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank 47 7.68 1.97 72 7.76 1.66 Group m akes appropriate us e of them The World Bank Group provides effective 53 7.57 2.08 93 7.75 1.74 im plem entation s upport (i.e., s upervis ion of projects ) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find s olutions that prom ote 55 7.22 1.84 95 7.41 1.75 private public partners hips in the Dom inican Republic? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Currently, do you profes s ionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD When I need inform ation from the World Bank Group I know how to find it (e.g., whom to call, where to reach 69 8.07 1.79 109 7.76 2.03 them , etc.) The World Bank Group’s s ocial m edia channels (e.g., blogs , Facebook, Twitter, YouTube, Flickr) are valuable 36 7.69 2.34 75 7.39 2.14 s ources of inform ation about the ins titution The World Bank Group is res pons ive to m y inform ation 58 8.48 1.58 72 7.94 1.88 reques ts and inquiries 89 World Bank Group Country Opinion Survey 2016: The Dominican Republic Appendix E: Responses to Selected Questions by Year18 *All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents each year will be slightly different from those in FY 2013 appendices. FY 2013 Number of comparable respondents = 239  FY 2016 Number of comparable respondents = 186 By weighting, FY 2013 and FY 2016 have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY2016 FY2013 Office of the President/ Prime Minister/ Minister 5% 5% Office of Parliamentarian 5% 5% Government institutions 25% 25% Local government 10% 10% Bilateral/ Multilateral Agency 10% 10% Civil society 20% 20% Private sector 15% 15% Academia/ Research institute/ Think tank 5% 5% Media 5% 5% A. General Issues Facing the Dominican Republic In general would you say that the Dominican Republic is headed in…?* Percentage of Respondents FY2016 FY2013 The right direction 65.1% 51.9% The wrong direction 23.7% 20.6% Not sure 11.2% 27.6% *Significantly different between FY2016 and FY2013 B. Overall Attitudes toward the World Bank Group year FY 2016 FY 2013 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in the Dominican 184 7.58 1.91 239 6.62 2.05 Republic?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2016 and FY2013 Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic. year FY 2016 FY 2013 N Mean SD N Mean SD Overall, please rate your impression of the effectiveness of the World Bank Group 176 7.34 1.76 213 6.94 1.78 in the Dominican Republic.* (1-Not effective at all, 10-Very effective) *Significantly different between FY2016 and FY2013 18 Only those questions that were asked in the FY 2013 and FY 2016 country opinion surveys, with similar response scales/options, are presented. 90 World Bank Group Country Opinion Survey 2016: The Dominican Republic B. Overall Attitudes toward the World Bank Group (continued) year FY 2016 FY 2013 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s s taff is well prepared (e.g., s kills and knowledge) to help the 176 8.29 1.55 205 8.10 1.73 Dom inican Republic s olve its m os t com plicated developm ent challenges ? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2013 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in developm ent in the 170 6.79 2.04 218 6.97 2.31 Dom inican Republic The World Bank Group’s work is aligned with what I consider the developm ent 167 6.93 2.08 223 6.55 2.02 priorities for the Dom inican Republic To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2016 FY 2013 N Mean SD N Mean SD Responsiveness to needs 146 6.79 2.02 200 6.86 1.93 Flexibility (in terms of the institution’s 136 6.11 1.90 197 6.24 2.13 products and services) Flexibility (in terms of changing country 146 6.61 1.84 198 6.58 1.99 circumstances) Being inclusive 149 6.81 1.87 185 6.50 2.12 Openness (sharing data and other 148 7.75 1.75 203 7.41 1.89 information) Collaboration with the Government* 163 8.01 1.63 219 8.32 1.36 The speed in which it gets things 142 6.04 1.93 accomplished on the ground Ease of access to the people at the World Bank Group who are making decisions 144 7.15 2.17 important to my work Collaboration with civil society 147 7.07 1.97 Staff accessibility 151 7.31 2.03 203 7.09 2.03 Collaboration with other donors and 138 7.20 1.81 160 7.25 1.84 development partners Collaboration with the private sector 129 7.32 1.70 Straightforwardness and honesty 147 7.76 2.00 203 7.65 2.06 