The World Development Report (WDR) 2004 builds an analytical, and practical framework for using resources, whether internal or external, more effectively by making services work for poor people. The focus is on those services that have the most direct link with human development - education, health, water, sanitation, and electricity. This presents an enormous challenge, because making services work for the poor involves changing, not only service...
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World Development Report 2004 : Making services work for poor people - Overview : Informe sobre el desarrollo mundial 2004 : servicios para los pobres - panorama general (Spanish). World Development Report|World Development Indicators Washington, DC : World Bank Group. http://documents.worldbank.org/curated/en/830481468139518544