Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia (anglais)

On 3 to 5 May 2017, an international workshop re-inventing public service delivery took place in Singapore and Johor Bahru, Malaysia focusing on delivering services through one-stop shops (OSS). The workshop focused on citizen centric OSS, presenting examples from a wide range of contexts, including Albania, Azerbaijan, Bangladesh, Kazakhstan, Malaysia, Moldova, and Vietnam, to illustrate the diverse experiences and models. The objective of this workshop...

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INFORMATION

Auteur

Umarova,Aziza;

Johns,Kimberly D.;

Kunicova,Jana;
Date du document
2017/05/05
Numéro du rapport
120345
Volume
1
Total Volume(s)
1
Pays
Malaisie,
Région
Asie de l’Est et Pacifique,
Date de publication
2017/10/10
Disclosure Status
Disclosed
Titre du rapport
Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia
Mots clé
Technology for Citizen Engagement

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Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia (anglais)

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