Treating clients and stakeholders in the 140 8.02 1.81 208 8.11 1.74 Dominican Republic with respect Being a long-term partner 152 8.25 1.76 *Significantly different between FY2016 and FY2013 91 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic? (1-Not effective at all, 10-Very effective) year FY 2016 FY 2013 N Mean SD N Mean SD Transport infrastructure* 61 6.27 2.08 141 5.19 2.23 Poverty reduction* 123 7.03 2.03 193 6.05 2.13 Equality of opportunity* 109 6.79 2.09 150 5.83 2.31 Job creation/employment* 96 6.15 1.85 167 5.26 1.97 Global/regional trade integration 90 6.91 1.87 158 6.51 2.14 Private sector development 110 7.35 1.85 Financial markets* 93 7.43 1.87 158 6.25 2.04 Urban development 75 6.37 2.21 153 5.82 2.19 Agricultural and rural development 84 6.47 1.92 Mining and extractive industries 73 6.25 2.05 123 5.78 2.16 Tourism 75 6.72 1.83 142 6.31 1.91 Economic growth* 119 7.72 1.85 180 6.97 1.80 Electricity sector 122 7.09 2.06 Information and communications 78 7.15 1.93 156 6.77 1.94 technology Climate change* 86 6.82 1.98 151 6.22 2.06 Disaster risk management 86 7.01 1.93 160 6.58 2.04 Environmental sustainability 85 6.82 1.99 Fiscal policy 102 7.08 2.19 Government effectiveness 125 6.94 2.01 Anti-corruption* 112 6.31 2.22 193 5.29 2.52 Civic engagement and social 104 6.88 2.18 accountability Law and justice 84 6.21 2.26 159 5.64 2.31 Crime and violence* 78 5.71 2.39 141 4.46 2.29 Social protection* 91 6.71 2.27 158 5.85 2.33 Education* 107 7.32 1.96 185 6.57 2.04 Health services 83 6.76 2.01 166 6.59 1.89 Nutrition and food security* 76 6.74 2.30 154 6.10 2.15 Water supply and sanitation 87 6.87 2.07 162 6.53 2.01 Other 5 7.21 3.86 *Significantly different between FY2016 and FY2013 92 World Bank Group Country Opinion Survey 2016: The Dominican Republic C. World Bank Group’s Effectiveness and Results (continued) year FY 2016 FY 2013 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 169 7.18 1.80 222 6.60 1.94 developm ent res ults in the Dom inican Republic?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2016 and FY2013 To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2013 N Mean SD N Mean SD The World Bank Group's financial ins trum ents (i.e., inves tm ent lending, Developm ent Policy Loan, Trus t Funds , 157 6.98 1.73 219 6.34 2.04 Program 4 Res ult, etc.) m eet the needs of the Dom inican Republic* The World Bank Group m eets the Dom inican Republic’s needs for 166 7.45 1.71 215 6.47 2.01 knowledge s ervices (e.g., res earch, analys is , data, technical as s is tance)* *Significantly different between FY2016 and FY2013 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Percentage of Respondents FY2016 FY2013 Weekly 6.9% 5.6% Monthly 23.7% 15.5% A few times a year 57.2% 47.8% Rarely 9.8% 25.0% Never 2.3% 6.0% *Significantly different between FY2016 and FY2013 In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) year FY 2016 FY 2013 N Mean SD N Mean SD Are tim ely 155 7.35 1.82 202 6.99 1.92 Lead to practical s olutions 154 6.92 1.83 Are acces s ible (well written and eas y to 166 7.43 1.93 198 7.27 1.96 unders tand) Are trans lated enough into local language 159 7.86 2.06 192 7.42 2.15 Are adaptable to the Dom inican Republic’s s pecific developm ent 159 7.27 1.76 202 7.16 1.97 challenges and country circum s tances year FY 2016 FY 2013 N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's 170 7.71 1.63 223 7.58 1.90 knowledge work and activities m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the World Bank Group's 166 8.29 1.49 226 8.10 1.51 knowledge work and activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 93 World Bank Group Country Opinion Survey 2016: The Dominican Republic E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2013 N Mean SD N Mean SD The World Bank Group dis burs es funds 112 6.49 2.25 169 6.17 2.52 prom ptly The World Bank Group effectively m onitors and evaluates the projects and 143 7.71 1.76 205 7.50 2.05 program s it s upports The World Bank Group’s approvals and 111 6.79 1.99 164 6.76 2.12 reviews are done in a tim ely fas hion The World Bank Group’s “Safeguard 92 6.93 1.83 145 7.18 2.07 Policy” requirem ents are reas onable The World Bank Group’s conditions on its 124 6.81 1.92 173 6.92 2.15 lending are reas onable The World Bank Group takes decis ions 126 6.40 2.19 quickly in the Dom inican Republic Working with the World Bank Group increas es the Dom inican