Financial consumer protection sets clear
rules of conduct for financial firms regarding their retail
customers. It aims to ensure that consumers: 1) receive
information to allow them to make informed decisions, 2) are
not subject to unfair or deceptive practices, and 3) have
access to recourse mechanisms to resolve disputes.
Complementary financial literacy initiatives are aimed at
giving consumers the knowledge and skills to understand the
...
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INFORMATION
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2013/12/01
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Document de travail
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70157
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1
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1
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2019/07/23
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Disclosed
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Good Practices for Financial Consumer Protection
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