Ratings for Demand for Good Governance Project were as follows: outcome was moderately satisfactory, risk to development outcome was moderate, Bank performance was moderately satisfactory, and Borrower...
The Demand for Good Governance Project for Cambodia received a moderately satisfactory outcome rating with substantial risk to development outcome. Both the Bank and Borrower received moderately satisfactory...
Providing transparent services through a local Citizen Service Center mechanism requires process re-engineering and the development of new management systems. This learning note describes the various systems...
Beneficiary and third party monitoring of government services is new to Cambodia, but recent efforts at the district level have paved the way for local NGOs to venture into this field successfully. As...
Citizen outreach is a key part of the one window service office (OWSO) initiative in Cambodia. OWSO offices in district administrations launch the new service in traditional Khmer style with a street parade...
The one window service office and district Ombudsmen initiative in Cambodia seeks to provide more efficient, transparent and accountable administrative services at the district level. Achieving this requires...
The non-state actor's component (NSAC) of the demand for good governance (DFGG) project resulted in citizen or community monitoring of over 300 schools, 100 health centers, and 100 communes. This provided...
Partnerships between national and sub-national state actors and non-state actors were a key part of the demand for good governance (DFGG) project. They aimed to ensure the transfer of social accountability...
The development objective of the Demand for Good Governance Project for Cambodia is to enhance the Demand for Good Governance (DFGG) in priority reform areas by strengthening institutions, supporting partnerships...
Transparency and openness in government is not easy to achieve where there has been a history of patronage and favoritism underlying service delivery. In Cambodia however, a small pilot now replicated...
Following a request from the Royal Government of Cambodia (RGC), the proposed restructuring will extend the Demand for Good Governance (DFGG) project from March 31, 2013 until March 31, 2014. It will also...