Republic's 161 7.73 1.77 211 7.62 2.02 ins titutional capacity Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) 121 7.77 1.74 136 7.97 1.67 are adequate, the World Bank Group m akes appropriate us e of them The World Bank Group provides effective im plem entation s upport (i.e., s upervis ion 139 7.72 1.81 176 7.78 1.95 of projects ) G. Communication and Information Sharing Are you aware of the World Bank Group’s Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Percentage of Respondents FY2016 FY2013 Yes 32.1% 32.4% No 67.9% 67.6% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents FY2016 FY2013 Yes 26.9% 26.9% No 73.1% 73.1% Were you able to obtain this information? Percentage of Respondents FY2016 FY2013 Yes 93.1% 84.6% No 6.9% 15.4% Do you use/have you used the World Bank Group website? Percentage of Respondents FY2016 FY2013 Yes 84.7% 81.2% No 15.3% 18.8% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2013 N Mean SD N Mean SD When I need information from the World Bank Group I know how to find it (e.g., 169 7.89 1.86 188 6.90 2.57 whom to call, where to reach them, etc.)* The World Bank Group is responsive to 122 8.02 1.74 141 7.11 2.47 my information requests and inquiries* *Significantly different between FY2016 and FY2013 94 World Bank Group Country Opinion Survey 2016: the Dominican Republic Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Dominican Republic? collaborate/work with the World Bank (Choose no more than TWO) Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, pleas e rate your im pres s ion of the effectivenes s of the World Bank Group in the 7.04 7.72 7.46 6.69 7.38 7.30 7.15 7.56 7.14 7.73 7.47 7.00 Dom inican Republic. Overall the World Bank Group currently plays a relevant 6.50 7.12 6.80 6.15 6.79 6.59 6.43 7.01 6.57 6.95 6.81 6.43 role in developm ent in the Dom inican Republic The World Bank Group’s work is aligned with what I cons ider the developm ent priorities for the Dom inican 6.70 7.26 7.03 6.28 7.02 6.80 6.62 7.24 6.79 7.15 7.02 6.67 Republic Res pons ivenes s to needs 6.40 6.93 6.66 6.35 6.87 6.35 6.22 7.04 6.63 6.61 6.57 6.77 Flexibility (in term s of the ins titution’s products and 5.89 6.30 6.15 5.41 6.21 5.91 5.86 6.28 6.04 6.10 5.94 6.42 s ervices ) Flexibility (in term s of changing country circum s tances ) 6.36 6.58 6.53 5.95 6.76 6.11 6.18 6.76 6.50 6.37 6.41 6.57 Being inclus ive 6.57 7.11 6.91 5.59 7.01 6.46 6.37 7.16 6.54 7.14 6.82 6.62 Opennes s (s haring data and other inform ation) 7.72 7.67 7.69 7.56 7.78 7.56 7.38 7.96 7.65 7.72 7.67 7.68 Collaboration with the Governm ent 7.96 7.87 7.99 7.78 8.07 7.84 7.79 8.13 8.00 7.88 7.96 7.96 The s peed in which it gets things accom plis hed on the 5.72 6.11 5.93 5.50 6.00 5.74 5.68 6.08 5.87 5.91 5.82 6.05 ground Eas e of acces s to the people at the World Bank Group 6.61 7.98 7.34 5.94 7.56 6.72 6.68 7.63 6.87 7.78 7.33 6.80 who are m aking decis ions im portant to m y work Collaboration with civil s ociety 6.78 7.46 7.26 5.58 7.48 6.58 6.59 7.52 6.79 7.54 7.06 7.02 Staff acces s ibility 6.91 7.84 7.45 6.18 7.70 6.75 6.74 7.77 7.05 7.70 7.38 6.98 Collaboration with other donors and developm ent 7.02 7.33 7.22 7.06 7.53 6.84 6.94 7.46 7.05 7.49 7.20 7.21 partners Collaboration with the private s ector 7.01 7.57 7.42 6.18 7.43 7.08 6.97 7.56 7.22 7.37 7.16 7.48 Straightforwardnes s and hones ty 7.63 7.98 7.84 7.23 7.78 7.72 7.47 8.02 7.69 7.89 7.87 7.43 Treating clients and s takeholders in the Dom inican 7.86 8.14 7.97 8.05 8.04 7.91 7.72 8.20 8.01 7.92 8.06 7.74 Republic with res pect Being a long-term partner 8.21 8.26 8.19 8.26 8.27 8.11 8.09 8.31 8.18 8.24 8.23 8.11 To what extent does the World Bank Group’s work help to achieve developm ent res ults in the Dom inican 6.99 7.25 7.14 6.57 7.09 7.04 6.95 7.20 7.05 7.10 7.11 6.96 Republic? The World Bank Group's financial ins trum ents (i.e., inves tm ent lending, Developm ent Policy Loan, Trus t 6.74 7.10 6.94 6.19 6.86 6.83 6.92 6.75 6.76 7.02 6.87 6.79 Funds , Program 4 Res ult, etc.) m eet the needs of the Dom inican Republic The World Bank Group m eets the Dom inican Republic’s needs for knowledge s ervices (e.g., 7.31 7.50 7.46 6.76 7.38 7.37 7.13 7.64 7.34 7.44 7.40 7.32 res earch, analys is , data, technical as s is tance) The World Bank Group's knowledge work and activities are adaptable to the Dom inican Republic’s s pecific 7.15 7.27 7.24 6.85 7.24 7.14 7.04 7.35 7.09 7.37 7.30 6.89 developm ent challenges and country circum s tances Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities 7.63 7.64 7.69 7.32 7.73 7.53 7.33 7.97 7.66 7.60 7.72 7.42 m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the 8.29 8.12 8.27 7.80 8.22 8.19 8.03 8.39 8.24 8.13 8.18 8.28 World Bank Group's knowledge work and activities ? Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank 7.76 7.68 7.77 7.50 7.80 7.67 7.81 7.67 7.68 7.84 7.74 7.75 Group m akes appropriate us e of them The World Bank Group takes decis ions quickly in the 6.43 6.36 6.43 6.54 6.55 6.31 6.22 6.67 6.39 6.54 6.51 6.28 Dom inican Republic Yellow highlight indicates significant difference between Yes and No means. 95 World Bank Group Country Opinion Survey 2016: the Dominican Republic Appendix G: The Dominican Republic FY 2016 Questionnaire World Bank Group Country Survey FY16 – the Dominican Republic The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in the Dominican Republic or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in the Dominican Republic, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in the Dominican Republic. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING THE DOMINICAN REPUBLIC A1. In general would you say that the Dominican Republic is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 96 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in the Dominican Republic. Please identify which of the following you consider the most important development priorities in the Dominican Republic? (Choose no more than THREE) Disaster risk management (planning, financing, 1 Economic growth 16 mitigation) Environmental sustainability (e.g., management of 2 Poverty reduction 17 forest and water resources, improving solid waste management) Equality of opportunity (i.e., equity, gender, social Fiscal policy (i.e., debt sustainability, tax policy, 3 18 inclusion) equity and efficiency of public expenditures) Government effectiveness (i.e., institutional 4 Job creation/employment 19 strengthening and capacity, quality of public services, municipal development) Anti-corruption (e.g., public financial management Global/regional trade integration (e.g., logistics and 5 20 and procurement, open data, legislative and audit connectivity, supply chains) oversight) Private sector development (e.g., investment 6 21 Civic engagement and social accountability climate, innovation, corporate governance) Law and justice (i.e., judiciary system capacity and 7 Financial markets (e.g., access to microfinance) 22 efficiency) Crime and violence (e.g., urban design to mitigate 8 Urban development 23 crime, youth programs) Agricultural and rural development (e.g., irrigation, 9 dam safety, improving product quality, linking 24 Social protection (i.e., social safety nets, pensions) farmers to markets) Mining and extractive industries (transparency, 10 25 Education (quality and access) regulation, cadaster, standards) Health services (quality and access, including 11 Tourism 26 maternal and child health) 12 Transport infrastructure (e.g., roads, bridges, ports) 27 Nutrition and food security Electricity sector (reducing losses, improving service Water supply and sanitation (equitable access and 13 quality, upgrading sector management, investing in 28 quality of services) renewables) Information and communications technology 14 29 Other (please specify:________________________) (ensuring national coverage and affordability) 15 Climate change (mitigation and adaptation) 97 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Dominican Republic? (Choose no more than THREE) Disaster risk management (planning, financing, 1 15 Economic growth mitigation) Equality of opportunity (i.e., equity, gender, Environmental sustainability (e.g., management of forest 2 16 social inclusion) and water resources, improving solid waste management) Crime and violence (e.g., urban design to Fiscal policy (i.e., debt sustainability, tax policy, equity and 3 17 mitigate crime, youth programs) efficiency of public expenditures) Government effectiveness (i.e., institutional Global/regional trade integration (e.g., logistics 4 18 strengthening and capacity, quality of public services, and connectivity, supply chains) municipal development) Private sector development (e.g., investment Anti-corruption (e.g., public financial management and 5 19 climate, innovation, corporate governance) procurement, open