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  • e-Government Assessment in Republika Srpska : Rapid Assessment Results (anglais)

    Digitization of the public administration is among the five reform pillars of the Republika Srpska (RS) Government. Alongside the efforts of the RS to modernize its public administration, Bosnia and Herzegovina...

    Type de document: Rapport Numéro du rapport: 182457 Date du document: 1 avril 2023 Mode de publication: Disclosed Auteur: Nagaki,Shiho,Osmanovic-Pasic,Zuhra,Johns,Kimberly D.,Berhamovic,Esmin,Dapo,Sabina,Menon,Vikram,Andersen,Mogens Rom,Van Acker,Wouter,Vasko,Boris


  • Public Sector Employment and Compensation : An Assessment Framework (anglais)

    Effective management of public sector employment and compensation is a vital activity of governments, with broad implications for fiscal sustainability, public sector productivity, and the competitiveness...

    Type de document: Rapport Numéro du rapport: 179987 Date du document: 7 février 2023 Mode de publication: Disclosed Auteur: Hasnain,Zahid,Baig,Muhammad Faisal Ali,Somani,Ravi,Van Acker,Wouter,Butnaru,Anca,Palacios,Robert J.,Ortega Nieto,Daniel



  • Tech Savvy : Advancing GovTech Reforms in Public Administration (anglais)

    GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s...

    Type de document: Rapport Numéro du rapport: 170350 Date du document: 11 avril 2022 Mode de publication: Disclosed Auteur: Andrews,Donna Louise,Hasnain,Zahid,Watkins,Joanna Alexandra,Deane,Arsala,Colgan,Anne Marie,Goldin,Nicole Renee,Zeid,Ramy Yasser Mohamed,Kim,Galileu,Van Acker,Wouter

  • Public Sector Employment and Compensation : An Assessment Framework (anglais)

    This paper aims to provide a framework for conducting public sector employment and compensation assessments that can help develop evidence-based reforms. Such a framework is necessary given growing debt...

    Type de document: Rapport Numéro du rapport: 167209 Date du document: 21 décembre 2021 Mode de publication: Disclosed Auteur: Hasnain,Zahid,Baig,Muhammad Faisal Ali,Somani,Ravi,Van Acker,Wouter,Butnaru,Anca,Palacios,Robert J.,Ortega,Daniel E.

  • Performance Management in the Public Administration : Seven Success Factors (anglais)

    This EFI Insight note distills the key principles of effective performance management in the public administration from literature and international good practice. First, it presents the objectives and...

    Type de document: Rapport Numéro du rapport: 161086 Date du document: 28 juin 2021 Mode de publication: Disclosed Auteur: Schnell,Daniela Sabina,Mihes,Dimitrie Vasile,Sobjak,Emoke Anita,Van Acker,Wouter


  • Governance COVID-19 Response : Managing the Public Sector Wage Bill during COVID-19 (anglais)

    The Coronavirus 2019 (COVID-19) crisis is unique and requires tough policy choices for managing the public sector wage bill to best achieve the difficult balance between fiscal consolidation, protection...

    Type de document: Document de travail Numéro du rapport: 151604 Date du document: 1 juin 2020 Mode de publication: Disclosed Auteur: Hasnain,Zahid,Sobjak,Emoke Anita,Van Acker,Wouter,Baig,Muhammad Faisal Ali

  • Building Effective, Accountable, and Inclusive Institutions in Europe and Central Asia : Lessons from the Region (anglais)

    Countries around the world are facing the need to build effective, accountable, and inclusive institutions. There has never been a more important moment to tackle this agenda, as countries grapple with...

    Type de document: Rapport Numéro du rapport: 150510 Date du document: 1 juin 2020 Mode de publication: Disclosed Auteur: Arizti,Pedro,Boyce,Daniel J.,Manuilova,Natalia,Sabatino Gonzalez,Carlos Gerardo,Senderowitsch,Roberto Adrian,Vila,Ermal,Malik,Waleed Haider,Maghani,Clara,Hasnain,Zahid,Savickas,Lukas,Gasimli,Vusal,Opre,Gentian,Negoita,Dragos,Fallov,Jonas Arp,Awasthi,Rajul,Biletska,Nataliya,Leipold,Knut J.,Van Acker,Wouter,Wasike,Moses Sabuni,Vodopyanov,Anya,Gostomski,Artur,Bojanov,Krasimir,Ymeri,Lorin,Huseynov,Nail,Hawkesworth,Ian Halvdan Ross,Yavuz-Noyan,Sedef,Skuodism,Marius,Khaydarov,Bakhtiyor,Lynch,Colm,Meco,Lorena

  • Civil Service Recruitment : Recruiting the Right Persons the Right Way (anglais)

    Skilled and motivated personnel are arguably the most important determinant of an effective government. How does a government recruit the best and the brightest? This Governance Note examines different...

    Type de document: Fiche Numéro du rapport: 143759 Date du document: 1 novembre 2019 Mode de publication: Disclosed Auteur: Van Acker,Wouter

  • Wage Bill and Pay Reform : A First Glance and a Look Forward (anglais)

    Reforming wage bills can significantly impact a country’s fiscal outlook, public sector performance, the health of its labor market, and private sector development. The public sector represents an average...

    Type de document: Fiche Numéro du rapport: 136843 Date du document: 1 mai 2019 Mode de publication: Disclosed Auteur: Van Acker,Wouter,Hasnain,Zahid