Financial consumer protection sets clear rules of conduct for financial firms regarding their retail customers. It aims to ensure that consumers: 1) receive information to allow them to make informed decisions, 2) are not subject to unfair or deceptive practices, and 3) have access to recourse mechanisms to resolve disputes. Complementary financial literacy initiatives are aimed at giving consumers the knowledge and skills to understand the risks...
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INFORMATION
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2017/01/01
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Document de travail
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70157
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1
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1
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2017/05/03
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Disclosed
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Buenas prácticas para la protección al consumidor financiero
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