Documents et rapports
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An assessment of the impact of Bangalore citizen report cards on the performance of public agencies (anglais)
The Bangalore Citizen Report Card (CRC), pioneered by the Public Affairs Centre (PAC), provides an assessment of the satisfaction levels of citizens with regard to public services in Bangalore and ranks...
Type de document: Document de travail (série numérotée) Numéro du rapport: 29356 Date du document: 1 juin 2004 Mode de publication: Disclosed Auteur: Ravindra,Adikeshavalu