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Estonia - Evaluating the influence of local service quality monitoring on citizens and public officials Key findings from an empirical study (anglais)

Through the Open Government Partnership, Estonia’s central government have worked with civil society to create a ‘policy dashboard’, known as the Minuomavalitsus dashboard, that compares levels of service delivery across 79 Estonian local governments (LGs) on an annual basis. It scores each LG along 20 dimensions of local public service delivery, ranging from broadly defined governance to more specific areas like libraries, using more than 300 sub-indicators...
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INFORMATION

  • 2024/03/31

  • Rapport

  • AUS0003357

  • 1

  • Europe,

  • Europe et Asie centrale,

  • 2024/05/01

  • Disclosed

  • Estonia - Evaluating the influence of local service quality monitoring on citizens and public officials Key findings from an empirical study

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