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Indonesia - Long-term generasi qualitative study : Indonesia - Long-term Generasi qualitative study (anglais)

The qualitative findings in these three areas can be summarized as follows. First, Generasi facilitators were found to have technical knowledge about health and education issues, experience in mobilizing communities around basic social service delivery, and creative problem-solving skills. They maintain communication and cooperation with a variety of actors in the community and at different levels of government to assess community needs and address problems. Generasi facilitators were found to be better informed than Village Law1 facilitators about their roles and responsibilities as well as the technical aspects of their jobs, and were better integrated into the areas in which they work. Second, the fieldwork revealed that many facilitators and beneficiaries interpret community participation as attending meanings and utilizing services, which fails to advance the program’s goal of empowering communities to plan, implement, and monitor the delivery of basic services and influence village governance. Third, the study found that while facilitators at all levels were aware of the 12 health and education related targeted indicators, few understood how they related to the performance bonuses. Public accountability appears to serve as a more important motivation to achieve the targets: village leaders wish to avoid the embarrassment of reporting at inter-village meetings that they failed to meet them. The study found that Generasi has had a significant impact on village governance, but not on the delivery of sector-based service providers. Several program actors have taken on important roles in their communities, which has helped embed Generasi-style consultation and implementation approaches in village planning processes and encouraged villages to allocate funds for health and education in their budgets. Yet there have been fewer contacts with (or advocacy efforts targeted at) service providers, which may explain the program’s uneven impact.

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