Matching reforms to institutional realities : a framework for assessing social service delivery reform strategies in developing countries (anglais)

The paper is based on the premise that effective institutional reforms for service delivery require a carefully-considered institutional "fitting" process as opposed to transplantation of "international best practices." The paper asks how the specific institutional contexts of a given country limit options for service delivery reforms, and therefore how a feasible set of reform options may vary systematically across countries.
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