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  • Embedding social performance management in financial service delivery (anglais)

    After decades of growth and experimentation, financial service providers (FSPs) have learned that to achieve financial inclusion and generate benefits for lower-income clients, one must be customer-centric...

    Type de document: Fiche Numéro du rapport: 90950 Date du document: 1 mai 2014 Mode de publication: Disclosed Auteur: Koning,Antonique M.




  • Greenfield MFIs in Sub-Saharan Africa : a business model for advancing access to finance (anglais)

    Sub-Saharan Africa (SSA) has the lowest level of access to finance of any region in the world, with an average banked population of only 24 percent (Findex 2012). The region's banking systems are small...

    Type de document: Document de travail (série numérotée) Numéro du rapport: 67997 Date du document: 1 février 2014 Mode de publication: Disclosed Auteur: Flaming,Mark Wayne,Earne,Julie Fawn,Jansson,Tor F.,Koning,Antonique M.,Gourdon,Julien

  • The role of funders in responsible finance (anglais)

    Most donors and investors supporting financial inclusion do so with an aspiration to improve poor people’s lives. In recent years, the movement toward responsible finance has shaped the industry’s belief...

    Type de document: Fiche Numéro du rapport: 95386 Date du document: 1 octobre 2011 Mode de publication: Disclosed Auteur: Koning,Antonique M.,Mckee,Katharine



  • Responsible finance : putting principles to work (anglais)

    Early microfinance pioneers created the sector with the aspiration to improve poor people's lives. There were huge swathes of 'white space' where low-income households had little or no access to formal...

    Type de document: Fiche Numéro du rapport: 64993 Date du document: 1 septembre 2011 Mode de publication: Disclosed Auteur: Mckee,Katharine,Lahaye,Estelle Marie,Koning,Antonique M.


  • Responsible finance : putting principles to work (arabe)

    Early microfinance pioneers created the sector with the aspiration to improve poor people's lives. There were huge swathes of 'white space' where low-income households had little or no access to formal...

    Type de document: Fiche Numéro du rapport: 64993 Date du document: 1 septembre 2011 Mode de publication: Disclosed Auteur: Mckee,Katharine,Lahaye,Estelle Marie,Koning,Antonique M.

  • Implementing the client protection principles : a technical guide for investors (anglais)

    This guide continues to be a ‘living’ document that will be updated as practice evolves. Investors are strongly encouraged to provide feedback on how to improve this guide and to share additional material...

    Type de document: Document de travail Numéro du rapport: 95976 Date du document: 1 novembre 2010 Mode de publication: Disclosed Auteur: Forster,Sarah Jacqueline,Lahaye,Estelle Marie,Clark,Heather Anne,Koning,Antonique M.,McKee, Kate