Documents et rapports
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Global review of grievance redress mechanisms in World Bank projects (anglais)
Effectively addressing grievances from people impacted by World Bank projects is a core component of managing operational risk and improving a project’s results. Grievance redress mechanisms (GRMs) can...
Type de document: Document de travail Numéro du rapport: 90388 Date du document: 1 janvier 2014 Mode de publication: Disclosed Auteur: Brown,Marie Ewens,Jenkins,Bruce,Leon,Patricia,Seyedian,Aaron,Inamdar,Amar A.
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Strategic framework for mainstreaming citizen engagement in World Bank Group operations : engaging with citizens for improved results (anglais)
The objective of this strategic framework is to mainstream citizen engagement in World Bank Group (WBG)-supported policies, programs, projects, and advisory services and analytics to improve their development...
Type de document: Document de travail Numéro du rapport: 92957 Date du document: 1 janvier 2014 Mode de publication: Disclosed Auteur: Hamad,Qays,Hernandez Uriz,Zenaida,Mahmood,Syed Akhtar,Manroth,Astrid,Masud,Harika,Peixoto,Tiago Carneiro,Rebolledo Dellepiane,Miguel Angel,Seyedian,Aaron,Zakhour,Jad Karim