The challenge of reducing non-revenue water (NRW) in developing countries - how the private sector can help : a look at performance-based service contracting (anglais)

This study explains that one of the major issues affecting water utilities in the developing world is the considerable difference between the amount of water put into the distribution system and the amount of water billed to consumers (also called "non-revenue water" [NRW]). High levels of NRW reflect huge volumes of water being lost through leaks, not being invoiced to customers, or both. It seriously affects the financial viability of water utilities...
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