This paper introduces a simple framework for understanding the dimensions and determinants of health worker performance based on the idea that there can be three different gaps affecting performance: a knowledge gap, the knowledge-capacity gap and the capacity-performance gap. The paper argues that performance is determined by a combination of competence, capacity and effort, and that any of these elements may lead to poor performance, and applies...
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INFORMATION
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2015/08/01
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Document de travail
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104096
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1
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1
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2016/03/21
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Disclosed
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The systematic assessment of health worker performance : a framework for analysis and its application in Tanzania
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Health Workers
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