The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) Public Administration Modernization Project (P162904) MIDDLE EAST AND NORTH AFRICA | Djibouti | Governance Global Practice | IBRD/IDA | Investment Project Financing | FY 2018 | Seq No: 3 | ARCHIVED on 15-Jan-2020 | ISR39641 | Implementing Agencies: The Republic of Djibouti, Secrétariat Général du Gouvernement Key Dates Key Project Dates Bank Approval Date: 25-Apr-2018 Effectiveness Date: 07-Sep-2018 Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 30-Oct-2022 Revised Closing Date: 30-Oct-2022 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The PDO is to enable access to e-government and promote efficiency of selected revenue administration services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Strengthening e-government foundation and institutional building:(Cost $9.50 M) Tax and Customs Modernization:(Cost $4.50 M) Project Management:(Cost $1.00 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions Project implementation is proceeding relatively well. The disbursement rate stands now at 18 percent up from 8 percent recorded during the last supervision mission in April. With the finalization of major activities including the development and deployment of the national Public Key Infrastructures (PKI) system and the Customs Information Management System (Sydonia World) upgrade, both scheduled for delivery by the end of February 2020, the disbursement rate will sensibly increase. Many other key activities are under implementation. These include: (i) recruitment of a firm for the development of a new Tax Administration Information System; (iii) recruitment of IT consultants assisting the development of the e- government platform; (iv) drafting of ToR for strengthening of the legal and institutional frameworks required to underpin the establishment of secure and credible e-ID system; and (v) launch of procurement for all activities related to the institutional strengthening component, including the Court of Accounts, the Anti-Corruption Agency, and the Citizen Service Center. 1/15/2020 Page 1 of 6 The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Substantial Substantial Macroeconomic Moderate Moderate Moderate Sector Strategies and Policies Substantial Substantial Substantial Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Sustainability Moderate Moderate Moderate Fiduciary Substantial Substantial Substantial Environment and Social Moderate Moderate Moderate Stakeholders Moderate Moderate Moderate Other Moderate Moderate Moderate Overall Moderate Moderate Moderate Results PDO Indicators by Objectives / Outcomes Enable access to e-government IN00776298 ►Percentage of population with unique ID (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 50.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776311 Percentage of women with unique ID (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 50.00 Date 30-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 1/15/2020 Page 2 of 6 The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) Promote efficiency of selected revenue administration services IN00776299 ►Percentage increase of VAT collection (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 12.00 Date 31-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776300 ►Time taken to clear Customs (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 8.00 0.00 0.00 6.00 Date 31-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 Intermediate Results Indicators by Components Strengthening e-government foundation and institutional building IN00776312 ►Percentage of Citizen Service Center users satisfied with provided e-services (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776315 Percentage of women CSC users satisfied with provided e-services (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776316 ►Number of systems connected to the Government's interoperable platform (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 10.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776318 ►Citizens involved in the design and delivery of e-services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 300.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 1/15/2020 Page 3 of 6 The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) IN00776321 Number of women involved in the design and delivery of e-services (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776322 ►Number of e-ID cards issued (Number (Thousand), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 200.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776323 Number of e-ID cards issued to women (Number (Thousand), Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776324 ►Percentage increase of transactions intiated per Citizen Service Center (CSC) per year (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 15.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 Tax and Customs Modernization IN00776313 ►Time to obtain a VAT refund (Weeks, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 50.00 50.00 50.00 30.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776314 ►Upgrade of the Customs Administration Information System (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776317 ►New Tax Administration Information System deployed (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes 1/15/2020 Page 4 of 6 The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776319 ►Share of customs declaration filed electronically (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 20.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 IN00776320 ►Share of tax returns filed electronically (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 20.00 Date 29-Dec-2017 04-Apr-2019 04-Apr-2019 30-Jun-2022 Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P162904 IDA-62270 Effective USD 15.00 15.00 0.00 2.59 11.75 18% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P162904 IDA-62270 Effective 25-Apr-2018 10-May-2018 07-Sep-2018 30-Oct-2022 30-Oct-2022 Cumulative Disbursements 1/15/2020 Page 5 of 6 The World Bank Implementation Status & Results Report Public Administration Modernization Project (P162904) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 1/15/2020 Page 6 of 6