Effectively addressing grievances from people impacted by World Bank projects is a core component of managing operational risk and improving a project’s results. Grievance redress mechanisms (GRMs) can...
Type de document: Document de travail
Numéro du rapport: 90388
Date du document: 1 janvier 2014
Mode de publication: Disclosed
Auteur: Brown,Marie Ewens,Jenkins,Bruce,Leon,Patricia,Seyedian,Aaron,Inamdar,Amar A.