Documents et rapports

E-Government Assessment in the Federation of Bosnia and Herzegovina - Rapid Assessment Results (anglais)

This assessment aims to inform a roadmap for FBiH's digital transformation to enhance public service delivery. It evaluates the current state of key digital and non-digital enablers of e-government (strategies...

World Bank GovTech Operations in Jordan: A Digital Transformation Case Study (anglais)

GovTech is a whole-of-government approach that promotes simple, efficient and transparent government with the citizen at the center of reforms. While earlier e-government programs focused on building IT...

Uruguay - Improving Service Delivery to Citizens and Businesses Through e-government Project (anglais)

Ratings of Improving Service Delivery to Citizens and Businesses through e-Government Project for Uruguay were as follows: outcome was satisfactory, Bank performance was satisfactory, and monitoring and...

ID Diagnostic - Lebanon (anglais)

This diagnostic provides an overview of the foundational identity ecosystem in Lebanon, which is composed of the civil registry and the national identification systems.

Lebanon Digital ID Use Cases (anglais)

This report summarizes the findings of a series of World Bank Digital Development missions from November 2022 to July 2023 to Lebanon focused on priority use cases for digital ID and authentication services...

World Bank GovTech Operations in Tunisia : A Digital Transformation Case Study (anglais)

GovTech is a whole-of-government approach that promotes simple, efficient and transparent government with the citizen at the center of reforms. While earlier e-government programs focused on building IT...

Opérations de la Banque Mondiale dans le Secteur de la GovTech à Djibouti : Une Étude de Cas sur la Transformation Numérique (français)

La GovTech est une approche pangouvernementale qui promeut une administration simple, efficace et transparente, plaçant le citoyen au cœur des réformes. Alors que les précédents programmes d'e-gouvernement...

World Bank GovTech Operations in Djibouti : A Digital Transformation Case Study (anglais)

GovTech is a whole-of-government approach that promotes simple, efficient and transparent government with the citizen at the center of reforms. While earlier e-government programs focused on building IT...

Indonesia - ID for Inclusive Service Delivery and Digital Transformation in Indonesia Project (anglais)

The development objectives of the Identification (ID) for Inclusive Service Delivery and Digital Transformation in Indonesia Project for Indonesia are to strengthen population and civil registration and...

e-Government Assessment in Republika Srpska : Rapid Assessment Results (anglais)

Digitization of the public administration is among the five reform pillars of the Republika Srpska (RS) Government. Alongside the efforts of the RS to modernize its public administration, Bosnia and Herzegovina...

Mobile Government : How-to Note (anglais)

Mobile phones have become the main communication tool and helped countless people to improve their lives in many countries. The use of mobile phones has grown exponentially over the past 30 years from...

Mobile Government : How-to Note - Executive Summary (anglais)

Mobile phones have become the main communication tool and helped countless people to improve their lives in many countries. The use of mobile phones has grown exponentially over the past 30 years from...

Namibia e-Parliament Assessment (anglais)

Namibia has a bicameral legislature consisting of the National Assembly and the National Council members. The Parliament (National Assembly and National Council) is one of the three branches of Namibia's...

Improving Bankability of E-Bus Procurement in India (anglais)

Electrification of the buses can help India achieve its goal to provide clean, convenient, and affordable mobility solution and to help country to curtail fossil fuel demand, reduce carbon emissions, improve...

Official Documents- Letter Agreement for Grant No. TF0B7963 (anglais)

Official Documents- Disbursement and Financial Information Letter for Grant No. TF0B7963 (anglais)

Electronic Government Procurement Implementation Types : Options for Africa (anglais)

In recent years, more and more African governments are looking to implement electronic-Government Procurement (e-GP) solutions to address some of the challenges associated with public procurement, such...

Electronic Government Procurement Implementation Types : Options for Africa (français)

In recent years, more and more African governments are looking to implement electronic-Government Procurement (e-GP) solutions to address some of the challenges associated with public procurement, such...

Disclosable Version of the ISR - Public Administration Modernization Project - P162904 - Sequence No : 06 (anglais)

Djibouti - MIDDLE EAST AND NORTH AFRICA- P162904- Public Administration Modernization Project - Procurement Plan (anglais)