Given that a majority of the world’s financially excluded and underserved customers live in rural areas, extending rural CICO agent networks is critical to further financial inclusion. The challenge is...
This working paper presents learnings from CGAP research, to show how gender dynamics can influence agent networks to be more inclusive of women and other vulnerable customer segments. This paper contributes...
Digital Technology has shown great potential to enable digital financial service providers to reach low-income customers with services that help them become more resilient against individual and climate...