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Citizen engagement in water : brief for task teams (anglais)

Citizen engagement is essential for all five business lines of the Water Global Practice. To achieve a water-secure world for all, it is important to make service providers accountable to customers, ensure infrastructure is built in consultation with the community, and work to improve customer satisfaction with resource allocation and overall development process. By giving voice to excluded groups, e.g. women or ethnic minorities, citizen engagement...
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