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Mayor’s Toolkit to Help Build Trust with Communities During COVID-19 and Beyond (anglais)

The COVID-19 pandemic is laying bare that cities are at the forefront of this crisis. The myriad decisions facing local government are non-stop, and with an almost immediate need to fulfill information demands on what actions are being taken to mitigate the impact of the outbreak on citizens. COVID-19 crisis communication is a key piece in the response plan for cities to ensure that the public clearly understands, trusts, and follows guidelines and...
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