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Guide to Training - Setting the Standard for the Design, Delivery, and Evaluation of Learning Programs in Emerging Markets (anglais)

It is critical for all training professionals to maintain a strong relationship with the client throughout the entirety of a project. That is why Partnering with Clients lies at the center of the competency wheel, touching all phases of the project lifecycle. The Partnering with Clients competency has five sub-competencies: Demonstrate Awareness of Client Organization, Support Clients in Making Effective Choices, Develop Agreements with Clients, Manage...
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