The purpose of this study was to determine the impact of the Communication as Power workshop on the participants and their staffs. The Communication as Power course is one of the two-day workshops instituted by the Bank under the Action Learning paradigm adopted by the Learning Board in the spring of 2001. These workshops bring peers together to participate in small groups focused on a particular topic. By utilizing scenarios based on real Bank activities...
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INFORMATION
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2003/03/01
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Document de travail (série numérotée)
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31231
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1
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1
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2010/07/01
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Impact evaluation of communication as power : listening, inquiring, feedback
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skill need
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