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CSR in the tourism industry? The status of and potential for certification, codes of conduct and guidelines (anglais)

The objective of this study was to assess whether the development of national certification schemes may help countries to a) address expectations of tourists, investors and supply chain actors such as tour operators and travel agencies, b) ensure the sustainable development of their tourism industry, c) ensure a localization of the corporate social responsibility (CSR) agenda by guaranteeing that certification standards are developed in accordance...
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