Documents et rapports

Customer Value Proposition (anglais)

Customers are the key to any successful business. This is as true for a mobile money venture as it is for any other enterprise that serves customers. Yet a detailed understanding of the needs of customers...

IFC Mobile Money Scoping Country Report: Uzbekistan (anglais)

Card enabled payment service providers (PSPs) exist in Uzbekistan such as CLICK and UPAY. Very few banks have mobile banking application for retail customers. However, some PSPs have web portals and mobile...

IFC Mobile Money Scoping Country Report: Turkey (anglais)

The Turkish financial sector is highly advanced. However, stakeholders appear less driven to promote accesfinancis to financial services other than payment services. Currently all major banks and 2 of...

Ten Steps to Selecting Master Agents (anglais)

The ten steps to selecting a master agent are: 1. Establish the key roles and responsibilities of master agents. 2. Chose the selection criteria that will result in a group of ]master agents that can achieve...

Market Research: Conducting Surveys and Focus Groups (anglais)

Results from mobile money initiatives demonstrate that although initial market research is very important, it often gets things wrong. Therefore, it is very important to continue to conduct on-going research...

IFC Mobile Money Scoping Country Report: Tanzania (anglais)

Currently, 5 mobile money solutions are offered in Tanzania. The telecom sector has dramatically improved access through mobile money. Over 40 percent of mobile money subscribers are active on a 90-day...

IFC Mobile Money Scoping Country Report : Myanmar (anglais)

After the manipulated elections of 2010 that saw the victory of the military backed Union Solidarity and Development Party (USDP), the junta dissolved in 2011 and Thein Sein was elected as president. The...

IFC Digital Scoping Country Report: Palestine (anglais)

While there is some regulation in place, Israel’s restrictions and the dependency of Palestine on the Israel Central bank and regulation pose a huge barrier to mobile banking. The mobile money sector is...

Mobile Money Product Adoption Life Cycle : Overview (anglais)

There are many reasons why so many mobile money launches have not met the high expectations set by senior management. Often, the main success metric is attaining a certain number of registered users within...

Mobile Money Macro Influencers (anglais)

A number of factors affect the successful development and deployment of a mobile money business. The entire external environment affects the mobile financial service providers (MFSP) ability to build a...

IFC Mobile Money Scoping Country Report : Ethiopia (anglais)

The Ethiopian government, through Ethio telecom, often imposes nationwide, politically motivated internet filtering. Under a 2012 law regulating the telecommunication industry, attempts by journalists...

Twelve Steps to Mobile Money Deployment (anglais)

Agent networks for mobile money are a new form of financial distribution, but the dynamics behind the build out and support of distribution channels are not new. Nor does the process begin with the agents...

IFC Mobile Money Scoping Country Report : Cambodia (anglais)

Currently 6 mobile money solutions are in place in Cambodia. One 3rd party processor, one bank and 4 MFI solutions are available in the market. While there is some regulation in place it is not fully integrated...

Keep It Simple : A Field Experiment on Information Sharing among Strangers (anglais)

SMS information campaigns are increasingly used for policy. A field experiment is conducted to study information sharing through mobile phone messages. Subjects are rural households in Mozambique who have...

Disclosable Version of the ISR - Financial Inclusion Support Project in Burkina Faso - P164786 - Sequence No : 03 (anglais)

Ethiopia - AFRICA EAST- P163438- Ethiopia Rural Productive Safety Net Project - Procurement Plan (anglais)

Revised Resettlement Plan Kinshasa Multisector Development and Urban Resilience Project (P171141) (anglais)

Revised Resettlement Plan Kinshasa Multisector Development and Urban Resilience Project (P171141) (anglais)

Malawi - AFRICA EAST- P133620- Strengthening Safety Nets Systems - MASAF IV - Procurement Plan (anglais)

Afghanistan - COVID-19 Relief Effort for Afghan Communities and Households (REACH) Project (anglais)

The development objective of COVID-19 Relief Effort for Afghan Communities and Households (REACH) Project is to provide emergency support to selected households through communities in project areas during...