The Compliance Advisor Ombudsman (CAO) is an independent post that reports directly to the President of the World Bank Group. Its mandate is twofold: first to help the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) address in a manner that is fair, objective, and constructive complaints made by people who have been or may be affected by projects in which the IFC and MIGA play a role; and, second, to enhance...
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The office of the Compliance Advisor Ombudsman (CAO) 2003-2004 annual report : The office of the Compliance Advisor/Ombudsman (CAO) 2003-2004 annual report (English). Washington, DC: World Bank. http://documents.worldbank.org/curated/en/204881468332691582