In 2016, South Indian Bank (SIB), a mid-sized private bank (currently third largest in southern India), looked to transform its retail and small and medium enterprise businesses (SMEs). SIB’s transformation strategy focused on improving its digital channels and processes in order to drive customer engagement and mobilize deposits. To better ensure successful implementation of this strategy, SIB partnered with International Finance Corporation (IFC)...
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INFORMATION
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2021/03/15
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Rapport
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157365
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1
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1
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2021/03/15
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Disclosed
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Digital Transformation : The Case of South Indian Bank
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real time gross settlement