How do inexperienced consumers learn to use a new financial technology? This paper presents results from a field experiment that introduced payroll accounts in a population of largely unbanked factory workers in Bangladesh. In the experiment, workers in a treatment group received monthly wage payments into a bank or mobile money account while workers in a control group continued to receive wages in cash, with a subset also receiving an account without...
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INFORMATION
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2020/12/31
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Document de travail de recherche sur les politiques
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WPS9495
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1
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1
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2020/12/14
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Disclosed
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Learning to Navigate a New Financial Technology : Evidence from Payroll Accounts
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payroll accounts