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Tech Savvy : Advancing GovTech Reforms in Public Administration (anglais)

GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s information and communications technology (ICT) projects do not deliver on their promise, and the public sector has a history of projects falling short of expectations, going over time and budget and taking years to deliver on their potential. There...
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