This paper is intended to guide those who wish to undertake the Public Expenditure Tracking Surveys/Quantitative Service Delivery Surveys (PETS/QSDS). The paper is organized as follows. Section 2 outlines the motivation for developing PETS and QSDS, namely the persistent failure to observe close relationships between public sector spending and outcomes. Section 3 discusses general features of public service agencies that provide public services and...
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INFORMATION
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2002/06/01
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Document de travail
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30342
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1
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1
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2010/07/01
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Survey tools for assessing service delivery
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development research group
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