Redress procedures are important for basic fairness. In addition, they can help address principal-agent problems in the implementation of social policies and provide information to policy makers regarding policy design. To function effectively, a system of redress requires a well-designed and inter-linked supply of redress procedures as well as, especially if rights consciousness is not well-developed in a society, a set of organizations that stimulate...
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INFORMATION
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2011/06/01
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Document de travail de recherche sur les politiques
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WPS5699
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1
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1
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2011/06/01
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Disclosed
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Redressing grievances and complaints regarding basic service delivery
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Municipal Corporation of Greater Mumbai
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