Côte d’Ivoire is the largest Digital financial services (DFS) market in the West African economic and monetary union. Côte d’Ivoire has a high level of inactive DFS accounts that have not been used for over 90 days. While there are wide differences between providers, data indicates that even under the best case scenario almost 50 percent of the total number of registered DFS clients are inactive. To investigate the causes of inactivity and learn how...
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INFORMATION
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2018/01/01
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Document de travail
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128222
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1
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1
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2018/07/11
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Disclosed
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The mobile banking customer that isn’t : drivers of digital financial services inactivity in Cote d’Ivoire
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mobile money
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