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  • Uganda Digital Economy Assessment : Country Diagnostic (anglais)

    Uganda’s digital economy is at a ascent stage of development but there is tremendous opportunity to invest in strategic areas. This Digital Economy for Africa diagnostic presents an overview of digital...

    Type de document: Rapport Numéro du rapport: 163527 Date du document: 1 septembre 2021 Mode de publication: Disclosed Auteur: Koech,Caroline Chepkorir,Qasim,Qursum,Srinivas,Gynedi,Twinomugisha,Alex,Filipov,Christian Velichkov

  • Development of Methodological Framework for Monitoring and Evaluation (anglais)

    The Government of Bulgaria recognizes that the provision of administrative support services is decentralized, fragmented and is implementing the shared services reform to modernize the administration and...

    Type de document: Rapport Numéro du rapport: 143567 Date du document: 12 novembre 2019 Mode de publication: Disclosed Auteur: Filipov,Christian Velichkov,Fritz,Verena Maria,Indjova-Vassikova,Sylvia Antonova,Gogova,Dobrina

  • Proposals for Re-engineering of Business Processes in the Central Administration and Introducing Shared Services on a Pilot Basis (anglais)

    Internationally, shared services reforms have contributed to improved efficiency and higher quality of administrative support services in the private and public sectors. The experience of Denmark, Estonia...

    Type de document: Rapport Numéro du rapport: 143586 Date du document: 12 novembre 2019 Mode de publication: Disclosed Auteur: Filipov,Christian Velichkov,Fritz,Verena Maria,Panzardi,Roberto O.,Fallov,Jonas Arp,Taushanova,Ivelina Todorova,Gogova,Dobrina,Hriztozova, Elena,Petkova,Svetozara,Hinov, Alexandar,Indjova-Vassikova,Sylvia Antonova,Karadzova, Dobrina,Georgieva,Yana Nikolova

  • Property Management Report : Property Management report (anglais)

    This document is an output under the Shared Services Reimbursable Advisory Services (RAS) conducted by the World Bank in partnership with the Government of Bulgaria (GOB). The World Bank (WB) team is supporting...

    Type de document: Rapport Numéro du rapport: 143569 Date du document: 12 novembre 2019 Mode de publication: Disclosed Auteur: Radwan,Ismail,Filipov,Christian Velichkov,Ardelean,Elena Gabriela,Petkova,Svetozara,Gogova,Dobrina,Messerli,Hannah R.

  • Methodological Framework for Change Management (anglais)

    The introduction of shared services is a reform initiative of the Bulgarian Government to modernize and improve the efficiency of its central administration. With the shared service program, the Bulgarian...

    Type de document: Rapport Numéro du rapport: 143568 Date du document: 1 juin 2019 Mode de publication: Disclosed Auteur: Filipov,Christian Velichkov,Fritz,Verena Maria,Taushanova,Ivelina Todorova,Karadzhova-Nedkova,Dobrinka Atanasova,Gogova,Dobrina