Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible improvements in people’s lives. The advent and availability of new technologies provide new opportunities to reach citizens, aggregate their ‘voice’ and demand, help governments respond, and partner with citizens to find and implement solutions collectively...
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INFORMATION
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2020/06/01
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Document de travail
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144562
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1
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1
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2020/07/09
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Disclosed
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Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar
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recurrent costs for maintenance