data, legislative and audit oversight) 6 Financial markets (e.g., access to microfinance) 20 Civic engagement and social accountability Law and justice (i.e., judiciary system capacity and 7 Urban development 21 efficiency) Agricultural and rural development (e.g., 8 irrigation, dam safety, improving product 22 Job creation/employment quality, linking farmers to markets) Mining and extractive industries (transparency, 9 23 Social protection (i.e., social safety nets, pensions) regulation, cadaster, standards) 10 Tourism 24 Education (quality and access) Transport infrastructure (e.g., roads, bridges, Health services (quality and access, including maternal 11 25 ports) and child health) Electricity sector (reducing losses, improving service 12 Nutrition and food security 26 quality, upgrading sector management, investing in renewables) Information and communications technology Water supply and sanitation (equitable access and quality 13 27 (ensuring national coverage and affordability) of services) 14 Climate change (mitigation and adaptation) 28 Other (please specify:________________________) 98 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and enhanced well- being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Dominican Republic? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 More reliable judicial system 16 More reliable electricity services 17 Greater citizen security 18 Stronger institutions and rule of law 19 Better governance and transparency, less corruption 20 Resolving the problem of lack of documentation to recognize citizen rights for all Dominicans 21 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in the Dominican Republic? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 99 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in the Dominican Republic? Not familiar Extremely familiar at all B1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B4 European Investment Bank (EIB/BEI) 1 2 3 4 5 6 7 8 9 10 Overall, please rate your impression of the effectiveness of these organizations in the Dominican Republic. Not effective Extremely Don't at all effective know B5 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B6 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B7 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B8 European Investment Bank (EIB/BEI) 1 2 3 4 5 6 7 8 9 10 B9. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help the Dominican Republic solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 100 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. When thinking about how the World Bank Group can have the most impact on development results in the Dominican Republic, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Dominican Republic? (Choose no more than THREE) Water supply and sanitation (equitable access Disaster risk management (planning, financing, 1 16 and quality of services) mitigation) Environmental sustainability (e.g., management of 2 Poverty reduction 17 forest and water resources, improving solid waste management) Equality of opportunity (i.e., equity, gender, Fiscal policy (i.e., debt sustainability, tax policy, equity 3 18 social inclusion) and efficiency of public expenditures) Government effectiveness (i.e., institutional 4 Job creation/employment 19 strengthening and capacity, quality of public services, municipal development) Anti-corruption (e.g., public financial management and Global/regional trade integration (e.g., logistics 5 20 procurement, open data, legislative and audit and connectivity, supply chains) oversight) Private sector development (e.g., investment 6 21 Financial markets (e.g., access to microfinance) climate, innovation, corporate governance) Law and justice (i.e., judiciary system capacity and 7 Civic engagement and social accountability 22 efficiency) Crime and violence (e.g., urban design to mitigate 8 Urban development 23 crime, youth programs) Agricultural and rural development (e.g., 9 irrigation, dam safety, improving product 24 Social protection (i.e., social safety nets, pensions) quality, linking farmers to markets) Mining and extractive industries (transparency, 10 25 Education (quality and access) regulation, cadaster, standards) Health services (quality and access, including maternal 11 Tourism 26 and child health) Transport infrastructure (e.g., roads, bridges, 12 27 Nutrition and food security ports) Electricity sector (reducing losses, improving 13 service quality, upgrading sector management, 28 Economic growth investing in renewables) Information and communications technology 14 29 Other (please specify:________________________) (ensuring national coverage and affordability) 15 Climate change (mitigation and adaptation) 101 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in the Dominican Republic? