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Those who leave and those who don't join : Insights from East African microfinance institutions (arabe)

The present products of microfinance institutions (MFIs) in East Africa explain the high rates of dropout and low outreach. The industry has adopted a small number of very similar imported ideas without adequate local experimentation and understanding of the financial service preferences of the clients. The "MicroSave-Africa" study highlights the importance of designing more flexible, demand-driven products to address the financial service needs of...
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