Documents et rapports
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Managing and monitoring grand design public administration reforms (anglais)
A grand design attempt at public administration reform can be thought of as any centrally designed, multiple agency reform program or process designed to modernize or improve the performance of administrative...
Type de document: Fiche Numéro du rapport: 98809 Date du document: 1 août 2013 Mode de publication: Disclosed Auteur: Verheijen,Antonius
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Strengthening cabinet office procedures (anglais)
Located at the hub of Government’s decision-making system, center-of-government offices are crucial to a government’s capacity to define and implement their policies and programs. The work of coordination...
Type de document: Fiche Numéro du rapport: 98814 Date du document: 1 juin 2013 Mode de publication: Disclosed Auteur: Goldsworthy,Diana
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Targeting results, diagnosing the means : innovative approaches for improving public sector delivery (anglais)
This note sets out approaches to reform which start with identifying the shortcomings in results and which then look for pragmatic solutions that fit the particular context: no best practice, fewer universal...
Type de document: Fiche Numéro du rapport: 98815 Date du document: 1 mai 2013 Mode de publication: Disclosed Auteur: Manning, Nick,Watkins,Joanna Alexandra
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Public service delivery in the era of digital governance : case studies from Indonesia (anglais)
In an era of digital governance, information technology, internet, mobile devices, and social media have transformed the organization, management, and delivery of public services. Developing country governments...
Type de document: Fiche Numéro du rapport: 98812 Date du document: 1 mai 2013 Mode de publication: Disclosed Auteur: Karippacheril, Tina George
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Common practices in setting expenditure ceilings within national budgets (anglais)
Developing a national budget has always entailed a complex set of negotiations between national Government priorities, line ministry priorities, and a national funding envelope. This note explains how...
Type de document: Fiche Numéro du rapport: 98813 Date du document: 1 janvier 2013 Mode de publication: Disclosed Auteur: Dorotinsky,William Leslie,Watkins,Joanna Alexandra
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Does the public sector HRM system strengthen staff performance? (anglais)
An important objective of any Human Resource Management (HRM) system in Government is to motivate staff to perform well. This GET note looks at several HRM levers that Governments have at their disposal...
Type de document: Fiche Numéro du rapport: 98811 Date du document: 1 décembre 2012 Mode de publication: Disclosed Auteur: Manning, Nick,Watkins,Joanna Alexandra,Degnarain,Nishan
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Entry-level civil service leadership development programs : survey of selected international experience (anglais)
This note presents an overview of several entry-level civil service leadership development programs (ELDP), defined here as a government program, separate from mainstream civil service recruitment and...
Type de document: Fiche Numéro du rapport: 98770 Date du document: 1 novembre 2012 Mode de publication: Disclosed Auteur: Roseth,Benjamin David,Dahal,Sudyumna
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Public sector human resource practices to drive performance (anglais)
Many Governments wrestle with the issue of designing an appropriate set of human resource practices to motivate public servants to perform. Identifying the right set of practices for the public sector...
Type de document: Fiche Numéro du rapport: 98810 Date du document: 1 octobre 2012 Mode de publication: Disclosed Auteur: Manning, Nick,Hasnain,Zahid,Pierskalla,Jan Henryk
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Identifying constraints to budget execution in Indonesia’s infrastructure sector (anglais)
Timely budget execution and sound public financial and management (PFM) institutions are keyto achieving development targets and outcomes. In Indonesia’s case improving budget executionis more important...
Type de document: Fiche Numéro du rapport: 98771 Date du document: 1 juillet 2012 Mode de publication: Disclosed Auteur: Ahern,Mark Eugene,Ihsan,Ahya,Purnomo,Hari,Sienaert,Alexis,Thomas,Theo David,Taylor,Ashley D.
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International experiences with senior executive service cadres (anglais)
A growing number of countries now manage their senior public servants within a distinct human resource management (HRM) regime with tailored recruitment, management, and remuneration practices which differ...
Type de document: Fiche Numéro du rapport: 98772 Date du document: 1 avril 2012 Mode de publication: Disclosed Auteur: Lafuente,Mariano,Manning, Nick,Watkins,Joanna Alexandra
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Introducing performance contracts in the Dominican Republic (anglais)
In the last decade, governments around the world have designed and used performance contracts, with mixed experiences. Many see them as a useful mechanism to improve management processes; enhance the effectiveness...
Type de document: Fiche Numéro du rapport: 98773 Date du document: 1 février 2012 Mode de publication: Disclosed Auteur: Watkins,Joanna Alexandra,Monegro, Juan Tomas,Arizti,Pedro
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Managing a sustainable Results Based Management (RBM) system (anglais)
This note presents a framework for thinking about public sector results based management (RBM) systems, with a particular focus on the issues line agencies face in complying with mandates and directives...
Type de document: Fiche Numéro du rapport: 63747 Date du document: 1 mars 2011 Mode de publication: Disclosed
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Center of government delivery units (anglais)
Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms...
Type de document: Fiche Numéro du rapport: 60092 Date du document: 1 novembre 2010 Mode de publication: Disclosed
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Japanese public sector assessment processes (anglais)
The Government of Japan began introducing evaluation techniques in 2001 within the context of a Central Government reform program that involved the establishment of new ministries and the integration and...
Type de document: Fiche Numéro du rapport: 60093 Date du document: 1 août 2010 Mode de publication: Disclosed Auteur: Matsuura,Miki,Watkins,Joanna Alexandra,Dorotinsky,William Leslie
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Non-monetary awards for public sector programs and institutions : survey of selected international experience (anglais)
This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu...
Type de document: Fiche Numéro du rapport: 56750 Date du document: 1 avril 2010 Mode de publication: Disclosed Auteur: Beschel Jr,Robert Paine,Watkins,Joanna Alexandra
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Options for restraining the wage bill (while preserving essential service delivery) (anglais)
Nearly every personnel and pay system has some slack in it, either fiscal excess or staff positions (vacant or otherwise) that are not essential. The key is to look for targeted measures that produce savings...
Type de document: Fiche Numéro du rapport: 53460 Date du document: 1 décembre 2009 Mode de publication: Disclosed Auteur: Dorotinsky, Bill,Manning, Nick,Rinne,Jeffrey James
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Comparative experiences with functional reviews and alternative service delivery (anglais)
This note presents a number of different country experiences with functional reviews and alternative service delivery, and provides a conceptual framework from which to select appropriate cases for further...
Type de document: Fiche Numéro du rapport: 53458 Date du document: 1 août 2009 Mode de publication: Disclosed
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Service delivery reviews in Canada and the U.K. (anglais)
This brief describes in detail Canada's policy on alternative service delivery and service delivery reviews in the UK, such as the prior options reviews, better quality services and best value reviews...
Type de document: Fiche Numéro du rapport: 53459 Date du document: 1 août 2009 Mode de publication: Disclosed
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Getting more from a fiscal stimulus (anglais)
The severity and global nature of the current financial and economic crisis has increased the role expected of fiscal policy in stimulating national and global demand, protecting vulnerable groups, and...
Type de document: Fiche Numéro du rapport: 53457 Date du document: 1 juillet 2009 Mode de publication: Disclosed Auteur: Thomas,Theo David
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Contingent liability risks from state-owned enterprises (anglais)
Countries across all continents face the challenge of managing contingent liabilities arising from multiple sources, including state-owned enterprises (SOEs), parastatals, off-budget financing arrangements...
Type de document: Fiche Numéro du rapport: 53456 Date du document: 1 juin 2009 Mode de publication: Disclosed