Municipal citizen service centers in Southeastern Europe : survey results on success factors, challenges, and the human rights approach of municipal one-stop shops in the Western Balkans (anglais)

anglais

1W-Effective Citizen Service Centers and Human Rights: Mutually Reinforcing Dynamics -- P157228

FY17 - Public Administration

FY17 - Public Administration,FY17 - E-Government, incl. e-services,FY17 - Municipal Institution Building,FY17 - Administrative and Civil Service Reform

FY17 - Other Public Administration,FY17 - Sub-National Government,FY17 - Central Government (Central Agencies)

TF0A1004-Nordic Trust Fund

Citizen Service Centers,Disability,Human Rights,Information and Communication Technologies,Public Service Delivery,

Administrations de facto, Gouvernement démocratique, Handicap, Économie et financement du développement d’institutions publiques, Droits de l’homme, Technologie de l'information, Réforme de l’administration et de la fonction publique, Réforme de l’administration et de la fonction publique, Protection et assistance sociales,

Social ECA (SCASO)

Final

Citizen service centers brief|no. 6;

Internal Product