This article notes that at the end of 2000, the government of Argentina (specifically the Subsecretar?a de Gesti?n P?blica, or the Sub-secretary of Public Management) initiated a program of state modernization with the support of the World Bank. This operation featured a key component around results based management systems, specifically the creation of a Programa Cartas Compromiso, or Citizen Charter Program (CCP). The CCP seeks a new relationship...
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INFORMATION
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2004/02/01
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Fiche
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28440
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1
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2010/07/01
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Argentina's cartas compromiso strengthening the role of civil society for more accountable public services
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public service agency
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