Documents et rapports

Stylized Facts About the Global Health Workforce (anglais)

The global public sector healthcare workforce, including medical, administrative, and support staff, is central to the delivery of quality public health services. Effectively managing this workforce is...

Worldwide Bureaucracy Indicators (WWBI) : Codebook and Explanatory Note (anglais)

The Worldwide Bureaucracy Indicators (WWBI) are a project of the Bureaucracy Lab at the World Bank. The Lab seeks to promote the use of evidence and technology in the study of the civil service through...

Human Resources for Health in Mali : Key Findings from a Public Sector Healthcare Employee Survey (anglais)

Mali’s health sector faces considerable governance challenges that impact the quality-of-service delivery and health outcomes. The objective of this study is to focus on human resources for health (HRH)...

Bosnia and Herzegovina : The Public Sector Labor Market and Its Implications (anglais)

Bosnia and Herzegovina (BiH) face the dual and interlinked challenge of lack of jobs and low quality of public services. Labor force participation rates, especially of women, are among the lowest in Europe...

Bosnia and Herzegovina (BiH) Public Sector Labor Market and Its Implications (anglais)

Bosnia and Herzegovina (BiH) face the dual and interlinked challenge of lack of jobs and low quality of public services. Labor force participation rates, especially of women, are among the lowest in Europe...

The Global Survey of Public Servants : A Foundation for Research on Public Servants around the World (anglais)

How do civil service management practices differ within and across governments? How do core attitudes of public servants—such as their motivation or satisfaction—differ within and across governments? Understanding...

Public Sector Employment and Compensation : An Assessment Framework (anglais)

Effective management of public sector employment and compensation is a vital activity of governments, with broad implications for fiscal sustainability, public sector productivity, and the competitiveness...

Governance of the Service Delivery Chain for Youth Mental Health in Lithuania : Key Findings From a Public Sector Employee Survey (anglais)

There is a youth mental health crisis in Lithuania. Mental health challenges have several delirious consequences for the youth, including poor performance in school and negative outcomes later in life...

Tech Savvy : Advancing GovTech Reforms in Public Administration (anglais)

GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s...

Public Sector Employment and Compensation : An Assessment Framework (anglais)

This paper aims to provide a framework for conducting public sector employment and compensation assessments that can help develop evidence-based reforms. Such a framework is necessary given growing debt...

Worldwide Bureaucracy Indicators : Methodology, Insights, and Applications (anglais)

What is the appropriate level of employment in the public sector as a whole and for essential workers like public administrators, teachers, and doctors? Is the public sector wage bill affordable? Does...

Investir dans Le Capital Humain pour une Reprise Resiliente : Le Role des Finances Publiques (français)

Le présent document d’orientation examine le rôle des finances publiques dans le développement, la protection et l’utilisation du capital humain au moment où les pays cherchent à sortir de la crise de...

Investing in Human Capital for a Resilient Recovery : The Role of Public Finance (espagnol)

This approach paper considers the role of public finance to build, protect and utilize human capital as countries seek to recover from the Coronavirus disease 2019 (COVID-19) crisis and lay a foundation...

Investing in Human Capital for a Resilient Recovery : The Role of Public Finance (portugais)

This approach paper considers the role of public finance to build, protect and utilize human capital as countries seek to recover from the Coronavirus disease 2019 (COVID-19) crisis and lay a foundation...

Investing in Human Capital for a Resilient Recovery : The Role of Public Finance (anglais)

This approach paper considers the role of public finance to build, protect and utilize human capital as countries seek to recover from the Coronavirus disease 2019 (COVID-19) crisis and lay a foundation...

Investing in Human Capital for a Resilient Recovery : The Role of Public Finance (arabe)

This approach paper considers the role of public finance to build, protect and utilize human capital as countries seek to recover from the Coronavirus disease 2019 (COVID-19) crisis and lay a foundation...

Investing in Human Capital for a Resilient Recovery : The Role of Public Finance (russe)

This approach paper considers the role of public finance to build, protect and utilize human capital as countries seek to recover from the Coronavirus disease 2019 (COVID-19) crisis and lay a foundation...

Management, Transparency, and Accountability in the Education Sector in Madagascar : Key Findings and Recommendations from an Empirical Study of Public Officials, School Directors, and Teachers (anglais)

The study uses the WDR 2018 systems approach to undertake an exploration of failures and weaknesses across various dimensions that are known to impact learning outcomes. To do so, the study piloted a public...

Selecting the Right Staff and Keeping them Motivated for a High-performing Public Administration in Romania : Key Findings from a Public Administration Employee Survey (anglais)

Despite considerable achievements over the last three decades, Romania continues to face obstacles in realizing its full economic potential and creating equal opportunities for its citizens. Poor service...

Disclosable Version of the ISR - Citizen-Centric Service Delivery Project - P151972 - Sequence No : 11 (anglais)