Documents et rapports
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The political economy of reform : moving from analysis to action - a global learning event (anglais)
In June 2010, a two-day workshop entitled ‘the political economy of reform: moving from analysis to action’ was held in Washington, D.C. with the goal of exploring the roles that political economy analysis...
Type de document: Document de travail Numéro du rapport: 104095 Date du document: 1 janvier 2016 Mode de publication: Disclosed
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Increasing citizen agency through deliberation (anglais)
Development is not only a matter of technocratic solutions prescribed by international organizations. Increasing development effectiveness means including in the process of policy making the perspectives...
Type de document: Fiche Numéro du rapport: 104093 Date du document: 1 janvier 2016 Mode de publication: Disclosed
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Case study : a communication approach to El Salvador's EDUCO education reform efforts (anglais)
A well-designed communication plan proved to be critical in implementing successful education reform efforts in El Salvador (World Bank 1998). El Salvador's experience with the Education with Community...
Type de document: Document de travail Numéro du rapport: 64982 Date du document: 1 septembre 2011 Mode de publication: Disclosed Auteur: Basaninyenzi,Uwimana
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Global norms : creation, diffusion, and limits (anglais)
Norms in development are typically established at the global level to solve complex development challenges on the ground. These norms are standards of expected behavior about how things ought to be conducted...
Type de document: Document de travail Numéro du rapport: 64986 Date du document: 1 août 2011 Mode de publication: Disclosed Auteur: Martinsson,Johanna
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Poverty reduction with strategic communication : moving from awareness raising to sustained citizen participation (anglais)
The role of communication in Poverty Reduction Strategy (PRS) processes has evolved since 2000. The introduction of new communication channels for public policy debate has empowered a wide array of stakeholders...
Type de document: Document de travail Numéro du rapport: 64465 Date du document: 1 janvier 2011 Mode de publication: Disclosed Auteur: Mozammel,Masud
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Organizational communication (anglais)
Communicating and organizing - there are two main approaches to defining the relationship between communicating and organizing: 1) the container approach assumes that organizations exist independently...
Type de document: Fiche Numéro du rapport: 52624 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Adult learning (anglais)
The adage, 'experience is the best teacher,' is unassailable. Adults are learning constantly, so long as they are experiencing their environments with some degree of consciousness. Irrespective of the...
Type de document: Fiche Numéro du rapport: 52613 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Negotiation (anglais)
The general area of conflict management is concerned with the way that interdependent people manage the opposition of goals, aims, and values through communication. Communication plays an active role in...
Type de document: Fiche Numéro du rapport: 52622 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Non-verbal communication (anglais)
Communication is generally defined as has having both a verbal and nonverbal component. Whereas verbal communication often refers to the words use in communication, nonverbal communication refers to communication...
Type de document: Fiche Numéro du rapport: 52623 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Communication for good governance (anglais)
This paper argues that communication's contribution to achieving good governance outcomes lies primarily in the area of influence. Through effective use of communication mechanisms, reformers can influence...
Type de document: Fiche Numéro du rapport: 52617 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Theories of behavior change (anglais)
Behavior change is often a goal for staff working directly with constituents, organizations, governments, or communities. Individuals charged with this task can be thought of as 'interventionists' whose...
Type de document: Fiche Numéro du rapport: 52614 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Intercultural communication (anglais)
Intercultural communication takes place when individuals influenced by different cultural communities negotiate shared meanings in interaction. What counts as intercultural communication depends in part...
Type de document: Fiche Numéro du rapport: 52618 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Multi-stakeholder dialogue (anglais)
Stakeholding is a process by which stakeholders are actively involved in the design, delivery, review and improvement of products and services (including political and social services). Stakeholders are...
Type de document: Fiche Numéro du rapport: 52621 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Persuasion (anglais)
Persuasive communication is any message that is intended to shape, reinforce, or change the responses of another or others. Such responses are modified by symbolic transactions (messages) which are sometimes...
Type de document: Fiche Numéro du rapport: 52625 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Interpersonal influence (anglais)
DeVito defines interpersonal communications as 'communication that takes place between two persons who have an established relationship; the people are in some way 'connected'. Thus, as interpersonal communication...
Type de document: Fiche Numéro du rapport: 52619 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Media effects (anglais)
Most people accept the idea that the media can influence people. But the degree of that influence, as well as who is most-impacted, when, how and why, have been the subjects of great debate among communication...
Type de document: Fiche Numéro du rapport: 52620 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Changing public opinion (anglais)
Traditional senses of 'the public' include beliefs, attitudes, and opinions about the following: 1) affairs related to the state, the government, or broad social institutions; 2) something that is open...
Type de document: Fiche Numéro du rapport: 52626 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Coalition building (anglais)
There are many ways that individuals and groups can work together toward realizing a shared vision and attaining common goals. They can share information, organize joint activities, and collaborate on...
Type de document: Fiche Numéro du rapport: 52616 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Change management (anglais)
Change management has typically been defined as a process involving unfreezing, moving, and refreezing values, practices, and procedures within organizations. Unfreezing refers to the creation of a perceived...
Type de document: Fiche Numéro du rapport: 52615 Date du document: 1 janvier 2010 Mode de publication: Disclosed
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Social norms and communication influence (anglais)
Social norms can be understood as either 'what most people think and do' or, alternatively, 'what individuals believe most people think and do.' As such, social norms are about what's considered normal...
Type de document: Fiche Numéro du rapport: 52628 Date du document: 1 janvier 2010 Mode de publication: Disclosed