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/Facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B12. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Dominican Republic? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in the Dominican Republic 17 Budget ceilings do not allow for timely implementation of projects 18 Other (please specify): __________________________________________________ 19 Don’t know 102 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B13. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in the Dominican Republic? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B14. To what extent do you believe that the World Bank Group’s work and support help the poorest in the Dominican Republic? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in the Dominican Republic? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B15 relevant role in development in the Dominican 1 2 3 4 5 6 7 8 9 10  Republic The World Bank Group’s work is aligned with what I B16 consider the development priorities for the 1 2 3 4 5 6 7 8 9 10  Dominican Republic 103 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in the Dominican Republic, in terms of each of the following? To no To a very Don't degree at significant know all degree B17 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B18 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B19 1 2 3 4 5 6 7 8 9 10  circumstances) B20 Being inclusive 1 2 3 4 5 6 7 8 9 10  B21 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B23 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B24 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B25 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B26 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B27 1 2 3 4 5 6 7 8 9 10  partners B28 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B29 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in the Dominican B30 1 2 3 4 5 6 7 8 9 10  Republic with respect B31 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B32. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 104 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in the Dominican Republic? Not important Very Don't at all important know 1 Transport infrastructure (e.g., roads, bridges, ports) 1 2 3 4 5 6 7 8 9 10  2 Poverty reduction 1 2 3 4 5 6 7 8 9 10  Equality of opportunity (i.e., equity, gender, social 3 1 2 3 4 5 6 7 8 9 10  inclusion) 4 Job creation/employment 1 2 3 4 5 6 7 8 9 10  Global/regional trade integration (e.g., logistics and 5 1 2 3 4 5 6 7 8 9 10  connectivity, supply chains) Private sector development (e.g., investment climate, 6 1 2 3 4 5 6 7 8 9 10  innovation, corporate governance) 7 Financial markets (e.g., access to microfinance) 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  Agricultural and rural development (e.g., irrigation, dam 9 safety, improving product quality, linking farmers to 1 2 3 4 5 6 7 8 9 10  markets) Mining and extractive industries (transparency, regulation, 10 1 2 3 4 5 6 7 8 9 10  cadaster, standards) 11 Tourism 1 2 3 4 5 6 7 8 9 10  12 Economic growth 1 2 3 4 5 6 7 8 9 10  Electricity sector (reducing losses, improving service 13 quality, upgrading sector management, investing in 1 2 3 4 5 6 7 8 9 10  renewables) Information and communications technology (ensuring 14 1 2 3 4 5 6 7 8 9 10  national coverage and affordability) 15 Climate change (mitigation and adaptation) 1 2 3 4 5 6 7 8 9 10  16 Disaster risk management (planning, financing, mitigation) 1 2 3 4 5 6 7 8 9 10  Environmental sustainability (e.g., management of forest 17 1 2 3 4 5 6 7 8 9 10  and water resources, improving solid waste management) Fiscal policy (i.e., debt sustainability, tax policy, equity and 18 1 2 3 4 5 6 7 8 9 10  efficiency of public expenditures) Government effectiveness (i.e., institutional strengthening 19 and capacity, quality of public services, municipal 1 2 3 4 5 6 7 8 9 10  development) Anti-corruption (e.g., public financial management and 20 1 2 3 4 5 6 7 8 9 10  procurement, open