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Accountabiliy, the last mile on the route to quality service delivery : evidence from Jordanian schools and primary health centers (anglais)

In many developing countries, governments have invested substantial resources in the provision of basic services such as healthcare and education. These investments frequently yield minimal improvements in student learning and health outcomes, however. Promoting adequate provider effort necessitates accountability, including effective within-facility accountability is the focus of this report. Within the accountability framework, the role of supervisors...
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