Documents et rapports
-
Kazakhstan Financial Sector Assessment Program (FSAP) Technical Note - Consumer Protection and Consumer Lending (anglais)
Consumer lending has grown significantly in Kazakhstan. Consumer lending by banks andnon-bank financial institutions has more than doubled between 2019 and 2023. Consumers areborrowing more, taking up...
Type de document: Programme d’évaluation du secteur financier (FSAP) Numéro du rapport: 189165 Date du document: 31 mars 2024 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Yoon,Yaewon,De Mesquita Gomes,Sergio Jose
-
Maldives Financial Sector Assessment Program - Technical Note : Digital Financial Inclusion and Financial Consumer Protection (anglais)
Financial inclusion can be defined as access to, and usage of, a range of appropriate financial products and services by underserved individuals and micro, small, and medium enterprises (MSMEs), provided...
Type de document: Programme d’évaluation du secteur financier (FSAP) Numéro du rapport: 190962 Date du document: 31 mars 2024 Mode de publication: Disclosed Auteur: Appaya,Mandepanda Sharmista,Boeddu,Gian Luciano
-
An Introduction to Developing a Risk-Based Approach to Financial Consumer Protection Supervision : Guidance Note (anglais)
Financial products and services play a significant role in enabling consumers to build their resilience, seize opportunities, and meet essential needs. However, consumers also face risks when engaging...
Type de document: Rapport Numéro du rapport: 178630 Date du document: 1 décembre 2022 Mode de publication: Disclosed Auteur: De Mesquita Gomes,Sergio Jose,Aute Kasdorp,Boeddu,Gian Luciano,Chien,Jennifer
-
Financial Consumer Protection and Fintech : An Overview of New Manifestations of Consumer Risks and Emerging Regulatory Approaches (anglais)
This note provides: (1) an overview of new manifestations of consumer risks that are significant and cross-cutting across four key fintech products: digital microcredit, peer-to-peer lending (P2PL), investment-based...
Type de document: Rapport Numéro du rapport: 170799 Date du document: 18 mai 2022 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Chien,Jennifer
-
Chile - Financial Sector Assessment Program : Technical Note - Household Indebtedness and Financial Consumer Protection (anglais)
This Technical Note discusses household indebtedness issues in Chile from a financial consumer protection perspective. The note discusses over-indebtedness concerns and other creditrelated issues practices...
Type de document: Programme d’évaluation du secteur financier (FSAP) Numéro du rapport: 174045 Date du document: 30 novembre 2021 Mode de publication: Disclosed Auteur: Cohen,Charles,Dijkman,Miquel,Boeddu,Gian Luciano,Istuk,Ivor
-
Consumer Risks in Fintech - New Manifestations of Consumer Risks and Emerging Regulatory Approaches : Policy Research Paper (anglais)
Fintech is increasingly recognized as a key enabler for financial sectors worldwide, enabling more efficient and competitive financial markets while expanding access to finance for traditionally underserved...
Type de document: Rapport Numéro du rapport: 159278 Date du document: 1 avril 2021 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Chien,Jennifer,Grady,Rosamund Clare,Istuk,Ivor
-
Eswatini - Market Conduct Diagnostic Review : Pricing Transparency and Disclosure, and Fairness of Fees and Charges for Savings and Transaction Accounts (anglais)
The World Bank Group (WBG) undertook a Market Conduct Diagnostic in Eswatini with the objectives of (i) assessing current Eswatini regulatory requirements and business practices relating to savings and...
Type de document: Document de travail Numéro du rapport: 145970 Date du document: 1 octobre 2019 Mode de publication: Disclosed Auteur: Grady,Rosamund Clare,Sarkar,Arpita-000514012,Boeddu,Gian Luciano,Mokgolo,Ayanda
-
Product Design and Distribution : Emerging Regulatory Approaches for Retail Banking Products – Discussion Note (anglais)
This note discusses emerging international approaches for regulating design and distribution of retail banking products. Such products include deposit, credit, and payment products, being the products...
Type de document: Rapport Numéro du rapport: 141420 Date du document: 1 août 2019 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Grady,Rosamund Clare,Nambiar,Shakti Sathish
-
Papua New Guinea Financial Consumer Protection Diagnostic 2018 (anglais)
The objective of the diagnostic review of financial consumer protection in PNG was to assess the FCP legal and regulatory framework and industry practices relevant to key parts of the regulated PNG financial...
Type de document: Document de travail Numéro du rapport: 131286 Date du document: 1 octobre 2018 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Grady,Rosamund Clare
-
From spreadsheets to suptech : technology solutions for market conduct supervision (anglais)
Effective and efficient market conduct supervision is critical to ensuring that financial consumers are protected from unfair business practices and provided with clear and relevant information. Yet market...
Numéro du rapport: 127577 Date du document: 1 juin 2018 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,Newbury,Laura Brix,Kachingwe,Nomsa Lutepo,De Souza Neves Lopes,Ligia,Randall,Douglas
-
South Africa Retail Banking Diagnostic : Treating Customers Fairly in Relation to Transactional Accounts and Fixed Deposits (anglais)
At the request of the National Treasury of the Republic of South Africa, the World Bank Group (WBG) undertook a Retail Banking Diagnostic focusing on the provision of consumer transactional accounts and...
Type de document: Document de travail Numéro du rapport: 129778 Date du document: 1 juin 2018 Mode de publication: Disclosed Auteur: Boeddu,Gian Luciano,De Souza Neves Lopes,Ligia,Randall,Douglas
-
Ethiopia Diagnostic Review of Financial Consumer Protection : Key Findings and Recommendations (anglais)
The objective of the Diagnostic Review of Financial Consumer Protection in Ethiopia is to assess the legal, regulatory, and institutional framework for financial consumer protection (FCP) and develop prioritized...
Type de document: Document de travail Numéro du rapport: 132904 Date du document: 1 avril 2017 Mode de publication: Disclosed Auteur: Popovic,Andrej,Boeddu,Gian Luciano,Thorburn,Craig Walton,Traversa,Marco,Zanza,Alice Dubiwa