Documents et rapports

Inclusion Financière en Tunisie : État des Lieux et Opportunités (français)

Market Bite Iraq : Economic Recovery Creates Opportunity to Invest in Small and Medium Businesses (anglais)

Iraqi small and medium enterprises (SMEs) operate in a challenging environment, but also exhibit remarkable resilience. This report shares the results of an International Finance Corporation (IFC) survey...

Market Bite Tunisie : Opportunités de Digitalisation et de Financement des Chaînes de Valeur Agricoles (français)

Nigeria - Supply Chain Finance : Market Assessment (anglais)

The Nigerian economy is heavily reliant on crude oil exports, resulting in significant instability as global oil prices fluctuate. Economic diversification should facilitate the transition to a more stable...

Market Bite Nigeria : Innovation Offers Key to the Broader MSME Finance Market (anglais)

Private sector lending to micro, small, and medium enterprises (MSMEs) in Nigeria is limited. While commercial banks lend to larger firms, smaller scale businesses generally struggle to access formal financing...

Kenya - Supply Chain Finance : Market Assessment (anglais)

Micro, small and medium enterprises (MSME) are abundant in Kenya comprising eighty percent of businesses, but their contribution to gross domestic product (GDP) remains limited. Increasing MSME productivity...

Côte d'Ivoire - Supply Chain Finance : l'Opportunité de Marché (français)

The Role of Gender in Agent Banking : Evidence from the Democratic Republic of Congo (anglais)

This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative...

Who will Churn? : Leveraging Predictive Modeling for Insights and Action on DFS Customer Inactivity (anglais)

To expand their customer base and to provide access to financial services, mobile network operators (MNOs) and financial institutions (FIs) have invested in digital channels and digital financial services...

Digital Financial Services and the Business of Managing Cash : Using Data-Driven Insights to Address the Agent Liquidity Challenge (anglais)

The ‘Fintech Revolution’ is disrupting the traditional delivery model of financial services. Growing internet usage and mobile phone penetration in Africa offer fertile ground for Digital Financial Services...

The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda (anglais)

Mobile money lowers the costs of financial transactions, making it a promising tool for brining financial services to rural areas. This paper studies the effects of rolling out mobile money agents in poor...

Poverty Estimation with Satellite Imagery at Neighborhood Levels : Results and Lessons for Financial Inclusion from Ghana and Uganda (anglais)

By successfully reaching historically underserved and vulnerable populations such as women, the poor, and people living in rural communities, Digital Financial Services have contributed to unprecedented...

Small Businesses and Digital Financial Services – Predictive Modelling and Segmentation for Market Sizing and Product Design (anglais)

Micro, Small, and Medium-Sized Enterprises are the backbone of vibrant and dynamic economies. But they are sometimes hard for financial institutions to identify because of the methods they use to conduct...

Do Agent Networks Help to Boost Savings? – Effects on Institutional Deposit Mobilization and Customer Saving Behavior (anglais)

Savings benefit both the providers of Digital Financial Services (DFS) and their customers. Customers who use DFS accounts to save money can improve their financial resilience, build a buffer against income...

Banking on the Future : Youth and Digital Financial Services in Sub-Saharan Africa - Field Note 9 : Banking on the Future : Youth and Digital Financial Services in Sub-Saharan Africa (anglais)

Young Africans are less likely to have a bank account than adults on the continent. At the same time, they are more likely to have a mobile phone, try out new things and be aware of digital channels. This...

Women and Digital Financial Services in Sub-Saharan Africa : Understanding the Challenges and Harnessing the Opportunities (anglais)

Economies achieve their highest potential when all citizens can participate fully and without discrimination. Economic exclusion means lost opportunities, with significant negative consequences for individuals...

The pros and cons of agent banking : evidence from Senegal (anglais)

This study seeks to estimate the effects of access to agent banking on opening and usage of a savings account in urban and peri-urban areas in Senegal. A randomly selected group of individuals were given...

Digital access : the future of financial inclusion in Africa (anglais)

At the time, only about a quarter of adult Africans enjoyed the benefits of access to the financial tools required to be able to grow small-scale businesses, plan for future household expenses, make investments...

Banking with agents : experimental evidence from Senegal (anglais)

This paper uses a randomized controlled trial to study the effects of access to agent banking. Individuals were encouraged to open an account and transact at a banking agent or a branch of a financial...

Data analytics and digital financial services : handbook (anglais)

Data is a term used to describe pieces of information, facts, or statistics that have been gathered for any kind of analysis or reference purpose. Analytics are the tools that bridge the gap between data...