data, legislative and audit oversight) 21 Civic engagement and social accountability 1 2 3 4 5 6 7 8 9 10  Law and justice (i.e., judiciary system capacity and 22 1 2 3 4 5 6 7 8 9 10  efficiency) Crime and violence (e.g., urban design to mitigate crime, 23 1 2 3 4 5 6 7 8 9 10  youth programs) 24 Social protection (i.e., social safety nets, pensions) 1 2 3 4 5 6 7 8 9 10  25 Education (quality and access) 1 2 3 4 5 6 7 8 9 10  Health services (quality and access, including maternal and 26 1 2 3 4 5 6 7 8 9 10  child health) 27 Nutrition and food security 1 2 3 4 5 6 7 8 9 10  Water supply and sanitation (equitable access and quality 28 1 2 3 4 5 6 7 8 9 10  of services) 29 Other (please specify:________________________) 1 2 3 4 5 6 7 8 9 10  105 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Dominican Republic? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Transport infrastructure (e.g., roads, bridges, ports) 1 2 3 4 5 6 7 8 9 10  2 Poverty reduction 1 2 3 4 5 6 7 8 9 10  Equality of opportunity (i.e., equity, gender, social 3 1 2 3 4 5 6 7 8 9 10  inclusion) 4 Job creation/employment 1 2 3 4 5 6 7 8 9 10  Global/regional trade integration (e.g., logistics and 5 1 2 3 4 5 6 7 8 9 10  connectivity, supply chains) Private sector development (e.g., investment climate, 6 1 2 3 4 5 6 7 8 9 10  innovation, corporate governance) 7 Financial markets (e.g., access to microfinance) 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  Agricultural and rural development (e.g., irrigation, dam 9 safety, improving product quality, linking farmers to 1 2 3 4 5 6 7 8 9 10  markets) Mining and extractive industries (transparency, regulation, 10 1 2 3 4 5 6 7 8 9 10  cadaster, standards) 11 Tourism 1 2 3 4 5 6 7 8 9 10  12 Economic growth 1 2 3 4 5 6 7 8 9 10  Electricity sector (reducing losses, improving service 13 quality, upgrading sector management, investing in 1 2 3 4 5 6 7 8 9 10  renewables) Information and communications technology (ensuring 14 1 2 3 4 5 6 7 8 9 10  national coverage and affordability) 15 Climate change (mitigation and adaptation) 1 2 3 4 5 6 7 8 9 10  16 Disaster risk management (planning, financing, mitigation) 1 2 3 4 5 6 7 8 9 10  Environmental sustainability (e.g., management of forest 17 1 2 3 4 5 6 7 8 9 10  and water resources, improving solid waste management) Fiscal policy (i.e., debt sustainability, tax policy, equity and 18 1 2 3 4 5 6 7 8 9 10  efficiency of public expenditures) Government effectiveness (i.e., institutional strengthening 19 and capacity, quality of public services, municipal 1 2 3 4 5 6 7 8 9 10  development) Anti-corruption (e.g., public financial management and 20 1 2 3 4 5 6 7 8 9 10  procurement, open data, legislative and audit oversight) 21 Civic engagement and social accountability 1 2 3 4 5 6 7 8 9 10  Law and justice (i.e., judiciary system capacity and 22 1 2 3 4 5 6 7 8 9 10  efficiency) Crime and violence (e.g., urban design to mitigate crime, 23 1 2 3 4 5 6 7 8 9 10  youth programs) 24 Social protection (i.e., social safety nets, pensions) 1 2 3 4 5 6 7 8 9 10  25 Education (quality and access) 1 2 3 4 5 6 7 8 9 10  Health services (quality and access, including maternal and 26 1 2 3 4 5 6 7 8 9 10  child health) 27 Nutrition and food security 1 2 3 4 5 6 7 8 9 10  Water supply and sanitation (equitable access and quality 28 1 2 3 4 5 6 7 8 9 10  of services) 29 Other (please specify:________________________) 1 2 3 4 5 6 7 8 9 10  106 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in the Dominican Republic? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree To what extent do you agree with the following statements about the World Bank Group in the Dominican Republic? Strongly Strongly Don't disagree agree know The World Bank Group's financial instruments (i.e., investment lending, C4 Development Policy Loan, Trust Funds, 1 2 3 4 5 6 7 8 9 10  Program 4 Result, etc.) meet the needs of the Dominican Republic The World Bank Group meets the Dominican Republic’s needs for knowledge services C5 1 2 3 4 5 6 7 8 9 10  (e.g., research, analysis, data, technical assistance) C6. To what extent do you believe that the Dominican Republic received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in the Dominican Republic? