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  • GovTech in Fragile and Conflict Situations Trends, Challenges, and 0pportunities (anglais)

    This report takes stock of the development of GovTech solutions in Fragile and Conflict-Affected Situations (FCS), be they characterized by low institutional capacity and/or by active conflict and provides...

    Type de document: Rapport Numéro du rapport: 185190 Date du document: 13 octobre 2023 Mode de publication: Disclosed Auteur: Johns,Kimberly D.,Grandvoinnet,Helene Marie,Okahashi,Asami,Siregar,Freida

  • West Bank and Gaza Data Governance Framework Assessment (anglais)

    Data serves many purposes in the public sector: first as infrastructure that supports services and enables transactions between diverse stakeholders in a network, from government to businesses and to citizens;...

    Type de document: Rapport Numéro du rapport: 184888 Date du document: 14 septembre 2023 Mode de publication: Disclosed Auteur: Boyera,Stephane,Chait,Gavin,Grewal,Aman,Lee,Hyea Won,Dunand,Eric Raoul Philippe,Johns,Kimberly D.,Barzelay,Adele Moukheibir,Khayat,Issam T M,Khare,Sameeksha

  • GovTech Maturity Index : 2022 Update - Regional Brief : Latin America and the Caribbean (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the Latin America and the Caribbean (LAC) region, 18 countries in groups A and B are exhibiting significant focus on GovTech initiatives to...

    Type de document: Fiche Numéro du rapport: 181254 Date du document: 10 avril 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : 2022 Update - Regional Brief : Europe and Central Asia (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the Europe and Central Asia (ECA) region, 26 countries are in groups A and B demonstrating significant focus on GovTech initiatives and the...

    Type de document: Rapport Numéro du rapport: 181255 Date du document: 10 avril 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • e-Government Assessment in Republika Srpska : Rapid Assessment Results (anglais)

    Digitization of the public administration is among the five reform pillars of the Republika Srpska (RS) Government. Alongside the efforts of the RS to modernize its public administration, Bosnia and Herzegovina...

    Type de document: Rapport Numéro du rapport: 182457 Date du document: 1 avril 2023 Mode de publication: Disclosed Auteur: Nagaki,Shiho,Osmanovic-Pasic,Zuhra,Johns,Kimberly D.,Berhamovic,Esmin,Dapo,Sabina,Menon,Vikram,Andersen,Mogens Rom,Van Acker,Wouter,Vasko,Boris

  • GovTech Maturity Index : 2022 Update - Regional Brief : Middle East and North Africa (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the Middle East and North Africa (MNA) region, 13 countries are in groups A and B, exhibiting substantial focus on GovTech initiatives; the...

    Type de document: Rapport Numéro du rapport: 181251 Date du document: 31 mars 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : 2022 Update - Regional Brief : East and Southern Africa (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the East and Southern Africa (AFE) region, eight countries are in group A or B, and the remaining 18 countries are in group C or D, exhibiting...

    Type de document: Rapport Numéro du rapport: 181250 Date du document: 31 mars 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : 2022 Update - Regional Brief : East Asia and Pacific (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the East Asia and Pacific (EAP) region, 11 countries are progressing well in groups A and B, and the remaining 14 countries in groups C and...

    Type de document: Rapport Numéro du rapport: 181253 Date du document: 31 mars 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : 2022 Update - Regional Brief : South Asia (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the South Asia (SAR) region, five countries are in group A or B, exhibiting substantial focus on GovTech initiatives, and the remaining three...

    Type de document: Rapport Numéro du rapport: 181252 Date du document: 31 mars 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : 2022 Update - Regional Brief : West and Central Africa (anglais)

    According to the GovTech Maturity Index (GTMI) 2022 update for the West and Central Africa (AFW) region, six countries are in group A or B (in 2020, there were only two countries in group B and no countries...

    Type de document: Rapport Numéro du rapport: 181249 Date du document: 31 mars 2023 Mode de publication: Disclosed Auteur: Dener,Cem,Johns,Kimberly D.,Nii-Aponsah,Hubert,Blanco,Charles Victor,La Cascia,Joseph Huntington,Giray,Cagla,Hartmann,Johannes Till,Kim,Youngseok,Okahashi,Asami,Siregar,Freida,João Ricardo Vasconcelos

  • GovTech Maturity Index : The State of Public Sector Digital Transformation (Vol. 1 of 2) (anglais)

    Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate...

    Type de document: Publication Numéro du rapport: 164081 Date du document: 13 octobre 2021 Mode de publication: Disclosed Auteur: Dener,Cem,Nii-Aponsah,Hubert,Ghunney,Love Emma,Johns,Kimberly D.


  • GovTech Maturity Index : The State of Public Sector Digital Transformation (anglais)

    The GovTech maturity index (GTMI) presented in this report has been developed as part of the GovTech initiative. The rationale for the GTMI is to introduce a measure of GovTech maturity in four focus areas...

    Type de document: Document de travail Numéro du rapport: 160211 Date du document: 1 mai 2021 Mode de publication: Disclosed Auteur: Dener,Cem,Ghunney,Love Emma,Johns,Kimberly D.,Nii-Aponsah,Hubert

  • GovTech Launch Report and Short-Term Action Plan (anglais)

    This report presents the work program priorities for the first two years of the World Bank's GovTech global partnership (GTGP), drawing upon the trends in GovTech applications and lessons learned from...

    Type de document: Rapport Numéro du rapport: 155476 Date du document: 5 janvier 2021 Mode de publication: Disclosed Auteur: Johns,Kimberly D.,Dener,Cem,Hao,Wei,Ghunney,Love Emma,Haslinger,Reinhard,Kumagai,Saki,Damo Cordova,Yasodara Maria,Goncalves,Eduardo Da Costa,Barzelay,Adele Moukheibir





  • Leveraging surveys to strengthen local accountability and improve service delivery (anglais)

    Recent work has highlighted the importance of understanding and actively engaging within the local context of governance and service delivery challenges to actually improve services to the poor. A number...

    Type de document: Fiche Numéro du rapport: 106250 Date du document: 1 janvier 2016 Mode de publication: Disclosed Auteur: Alaref,Jumana Jamal Subhi,Brixi,Hana,Johns,Kimberly D.,Recanatini,Francesca,O'Meally,Simon Carl