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 107 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In the Dominican Republic, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree at To a very Don't all significant degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  D3 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D4 1 2 3 4 5 6 7 8 9 10  understand) D5 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to the Dominican Republic’s D6 specific development challenges and 1 2 3 4 5 6 7 8 9 10  country circumstances D7. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at Very significant Don't know all D8. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 108 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in the Dominican Republic Working with the World Bank Group E7 increases the Dominican Republic's 1 2 3 4 5 6 7 8 9 10  institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, E8 1 2 3 4 5 6 7 8 9 10  the World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in the Dominican Republic? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in the Dominican Republic? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 the Dominican Republic The World Bank Group is not sufficiently selective in the Dominican Republic, and it is involved in too many 2 areas of development. The World Bank Group is too selective in the Dominican Republic, and it is not involved in enough areas of 3 development 4 Don’t know 109 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION F: RECENT TRENDS AND THE FUTURE ROLE OF THE WORLD BANK GROUP IN THE DOMINICAN REPUBLIC F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in the Dominican Republic? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on the Dominican Republic’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government (i.e., the private sector and civil society) 6 Provide more capacity building in the country 7 Improve the quality of its experts as related to the Dominican Republic’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local, or municipal level) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Increase availability of Reimbursable Advisory Services (RAS) 13 Be more flexible in its response to country circumstances 14 Coordinate more closely with other donors 15 Promote local multi-stakeholder participation (coalition building) Increase knowledge sharing and learning activities (e.g., South-South exchanges, online courses and 16 products, conferences) 17 Promote more cross-cutting, multi-sectoral solutions to problems 18 Increase the number of World Bank Group technical specialists in the Dominican Republic country office 19 Share more global experiences and international benchmarking to inform local policy decisions 20 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in the Dominican Republic, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in the Dominican Republic? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for the Dominican Republic 6 Don’t know 110 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in the Dominican Republic? (Choose no more than TWO) Social media (e.g., Facebook, blogs, Twitter, 1 6 International television YouTube, Flickr) 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Periodicals 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., Facebook, blogs, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s 3 7 e-Newsletters seminars/workshops/conferences World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G8 Yes No Twitter, YouTube, and Flickr)? Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know When I need information from the World Bank Group I G9 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group’s social media channels (e.g., G10 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution The World Bank Group is responsive to my information G11 1 2 3 4 5 6 7 8 9 10  requests and inquiries 111 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., 3 Office of Parliamentarian 13 Regulatory Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No 112 World Bank Group Country Opinion Survey 2016: the Dominican Republic SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in the Dominican Republic? (Select only ONE response) 1 The World Bank (IBRD/IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in the Dominican Republic? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in the Dominican Republic? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Santo Domingo 2 North/Cibao 3 South/Southwest 4 East Thank you for completing the survey! 113